User Experience Research
- 1. User Experience Research Asking the right questions and answering them Hong Qu @hqu Design Research Tuesday, September 10, 2013
- 2. Content • Introduction • Process and Methods • PhotoRouter mobile app • YouTube video page • LearnVest mobile app • Summary Tuesday, September 10, 2013
- 3. About me 2003 2006 2012 2013 Tuesday, September 10, 2013
- 4. http://www.honeytechblog.com/difference-between-ux-and-ui/ Tuesday, September 10, 2013
- 5. User Centered Design https://en.wikipedia.org/wiki/User-centered_design Tuesday, September 10, 2013
- 7. PhotoRouter http://bit.ly/photorouter 1. Focus Group 2. Survey 3. Paper prototype test 4. Interactive prototype usability test 5. Alpha test / field study Tuesday, September 10, 2013
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- 12. YouTube video page http://youtube-global.blogspot.com/2009/10/inside-user-research-at-youtube.html Tuesday, September 10, 2013
- 14. LearnVest Diary Study http://bit.ly/lv_diary_study Over a 1 week period, we asked 5 participants to keep a "diary" of how they use mobile apps to keep track of their finances. Tuesday, September 10, 2013
- 15. http://www.nngroup.com/articles/which-ux-research-methods/ Tuesday, September 10, 2013
- 16. Summary • Ask the right research questions • stakeholders • end users • Select the appropriate research method • Plan the research study • Conduct the research • Make an impact! • research findings and insights make it into product development Tuesday, September 10, 2013
- 17. Resources • Rocket Surgery Made Easy • Observing the User Experience • Google Ventures Design Staff blog • Nielsen Norman Group Alertbox Tuesday, September 10, 2013