Using Google Analytics to Improve Your
Digital Marketing and Website
Overview
• About me
• About rezStream
• Value of Google Analytics
• Important Metrics
• Reports
• GA4
• Recap
• Q&A
2
www.rezStream.com
About Me
www.rezStream.com 3
Search Engine Marketing Specialist
1.5 years with rezStream
Originally from the Midwest
Engaged
Enjoys golfing, hiking, and traveling with dog
About rezStream
www.rezStream.com 4
Small company of caring and passionate individuals
View ourselves as an extension of your team
100 years of combined industry experience
Suite of solutions focused on helping independently-owned
properties
www.rezStream.com
Value of Google
Analytics
What is Google Analytics?
www.rezStream.com 6
• What is on the other side of the screen
• Web analytics service
• Tracks and reports online performance
• Free
Impact of Google Analytics
www.rezStream.com 7
Track online
performance
Understand
your guests
Identify the
right channels
Improve your
SEO
Increase your
ROI
www.rezStream.com
Important Metrics
Evaluation Metrics
www.rezStream.com 9
• Users: A user is a unique or new visitor to the website.
• Bounce rate: The percentage of visitors who viewed only a single page.
• Sessions: The group of visitor interactions that happen in a 30-minute window of activity.
• Average session duration: How long on average each visitor stays on the site.
• Pageviews: Total number of pages viewed.
• Pages per session: The average number of page views per session.
• E-Commerce Conversion Rate: The ratio of transactions to sessions, expressed as a
percentage.
• Transactions: Online bookings.
• Revenue: The dollar amount of an online booking.
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www.rezStream.com
Reports
Types of Reports
www.rezStream.com 13
Audience Acquisition Behavior Conversions
Audience Reports
www.rezStream.com 14
What type of market should you target? Learn about
your visitor demographic, geography, and how your
content is received by your website users.
Reports: Demographics, Geo, Behavior, and Mobile
Audience
Demographics: Overview
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Audience
Geo: Language
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Audience
Geo: Location
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Audience
Behavior: New vs. Returning
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Audience
Mobile: Overview
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Acquisition Reports
www.rezStream.com 20
How are users getting to your site? Which marketing channels are performing the
best? Which channels should you put more focus on?
Report: All Traffic
Acquisition
Overview
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Acquisition
All Traffic: Channels
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Acquisition
All Traffic: Source/Medium
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Behavior Reports
www.rezStream.com 24
See trends of what website users are doing while
they’re on your website.
Report: Site Content
Behavior
Site Content: All Pages
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Behavior
Site Content: Landing Pages
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Behavior
Site Content: Exit Pages
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Conversion Reports
www.rezStream.com 28
Track the path users take to complete goals
(Bookings, Form Completions, etc.).
Reports: Goals and Multi-Channel Funnels
What are goals in Google Analytics?
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• Should be the priority when setting up your account
• Without goals, your conversions reports will be blank
• Help evaluate the effectiveness of online performance
• Be clear on your website’s purpose
• What is your website for?
• Why do you have your website?
• What do you want users to do on your site?
• Example goals:
• Desktop reservations
• Mobile reservations
• Inquiry form completions
Conversions
Goals: Funnel Visualization
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Conversions
Multi-Channel Funnels: Assisted Conversions
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GA4
The next generation of Google Analytics
www.rezStream.com
GA4
www.rezStream.com 33
• Upgrading from Universal to GA4 in July 2023.
• Advantages
• Machine learning and artificial intelligence (AI) tools
• Deeper integration with Google Ads
• Privacy-focused
Recap
1) Partner up with an agency who can set
up Google Analytics
2) Use Google Analytics reports to
evaluate and improve your website and
digital marketing.
3) rezStream can assist with the above
including setting up a Universal and
GA4 property, generating and
evaluating reports, plus creating a
strategy to improve online performance.
www.rezStream.com 34
Q&A
K N O W L E D G E I S P O W E R
Visit the rezStream
Education Center
for upcoming webinars, past blogs, and
resource guides.
36
rezStream.com/Education
www.rezStream.com
Thank You
Cierra Pulse, SEM Specialist
Please forward all questions regarding this webinar to:
• Sales@rezStream.com
• (303) 872-0220
• www.rezStream.com
37
www.rezStream.com

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Using Google Analytics to improve your digital marketing and website