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Using social software in
the MDE

Dr. Stella Porto
Master of Distance Education
Graduate School of Management & Technology
University of Maryland University College

http://www.slideshare.net/sporto/using-social-software-in-the-mde
Agenda

•  Focus of this presentation
•  Introduction
     Background & context
•  The Social Software experience in the MDE
     Our activities
     Lessons learned
     Synergy and future
•  Final remarks
Focus of this presentation


The MDE focus on developing
managers and leaders in the areas
of e-learning & distance education
within different settings, including:
K-12, higher-education, corporate,
non-profits, government and
military.

    This presentation discusses a set of MDE initiatives
    developed beyond classroom instruction using social
    software tools.
Introduction:
Context & Background – the MDE partnership
Context and landscape
Oldenburg
Introduction:
 Context & background: the program
•  Core competencies
     Managing the DE system in a                       Corporate
      variety of settings                               Training &
     Planning, budgeting,                               Learning
      development, delivery, and
      support of distance education and    Faculty                     Media &
      distance training programs           Support                   technology
•  Target Audience
     Potential managers of the                          Distance
      distance education enterprise in:                 Education
           Educational organizations
           Corporate / Business          Instruction
                                                                      Higher
           Government & Military          Design &
                                                                     Education
           Non-profit and associations     Support
•  Entirely online for part-time                        Leaders &
   working adults                                       Managers
•  International
•  Collaborative
Introduction:
Institutional Student support


                           •  Enrollment management / Registrar
                                    Admissions
                                    Financial aid
                                    Registration
                                    Advising
                                    Graduation
                           •  Portal with self-services
                           •  Academic specialist within the
                              department
                           •  Program director
                           •  Library
                           •  Office of disabilities
Social media: what it is
Social media: what it can do for us
 BEYOND instruction
•  Virtual communities: cultivate a blend of challenge and support
       Sharing beyond virtual classroom
       Social network
       Peer support
       Tools: any social network tool or online group tools
•  Sandbox for experiments, especially useful for distance
   educators
       Learning with technology
       Learning through technology
       Acquiring skills
       Developing technological competencies
       Tools: ALL
Social media: what it can do for us
 BEYOND instruction
•  Individual and collaborative means for producing and sharing
   content
     Generation of user content
     Building collective knowledge
     Tools: blogs, wikis, collaborative documents, etc.
•  Information diffusion and immediate feedback
     Immediate communication with stakeholders
     Collective feedback and appreciation
     Tools: blogs, social networking, wikis, …
•  Expanding knowledge in field of interest
     Sharing new information and utilizing new media
     Program-wide projects
     Tools: audio, video, and image tools, blogs, social networking, …
The MDE Student Support
Social Media Suite



                BLOGS
        WIKIS           VIDEOS

         SOCIAL NETWORKING
The MDE Student Support
Social Media Suite: The MDE Hub




                    The MDE Hub
                    • The one-stop-shop for ALL
                    MDE related information
                    • Extremely flexible platform
The MDE Student Support
Social Media Suite: The MDE Blog




                    The MDE Blog
                    • Initially was the one-stop-shop
                    for all MDE information
                    • Now, works exclusively as a blog
                    • One-way communication - no
                    interaction
The MDE Student Support
Social Media Suite: The MDE Lounge

                   The MDE-lounge
                   • Real interaction
                   • Privacy, listserv mode, discussion
                   board, simple and not-invasive
The MDE Student Support
Social Media Suite: The MDE Faculty Forum




                      The Faculty-forum
                      • Management effectiveness
                      • Privacy, listserv mode,
                      discussion board, simple and
                      not-invasive
The MDE Student Support
Social Media Suite: The MDE wiki




                The MDE wiki on new technologies
                • Knowledge-base
                • Information sharing
                • Meta-learning
The MDE Student Support
    Social Media Suite: The MDE capstone wiki




The MDE capstone
wiki
• Support for final
capstone: e-portfolio &
research project
• Information sharing
• Direct relationship with
instruction
The MDE Student Support
Social Media Suite: The capstone tutorial




                           The MDE tutorial
                           • Support for e-portfolio
                           • Precursor of the MDE
                           capstone wiki
                           • Direct relationship with
                           instruction
The MDE Student Support
Social Media Suite: MDE Orientation




                      The MDE orientation
                      • Workshop with direct
                      instructor-led support
                      • Information sharing
                      • Direct support to instruction
The MDE Student Support Social Media Suite:
The MDE internship program




                            The MDE internship
                            program
                            • Getting your feet wet as
                            a distance educator
                            • Supporting the program
                            • Engaging in action
                            research
The MDE Student Support
Social Media Suite: The MDE Buddy Program




                      The MDE buddy-system
                      • Peer-support
                      • Student initiative
                      • Action research project
The MDE Student Support
Social Media Suite: social network services




                                  Presence in social
                                  networks
                                  • Connections with
                                  graduates and
                                  prospective students
                                  • Marketing
The MDE Student Support
Social Media Suite: The MDE Itinerant Video




                             The MDE Itinerant
                             video project
                             • Graduate initiative
                             • Celebration of the 10th
                             anniversary
                             • Community
                             involvement
Tools and more tools: Allison’s toolbox




Who is Allison?
Allison is an MDE 2008 graduate and an collaborator in the MDE network…
Learning lessons…

 There is a need for an active leadership role in all initiatives
 Continuously invite community
     Reach out to new students
 Most participants are lurkers and that’s fine!
 Integrating tools creates synergy
 Students want to get involved, but they need a HAND

                                  A few active members generate
                                 significant impact
                                  Being personal is key
                                  Ongoing projects and activities
                                  Focus on respond to the needs of
                                 stakeholders
Synergy and future


 Projects led and
suggested by
graduates                Virtual
 Relationship          conference for 10th
with other              anniversary
UMUC units              celebration
 Partnerships in        Podcast series
publishing and           Webinars
academic work            Special interest
                        groups
Final remarks

 Thinking beyond the
classroom
 Enthusiasm is contagious
 Experiment, experiment
and experiment…
 Count on your graduates
and students
 Networking is essential to
everyone for different
reasons
Thank you!
Questions?
Presentation can be found at:
http://www.slideshare.net/sporto/using-social-software-in-the-mde

Contact: sporto@umuc.edu
Using social software in the MDE
Introduction:
 Background

•  Necessary shift from a campus based perspective
     Needs go beyond those addressed in individual courses
•  Focus on the needs of this specific target audience
       Part-time
       Full-time employment
       Family duties
       Long time away from school
       Diverse academic and professional background

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Using social software in the MDE

  • 1. Using social software in the MDE Dr. Stella Porto Master of Distance Education Graduate School of Management & Technology University of Maryland University College http://www.slideshare.net/sporto/using-social-software-in-the-mde
  • 2. Agenda •  Focus of this presentation •  Introduction   Background & context •  The Social Software experience in the MDE   Our activities   Lessons learned   Synergy and future •  Final remarks
  • 3. Focus of this presentation The MDE focus on developing managers and leaders in the areas of e-learning & distance education within different settings, including: K-12, higher-education, corporate, non-profits, government and military. This presentation discusses a set of MDE initiatives developed beyond classroom instruction using social software tools.
  • 4. Introduction: Context & Background – the MDE partnership
  • 6. Introduction: Context & background: the program •  Core competencies   Managing the DE system in a Corporate variety of settings Training &   Planning, budgeting, Learning development, delivery, and support of distance education and Faculty Media & distance training programs Support technology •  Target Audience   Potential managers of the Distance distance education enterprise in: Education   Educational organizations   Corporate / Business Instruction Higher   Government & Military Design & Education   Non-profit and associations Support •  Entirely online for part-time Leaders & working adults Managers •  International •  Collaborative
  • 7. Introduction: Institutional Student support •  Enrollment management / Registrar   Admissions   Financial aid   Registration   Advising   Graduation •  Portal with self-services •  Academic specialist within the department •  Program director •  Library •  Office of disabilities
  • 9. Social media: what it can do for us BEYOND instruction •  Virtual communities: cultivate a blend of challenge and support   Sharing beyond virtual classroom   Social network   Peer support   Tools: any social network tool or online group tools •  Sandbox for experiments, especially useful for distance educators   Learning with technology   Learning through technology   Acquiring skills   Developing technological competencies   Tools: ALL
  • 10. Social media: what it can do for us BEYOND instruction •  Individual and collaborative means for producing and sharing content   Generation of user content   Building collective knowledge   Tools: blogs, wikis, collaborative documents, etc. •  Information diffusion and immediate feedback   Immediate communication with stakeholders   Collective feedback and appreciation   Tools: blogs, social networking, wikis, … •  Expanding knowledge in field of interest   Sharing new information and utilizing new media   Program-wide projects   Tools: audio, video, and image tools, blogs, social networking, …
  • 11. The MDE Student Support Social Media Suite BLOGS WIKIS VIDEOS SOCIAL NETWORKING
  • 12. The MDE Student Support Social Media Suite: The MDE Hub The MDE Hub • The one-stop-shop for ALL MDE related information • Extremely flexible platform
  • 13. The MDE Student Support Social Media Suite: The MDE Blog The MDE Blog • Initially was the one-stop-shop for all MDE information • Now, works exclusively as a blog • One-way communication - no interaction
  • 14. The MDE Student Support Social Media Suite: The MDE Lounge The MDE-lounge • Real interaction • Privacy, listserv mode, discussion board, simple and not-invasive
  • 15. The MDE Student Support Social Media Suite: The MDE Faculty Forum The Faculty-forum • Management effectiveness • Privacy, listserv mode, discussion board, simple and not-invasive
  • 16. The MDE Student Support Social Media Suite: The MDE wiki The MDE wiki on new technologies • Knowledge-base • Information sharing • Meta-learning
  • 17. The MDE Student Support Social Media Suite: The MDE capstone wiki The MDE capstone wiki • Support for final capstone: e-portfolio & research project • Information sharing • Direct relationship with instruction
  • 18. The MDE Student Support Social Media Suite: The capstone tutorial The MDE tutorial • Support for e-portfolio • Precursor of the MDE capstone wiki • Direct relationship with instruction
  • 19. The MDE Student Support Social Media Suite: MDE Orientation The MDE orientation • Workshop with direct instructor-led support • Information sharing • Direct support to instruction
  • 20. The MDE Student Support Social Media Suite: The MDE internship program The MDE internship program • Getting your feet wet as a distance educator • Supporting the program • Engaging in action research
  • 21. The MDE Student Support Social Media Suite: The MDE Buddy Program The MDE buddy-system • Peer-support • Student initiative • Action research project
  • 22. The MDE Student Support Social Media Suite: social network services Presence in social networks • Connections with graduates and prospective students • Marketing
  • 23. The MDE Student Support Social Media Suite: The MDE Itinerant Video The MDE Itinerant video project • Graduate initiative • Celebration of the 10th anniversary • Community involvement
  • 24. Tools and more tools: Allison’s toolbox Who is Allison? Allison is an MDE 2008 graduate and an collaborator in the MDE network…
  • 25. Learning lessons…  There is a need for an active leadership role in all initiatives  Continuously invite community  Reach out to new students  Most participants are lurkers and that’s fine!  Integrating tools creates synergy  Students want to get involved, but they need a HAND  A few active members generate significant impact  Being personal is key  Ongoing projects and activities  Focus on respond to the needs of stakeholders
  • 26. Synergy and future  Projects led and suggested by graduates  Virtual  Relationship conference for 10th with other anniversary UMUC units celebration  Partnerships in  Podcast series publishing and  Webinars academic work  Special interest groups
  • 27. Final remarks  Thinking beyond the classroom  Enthusiasm is contagious  Experiment, experiment and experiment…  Count on your graduates and students  Networking is essential to everyone for different reasons
  • 28. Thank you! Questions? Presentation can be found at: http://www.slideshare.net/sporto/using-social-software-in-the-mde Contact: sporto@umuc.edu
  • 30. Introduction: Background •  Necessary shift from a campus based perspective   Needs go beyond those addressed in individual courses •  Focus on the needs of this specific target audience   Part-time   Full-time employment   Family duties   Long time away from school   Diverse academic and professional background