The document discusses the use of various technologies in business operations including robotic technology, automative technology, communicative technology, and design technology. It notes that robotic technology can perform tasks like welding and assembling with more speed and accuracy than humans without needs like breaks. This leads to increased capacity, quality, and lower costs. It also outlines benefits of technology like reducing costs, improving quality, and increasing productivity, but issues can include resistance to change and costs of introducing new technologies.