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Vanpool Research Part 2 Presentation to Vanpool Bootcamp November 4, 2011 LDA Consulting
COG Vanpool Survey Highlights
Survey Overview Purpose of survey: Define vanpool operation patterns Examine characteristics of van  ownership and use Identify van assistance received  by drivers Method Survey drivers of “registered” vanpools  Survey packet mailed to drivers – response options included fax, mail, internet Telephone follow-up to non-respondents Total sample 408 – 47% response rate
Van Ownership The largest share of vans were owned by a leasing agency (45%), followed by the driver or a family member (21%).  n = 401
Van Insurance  61% said van owner is responsible for the paying insurance and 14% said the van driver was responsible.  18% said someone else paid the insurance.   Of those who knew the cost, 29% paid less than $2,000 and 49% paid between $2,000 and $2,599 per year.  n = 76 Average annual cost = $2,548 But 74% of respondents did not know insurance cost
Origin and Work Locations 76% of the vanpools originate in VA and 21% originate in MD. 43% of the vanpools were destined for DC.  Virginia was the destination of 36% and Maryland was the destination of 14%.  Top 3 Origin Counties - Spotsylvania Co – 27% - Prince William Co – 21% - Stafford Co – 17% n = 408
Vanpool Pick-up and Drop-off Vanpool  pick-up  stops 64% make one stop at  a central meeting place 30% make two stops 6% make three +stops  VP formation = 28 min Vanpool  drop-off  stops 29% said all passengers work at the same location 71% made 1+ drop-off stop before parking the van Vanpool drop-off takes average of 12 minutes
Vanpool Travel Distance Driver’s home to work n = 386, Line-haul n = 381)  34% travel 31 to 45 miles, 32% travel 46 to 60 miles, and 20% travel more than 60 miles one-way.  69% said the line-haul portion of the trip was 45 miles or less.
HOV Use by Origin State 72% of vanpools use HOV lane on trip to work, but use is unevenly divided.  84% of VA vanpools use HOV, compared with 35% of Maryland vanpools. VA  n = 311 MD n = 82
VP Assistance Received at Work 44% of drivers said they received some type of assistance in forming their vanpool – 16% said asst was from employer 94% of drivers received one or more different commute services or benefits at work for vanpooling. n = 408 Multiple response permitted
Top VP Operation Issues Issue Ave Rate 4-5 Rating HOV lane congestion   3.4   55% Finding new riders   3.2   43% HOT lanes along route   2.9   47% Finding back up driver   2.9   36% Insurance cost too high   2.4   29% HOV hours too short   2.4   29% Priority parking at work   2.1   21% Risk of rollover accident   2.2   15%  n = 330
Vanpool Innovations
PACE  (Suburban Chicago)   Metra Feeder  – Provides van for monthly fee of $58 / rider.  If half of riders buy passes, vans can be parked overnight.  Riders can use universal pass for both train and vanpool Employer Shuttle program  – employer leases vans for groups of employees to self-transport from station to worksites. Van Link from Train to Worksite King County Metro  (Seattle)  VanShare  – vans parked overnight  at stations.  Employee drives riders  to / from worksite.  Riders can use  van for personal errands during  the day.  The cost is $175 per van  is $175 per van per month
Austin, TX  – Flat $45 per month for riders within the service area, regardless of the distance traveled (riders outside the service area pay an additional charge) Atlanta TMAs  – Flat monthly rate depending on the daily round trip mileage and size of van (7 or 10 passenger) Fare Tiers – 0 – 60 miles ($105, $75),  61 – 90 miles ($120, $90), 91+ miles ($130, $100)  UC - Riverside  – Tiered fare rate  model based on the total number  of miles that vanpools travel  annually – less than 12K miles  ($88/mth), 12-20K ($98/mth),  >20K ($117.50)  Flat Rate Vanpool Fares
New Jersey Transit   Vanpool Sponsorship Program $175 per month subsidies to newly  formed or existing vanpool groups  that obtain vehicles through approved vanpool operators on a month-to-month arrangement.  Vans that use routes with HOV lanes can obtain $300.  LA County Metro Vanpool Program   Fare incentive program for vanpools destined to Los Angeles County worksites.  Vanpools can receive a $400 per month subsidy. Program funded through state and federal rideshare grants that reimburse Metro based on the number of vanpool riders and vanpool vehicle miles driven.  Ongoing Public Vanpool Incentives
Other Vanpool Financial Incentives Set vanpool fares to match farebox recovery for transit New rider payment to existing vanpoolers (‘finders’ fee) Empty seat subsidies – temporarily cover  lost riders  Free trial period  Participation in rider reward program  (based on usage) Bonus payment for maintaining ridership Maintenance/retention bonus
On-street reserved parking  (San Francisco) – Reserved, free on-street vanpool parking at ten DT locations.  First-come-first-served, but VP may also park at time-limited spaces.  VP must obtain and display permit.  Reserved parking at train station  (San Diego) – Free reserved parking for VP at COASTER train stations.  Advance parking reservations can be made online or by telephone during business hours.  The designated spaces are located near station platforms for convenience. Public Space Vanpool Parking
Missoula, Montana   VP program accepts occasional riders if space is available. The fare structure is designed to accommodate part-time use, with fees for full-time use and fees for 1, 2, or 3 rides per week. Commuters needing a ride a given day will be referred to a vanpool driver if space is available. Easy Street, CT/MA/NY/RI   Regular riders have the flexibility to design their pick-up schedules and routes to work. Most pick-ups are at park-and-ride lots. Space permitting, vanpools may offer part-time seating.  Occasional VP Riders
Job Lift, Clallam County, Washington  Fixed-route vanpools access to jobs and training for low-wage workers in remote communities  Collaboration among transportation and social service agencies, with Job Access and Reverse Commute funds Vans owned by regional agency, which provides driver training. Some VPs serve traditional home to work markets on regular schedules.  One VP travels different routes (some seasonal variation) to job sites and training sites seven days per week  Employers work with van operator to set work schedules that accommodate the riders getting their children to day care and home again.  Low-Income Job Access Vanpools

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Vanpool Research Part 2 - by Lori Diggins - LDA Consulting

  • 1. Vanpool Research Part 2 Presentation to Vanpool Bootcamp November 4, 2011 LDA Consulting
  • 2. COG Vanpool Survey Highlights
  • 3. Survey Overview Purpose of survey: Define vanpool operation patterns Examine characteristics of van ownership and use Identify van assistance received by drivers Method Survey drivers of “registered” vanpools Survey packet mailed to drivers – response options included fax, mail, internet Telephone follow-up to non-respondents Total sample 408 – 47% response rate
  • 4. Van Ownership The largest share of vans were owned by a leasing agency (45%), followed by the driver or a family member (21%). n = 401
  • 5. Van Insurance 61% said van owner is responsible for the paying insurance and 14% said the van driver was responsible. 18% said someone else paid the insurance. Of those who knew the cost, 29% paid less than $2,000 and 49% paid between $2,000 and $2,599 per year. n = 76 Average annual cost = $2,548 But 74% of respondents did not know insurance cost
  • 6. Origin and Work Locations 76% of the vanpools originate in VA and 21% originate in MD. 43% of the vanpools were destined for DC. Virginia was the destination of 36% and Maryland was the destination of 14%. Top 3 Origin Counties - Spotsylvania Co – 27% - Prince William Co – 21% - Stafford Co – 17% n = 408
  • 7. Vanpool Pick-up and Drop-off Vanpool pick-up stops 64% make one stop at a central meeting place 30% make two stops 6% make three +stops VP formation = 28 min Vanpool drop-off stops 29% said all passengers work at the same location 71% made 1+ drop-off stop before parking the van Vanpool drop-off takes average of 12 minutes
  • 8. Vanpool Travel Distance Driver’s home to work n = 386, Line-haul n = 381) 34% travel 31 to 45 miles, 32% travel 46 to 60 miles, and 20% travel more than 60 miles one-way. 69% said the line-haul portion of the trip was 45 miles or less.
  • 9. HOV Use by Origin State 72% of vanpools use HOV lane on trip to work, but use is unevenly divided. 84% of VA vanpools use HOV, compared with 35% of Maryland vanpools. VA n = 311 MD n = 82
  • 10. VP Assistance Received at Work 44% of drivers said they received some type of assistance in forming their vanpool – 16% said asst was from employer 94% of drivers received one or more different commute services or benefits at work for vanpooling. n = 408 Multiple response permitted
  • 11. Top VP Operation Issues Issue Ave Rate 4-5 Rating HOV lane congestion 3.4 55% Finding new riders 3.2 43% HOT lanes along route 2.9 47% Finding back up driver 2.9 36% Insurance cost too high 2.4 29% HOV hours too short 2.4 29% Priority parking at work 2.1 21% Risk of rollover accident 2.2 15% n = 330
  • 13. PACE (Suburban Chicago) Metra Feeder – Provides van for monthly fee of $58 / rider. If half of riders buy passes, vans can be parked overnight. Riders can use universal pass for both train and vanpool Employer Shuttle program – employer leases vans for groups of employees to self-transport from station to worksites. Van Link from Train to Worksite King County Metro (Seattle) VanShare – vans parked overnight at stations. Employee drives riders to / from worksite. Riders can use van for personal errands during the day. The cost is $175 per van is $175 per van per month
  • 14. Austin, TX – Flat $45 per month for riders within the service area, regardless of the distance traveled (riders outside the service area pay an additional charge) Atlanta TMAs – Flat monthly rate depending on the daily round trip mileage and size of van (7 or 10 passenger) Fare Tiers – 0 – 60 miles ($105, $75), 61 – 90 miles ($120, $90), 91+ miles ($130, $100) UC - Riverside – Tiered fare rate model based on the total number of miles that vanpools travel annually – less than 12K miles ($88/mth), 12-20K ($98/mth), >20K ($117.50) Flat Rate Vanpool Fares
  • 15. New Jersey Transit Vanpool Sponsorship Program $175 per month subsidies to newly formed or existing vanpool groups that obtain vehicles through approved vanpool operators on a month-to-month arrangement. Vans that use routes with HOV lanes can obtain $300. LA County Metro Vanpool Program Fare incentive program for vanpools destined to Los Angeles County worksites. Vanpools can receive a $400 per month subsidy. Program funded through state and federal rideshare grants that reimburse Metro based on the number of vanpool riders and vanpool vehicle miles driven. Ongoing Public Vanpool Incentives
  • 16. Other Vanpool Financial Incentives Set vanpool fares to match farebox recovery for transit New rider payment to existing vanpoolers (‘finders’ fee) Empty seat subsidies – temporarily cover lost riders Free trial period Participation in rider reward program (based on usage) Bonus payment for maintaining ridership Maintenance/retention bonus
  • 17. On-street reserved parking (San Francisco) – Reserved, free on-street vanpool parking at ten DT locations. First-come-first-served, but VP may also park at time-limited spaces. VP must obtain and display permit. Reserved parking at train station (San Diego) – Free reserved parking for VP at COASTER train stations. Advance parking reservations can be made online or by telephone during business hours. The designated spaces are located near station platforms for convenience. Public Space Vanpool Parking
  • 18. Missoula, Montana VP program accepts occasional riders if space is available. The fare structure is designed to accommodate part-time use, with fees for full-time use and fees for 1, 2, or 3 rides per week. Commuters needing a ride a given day will be referred to a vanpool driver if space is available. Easy Street, CT/MA/NY/RI Regular riders have the flexibility to design their pick-up schedules and routes to work. Most pick-ups are at park-and-ride lots. Space permitting, vanpools may offer part-time seating. Occasional VP Riders
  • 19. Job Lift, Clallam County, Washington Fixed-route vanpools access to jobs and training for low-wage workers in remote communities Collaboration among transportation and social service agencies, with Job Access and Reverse Commute funds Vans owned by regional agency, which provides driver training. Some VPs serve traditional home to work markets on regular schedules. One VP travels different routes (some seasonal variation) to job sites and training sites seven days per week Employers work with van operator to set work schedules that accommodate the riders getting their children to day care and home again. Low-Income Job Access Vanpools