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Here are some steps that could help resolve the conflict: 1. Have an open discussion where both parties explain their perspectives calmly and respectfully. The regional manager should understand the HR manager's expertise in recruitment. 2. Involve the central HR team to review the new decentralized hiring process and provide guidance on best practices. Getting input from HR experts could help address concerns. 3. Consider a hybrid approach where departments provide input but the HR manager oversees the actual recruitment and hiring in line with legal and process requirements. This shares responsibility in a balanced way. 4. Set clear guidelines for the roles of each party to avoid ambiguity and power struggles. Clarify that the HR manager is ultimately accountable for recruitment.
Vanu
- 1. VISWANADHA BUSINESS SCHOOL ASSIGNMENT OF HUMAN RESOURCE MANAGEMENT TOPIC: CASE STUDY OF THE RISKY RECRUIT SUBMITTED BY: P.VANDANA ROLL NO: 08 DATE: 09/03/11 SUBMITTED TO: PROF.C.RAVINDRA BABU
- 2. 1) What are the main problems in this case? Ans) Here the main problem is, first of all the bank was taken a decision that decentralized the hiring process and hence asked all the regional managers to select their own candidates. So Mr. Kamlesh Sharma who was a regional manager in Agra, He asked all the departmental heads and branch managers to write their job description and job specification and estimate man power needs and send all data directly to him. He asked to Mr. Shankar dayal also, who was the regional HR manager for the Agra region. He was against for that new process. Because he think the main job of the HR manager is to recruit the people. Not only that he think if the order given to all departments means they will miss use their opportunity, they don’t know properly what they want, the departmental heads doesn’t know how to recruit the people. The Organization must be diluted. It may have chance to spoil the organization. So HR manager thinks that it is not a correct decision which was taken by the central bank which was located in Delhi. So hence these are the Main problems in this case.
- 3. 2) What should be done to resolve the conflict between the Regional manager and Regional HR manager? Ans) To resolve the conflict between the Regional manager and Regional HR manager is there is only one solution that the regional manager Mr. Kamlesh Sharma is to compromise to the HR manager. In his point of view his way of thinking is right. National bank of India is not a small bank. It is very big commercial bank and reputated bank. They should maintain some levels. They should not take wrong decisions like this. This decision may spoil the authority of the managers. So hence they is only one solution that accept what Shankar dayal said. Hence it is solution the resolve the conflict between regional manager and regional HR manager.