Virtual Assistants and Its Implementation
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This document discusses the implementation of virtual assistants in education. It describes how virtual assistants, which are AI-based software that can interact with users, answer questions, and perform tasks, are beginning to be used as educational tools in classrooms. The document outlines several virtual assistants like Alexa, Siri, Google Assistant, and Cortana, and discusses how they are able to motivate students through interaction, help teach languages, and act as virtual tutors. However, it notes that more research is still needed on their educational applications and impacts on learning outcomes.
![A virtual assistant is an intelligent agent,
capable of perceiving its environment,
processing those perceptions and answering
or acting in its environment rationally [5], a
software-based on artificial intelligence (AI)
that could realize tasks or offering services
to a user, being capable of realizing some
actions common to humans, taking into
account two characteristics: reasoning and
behavior [6], this assistant could be set and
adapted to users’ needs, even being used as
an educational tool in a class since these
allow a constant interaction user-assistant.
Virtual Assistants Contributing to Education
Figure 1. Virtual assistant](https://image.slidesharecdn.com/virtualassistantsanditsimplementation-240415022517-364ebc86/85/Virtual-Assistants-and-Its-Implementation-4-320.jpg)
![This interaction catches children, teenagers, and adults’
attention, since there is the possibility to talk to a virtual
assistant, obtaining an answer which generates users’
surprise and curiosity [7], producing an inner
motivation, this fact could be useful to improve the
learning experience, being a novel and advanced way
that integrates ICTs into the education field. As it is
affirmed by Escorcia and Triviño [8], an advanced
integration is evidenced in management strategies for
ICT usage, as well as designing learning environments
or designing projects which imply technological use.
Figure 2 shows how the interaction with the assistants
generates emotional responses from users.
Virtual Assistants Contributing to Education
Figure 2. interaction with the assistants
generates emotional responses from users.](https://image.slidesharecdn.com/virtualassistantsanditsimplementation-240415022517-364ebc86/85/Virtual-Assistants-and-Its-Implementation-5-320.jpg)
![Even when the usage field of the assistants in learning environments are not studied
deeply, it is possible to point out some options, from which we will mention as
following. Virtual assistants could work as virtual professors, since they could keep
an interactive conversation with the user, as it happens in the scholar environment,
acting as an interactive professor or guide capable of solving questions, explaining
some matters and also realizing automatic and personalized evaluations for each
student [14].
Another option is the possibility of enhancing the learning of a second language
since Alexa translates words and uses Skills to teaching languages and using
answering corrections allowing to verify them and improving into the wanted
expression [6].
In this sense, it offers the students the opportunity to acknowledge their mistakes,
learning from them and being evaluated from their hits.
Usage of Virtual Assistants Contributing to Education Field](https://image.slidesharecdn.com/virtualassistantsanditsimplementation-240415022517-364ebc86/85/Virtual-Assistants-and-Its-Implementation-8-320.jpg)
![Inner motivation is one of the benefits of using virtual assistants in
the teaching learning process, as it was previously analyzed, the
usage of virtual assistants results novel and innovating for
students, that is why learning became pleasant and improve results.
According to Anaya and Anaya [15] when executing a task and
there is joy, exists an inner positive motivation, since positive
emotions influence inner motivation, thus, students’ significant
learning is possible.
Psychological Benefits from Virtual Assistants in Learning
Processes](https://image.slidesharecdn.com/virtualassistantsanditsimplementation-240415022517-364ebc86/85/Virtual-Assistants-and-Its-Implementation-9-320.jpg)
Virtual Assistants and Its Implementation
- 1. Virtual Assistants and Its Implementation in the Teaching-Learning Process Authors: Omar Cóndor-Herrera, Janio Jadán-Guerrero, Carlos Ramos-Galarza
- 2. Authors: Omar Cóndor-Herrera1 , Janio Jadán-Guerrero2 ,and Carlos Ramos-Galarza2,3 1 Maestría en Innovación y Liderazgo Educativo, Universidad Tecnológica Indoamérica, Quito, Ecuador italo_omar@hotmail.com 2 Centro de Investigación en Mecatrónica y Sistemas Interactivos MIST, Carrera de Ingeniería en Ciencias de la Computación y Carrera de Psicología, Universidad Tecnológica Indoamérica, Av. Machala y Sabanilla, Quito, Ecuador janiojadan@uti.edu.ec 3 Facultad de Psicología, Pontificia Universidad Católica Del Ecuador, Av. 12 de Octubre y Roca, Quito, Ecuador caramos@puce.edu.ec
- 3. Abstract. Nowadays, technological advances encompass realities that in the last century were possible just as fantasies. Society lives now in a technological era where education must look for the path and tools to get the benefits that these advances offer, as well as the technological innate abilities that have been developed in students of this generation, who have been nominated as digital natives. For 2017 the capacities and use of virtual assistants have been significantly expanded, new products are offered in the market, although, these assistants are sub-used with basic functions solely, not taking into account the offered benefits. The present work aims to describe the different virtual assistants that could be used as an educational tool contributing to the teaching-learning process. Keywords: Virtual assistants, Artificial intelligence, ICT, M-learning, Teaching- learning process
- 4. A virtual assistant is an intelligent agent, capable of perceiving its environment, processing those perceptions and answering or acting in its environment rationally [5], a software-based on artificial intelligence (AI) that could realize tasks or offering services to a user, being capable of realizing some actions common to humans, taking into account two characteristics: reasoning and behavior [6], this assistant could be set and adapted to users’ needs, even being used as an educational tool in a class since these allow a constant interaction user-assistant. Virtual Assistants Contributing to Education Figure 1. Virtual assistant
- 5. This interaction catches children, teenagers, and adults’ attention, since there is the possibility to talk to a virtual assistant, obtaining an answer which generates users’ surprise and curiosity [7], producing an inner motivation, this fact could be useful to improve the learning experience, being a novel and advanced way that integrates ICTs into the education field. As it is affirmed by Escorcia and Triviño [8], an advanced integration is evidenced in management strategies for ICT usage, as well as designing learning environments or designing projects which imply technological use. Figure 2 shows how the interaction with the assistants generates emotional responses from users. Virtual Assistants Contributing to Education Figure 2. interaction with the assistants generates emotional responses from users.
- 6. Virtual Assistants in Mobile Devices and Computers Artificial intelligence by Google, appeared in 2016 SIRI One of the pioneers of virtual assistants is SIRI, which has been created in 2007 Google Assistant This assistant was developed by Microsoft, appeared in 2014 CORTANA
- 7. Alexa Alexa was launched in 2014, it is a virtual assistant developed by Amazon, using the intelligent speaker named Echo dot, within its educative functions are answering questions, contrasting and looking for information of any topic, translating to a variety of languages, solving math exercises, makes conversions, calculations, looks up for synonyms, reads fairy-tales, etc Also, when it is synchronized to a mobile device, it offers the opportunity to incorporate different abilities, these are nominated by Amazon as «Skills», is equivalent to the applications that are known in mobile devices. Virtual Assistants in Intelligent Speakers Figure 6. Intelligent speaker.
- 8. Even when the usage field of the assistants in learning environments are not studied deeply, it is possible to point out some options, from which we will mention as following. Virtual assistants could work as virtual professors, since they could keep an interactive conversation with the user, as it happens in the scholar environment, acting as an interactive professor or guide capable of solving questions, explaining some matters and also realizing automatic and personalized evaluations for each student [14]. Another option is the possibility of enhancing the learning of a second language since Alexa translates words and uses Skills to teaching languages and using answering corrections allowing to verify them and improving into the wanted expression [6]. In this sense, it offers the students the opportunity to acknowledge their mistakes, learning from them and being evaluated from their hits. Usage of Virtual Assistants Contributing to Education Field
- 9. Inner motivation is one of the benefits of using virtual assistants in the teaching learning process, as it was previously analyzed, the usage of virtual assistants results novel and innovating for students, that is why learning became pleasant and improve results. According to Anaya and Anaya [15] when executing a task and there is joy, exists an inner positive motivation, since positive emotions influence inner motivation, thus, students’ significant learning is possible. Psychological Benefits from Virtual Assistants in Learning Processes
- 10. • Technological innovation is necessary to the present era education, reducing the gap between education and reality results imperative nowadays, that is why this study presents a closer look to the virtual assistants developed by different technological businesses, analyzing its characteristics and possible usefulness in the educative field. • As a contribution to education, it is proposed from the technology area to implement virtual assistants in the teaching-learning process and being able to evaluate the impact on students’ academic achievements. • As for delimitations of this study, it is important to address the accessibility to the different devices and the internet connection that the schools count with, depending on their location, as well as the risk of not being well-used with an educative objective within a set already planned and being converted on distractors agents, instead of educative, so, it is important to consider the curricula planning integrated to virtual assistants to improve learning processes. • It has been affirmed that studying the application of virtual assistants and its usage in the educative field is scarce, that is why this investigation took place, opening a new research line for the future in this area. Also, it is of great interest to the research team to corroborate the effects of the usage of these technological resources with experimental studies. Conclusions
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