Visual Modeling Within UCD (English)

The document discusses the integration of User-Centered Design (UCD) in SAP’s processes, emphasizing visual modeling's role in enhancing communication and understanding among stakeholders. It highlights a case study involving redesigning business software to show how visual modeling aids in user research, conceptual design, and ensuring product alignment with user needs. Ultimately, it concludes that a comprehensive understanding from the end-user's perspective is crucial for effective product strategy and design.