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Cisco UCS
MANAGEMENT PACKvROps
User Guide
2 vRealize Operations Management Pack for Cisco UCS User Guide
NOTE: This document supports the version of each product listed, as well as all subsequent versions, until
a new edition replaces it.
You can find the most up-to-date technical documentation on the Blue Medora support site at:
http://support.bluemedora.com.
The Blue Medora website also provides the latest product updates. If you have comments about
this documentation, submit your feedback to: support@bluemedora.com.
1.  vRealize Operations Management Pack for Cisco UCS User Guide........... 3
1.1  Intended Audience.......................................................................................................................... 3
2.  Revision Notes.................................................................................................................................................... 3
3.  Introduction to the Cisco UCS Management Pack........................................................ 4
3.1  How the Management Pack Collects Data............................................................. 4
3.2  Data the Management Pack Collects........................................................................... 4
3.3  System Inventory Tree................................................................................................................. 5
4.  Dashboards............................................................................................................................................................ 5
4.1  UCS Relationships........................................................................................................................... 5
4.2  UCS Events............................................................................................................................................. 6
4.3  UCS Fabric Interconnect Overview................................................................................ 7
4.4  UCS Chassis Overview............................................................................................................... 8
4.5  UCS Blade Overview..................................................................................................................... 9
4.6  UCS Rack Overview................................................................................................................... 10
5.  Using Tags............................................................................................................................................................ 10
5.1  ‘VMware Hypervisors hosted on: Cisco UCS Blades’ Tag................... 10
5.2  ‘Cisco UCS Environment’ Tag........................................................................................... 10
6.  Views.......................................................................................................................................................................... 11
7.  Reports.................................................................................................................................................................... 11
8.  Alerts.......................................................................................................................................................................... 11
9.  Cisco UCS Management Pack Licensing Information ........................................... 12
10.  Troubleshooting the Cisco UCS Management Pack.............................................. 12
10.1  Troubleshooting an Adapter Instance.................................................................... 12
10.2  Testing Connection Failures............................................................................................. 12
10.3  Viewing System Log Files.................................................................................................. 13
11.  Appendix I: Cisco UCS Metrics................................................................................................... 14
11.1  Cisco UCS – Adapter Instance..................................................................................... 14
11.2  Cisco UCS – Chassis............................................................................................................. 14
11.3  Cisco UCS – Power Supply Unit................................................................................. 15
11.4  Cisco UCS – Fan......................................................................................................................... 16
11.5  Cisco UCS – IO Module....................................................................................................... 17
11.6  Cisco UCS – Rack..................................................................................................................... 18
11.7  Cisco UCS – Fabric Interconnect............................................................................... 19
11.8  Cisco UCS – Blade................................................................................................................... 20
12.  Appendix II: Cisco UCS Alerts...................................................................................................... 21
TABLE OF CONTENTS
3 vRealize Operations Management Pack for Cisco UCS User Guide
1.  vRealize Operations Management Pack for Cisco UCS User Guide
The vRealize Operations Management Pack for Cisco UCS User Guide describes the primary features of the vRealize
Operations Management Pack for Cisco UCS, including dashboards, views, alerts, and reports that allow users to
optimize the monitoring and management of Cisco UCS Manager resources.
1.1  Intended Audience
This information is intended for anyone using a licensed copy of the vRealize Operations Management Pack for
Cisco UCS.
2.  Revision Notes
This user guide is updated with each release of the product, or when necessary. The following table provides its
revision history.
REVISION DATE DESCRIPTION
REV-01 2015-MAR-27
• Updated Figure-1 (UCS Relationship Diagram) with Blade resource under
Chassis; added numbered “mapping” to resource kinds list
• Added section 4.2 Using Tags to Dashboards section.
• Added section 9.2 Testing Connection Failures to Troubleshooting section
• Updated metrics tables to latest metrics in Appendix 1
• Added Appendix 2 regarding Cisco UCS-related alerts and
recommendations
REV-00 (beta) 2015-MAR-03 Beta version supporting beta software release.
4 vRealize Operations Management Pack for Cisco UCS User Guide
3.  Introduction to the Cisco UCS Management Pack
The Cisco UCS Management Pack is an embedded adapter for vRealize Operations (vROps). The Management
Pack retrieves data from the Cisco UCS Manager in order to monitor, manage, and collect metrics regarding
resources.
This section includes the following topics:
•	 How the Management Pack Collects Data
•	 Data the Management Pack Collects
•	 System Inventory Tree
3.1  How the Management Pack Collects Data
During each data collection cycle, the Cisco UCS Management Pack opens a connection to the Cisco UCS
Manager and makes a few metric calls using REST. The collection interval for the adapter instance resource
determines how often the Cisco UCS Management Pack collects data. The default collection interval is five
minutes. For information about changing the collection interval, refer to the vROps online help.
The Cisco UCS Management Pack supports either auto-discovery or manual discovery of resources. When you
enable auto-discovery for a Cisco UCS adapter instance, the Management Pack creates resources in vROps and
collects data after the main collection query runs. If a new resource belongs to a resource kind that does not exist
in vROps, the Management Pack creates the resource kind.
Figure-1. Cisco UCS Relationships
3.2  Data the Management Pack Collects
The Cisco UCS Management Pack can collect performance data, relationship data, and faults for Cisco UCS
resources. The Cisco UCS Management Pack recognizes the following Cisco UCS resources:
1.	 Cisco UCS – Adapter Instance
2.	 Cisco UCS – Chassis
3.	 Cisco UCS – Blade
4.	 Cisco UCS – Fabric Interconnect
5.	 Cisco UCS – Rack
6.	 Cisco UCS – IO Module
7.	 Cisco UCS – Power Supply Unit
8.	 Cisco UCS – Fan
5 vRealize Operations Management Pack for Cisco UCS User Guide
3.3  System Inventory Tree
The Cisco UCS Management Pack includes an Inventory Tree that reflects the Cisco UCS system (refer to
Figure-1). It can be accessed by navigating to Home -> Environment Overview, then expanding the Inventory
Tree grouping. The Inventory Tree allows the user to quickly navigate through related Cisco UCS Objects.
4.  Dashboards
Dashboards are the primary user interface that allow the user to monitor and troubleshoot Cisco UCS data
problems in vROps.
The following dashboards are available in the Cisco UCS Management Pack:
•	 UCS Relationships
•	 UCS Events
•	 UCS Fabric Interconnect Overview
•	 UCS Chassis Overview
•	 UCS Blade Overview
•	 UCS Rack Overview
4.1  UCS Relationships
This dashboard is a topology of your Cisco UCS infrastructure. By selecting a Cisco UCS resource within the
Custom Relationship widget on the left, you can quickly view the key performance indicators, health status, and
relationships for the selected resource.
Select a resource from the Cisco UCS widget on the left to populate the remaining widgets.
Figure-2. UCS Relationships Dashboard
6 vRealize Operations Management Pack for Cisco UCS User Guide
4.2  UCS Events
This dashboard is an overview of all the faults across the Cisco UCS system, as well as any events that occur
through vROps.
Select an alert to view key performance indicators, health information, and relationships for the affected resource.
Figure-3. UCS Events Dashboard
7 vRealize Operations Management Pack for Cisco UCS User Guide
4.3  UCS Fabric Interconnect Overview
This dashboard is an overview of every fabric interconnect resource, including alerts and key performance
indicators associated with each resource.
Select a fabric interconnect to view its key performance indicators, health information, and alerts and that of its
“children” (fans, power supplies).
Figure-4. UCS Fabric Interconnect Overview Dashboard
8 vRealize Operations Management Pack for Cisco UCS User Guide
4.4  UCS Chassis Overview
This dashboard is an overview of every chassis resource, including alerts and key performance indicators
associated with each resource. Select a chassis to view its key performance indicators, health information, and
alerts and that of its children (fans, power supplies, blades, and IO modules).
Figure-5. UCS Chassis Overview Dashboard
9 vRealize Operations Management Pack for Cisco UCS User Guide
4.5  UCS Blade Overview
This dashboard is an overview of every blade resource, including alerts and key performance indicators
associated with each resource.
Select a blade to view its key performance indicators, health information, and alerts and that of its children
(VMware’s hypervisors).
Figure-6. UCS Blade Overview Dashboard
10 vRealize Operations Management Pack for Cisco UCS User Guide
4.6  UCS Rack Overview
This dashboard is an overview of every rack resource, including alerts and key performance indicators
associated with each resource. Select a rack to view its key performance indicators, health information, and
alerts and that of its children (fans, power supplies).
Figure-7. UCS Rack Overview Dashboard
5.  Using Tags
To customize your views within the Management Pack, two (2) tags can be enabled to either: 1) filter on hypervisors
hosted by the UCS Environment, or 2) create a comprehensive “Cisco UCS Environment” report.
5.1  ‘VMware Hypervisors hosted on: Cisco UCS Blades’ Tag
This tag contains all hypervisors running on UCS Blades. It is useful for updating the Environment Overview
dashboard within the UCS Relationships dashboard to view only Host Systems. To select the tag:
1. Click the Content navigation shortcut ( ), then the Dashboards view from the navigation pane.
2. Select Edit ( ) on the Cisco UCS widget.
3. Select the Configuration tab. Under Object type, select Host System.
4. Expand the Cisco UCS-Tags option, then select VMware Hypervisors hosted on: Cisco UCS Blades.
5.2  ‘Cisco UCS Environment’ Tag
By default, views/reports are rolled up for each UCS Manager; however, by enabling this Environment tag, views/
reports can be rolled up across the entire Cisco UCS Environment (i.e., all adapter instances). To select the tag:
1. Click the Content navigation shortcut ( ), then select Reports from the navigation pane.
2. Select Run Report on the desired report.
3. From the All Objects list, expand Cisco UCS.
4. Expand Cisco UCS – Tags, then select Cisco UCS Environment and click OK.
11 vRealize Operations Management Pack for Cisco UCS User Guide
6.  Views
The Cisco UCS Management Pack creates views that allow the user to view statistics of metrics across an entire
Cisco UCS Environment. The views help give a broad picture of the entire system, as opposed to a more in depth
view.
Table-1. Cisco UCS Management Pack Views
VIEW TYPE DESCRIPTION
Cisco UCS Blade Port Utilization List
Lists the current port utilization percentage across
each blade
Cisco UCS System Health List
Lists the resources and associated health
information and alert counts
Cisco UCS Power Supply Temperature List Lists each power supply and temperature values
Cisco UCS Fan Speed List Lists the speeds for all fans
Cisco UCS Fabric Interconnect Load List Lists the loads for each fabric interconnect
7.  Reports
The Cisco UCS Management Pack contains reports that allow the user to export the views and easily share them
with key stakeholders. The reports be exported in both .pdf and .csv formats.
Table-2. Cisco UCS Management Pack Reports
REPORT DESCRIPTION
Cisco UCS Blade Port Utilization (%) Lists the port utilization across each blade for the entire environment
Cisco UCS System Health
Lists the availability and alert count for each resource on the entire
system
8.  Alerts
The Cisco UCS Management Pack pulls faults from Cisco UCS Manager and displays them in vROps as alerts. The
critical levels of each alert are closely mapped from UCS to vROps. When selecting an alert, the UCS Management
Pack provides out-of-the-box recommendations on how to remedy the alert.
Figure-8. Alert Example
12 vRealize Operations Management Pack for Cisco UCS User Guide
9.  Cisco UCS Management Pack Licensing Information
The licensing model is based on the discovered blade count of the Cisco UCS Management Pack. The Cisco UCS
Management Pack allows unlimited fabric interconnects, chassis, etc., for a given configuration.
10.  Troubleshooting the Cisco UCS Management Pack
Known troubleshooting information can help you diagnose and correct common problems with the Cisco UCS
Management Pack.
This section includes the following topics:
•	Troubleshooting an Adapter Instance
• Testing Connection Failures
•	Viewing System Log Files
10.1  Troubleshooting an Adapter Instance
Perform these general troubleshooting steps to diagnose and correct problems with a Cisco UCS adapter
instance:
•	Verify that the Cisco UCS Manager is running.
•	Edit the adapter instance and click Test Connection to verify the connection to the Cisco UCS Manager. If
an error occurs, refer to section 9.2, Testing Connection Failures below.
•	View the collection status and collection state for the adapter instance resource on the Environment
Overview page in vROps.
•	Check the adapter and collector logs for errors. Refer to section 9.3, Viewing System Log Files.
10.2  Testing Connection Failures
When clicking on Test Connection, the following connection errors are possible.
10.2.1  Bad or Incorrect Host Name
Check to ensure the host name provided is correct.
10.2.2  UCS Authentication Failure
Check to ensure your UCS Manager user name and password was entered correctly.
10.2.3  vROps Incorrect Credentials or Incorrect Permissions
Check to ensure your vRealize user name and password was entered correctly.
NOTE: The vRealize user name/password must have access to vRealize Suite API (not applicable to vCOps).
10.2.4  Wrong Protocol (HTTP vs. HTTPS)
Ensure the correct protocol was selected when adding the adapter instance (default protocol is HTTP).
10.2.5  Incorrect Port
Ensure the correct protocol was entered under Advanced Settings when adding the adapter instance (Note: If
using vCOps, the protocol selection can be found under Basic Settings).
NOTE: If the Port entry field is 0 or blank, it uses the default for the protocol selected (HTTP, 80; or HTTPS, 443).
If it is a different number, the port (but not the protocol) will be overridden.
13 vRealize Operations Management Pack for Cisco UCS User Guide
10.3  Viewing System Log Files
You can view Cisco UCS Management Pack errors in the adapter and collector log files. You can view the
adapter and collector log files in the vROps user interface or in an external log viewer.
The Cisco UCS adapter log files are in the $ALIVE_BASE/user/log/adapters/CiscoUcsAdapter/ folder. The
collector log files are in the $ALIVE_BASE/user/log/ folder.
The logging level is set to ERROR by default. To troubleshoot issues, set the logging level to INFO. To view
detailed messages, including micro steps, queries, and returned results, set the logging level to DEBUG.
You can set the base log level for the collector via Administrator -> Support -> Logs -> Select Collector folder
-> Select Edit Properties -> Edit Root logger level.
NOTE: If you set the logging level to DEBUG, log files can become large very quickly. Set the logging level to
DEBUG only for short periods of time. For complete information about viewing log files and modifying log levels,
refer to the VROps online help.
14 vRealize Operations Management Pack for Cisco UCS User Guide
11.  Appendix I: Cisco UCS Metrics
The Cisco UCS Management Pack collects metrics for the Cisco UCS System and its objects.
11.1  Cisco UCS – Adapter Instance
A top-level resource for a Cisco UCS Manager Instance.
11.2  Cisco UCS – Chassis
A resource kind representing a Cisco UCS B-Series Chassi
METRIC NAME TYPE DESCRIPTION
System Metrics
System Up Time string The uptime of the adapter instance
METRIC NAME TYPE DESCRIPTION
Equipment Chassis
Admin State string The admin state of the Chassis
Configuration State string The configuration state of the Chassis
License State string The license state of the Chassis
Operability State string The operability state of the Chassis
Operability string The operability value of the Chassis
Power State string The power state of the Chassis
Thermal State string The thermal state of the Chassis
Equipment Chassis Stats
Input Power (W) double The input power in watts of the Chassis
Output Power (W) double The output power in watts of the Chassis
General
Event count double
The number of UCSM faults found relating to the
device
Powered On string The power state of the physical device
15 vRealize Operations Management Pack for Cisco UCS User Guide
11.3  Cisco UCS – Power Supply Unit
A resource kind representing a Cisco UCS Power Supply Unit.
METRIC NAME TYPE DESCRIPTION
Equipment PSU
Operating State string The operating state of the Power Supply Unit
Operability string The operability value of the Power Supply Unit
Power State string The power state of the Power Supply Unit
Thermal State string The thermal state of the Power Supply Unit
Voltage State string The voltage state of the Power Supply Unit
Equipment PSU Input Stats
Current (A) double
The current in amps sent through the Power
Supply Unit
Input Status string The input status of the Power Supply Unit
Power (W) double
The power in watts used in the Power Supply
Unit
Voltage (V) double
The voltage in volts being used in the Power
Supply Unit
Equipment PSU Stats
Ambient Temperature (C) double
The ambient temperature in Celsius recorded by
the Power Supply Unit
Input 210 Volt (V) double
The Input 210 volt usage in volts used by the
Power Supply Unit
Output 12 Volt (V) double
The output 12 volt usage in volts used by the
Power Supply Unit
Output 3 Volt (V) double
The Output 3 volt usage in volts used by the
Power Supply Unit
Output Current (A) double
The output current in amps by the Power Supply
Unit
Output Power (W) double
The output power in watts by the Power Supply
Unit
General
Event Count double
The number of UCSM faults found relating to the
device
Powered On string The power state of the physical device
16 vRealize Operations Management Pack for Cisco UCS User Guide
11.4  Cisco UCS – Fan
A resource kind representing a Cisco UCS Fan.
METRIC NAME TYPE DESCRIPTION
Equipment Fan
Overall Status string The overall status of the Fan
Operability string The operability value of the Fan
Power State string The power state of the Fan
Thermal State string The thermal state of the Fan
Voltage State string The voltage state of the Fan
Equipment Fan Stats
Speed (RPM) double
The speed recorded as rotations per minute of
the Fan
General
Event Count double
The number of UCSM faults found relating to the
device
Powered On string The power state of the physical device
17 vRealize Operations Management Pack for Cisco UCS User Guide
11.5  Cisco UCS – IO Module
A resource kind representing a Cisco UCS IO Module.
METRIC NAME TYPE DESCRIPTION
Equipment IO Card
Configuration State string The configuration state of the IO Module
Operational State string The operational state of the IO Module
Operability string The operability value of the IO Module
Peer Communication Status string The peer communication status of the IO Module
Power State string The power state of the IO Module
Thermal State string The thermal state of the IO Module
Voltage State string The voltage state of the IO Module
Equipment IO Card Stats
Ambient Temperature (C) double
The ambient temperature in Celsius recorded by the IO
Module
ASIC Temperature (C) double The temperature in Celsius recorded by the IO Module
(Ethernet) Port Sent Bandwidth
Sent Operations per sec double The number of packets sent per second
Sent Throughput (Bytes/sec) double The number of bytes sent per second
Sent Throughput (KB/sec) double The number of kilobytes sent per second
Sent Throughput (MB/sec) double The number of megabytes sent per second
(Ethernet) Port Received Bandwidth
Received Operations per sec double The number of packets received per second
Received Throughput (Bytes/sec) double The number of bytes received per second
Received Throughput (KB/sec) double The number of kilobytes received per second
Received Throughput (MB/sec) double The number of megabytes received per second
Fiber Channel Port Statistics
Received Packets per sec double The number of packets received per second
Received Throughput (Bytes/sec) double The number of bytes received per second
Received Throughput (KB/sec) double The number of kilobytes received per second
Received Throughput (MB/sec) double The number of megabytes received per second
Received Throughput (GB/sec) double The number of gigabytes received per second
Sent Packets per sec double The number of packets sent per second
Sent Throughput (Bytes/sec) double The number of bytes sent per second
Sent Throughput (KB/sec) double The number of kilobytes sent per second
Sent Throughput (MB/sec) double The number of megabytes sent per second
Sent Throughput (GB/sec) double The number of gigabytes sent per second
General
Event Count double The number of UCSM faults found relating to the device
Powered On string The power state of the physical device
18 vRealize Operations Management Pack for Cisco UCS User Guide
11.6  Cisco UCS – Rack
A resource kind representing a Cisco UCS C – Series Server.
METRIC NAME TYPE DESCRIPTION
Compute Rack Unit
Has Service Profile string Returns True if the Rack has a Service Profile
Effective Memory (MB) double The effective memory in megabytes of the Rack
Effective Memory (GB) double The effective memory in gigabytes of the Rack
Total Memory (MB) double The total memory in megabytes of the Rack
Total Memory (GB) double The total memory in gigabytes of the Rack
Operating Power string The operating power state of the Rack
Overall Status string The overall status of the Rack
Operability string The operability value of the Rack
Compute Rack Unit Stats
Ambient Temperature (C) double
The ambient temperature in Celsius recorded by
the Rack
Front Temperature (C) double
The front temperature in Celsius recorded by the
Rack
IO Hub 1 Temperature (C) double
The IO Hub 1 temperature in Celsius recorded
by the Rack
IO Hub 2 Temperature (C) double
The IO Hub 2 temperature in Celsius recorded
by the Rack
Rear Temperature (C) double
The rear temperature in Celsius recorded by the
Rack
General
Event Count double
The number of UCSM faults found relating to the
device
Powered On string The power state of the physical device
19 vRealize Operations Management Pack for Cisco UCS User Guide
11.7  Cisco UCS – Fabric Interconnect
A resource representing a top-level switch for the Cisco UCS system.
METRIC NAME TYPE DESCRIPTION
Network Element
Operability string The operability value of the Fabric Interconnect
Thermal State string The thermal state of the Fabric Interconnect
System Stats
Load Average double The load average of the Fabric Interconnect
Effective Memory (MB) double
The effective memory in Megabytes of the Fabric
Interconnect
Effective Memory (GB) double
The effective memory in Gigabytes of the Fabric
Interconnect
Cached Memory (MB) double
The cached memory in Megabytes of the Fabric
Interconnect
Cached Memory (GB) double
The cached memory in Gigabytes of the Fabric
Interconnect
(Ethernet) Port Sent Bandwidth
Sent Operations per sec double The number of packets sent per second
Sent Throughput (Bytes/sec) double The number of Bytes sent per second
Sent Throughput (KB/sec) double The number of Kilobytes sent per second
Sent Throughput (MB/sec) double The number of Megabytes sent per second
(Ethernet) Port Received Bandwidth
Received Operations per sec double The number of packets received per second
Received Throughput (Bytes/sec) double The number of Bytes received per second
Received Throughput (KB/sec) double The number of Kilobytes received per second
Received Throughput (MB/sec) double The number of Megabytes received per second
Fiber Channel Port Statistics
Received Packets per sec double The number of packets received per second
Received Throughput (Bytes/sec) double The number of Bytes received per second
Received Throughput (KB/sec) double The number of Kilobytes received per second
Received Throughput (MB/sec) double The number of Megabytes received per second
Received Throughput (GB/sec) double The number of Gigabytes received per second
Sent Packets per sec double The number of packets sent per second
Sent Throughput (Bytes/sec) double The number of Bytes sent per second
Sent Throughput (KB/sec) double The number of Kilobytes sent per second
Sent Throughput (MB/sec) double The number of Megabytes sent per second
Sent Throughput (GB/sec) double The number of Gigabytes sent per second
General
Event Count double The number of UCSM faults found relating to the device
Powered On string The power state of the physical device
20 vRealize Operations Management Pack for Cisco UCS User Guide
11.8  Cisco UCS – Blade
A resource representing a blade for the Cisco UCS B-Series Server.
METRIC NAME TYPE DESCRIPTION
Compute Blade
Admin State string The admin state of the Blade
Has Service Profile string Returns True if the Blade has a Service Profile
Effective Memory (MB) double The effective memory in Megabytes of the Blade
Effective Memory (GB) double The effective memory in Gigabytes of the Blade
Total Memory (MB) double The total memory in Megabytes of the Blade
Total Memory (GB) double The total memory in Gigabytes of the Blade
Memory Speed (MHz) string The memory speed of the Blade
Operating Power string The operating power state of the Blade
Operability string The operability value of the Blade
Overall Status string The overall status of the Blade
Service Profile string The service profile being used by the server
Network Bandwidth
Received Operations per second double The number of packets received per second
Received Throughput (Bytes/sec) double The number of Bytes received per second
Received Throughput (KB/sec) double The number of Kilobytes received per second
Received Throughput (MB/sec) double The number of Megabytes received per second
Received Throughput (GB/sec) double The number of Gigabytes received per second
Sent Operations per sec double The number of packets sent per second
Sent Throughput (Bytes/sec) double The number of Bytes sent per second
Sent Throughput (KB/sec) double The number of Kilobytes sent per second
Sent Throughput (MB/sec) double The number of Megabytes sent per second
Sent Throughput (GB/sec) double The number of Gigabytes sent per second
Port Utilization (%) double Percent of the port bandwidth being used
General
Event Count double
The number of UCSM faults found relating to the
device
Powered On string The power state of the physical device
21 vRealize Operations Management Pack for Cisco UCS User Guide
12.  Appendix II: Cisco UCS Alerts
The Cisco UCS Management Pack creates alerts and gives recommended actions based on various symptoms that
it detects in the environment. See the table below for details regarding each alert.
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltInfo See symptom details for
more information about
this fault.
Fault: Info None set. Reference: <a href="http://www.cisco.
com/c/en/us/td/docs/unified_computing/ucs/
ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltWarning See symptom details for
more information about
this fault.
Fault: Warning None set. Reference: <a href="http://www.cisco.
com/c/en/us/td/docs/unified_computing/ucs/
ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltImmediate See symptom details for
more information about
this fault.
Fault: Imme-
diate
None set. Reference: <a href="http://www.cisco.
com/c/en/us/td/docs/unified_computing/ucs/
ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltCritical See symptom details for
more information about
this fault.
Fault: Critical None set. Reference: <a href="http://www.cisco.
com/c/en/us/td/docs/unified_computing/ucs/
ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltAdaptorEx-
tEthIfMisConnect
The network facing
adaptor interface's link
is misconnected. The
Cisco UCS Manager
raises this fault when
any of the following
scenario occur:
UCSM detects a new
connectivity between
previously configured
switch port/fex port
and reported adaptor
external interface.
UCSM detects a
misconnected link
between a fabric
interconnect/fex and
its non-peer adaptor's
interface.
Fault: Adaptor
External Eth-
ernet Interface
Misconnect
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
whether the adaptor link is connected to a port
belonging to its peer fabric interconnect/fabric
extender. Step 3: If connectivity seems correct,
reacknowledge the server. Step 4: Execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltAdaptorEx-
tEthIfMissing
The network facing
adaptor interface's link
is missing. The Cisco
UCS Manager raises
this fault when any of
the following scenario
occur: UCSM detects
a missing connectivity
between previously
configured switch port/
fex port and its previous
peer adaptor external
interface.
Fault: Adaptor
External Eth-
ernet Interface
Missing
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
whether there is any adaptor link misconnected to
non-peer fabric interconnect/fabric extender. Step
3: If connectivity seems correct, reacknowledge
the server. Step 4: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
22 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltAdaptorEx-
tIfLink-down
The network facing
adaptor interface's link
is down. The Cisco
UCS Manager raises
this fault when any of
the following scenarios
occur: The UCSM can
not establish and/
or validate adaptor's
connectivity to any
one of the fabric
interconnects. Endpoint
reports the link down
(or vNIC down) event
on the adaptor link
Endpoint reports the
errored link state (or
errored VNIC state)
event on the adaptor
link
Fault: Adap-
tor External
Interface Link
Down
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
whether the adaptor is connected and configured
properly and it is running the recommended
firmware version. Step 3: If the server is stuck
at discovery, decommission the server and
reacknowledge the server slot. Step 4: Execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltAdaptor-
HostEthIfMisCon-
nect
Network facing
host interface link is
misconnected. The
Cisco UCS Manager
raises this fault when
any of the following
scenario occur:
UCSM detects a new
connectivity between
previously configured
switch port and
reported host ethernet
interface. UCSM detects
a misconnected link
between host interface
and its non-peer fabric
interconnect.
Fault: Adaptor
Host Ethernet
Interface Mis-
connect
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
whether the adaptor link is connected to a port
belonging to its peer fabric interconnect. Step 3:
If connectivity seems correct, reacknowledge the
server. Step 4: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltAdaptor-
HostEthIfMissing
Network facing host
interface link is missing.
Cisco UCS Manager
raises this fault when
any of the following
scenario occur: UCSM
detects a missing
connectivity between
previously configured
switch port and its
previous peer host
interface
Fault: Adaptor
Host Ether-
net Interface
Missing
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
whether there is any adaptor link misconnected to
non-peer fabric interconnect. Step 3: If connectivity
seems correct, reacknowledge the server. Step
4: Execute the show tech-support command and
contact Cisco Technical Support. Reference: <a
href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
23 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltAdaptor-
HostIfLink-down
This fault typically
occurs as a result of
one of the following
issues: The fabric
interconnect is in the
End-Host mode, and all
uplink ports failed. The
server port to which the
adapter is pinned failed.
A transient error that
caused the link to fail.
Fault: Adaptor
Host Interface
Link Down
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: If an
associated port is disabled, enable the port. Step 3:
Reacknowledge the server with the adapter that has
the failed link. Step 4: If the above actions did not
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltAdapto-
rUnitAdaptor-
Reachability
The Cisco UCS
Manager cannot access
the adapter. This fault
typically occurs as a
result of one of the
following issues: The
server does not have
sufficient power. The I/O
module is not functional.
The adapter firmware
has failed. The adapter
is not functional.
Fault: Adaptor
Unit Adaptor
Reachability
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the POST results for the server. In the Cisco UCS
Manager GUI, you can access the POST results
on the General tab for the server. In the Cisco UCS
Manager CLI, access the POST results through the
show post command under the scope for the server.
Step 3: In the Cisco UCS Manager, check the power
state of the server. Step 4: Verify that the physical
server has the same power state. Step 5: If the
server is off, turn the server on. Step 6: If the server
is on, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltAdapto-
rUnitMissing
The IO adaptor unit
is missing The Cisco
UCS Manager raises
this fault when any of
the following scenarios
occur: Endpoint reports
there is no mezzanine
card plugged into an
adaptor slot Endpoint
can not detect/
communicate to the
mezzanine card plugged
into an adaptor slot
Fault: Adaptor
Unit Missing
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Make sure
the mezzanine card is plugged into an adaptor slot
in the server. Step 3: Check whether the adaptor is
connected and configured properly and it is running
the recommended firmware version. Step 4: Execute
the show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltAdaptorUni-
tUnidentifiable-fru
This fault typically
occurs because the
Cisco UCS Manager
has detected an
unsupported adapter.
For example, the model,
vendor, or revision is not
recognized.
Fault: Adaptor
Unit Unidentifi-
able FRU
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify that
a supported adapter is installed. Step 3: Verify that
the capability catalog in the Cisco UCS Manager
is up-to-date. If necessary, update the catalog.
Step 4: If the above actions did not resolve the
issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
24 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquip-
mentChassisIden-
tity
This fault typically
occurs when an I/O
module has corrupted
or has malformed FRU
Information.
Fault: Equip-
ment Chassis
Identity
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Execute
the show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEquip-
mentChassisIdenti-
ty-unestablishable
This fault typically
occurs because the
Cisco UCS Manager
has detected an
unsupported chassis.
For example, the model,
vendor, or revision is not
recognized.
Fault: Equip-
ment Chassis
Identity Unes-
tablishable
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify that
the capability catalog in the Cisco UCS Manager
is up-to-date. If necessary, update the catalog.
Step 3: If the above actions did not resolve the
issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltEquip-
mentChassisInop-
erable
This fault typically
occurs for one of the
following reasons: The
fabric interconnect
cannot communicate
with a chassis. For a
cluster configuration,
this fault means
that neither fabric
interconnect can
communicate with the
chassis. The chassis
has an invalid FRU.
Fault: Equip-
ment Chassis
Inoperable
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: In Cisco
UCS Manager, acknowledge the chassis that raised
the fault. Step 3: Physically unplug and re-plug the
power cord to the chassis. Step 4: Verify that the
I/O modules are functional. Step 5: If the above
actions did not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEquip-
mentChassisPow-
erProblem
This fault typically
occurs when the
chassis fails to meet
the minimal power
requirements defined
in the power policy
or when one or more
power supplies have
failed.
Fault: Equip-
ment Chassis
Power Prob-
lem
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: In Cisco
UCS Manager, verify that all PSUs for the chassis
are functional. Step 3: Verify that all PSUs are
seated properly within the chassis and are powered
on. Step 4: Physically unplug and re-plug the power
cord to the chassis. Step 5: If all PSUs are operating
at maximum capacity, either add more PSUs to the
chassis or redefine the power policy in the Cisco
UCS Manager. Step 6: If the above actions did not
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
25 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquip-
mentChassisSee-
prom-inoperable
None set. Fault: Equip-
ment Chassis
SEEPROM
Inoperable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentChassisTher-
malThresholdCrit-
ical
None set. Fault: Equip-
ment Chas-
sis Thermal
Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentChassisTher-
malThresholdNon-
Critical
None set. Fault: Equip-
ment Chas-
sis Thermal
Threshold Non
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentChassisTher-
malThresholdNon-
Recoverable
None set. Fault: Equip-
ment Chas-
sis Thermal
Threshold Non
Recoverable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentChassisUnac-
knowledged
This fault typically
occurs when or more
of the I/O module links
from the chassis are
unacknowledged.
Fault: Equip-
ment Chassis
Unacknowl-
edged
Step 1: If the fault occurs in the Cisco UCS
Manager GUI, capture one or more screenshots
of the fault message and other related areas. Step
2: Check the state of the I/O module links. Step 3:
Reacknowledge the chassis. Step 4: If the above
actions did not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
26 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquip-
mentChassisUn-
supportedConnec-
tivity
This fault typically
occurs when the current
connectivity for a
chassis does not match
the configuration in
the chassis discovery
policy.
Fault: Equip-
ment Chassis
Unsupported
Connectivity
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify that
the correct number of links are configured in the
chassis discovery policy. Step 3: Check the state
of the I/O module links. Step 4: Reacknowledge the
chassis. Step 5: If the above actions did not resolve
the issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltFabricCom-
puteSlotEpMis-
placedInChassis-
Slot
This fault typically
occurs when the Cisco
UCS Manager detects a
server in a chassis slot
that does not match
what was previously
equipped in the slot.
Fault: Fabric
Compute Slot
Ep Misplaced
In Chassis Slot
Step 1: If the previous server was intentionally
removed and a new one inserted, reacknowledge
the server. Step 2: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltFabricCom-
puteSlotEpServ-
erIdentification-
Problem
This fault typically
occurs when the
Cisco UCS Manager
encountered a problem
identifying the server in
a chassis slot.
Fault: Fabric
Compute Slot
Ep Server
Identification
Problem
Step 1: Remove and reinsert the server. Step 2:
Reacknowledge the server. Step 3: Execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltMgmtEnti-
tyChassis-1-SEE-
PROM-error
None set. Fault: Man-
agement Entity
Chassis-1-
SEEPROM-Er-
ror
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMgmtEnti-
tyChassis-2-SEE-
PROM-error
None set. Fault: Man-
agement Entity
Chassis-2-
SEEPROM-Er-
ror
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
27 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltMgmtEnti-
tyChassis-3-SEE-
PROM-error
None set. Fault: Man-
agement Entity
Chassis-3-
SEEPROM-Er-
ror
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEtherServ-
erIntFIoHardware-
failure
None set. Fault: Ether
Server Int FIo
Hardware
Failure
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltFab-
ricEthEstcPcEp-
Down
This fault typically
occurs when a member-
port in a Ethernet port-
channel is down.
Fault: Fabric
Ethernet Estc
Pc Ep Down
Step 1: Check the link connectivity on the upstream
Ethernet switch. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltFabricEth-
LanPcEpDown
This fault typically
occurs when a member-
port in a Ethernet port-
channel is down.
Fault: Fabric
Ethernet Lan
Pc Ep Down
Step 1: Check the link connectivity on the upstream
Ethernet switch. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltVnicEther-
Config-failed
This fault typically
occurs when the Cisco
UCS Manager could not
place the vNIC on the
vCon.
Fault: Vnic
Ether Config
Failed
Step 1: Verify that the server was successfully
discovered. Step 2: Verify that the correct type of
adapters are installed on the server. Step 3: Confirm
that the vCon assignment is correct. Step 4: If the
above steps do not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEquipment-
FexIdentity
This fault typically
occurs when an fex
has corrupted or
has malformed FRU
Information.
Fault: Equip-
ment Fex
Identity
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify that
the capability catalog in the Cisco UCS Manager
is up-to-date. If necessary, update the catalog.
Step 3: Execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
28 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquipment-
FexIdentity-unes-
tablishable
This fault typically
occurs because the
Cisco UCS Manager
has detected an
unsupported chassis.
For example, the model,
vendor, or revision is not
recognized.
Fault: Equip-
ment Fex
Identity Unes-
tablishable
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify that
the capability catalog in the Cisco UCS Manager
is up-to-date. If necessary, update the catalog.
Step 3: If the above actions did not resolve the
issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltEquipment-
FexPost-failure
This fault typically
occurs when the fex
encounters errors during
the Power On Self Test
(POST). The impact
of this fault varies
depending on what
errors were encountered
during POST.
Fault: Equip-
ment Fex Post
Failure
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the POST results for the fex. In the Cisco UCS
Manager GUI, you can access the POST results
from the General tab for the fex. In the Cisco UCS
Manager CLI, you can access the POST results
through the show post command under the scope
for the fex. Step 3: Reboot the fex. Step 4: If the
above actions did not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEther-
SwitchIntFIoSat-
ellite-wiring-num-
bers-unexpected
Chassis discovery
policy conflict with
present IOM uplinks.
Cisco UCS Manager
raises this fault when
any of the following
scenario occur: UCSM
detects number of
present IOM uplinks are
less than that defined
in Chassis discovery
policy link-action
Fault: Ether
Switch Int FIo
Satellite Wiring
Numbers Un-
expected
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Make
sure that number of present IOM uplinks are at
least same as that defined in chassis discovery
policy link-action. Configure corresponding sever
ports. Step 3: Re-acknowledge the chassis to
acknowledge the mismatched number of present
links. Step 4: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEther-
SwitchIntFIoSatel-
lite-wiring-problem
There is a satellite wiring
problem on network
facing interface of
IO-moduleThe Cisco
UCS Manager raises
this fault when any of
the following scenario
occur: The UCSM
detects that at least
one IOM uplink is
misconnected to one of
the (fabric interconnect)
switch port
Fault: Ether
Switch Int FIo
Satellite Wiring
Problem
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify
the fabric interconnect-chassis topology. Make
sure each IO Module is connected to only one
fabric interconnect. Step 3: Ensure that the links
are plugged in properly and re-acknowledge the
chassis. Step 4: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
29 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltExtmgmtIf-
Mgmtifdown
External management
interface on fabric
interconnect is
operationally down. The
Cisco UCS Manager
raises this fault when
any of the following
scenario occur:
Endpoint(switch/fabric
interconnect) reports
that operational state of
external management
interface is down.
Fault: Ext-
mgmt Interface
Management
Interface Down
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check the
state transitions of external management interface
on fabric interconnect. Check the link connectivity.
Step 3: Execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltMgmtEntity-
Degraded
None set. Fault: Man-
agement Entity
Degraded
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMgmtEntity-
Down
None set. Fault: Man-
agement Entity
Down
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMgmtEntity-
Election-failure
None set. Fault: Man-
agement Entity
Election Failure
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
30 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltMgmtEntity-
Ha-not-ready
None set. Fault: Manage-
ment Entity HA
not Ready
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMgmtEntity-
Management-ser-
vices-failure
None set. Fault: Man-
agement Entity
Management
Services
Failure
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMgmtEntity-
Management-ser-
vices-unresponsive
None set. Fault: Man-
agement Entity
Management
Services Unre-
sponsive
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMgmtEnti-
tyVersion-incom-
patible
None set. Fault: Man-
agement Entity
Version Incom-
patible
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
31 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltNetworkEle-
mentInoperable
The IO fabric
interconnect is
inoperable. The Cisco
UCS Manager raises
this fault when any of
the following scenarios
occur: The switch
cluster controller reports
that the membership
state of the fabric
interconnect is down.
Fault: Network
Element Inop-
erable
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Make sure
that both the fabric interconnects in the HA cluster
are running the same switch software versions.
Step 3: Verify that the fabric interconnect is running
the switch software version compatible to the UCS
Manager software version. Step 4: Execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltStor-
ageItemCapacity-
Exceeded
None set. Fault: Storage
Item Capacity
Exceeded
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltStor-
ageItemCapacity-
Warning
None set. Fault: Storage
Item Capacity
Warning
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipment-
FanDegraded
None set. Fault: Equip-
ment Fan
Degraded
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipment-
FanInoperable
None set. Fault: Equip-
ment Fan
Inoperable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
32 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquipment-
FanMissing
None set. Fault: Equip-
ment Fan
Missing
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipment-
FanModuleDe-
graded
None set. Fault: Equip-
ment Fan
Module De-
graded
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipment-
FanModuleIdentity
This fault typically
occurs when fan
module has corrupted
or has malformed FRU
Information.
Fault: Equip-
ment Fan
Module Iden-
tity
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Execute
the show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEquipment-
FanModuleInoper-
able
None set. Fault: Equip-
ment Fan
Module Inop-
erable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipment-
FanModuleMissing
None set. Fault: Equip-
ment Fan
Module Miss-
ing
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
33 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquipment-
FanModuleTher-
malThresholdCrit-
ical
None set. Fault: Equip-
ment Fan
Module Ther-
mal Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipment-
FanModuleTher-
malThresholdNon-
Critical
None set. Fault: Equip-
ment Fan
Module Ther-
mal Threshold
Non Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipment-
FanModuleTher-
malThresholdNon-
Recoverable
None set. Fault: Equip-
ment Fan
Module Ther-
mal Threshold
Non Recover-
able
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipment-
FanPerfThreshold-
Critical
None set. Fault: Equip-
ment Fan Perf
Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipment-
FanPerfThreshold-
LowerNonRecov-
erable
None set. Fault: Equip-
ment Fan Perf
Threshold
Lower Non
Recoverable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
34 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquipment-
FanPerfThreshold-
NonCritical
None set. Fault: Equip-
ment Fan Perf
Threshold Non
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipment-
FanPerfThreshold-
NonRecoverable
None set. Fault: Equip-
ment Fan Perf
Threshold Non
Recoverable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltVnicFcCon-
fig-failed
This fault typically
occurs when the Cisco
UCS Manager could not
place the vHBA on the
vCon.
Fault: Vnic Fc
Config Failed
Step 1: Verify that the server was successfully
discovered. Step 2: Verify that the correct type of
adapters are installed on the server. Step 3: Confirm
that the vCon assignment is correct. Step 4: If the
above steps do not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEquipmen-
tIOCardAutoUp-
gradingFirmware
This fault typically
occurs when an
I/O module is auto
upgrading.
Fault: Equip-
ment IOCard
Auto Upgrad-
ing Firmware
Step 1: If IOM version and switch version are not
the same, then wait for some time for auto-upgrade
to complete. Step 2: Auto-upgrade happens when
IOM version is no longer compatible with Switch
version. Step 3: Fault will be cleared automatically
when IOM upgrade is completed. Step 4: If you see
the fault even after IOM Overall Status changes to
operable, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltEquipmen-
tIOCardFirmware-
Upgrade
This fault typically
occurs when an IOM
upgrade fails.
Fault: Equip-
ment IOCard
Firmware
Upgrade
Step 1: Check FSM status under IOM and check
if the FSM upgrade was completed successfully
or failed. Step 2: If FSM failed, then look for the
error message in the FSM. Step 3: If the error
message is self-explanatory, eg: No connection
to end point or link down etc, check the physical
connectivity. Step 4: If the fault persists, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
35 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltFirmware-
BootUnitCantBoot
This fault typically
occurs when the startup
image is corrupted/
invalid and end point
cannot boot from
startup image.
Fault: Firm-
ware Boot Unit
Cant Boot
Step 1: Go to FSM tab for the end point on which
the fault is raised and check for error description.
Step 2: If FSM failed, then look for the error
message in the FSM. Step 3: Error message usually
tells why end point was not able to boot the startup
image. Eg: Something like Bad-Image or checksum
failed etc. Step 4: If the fault persists, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltFirmware-
PackItemIm-
ageMissing
This fault typically
occurs when the
image the pack item
is referring to is not
present.
Fault: Firm-
ware Pack
Item Image
Missing
Step 1: Go to Firmware Management-Images tab
in GUI and check if the image which is reported
as missing is available or not. Step 2: If Image is
present, check for model and vendor of the image
by selecting the image. Step 3: If the image for
specified model and vendor is not present, then
download that image or bundle from cisco. Step 4: If
the image is present and the fault persists, execute
the show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltFirmware-
UpdatableIma-
geUnusable
This fault typically
occurs when the
backup image is
unusable.
Fault: Firm-
ware Updat-
able Image
Unusable
Step 1: Check out the reason specified for the
backup image unusable. Step 2: If it is bad-image/
corrupted-image, try downloading the image again
from Cisco site.. Step 3: If the image is present and
the fault persists, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipmen-
tIOCardIdentity
This fault typically
occurs when an I/O
module has corrupted
or has malformed FRU
Information.
Fault: Equip-
ment IOCard
Identity
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Execute
the show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
36 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquipmen-
tIOCardInacces-
sible
This fault typically
occurs because an
I/O module has lost
connection to the fabric
interconnects. In a
cluster configuration,
the chassis fails over to
the other I/O module.
For a standalone
configuration, the
chassis associated with
the I/O module loses
network connectivity.
This is a Critical fault
because it can result
in the loss of network
connectivity and disrupt
data traffic through the
I/O module.
Fault: Equip-
ment IOCard
Inaccessible
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Wait a few
minutes to see if the fault clears. This is typically
a temporary issue, and can occur after a firmware
upgrade. Step 3: If the above actions did not resolve
the issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltEquipmen-
tIOCardPeerDis-
connected
This fault typically
occurs when an I/O
module is unable to
communicate with its
peer I/O module.
Fault: Equip-
ment IOCard
Peer Discon-
nected
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Wait a few
minutes to see if the fault clears. This is typically
a temporary issue, and can occur after a firmware
upgrade. Step 3: If the fault does not clear after a
few minutes, remove and reinsert the I/O module.
Step 4: If the above actions did not resolve the
issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltEquipmen-
tIOCardPost-failure
This fault typically
occurs when the I/O
module encounters
errors during the Power
On Self Test (POST).
The impact of this
fault varies depending
on what errors were
encountered during
POST.
Fault: Equip-
ment IOCard
Post Failure
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the POST results for the I/O module. In Cisco UCS
Manager GUI, you can access the POST results
from the General tab for the I/O module. In Cisco
UCS Manager CLI, you can access the POST
results through the show post command under the
scope for the I/O module. Step 3: Reboot the I/O
module. Step 4: If the above actions did not resolve
the issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
37 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquipmen-
tIOCardRemoved
This fault typically
occurs because an I/O
module is removed
from the chassis. In a
cluster configuration,
the chassis fails over to
the other I/O module.
For a standalone
configuration, the
chassis associated with
the I/O module loses
network connectivity.
This is a Critical fault
because it can result
in the loss of network
connectivity and disrupt
data traffic through the
I/O module.
Fault: Equip-
ment IOCard
Removed
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Re-insert
the I/O module and configure the fabric-interconnect
ports connected to it as server ports and wait a
few minutes to see if the fault clears. Step 3: If the
above actions did not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEquipmen-
tIOCardThermal-
Problem
None set. Fault: Equip-
ment IOCard
Thermal Prob-
lem
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentIOCardTher-
malThresholdCrit-
ical
None set. Fault: Equip-
ment IOCard
Thermal
Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentIOCardTher-
malThresholdNon-
Critical
None set. Fault: Equip-
ment IOCard
Thermal
Threshold Non
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
38 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquip-
mentIOCardTher-
malThresholdNon-
Recoverable
None set. Fault: Equip-
ment IOCard
Thermal
Threshold Non
Recoverable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquipmen-
tIOCardUnacknowl-
edged
This fault typically
occurs when an
I/O module is
unacknowledged.
Fault: Equip-
ment IOCard
Unacknowl-
edged
Step 1: If the fault occurs in the Cisco UCS
Manager GUI, capture one or more screenshots
of the fault message and other related areas. Step
2: Check the state of the I/O module links. Step 3:
Reacknowledge the chassis. Step 4: If the above
actions did not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEquipmen-
tIOCardUnsupport-
edConnectivity
This fault typically
occurs when the current
connectivity for an I/O
module does not match
the configuration in
the chassis discovery
policy.
Fault: Equip-
ment IOCard
Unsupported
Connectivity
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify that
the correct number of links are configured in the
chassis discovery policy. Step 3: Check the state
of the I/O module links. Step 4: Reacknowledge the
chassis. Step 5: If the above actions did not resolve
the issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltLicenseFile-
BadLicenseFile
Installation of a license
file on this fabric
interconnect has failed.
This fault typically
occurs if license file is
badly formatted or does
not have a matching
server host ID with
fabric interconnect.
Fault: License
File Bad Li-
cense File
Step 1: In the Cisco UCS Manager CLI, check the
server host IDs for both fabric interconnects. You
can access the host ID Information by issuing show
server-host-id detail command under the license
scope. Step 2: Match the host-IDs with the contents
in license file procured, if it matches, execute the
show tech-support command and contact Cisco
Technical Support. Step 3: If it does not match,
contact Cisco Technical Support for the correct
license file. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltLicenseFile-
FileNotDeleted
Deletion of a license
file on this fabric
interconnect has failed.
This fault typically
occurs if license
framework is not able to
delete a file.
Fault: License
File File Not
Deleted
Step 1: Execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
39 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltLicenseIn-
stanceGracePeri-
odWarning1
The fabric interconnect
is running at least one
port in the grace-period.
This fault typically
occurs if one or more
ports on the fixed
module are enabled
after consuming all
default licenses.
Fault: License
Instance Grace
Period Warn-
ing1
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, check the number of ports enabled on Fixed
module. Step 2: Check the number of licenses
installed and consumed on each fabric interconnect.
In the Cisco UCS Manager GUI, you can access
the licensing Information from the Admin tab for the
fabric interconnect. In the Cisco UCS Manager CLI,
you can access the licensing information by issuing
show usage detail command under the license
scope. Step 3: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltLicenseIn-
stanceGracePeri-
odWarning2
The fabric interconnect
is running at least one
port in grace-period for
more than 10 days. This
fault typically occurs
if one or more ports
on the fixed module
are enabled after
consuming all default
licenses and system is
in this state for more
than 10 days.
Fault: License
Instance Grace
Period Warn-
ing2
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, check the number of ports enabled on Fixed
module. Step 2: Check the number of licenses
installed and consumed on each fabric interconnect.
In the Cisco UCS Manager GUI, you can access
the licensing Information from the Admin tab for the
fabric interconnect. In the Cisco UCS Manager CLI,
you can access the licensing information by issuing
show usage detail command under the license
scope. Step 3: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltLicenseIn-
stanceGracePeri-
odWarning3
The fabric interconnect
is running at least one
port in grace-period for
more than 30 days. This
fault typically occurs
if one or more ports
on the fixed module
are enabled after
consuming all default
licenses and system is
in this state for more
than 30 days.
Fault: License
Instance Grace
Period Warn-
ing3
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, check the number of ports enabled on Fixed
module. Step 2: Check the number of licenses
installed and consumed on each fabric interconnect.
In the Cisco UCS Manager GUI, you can access
the licensing Information from the Admin tab for the
fabric interconnect. In the Cisco UCS Manager CLI,
you can access the licensing information by issuing
show usage detail command under the license
scope. Step 3: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltLicenseIn-
stanceGracePeri-
odWarning4
The fabric interconnect
is running at least one
port in grace-period for
more than 60 days. This
fault typically occurs
if one or more ports
on the fixed module
are enabled after
consuming all default
licenses and system is
in this state for more
than 60 days.
Fault: License
Instance Grace
Period Warn-
ing4
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, check the number of ports enabled on Fixed
module. Step 2: Check the number of licenses
installed and consumed on each fabric interconnect.
In the Cisco UCS Manager GUI, you can access
the licensing Information from the Admin tab for the
fabric interconnect. In the Cisco UCS Manager CLI,
you can access the licensing information by issuing
show usage detail command under the license
scope. Step 3: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
40 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltLicenseIn-
stanceGracePeri-
odWarning5
The fabric interconnect
is running at least one
port in grace-period for
more than 90 days. This
fault typically occurs
if one or more ports
on the fixed module
are enabled after
consuming all default
licenses and system is
in this state for more
than 90 days.
Fault: License
Instance Grace
Period Warn-
ing5
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, check the number of ports enabled on Fixed
module. Step 2: Check the number of licenses
installed and consumed on each fabric interconnect.
In the Cisco UCS Manager GUI, you can access
the licensing Information from the Admin tab for the
fabric interconnect. In the Cisco UCS Manager CLI,
you can access the licensing information by issuing
show usage detail command under the license
scope. Step 3: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltLicenseIn-
stanceGracePeri-
odWarning6
The fabric interconnect
is running at least one
port in grace-period for
more than 119 days.
This fault typically
occurs if one or more
ports on the fixed
module are enabled
after consuming all
default licenses and
system is in this state
for more than 119 days.
Fault: License
Instance Grace
Period Warn-
ing6
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, check the number of ports enabled on Fixed
module. Step 2: Check the number of licenses
installed and consumed on each fabric interconnect.
In the Cisco UCS Manager GUI, you can access
the licensing Information from the Admin tab for the
fabric interconnect. In the Cisco UCS Manager CLI,
you can access the licensing information by issuing
show usage detail command under the license
scope. Step 3: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltLicenseIn-
stanceGracePeri-
odWarning7
The fabric interconnect
is running at least one
port in grace-period for
more than 120 days.
This fault typically
occurs if one or more
ports on the fixed
module are enabled
after consuming all
default licenses and
system is in this state
for more than 120 days.
This puts the system
licensing state as
expired.
Fault: License
Instance Grace
Period Warn-
ing7
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, check the number of ports enabled on Fixed
module. Step 2: Check the number of licenses
installed and consumed on each fabric interconnect.
In the Cisco UCS Manager GUI, you can access
the licensing Information from the Admin tab for the
fabric interconnect. In the Cisco UCS Manager CLI,
you can access the licensing information by issuing
show usage detail command under the license
scope. Step 3: Execute the show tech-support
command and contact Cisco Technical Support
immediately to procure more licenses. Step 4:
Disable any additional ports to bring the number of
enabled ports down to the number of total licenses.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEther-
SwitchIntFIoSatel-
lite-connection-ab-
sent
None set. Fault: Ether
Switch Int FIo
Satellite Con-
nection Absent
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
41 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltMemoryAr-
rayVoltageThresh-
oldCritical
None set. Fault: Memory
Array Voltage
Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMemoryAr-
rayVoltageThresh-
oldNonCritical
None set. Fault: Memory
Array Voltage
Threshold Non
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMemoryAr-
rayVoltageThresh-
oldNonRecoverable
None set. Fault: Memory
Array Voltage
Threshold Non
Recoverable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMemory-
BufferUnitTher-
malThresholdCrit-
ical
None set. Fault: Mem-
ory Buffer
Unit Thermal
Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMemory-
BufferUnitTher-
malThresholdNon-
Critical
None set. Fault: Mem-
ory Buffer
Unit Thermal
Threshold Non
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
42 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltMemory-
BufferUnitTher-
malThresholdNon-
Recoverable
None set. Fault: Mem-
ory Buffer
Unit Thermal
Threshold Non
Recoverable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMemoryU-
nitDegraded
The DIMM is in a
degraded operability
state. The Cisco UCS
Manager raises this
fault when any of the
following scenarios
occur: The UCSM
marks a memory unit
(DIMM) as degraded
operability when an
excessive number of
correctable ECC errors
are reported by BIOS.
Fault: Memory
Unit Degraded
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Monitor
the error statistics on the degraded DIMM through
the GUI tab. If the high number of errors persists,
there is a high possibility of the DIMM becoming
inoperable. Step 3: The fault indicates that the
DIMM is operating in a degraded state. If the DIMM
becomes inoperable, replace the DIMM. Step 4:
Execute the show tech-support command and
contact Cisco Technical Support. Reference: <a
href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltMemoryU-
nitIdentity-unestab-
lishable
This fault typically
occurs because the
Cisco UCS Manager has
detected unsupported
DIMM in the server. For
example, the model,
vendor, or revision is not
recognized.
Fault: Memory
Unit Identity
Unestablish-
able
Step 1: If the fault occurs in the Cisco UCS
Manager GUI, capture one or more screenshots of
the fault message and other related areas. Step 2:
Verify that the capability catalog in the Cisco UCS
Manager is up-to-date. If necessary, update the
catalog. Step 3: If the above actions did not resolve
the issue, you may have unsupported DIMMs or
DIMM configuration in the server. Execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltMemoryUni-
tInoperable
This fault typically
occurs because an
above threshold
number of correctable
or uncorrectable errors
occurred on a DIMM.
The DIMM may be
inoperable.
Fault: Memory
Unit Inoperable
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: If the SEL
is enabled, look at the SEL statistics on the DIMM
to determine which threshold was crossed. Step
3: If necessary, replace the DIMM. Step 4: If the
above actions do not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
43 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltMemoryU-
nitThermalThresh-
oldCritical
None set. Fault: Memory
Unit Thermal
Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMemoryU-
nitThermalThresh-
oldNonCritical
None set. Fault: Memory
Unit Thermal
Threshold Non
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltMemoryU-
nitThermalThresh-
oldNonRecoverable
None set. Fault: Memory
Unit Thermal
Threshold Non
Recoverable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltFabricLan-
PinGroupEmpty
This fault typically
occurs when a LAN Pin
Group does not contain
any targets.
Fault: Fabric
Lan Pin Group
Empty
Step 1: Add a target to the LAN Pin Group.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltFabricSan-
PinGroupEmpty
This fault typically
occurs when a SAN Pin
Group does not contain
any targets.
Fault: Fabric
San Pin Group
Empty
Step 1: Add a target to the SAN Pin Group.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltCompute-
PoolEmpty
This fault typically
occurs when the
selected server pool
does not contain any
servers.
Fault: Com-
pute Pool
Empty
Step 1: Verify the qualifier settings in the server
pool policy qualifications. If the policy was modified
after the server was discovered, reacknowledge the
server. Step 2: Manually associate the service profile
with a server. Step 3: If the server pool is not used,
ignore the fault. Step 4: If the above actions did not
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
44 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltFcpoolInitia-
torsEmpty
This fault typically
occurs when a WWN
pool does not contain
any WWNs.
Fault: Fcpool
Initiators
Empty
Step 1: If the pool is in use, add a block of WWNs to
the pool. Step 2: If the pool is not in use, ignore the
fault. Reference: <a href="http://www.cisco.com/c/
en/us/td/docs/unified_computing/ucs/ts/faults/
reference/ErrMess/UCS_SEMs.html" target="_
blank">Cisco UCS Faults</a>
alert_fltIppool-
PoolEmpty
This fault typically
occurs when an IP
address pool does
not contain any IP
addresses.
Fault: Ippool
Pool Empty
Step 1: If the pool is in use, add a block of IP
addresses to the pool. Step 2: If the pool is not in
use, ignore the fault. Reference: <a href="http://
www.cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltMacpool-
PoolEmpty
This fault typically
occurs when a MAC
address pool does
not contain any MAC
addresses.
Fault: Macpool
Pool Empty
Step 1: If the pool is in use, add a block of MAC
addresses to the pool. Step 2: If the pool is not in
use, ignore the fault. Reference: <a href="http://
www.cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltUuidpool-
PoolEmpty
This fault typically
occurs when a UUID
suffix pool does not
contain any UUID
suffixes.
Fault: Uuidpool
Pool Empty
Step 1: If the pool is in use, add a block of UUID
suffixes to the pool. Step 2: If the pool is not in use,
ignore the fault. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltPortPIo-
Failed
This fault is raised on
the fabric interconnect
port, the server facing
ports on the IOM or
the FEX module when
the system detects an
indeterminate fault.
Fault: Port PIo
Failed
Execute the show tech-support command for
UCSM and the chassis or FEX module on which
fault is reported and contact Cisco Technical
Support. Reference: <a href="http://www.cisco.
com/c/en/us/td/docs/unified_computing/ucs/
ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltPortPIo-
Hardware-failure
This fault is raised on
the fabric interconnect
port, ports on the IOM
or the FEX module when
the system detects a
hardware failure.
Fault: Port
PIo Hardware
Failure
Execute the show tech-support detail command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltPortPIoIn-
valid-sfp
This fault is raised
against a Fabric
Interconnect port,
network facing IOM
port or a FEX module
port if an unsupported
transceiver type is
inserted in it. The port
cannot be used when
it has an unsupported
transceiver.
Fault: Port PIo
Invalid SFP
Replace with a supported SFP type. Refer to the
CCO documentation for a list of supported SFPs.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltPortPI-
oLink-down
None set. Fault: Port PIo
Link Down
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
45 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltPortPIoSf-
p-not-present
When a fabric
interconnect port is
not in an unconfigured
state, an SFP is required
for its operation. This
fault is raised to indicate
that the SFP is missing.
Fault: Port
PIo SFP not
Present
Insert an appropriate SFP. The list of supported
SFPs can be found in Cisco's external website.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltFabric-
FcSanPcEpIncom-
patibleSpeed
This fault typically
occurs when the
maximum supported
FC speed of the port in
the FC port-channel is
incompatible with the
FC port-channel admin
speed.
Fault: Fabric
Fc San Pc Ep
Incompatible
Speed
Step 1: Change the admin speed of the port-
channel. or. Step 2: Replace the GEM with a one
which suits the admin-speed of the port-channel.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltFabric-
FcSanPcIncompati-
bleSpeed
This fault typically
occurs when the
maximum supported
FC speed of the port in
the FC port-channel is
incompatible with the
FC port-channel admin
speed.
Fault: Fabric
Fc San Pc
Incompatible
Speed
Step 1: Change the admin speed of the port-
channel. or. Step 2: Replace the GEM with a one
which suits the admin-speed of the port-channel.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentPsuIdentity
This fault typically
occurs when a
power supply unit
has corrupted or
has malformed FRU
Information.
Fault: Equip-
ment PSU
Identity
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Execute
the show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEquip-
mentPsuInoperable
This fault typically
occurs when the Cisco
UCS Manager detects
a problem with a power
supply unit in a chassis,
fabric interconnect or
a fex. For example, the
PSU is not functional.
Fault: Equip-
ment PSU
Inoperable
Step 1: Verify that the power cord is properly
connected to the PSU and the power source. Step
2: Verify that the power source is 220 volts. Step
3: Verify that the PSU is properly installed in the
chassis or fabric interconnect. Step 4: Remove
the PSU and reinstall it. Step 5: Replace the PSU.
Step 6: If the above actions did not resolve the
issue, note down the type of PSU, execute the
show tech-support command, and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEquip-
mentPsuMissing
This fault typically
occurs when the Cisco
UCS Manager detects
a problem with a power
supply unit in a chassis,
fabric interconnect or
a fex. For example, the
PSU is missing.
Fault: Equip-
ment PSU
Missing
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: If the
power supply unit is physically present in the slot,
remove and then reinsert it. Step 3: If the power
supply unit is not physically present in the slot,
reinsert it. Step 4: If the above actions did not
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
46 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquip-
mentPsuOffline
This fault typically
occurs when Cisco
UCS Manager detects
that a power supply
unit in a chassis, fabric
interconnect or a fex is
offline.
Fault: Equip-
ment PSU
Offline
Step 1: Verify that the power cord is properly
connected to the PSU and the power source. Step
2: Verify that the power source is 220 volts. Step
3: Verify that the PSU is properly installed in the
chassis or fabric interconnect. Step 4: Remove
the PSU and reinstall it. Step 5: Replace the PSU.
Step 6: If the above actions did not resolve the
issue, note down the type of PSU, execute the
show tech-support command, and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEquip-
mentPsuPer-
fThresholdCritical
None set. Fault: Equip-
ment PSU
Perf Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentPsuPer-
fThresholdNonCrit-
ical
None set. Fault: Equip-
ment PSU Perf
Threshold Non
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentPsuPer-
fThresholdNonRe-
coverable
None set. Fault: Equip-
ment PSU Perf
Threshold Non
Recoverable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
47 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquip-
mentPsuPower-
SupplyProblem
This fault typically
occurs when the Cisco
UCS Manager detects
a problem with a power
supply unit in a chassis,
fabric interconnect or
a fex. For example, the
PSU is not functional.
Fault: Equip-
ment PSU
Power Supply
Problem
Step 1: Verify that the power cord is properly
connected to the PSU and the power source. Step
2: Verify that the power source is 220 volts. Step
3: Verify that the PSU is properly installed in the
chassis or fabric interconnect. Step 4: Remove
the PSU and reinstall it. Step 5: Replace the PSU.
Step 6: If the above actions did not resolve the
issue, note down the type of PSU, execute the
show tech-support command, and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltEquip-
mentPsuTher-
malThresholdCrit-
ical
None set. Fault: Equip-
ment PSU
Thermal
Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentPsuTher-
malThresholdNon-
Critical
None set. Fault: Equip-
ment PSU
Thermal
Threshold Non
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentPsuTher-
malThresholdNon-
Recoverable
None set. Fault: Equip-
ment PSU
Thermal
Threshold Non
Recoverable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentPsuVoltageTh-
resholdCritical
None set. Fault: Equip-
ment PSU
Voltage
Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
48 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltEquip-
mentPsuVoltageTh-
resholdNonCritical
None set. Fault: Equip-
ment PSU
Voltage
Threshold Non
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltEquip-
mentPsuVoltageTh-
resholdNonRecov-
erable
None set. Fault: Equip-
ment PSU
Voltage
Threshold Non
Recoverable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltFabricExter-
nalPcDown
The fabric port-channel
operationally down. The
Cisco UCS Manager
raises this fault when
any of the following
scenarios occur:
Endpoint(switch/fabric
interconnect) reports
that the fabric port
channel operational
state is down.
Fault: Fabric
External Pc
Down
Step 1: If the fault occurs in the Cisco UCS
Manager GUI, capture one or more screenshots
of the fault message and other related areas. Step
2: Verify that the member ports in the fabric port
channel are admin up and operational. Check the
link connectivity. Step 3: If connectivity seems
correct, check the operational states on the peer
switch ports of the port channels members. Step
4: Execute the show tech-support command and
contact Cisco Technical Support. Reference: <a
href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltFabric-
FcSanPcEpDown
This fault typically
occurs when a member-
port in a FC port-
channel is down .
Fault: Fabric
Fc San Pc Ep
Down
Step 1: Check the link connectivity on the upstream
FC switch. Reference: <a href="http://www.cisco.
com/c/en/us/td/docs/unified_computing/ucs/
ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltProcesso-
rUnitIdentity-unes-
tablishable
This fault typically
occurs because the
Cisco UCS Manager has
detected unsupported
CPU in the server. For
example, the model,
vendor, or revision is not
recognized.
Fault: Pro-
cessor Unit
Identity Unes-
tablishable
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify that
the capability catalog in the Cisco UCS Manager is
up-to-date. If necessary, update the catalog. Step
3: If the above actions did not resolve the issue, you
may have unsupported CPU configuration in the
server. Execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
49 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltProcesso-
rUnitInoperable
None set. Fault: Pro-
cessor Unit
Inoperable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltProcesso-
rUnitThermalNon-
Critical
None set. Fault: Pro-
cessor Unit
Thermal Non
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltProces-
sorUnitTher-
malThresholdCrit-
ical
None set. Fault: Proces-
sor Unit Ther-
mal Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltProces-
sorUnitTher-
malThresholdNon-
Recoverable
None set. Fault: Proces-
sor Unit Ther-
mal Threshold
Non Recover-
able
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltProcesso-
rUnitVoltageThresh-
oldCritical
None set. Fault: Proces-
sor Unit Volt-
age Threshold
Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
50 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltProcesso-
rUnitVoltageThresh-
oldNonCritical
None set. Fault: Proces-
sor Unit Volt-
age Threshold
Non Critical
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltProcesso-
rUnitVoltageThresh-
oldNonRecoverable
None set. Fault: Proces-
sor Unit Volt-
age Threshold
Non Recover-
able
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltCompute-
BoardCmosVoltag-
eThresholdCritical
This fault is raised when
CMOS battery voltage
has gone lower than
normal operating range.
This could impact
clock and other CMOS
settings.
Fault: Com-
pute Board
Cmos Voltage
Threshold
Critical
Replace the battery. Reference: <a href="http://
www.cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltCompute-
BoardCmosVoltag-
eThresholdNonRe-
coverable
This fault is raised
when CMOS battery
voltage has gone quite
low and is unlikely to
recover. This will impact
clock and other CMOS
settings.
Fault: Com-
pute Board
Cmos Voltage
Threshold Non
Recoverable
Replace the battery. Reference: <a href="http://
www.cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltCompute-
BoardPowerError
This fault typically
occurs when the server
power sensors have
detected a problem.
Fault: Com-
pute Board
Power Error
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Make
sure that the server is correctly installed in the
chassis and that all cables are secure. Step 3: If you
reinstalled the server, reacknowledge it. Step 4: If
the above actions did not resolve the issue, execute
the show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltComputeIO-
HubThermalNon-
Critical
This fault is raised
when the IO controller
temperature is outside
the upper or lower non-
Critical threshold.
Fault: Com-
pute IOHub
Thermal Non
Critical
Monitor other environmental events related to this
server and ensure the temperature ranges are within
recommended ranges. Reference: <a href="http://
www.cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
51 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltComputeIO-
HubThermalThresh-
oldCritical
This fault is raised
when the IO controller
temperature is outside
the upper or lower
Critical threshold.
Fault: Com-
pute IOHub
Thermal
Threshold
Critical
Monitor other environmental events related to this
server and ensure the temperature ranges are
within recommended ranges. Consider turning
off the server for a while if possible. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltComputeIO-
HubThermalThresh-
oldNonRecoverable
This fault is raised
when the IO controller
temperature is outside
the recoverable range of
operation.
Fault: Com-
pute IOHub
Thermal
Threshold Non
Recoverable
Shutdown server immediately. Contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltCompute-
PhysicalAssignedI-
naccessible
This fault typically
occurs when the server,
which is associated with
a service profile, has
lost connection to the
fabric interconnects.
This fault occurs if there
are communication
issues between
CIMC and the fabric
interconnects.
Fault: Com-
pute Physical
Assigned
Inaccessible
Step 1: Wait a few minutes to see if the fault clears.
This is typically a temporary issue, and can occur
after a firmware upgrade. Step 2: If the fault does
not clear after a brief time, remove the server and
then reinsert it. Step 3: Reacknowledge the server.
Step 4: If the above actions did not resolve the
issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltCompute-
PhysicalAssigned-
Missing
This fault typically
occurs when the server,
which is associated with
a service profile, was
previously physically
inserted in the slot, but
cannot be detected
by the Cisco UCS
Manager.
Fault: Com-
pute Physical
Assigned
Missing
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: If the
server is physically present in the slot, remove
and then reinsert it. Step 3: If the server is not
physically present in the slot, reinsert it. Step 4:
Reacknowledge the server. Step 5: If the above
actions did not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltCompute-
PhysicalAssocia-
tionFailed
This fault typically
occurs for one of the
following reasons: The
service profile could
not be associated with
the server. The server is
down. The data path is
not working. The Cisco
UCS Manager cannot
communicate with one
or more of the fabric
interconnect, the server,
or a component on the
server.
Fault: Com-
pute Physical
Association
Failed
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the FSM tab and the current state of the server and
any FSM operations. Step 3: If the server is stuck
in an inappropriate state, such as booting, power-
cycle the server. Step 4: If the above actions did not
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
52 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltCompute-
PhysicalBiosPost-
Timeout
This fault typically
occurs when the server
has encountered a
diagnostic failure.
Fault: Com-
pute Physical
Bios Post
Timeout
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the POST results for the server. In the Cisco UCS
Manager GUI, you can access the POST results
from the General tab for the server. In the Cisco
UCS Manager CLI, you can access the POST
results through the show post command under the
scope for the server. Step 3: Reacknowledge the
server. Step 4: If the above actions did not resolve
the issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltCompute-
PhysicalDiscovery-
Failed
This fault typically
occurs for one of the
following reasons:
The shallow discovery
that occurs when the
server associated with
the service profile
failed. The server is
down. The data path
is not working. Cisco
UCS Manager cannot
communicate with the
BMC on the server.
The server cannot
communicate with the
fabric interconnect.
Fault: Com-
pute Physical
Discovery
Failed
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the FSM tab and the current state of the server
and any FSM operations. Step 3: Check the error
descriptions and see if any server components
indicate a failure. Step 4: If the server or a server
component has failed, do the following: a. Check
the operational state of the server. b. If the server is
not operable, re-acknowledge the server. Step 5: If
the above actions did not resolve the issue, execute
the show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltCompute-
PhysicalIdentityUn-
establishable
This fault typically
occurs because the
Cisco UCS Manager
has detected an
unsupported server or
CPU.
Fault: Com-
pute Physical
Identity Unes-
tablishabl
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify that
a supported server and/or CPU is installed. Step
3: Verify that the Cisco UCS Manager capability
catalog is up-to-date. Step 4: Reacknowledge the
server. Step 5: If the above actions did not resolve
the issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltCompute-
PhysicalInoperable
This fault typically
occurs when the server
has encountered a
diagnostic failure.
Fault: Com-
pute Physical
Inoperable
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check the
POST results for the server. In Cisco UCS Manager
GUI, you can access the POST results from the
General tab for the server. In Cisco UCS Manager
CLI, you can access the POST results through the
show post command under the scope for the server.
Step 3: Reacknowledge the server. Step 4: If the
above actions did not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
53 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltCompute-
PhysicalInsufficient-
lyEquipped
This fault typically
occurs because the
Cisco UCS Manager
has detected that
the server has an
insufficient number of
DIMMs, CPUs and/or
adapter.
Fault: Com-
pute Physical
Insufficiently
Equipped
Step 1: If the fault occurs in the Cisco UCS
Manager GUI, capture one or more screenshots of
the fault message and other related areas. Step 2:
Verify that the DIMMs are installed in a supported
configuration. Step 3: Verify that an adapter and
CPU are installed. Step 4: Reacknowledge the
server. Step 5: If the above actions did not resolve
the issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltCompute-
PhysicalPost-failure
This fault typically
occurs when the server
has encountered a
diagnostic failure or an
error during POST.
Fault: Com-
pute Physical
Post Failure
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check the
POST results for the server. In Cisco UCS Manager
GUI, you can access the POST results from the
General tab for the server. In Cisco UCS Manager
CLI, you can access the POST results through
the show post command under the scope for the
server. Step 3: Reboot the server. Step 4: If the
above actions did not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltCompute-
PhysicalPower-
Problem
This fault typically
occurs when the server
power sensors have
detected a problem.
Fault: Com-
pute Physical
Power Prob-
lem
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Make
sure that the server is correctly installed in the
chassis and that all cables are secure. Step 3: If you
reinstalled the server, reacknowledge it. Step 4: If
the above actions did not resolve the issue, execute
the show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltCompute-
PhysicalThermal-
Problem
This fault typically
occurs when the server
thermal sensors have
detected a problem.
Fault: Com-
pute Physi-
cal Thermal
Problem
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Make
sure that the server fans are working properly. Step
3: Wait for 24 hours to see if the problem resolves
itself. Step 4: If the above actions did not resolve
the issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
54 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltCompute-
PhysicalUnassign-
edInaccessible
This fault typically
occurs when the server,
which is not associated
with a service profile,
has lost connection to
the fabric interconnects.
This fault occurs if there
are communication
issues between
CIMC and the fabric
interconnects.
Fault: Com-
pute Physical
Unassigned
Inaccessible
Step 1: Wait a few minutes to see if the fault clears.
This is typically a temporary issue, and can occur
after a firmware upgrade. Step 2: If the fault does
not clear after a brief time, remove the server and
then reinsert it. Step 3: Reacknowledge the server.
Step 4: If the above actions did not resolve the
issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltCompute-
PhysicalUnas-
signedMissing
This fault typically
occurs when the server,
which is not associated
with a service profile,
was previously
physically inserted in
the slot, but cannot be
detected by the Cisco
UCS Manager.
Fault: Com-
pute Physical
Unassigned
Missing
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: If the
server is physically present in the slot, remove
and then reinsert it. Step 3: If the server is not
physically present in the slot, reinsert it. Step 4:
Reacknowledge the server. Step 5: If the above
actions did not resolve the issue, execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltCompute-
PhysicalUnidenti-
fied
This fault typically
occurs because the
Cisco UCS Manager
has detected an
unsupported server or
CPU.
Fault: Com-
pute Physical
Unidentified
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify that
a supported server and/or CPU is installed. Step
3: Verify that the Cisco UCS Manager capability
catalog is up-to-date. Step 4: Reacknowledge the
server. Step 5: If the above actions did not resolve
the issue, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltComput-
eRtcBatteryInop-
erable
This fault is raised when
CMOS battery voltage is
below normal operating
range. This will impact
system clock.
Fault: Com-
pute Rtc Bat-
tery Inoperable
Replace the CMOS battery. Reference: <a
href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltMgmtIfMis-
Connect
This fault occurs
on server and fex
connectivity change.
Fault: Manage-
ment Interface
Misconnect
Step 1: Check the connectivity between server and
fex and if changed by mistake then make it same as
before. Step 2: If intended, then reacknowledge the
server. Step 3: If the fault occurs in the Cisco UCS
Manager GUI, capture one or more screenshots
of the fault message and other related areas. Step
4: Execute the show tech-support command and
contact Cisco Technical Support. Reference: <a
href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
55 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltMgmtIfMiss-
ing
This fault occurs
when connectivity
between server and fex
connectivity is removed.
Fault: Manage-
ment Interface
Missing
Step 1: Check the connectivity between server
and fex and if changed by mistake then make
it the same as before. Step 2: If intended, then
reacknowledge the server. Step 3: If the fault occurs
in the Cisco UCS Manager GUI, capture one or
more screenshots of the fault message and other
related areas. Step 4: Execute the show tech-
support command and contact Cisco Technical
Support. Reference: <a href="http://www.cisco.
com/c/en/us/td/docs/unified_computing/ucs/
ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltMgmtIfNew This fault occurs when
new connectivity is
added between server
and fex.
Fault: Manage-
ment Interface
New
Step 1: Check the connectivity between server and
fex and if changed by mistake then make it same as
before. Step 2: If intended, then reacknowledge the
server. Step 3: If the fault occurs in the Cisco UCS
Manager GUI, capture one or more screenshots
of the fault message and other related areas. Step
4: Execute the show tech-support command and
contact Cisco Technical Support. Reference: <a
href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltPowerBud-
getChassisPsuIn-
sufficient
This fault typically
occurs when at least 2
PSU are not powered
on.
Fault: Power
Budget
Chassis PSU
Insufficient
Consider adding and powering 2 PSU. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltPowerBud-
getFirmwareMis-
match
This fault typically
occurs when CIMC or
BIOS firmware is older
than 1.4.
Fault: Power
Budget Firm-
ware Mismatch
Consider upgrading to 1.4 or higher version.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltPowerBud-
getPowerBudgetB-
mcProblem
This fault typically
occurs when CIMC
or BIOS has failed to
enforce power cap.
Fault: Power
Budget Power
Budget Bmc
Problem
Step 1: Check the power consumption of blade. If
consumption is significantly greater than power cap,
switch to manual per blade cap. If consumption is
still high, it indicates faulty CIMC or BIOS software.
Step 2: Execute show tech-support command for
UCSM and chassis and contact Cisco Technical
Support. Reference: <a href="http://www.cisco.
com/c/en/us/td/docs/unified_computing/ucs/
ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltPowerBud-
getPowerBudgetC-
mcProblem
This fault typically
occurs when CMC has
failed to enforce power
cap.
Fault: Power
Budget Power
Budget Cmc
Problem
Step 1: Check the power consumption of chassis.
If consumption is significantly greater than power
cap, consider reducing the group cap so that other
chassis consumption can be reduced to make up
for the increase. Step 2: Execute show tech-support
command for UCSM and chassis and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltPowerBud-
getPowerBudget-
DiscFail
This fault typically
occurs when discovery
fails due to unavailable
power in the group.
Fault: Power
Budget Power
Budget Disc
Fail
Step 1: Consider increasing the group cap. Step 2:
Another option is to reduce the blades or chassis
in the system. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
56 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltPower-
BudgetPower-
CapReachedCom-
mit
This fault typically
occurs when a blade is
being actively capped.
Fault: Power
Budget Power
Cap Reached
Commit
No action is needed. Reference: <a href="http://
www.cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltPowerBud-
getTStateTransition
This fault typically
occurs when processor
T-state are used to
severely throttle the
CPU.
Fault: Power
Budget TState
Transition
Step 1: Redeploy budget for the particular group/
blade/chassis. Step 2: If problem persists, reboot
the blade. Reference: <a href="http://www.cisco.
com/c/en/us/td/docs/unified_computing/ucs/
ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltPowerChas-
sisMemberChassis-
FirmwareProblem
This fault typically
occurs when CMC
firmware is older than
1.4.
Fault: Power
Chassis Mem-
ber Chassis
Firmware
Problem
Consider upgrading to 1.4 or higher version.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltPowerChas-
sisMemberChas-
sisPsuInsufficient
This fault typically
occurs when at least 2
PSU are not powered
on.
Fault: Power
Chassis Mem-
ber Chassis
PSU Insuffi-
cient
Consider adding and powering 2 PSU. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltPower-
ChassisMember-
ChassisPsuRedun-
danceFailure
None set. Fault: Power
Chassis Mem-
ber Chassis
PSU Redun-
dancy Failure
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltPowerChas-
sisMemberPower-
GroupCapInsuffi-
cient
This fault typically
occurs when updated
group cap is insufficient
for minimum hardware
requirements. The
newly added chassis
to the group will not be
capped as a result.
Fault: Power
Chassis Mem-
ber Power
Group Cap
Insufficient
Step 1: Consider increasing the group cap. Step 2:
Another option is to reduce the blades or chassis
in the system. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltPower-
GroupPowerGroup-
BudgetIncorrect
This fault typically
occurs when updated
group cap is insufficient
for minimum hardware
requirements. The
previously entered
cap will be used for
provisioning.
Fault: Power
Group Power
Group Budget
Incorrect
Step 1: Consider increasing the group cap. Step 2:
Another option is to reduce the blades or chassis
in the system. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltPower-
GroupPowerGroup-
InsufficientBudget
This fault typically
occurs when group
cap is insufficient for
minimum hardware
requirements.
Fault: Power
Group Power
Group Insuffi-
cient Budget
Step 1: Consider increasing the group cap. Step 2:
Another option is to reduce the blades or chassis
in the system. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
57 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltPowerPoli-
cyPowerPolicyAp-
plicationFail
Power Policy application
on blades failed Cisco
UCS Manager raises
this fault when any of
the following scenario
occur: Blades will not
be able to operate
normally without power
capping due to the
limited power budget on
the blades.
Fault: Power
Policy Power
Policy Applica-
tion Fail
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Increase
the power budget for the blades. Step 3: Execute
the show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltStorageLo-
calDiskInoperable
None set. Fault: Storage
Local Disk
Inoperable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltStorageLo-
calDiskSlotEpUnus-
able
None set. Fault: Storage
Local Disk Slot
Ep Unusable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltStor-
ageRaidBatteryIn-
operable
None set. Fault: Storage
Raid Battery
Inoperable
Copy the message exactly as it appears on the
console or in the system log. Research and attempt
to resolve the issue using the tools and utilities
provided at http://www.cisco.com/tac. Also refer to
the Release Notes for Cisco UCS Manager and the
Cisco UCS Troubleshooting Guide. If you cannot
resolve the issue, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
58 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltLsCompute-
BindingAssignmen-
tRequirementsNot-
Met
The server could not
be assigned to the
service profile. This
fault typically occurs as
a result of one of the
following issues: The
selected server doesn't
meet the requirements
of the service profile.
In case restricted
migration was chosen,
the selected server
doesn't match the
currently or previously
assigned server.
Fault: LS Com-
pute Binding
Assignment
Requirements
Not Met
Step 1: Select a different server that meets the
requirements of the service profile or matches the
currently or previously assigned server Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltLsServerAs-
sociationFailed
The service profile
could not be associated
with the server. This
fault typically occurs
because the Cisco
UCS Manager cannot
communicate with one
or more of the following:
Fabric interconnect
BMC on the server SAS
controller driver Server
Fault: LS
Server Associ-
ation Failed
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the FSM tab for the server and service profile to
determine why the association failed. Step 3: If the
server is stuck in an inappropriate state, such as
booting, power cycle the server. Step 4: Execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltLsServer-
ConfigFailure
The named
configuration qualifier
is not available. This
fault typically occurs
because the Cisco
UCS Manager cannot
successfully deploy
the service profile due
to a lack of resources
that meet the named
qualifier. For example,
this fault can occur if:
The service profile is
configured for a server
adapter with vHBAs,
and the adapter on the
server does not support
vHBAs. The local disk
configuration policy
in the service profile
specifies the No Local
Storage mode, but the
server contains local
disks.
Fault: LS
Server Config
Failure
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the state of the server and ensure that it is in either
the discovered or unassociated state. Step 3: If the
server is associated or undiscovered, do one of the
following: –Discover the server. –Disassociate
the server from the current service profile. –Select
another server to associate with the service profile.
Step 4: Review each policy in the service profile
and verify that the selected server meets the
requirements in the policy. Step 5: If the server does
not meet the requirements of the service profile, do
one of the following: –Modify the service profile
to match the server. –Select another server that
does meet the requirements to associate with
the service profile. Step 6: If you can verify that
the server meets the requirements of the service
profile, execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
59 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltLs-
ServerDiscovery-
Failed
The shallow discovery
that occurs when the
server associated with
service profile fails. If
the server is up and the
data path is working,
this fault typically
occurs as a result of
one of the following
issues: The Cisco
UCS Manager cannot
communicate with the
BMC on the server.
The server cannot
communicate with the
fabric interconnect.
Fault: LS
Server Discov-
ery Failed
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the FSM tab and view the current state of the server
and any FSM operations. Step 3: Check the error
descriptions and see if any server components
indicate a failure. Step 4: If the server or a server
component has failed, do the following: a. Check
the operational state of the server. b. If the server
is not operable, re-acknowledge the server. Step
5: Execute the show tech-support command and
contact Cisco Technical Support. Reference: <a
href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltLsServer-
Failed
The server has failed.
This fault typically
occurs if the adapter
power on self-test
results in Immediate and
Critical errors.
Fault: LS
Server Failed
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the POST results for the server. In the Cisco UCS
Manager GUI, you can access the POST results
from the General tab for the server. In the Cisco
UCS Manager CLI, you can access the POST
results through the show post command under
the scope for the server. Step 3: Execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltLsServerI-
naccessible
The Cisco UCS
Manager cannot
communicate with the
BMC on the server. This
fault typically occurs as
a result of one of the
following issues: The
server port or ports
have failed. The I/O
module is offline. The
BMC has failed.
Fault: LS
Server Inac-
cessible
Step 1: If the fault occurs in the Cisco UCS
Manager GUI, capture one or more screenshots
of the fault message and other related areas. Step
2: If Cisco UCS Manager shows that the BMC is
down, physically re-seat the server. Step 3: If the
Cisco UCS Manager shows that the server ports
have failed, attempt to enable them. Step 4: If
the I/O module is offline, check for faults on that
component. Step 5: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltLsServer-
MaintenanceFailed
The Cisco UCS
Manager currently does
not use this fault.
Fault: LS
Server Mainte-
nance Failed
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Execute
the show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
60 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltLsServerRe-
moved
The Cisco UCS
Manager cannot access
the server associated
with the service profile.
This fault typically
occurs as a result of one
of the following issues:
The server has been
physically removed from
the slot. The server is
not available.
Fault: LS
Server Re-
moved
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: If the
server was removed from the slot, reinsert the server
in the slot. Step 3: If the server was not removed,
remove and reinsert the server. NOTE: If the server
is operable, this action can be disruptive to current
operations. Step 4: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltLsServer-
Server-unfulfilled
The server no longer
meets the qualification
requirements of the
service profile. This
fault typically occurs
as a result of one of
the following issues:
The server has been
physically changed. A
required component of
the server has failed.
Fault: LS
Server Server
Unfulfilled
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the server inventory compare to the service profile
qualifications. Step 3: If the server inventory does
not match the service profile qualifications, do one
of the following: –Associate the server with a
different service profile. –Ensure the server has
sufficient resources to qualify for the current service
profile. Step 4: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltLsServer-
Unassociated
The service profile has
not yet been associated
with a server or a server
pool. This fault typically
occurs as a result of one
of the following issues:
There is no acceptable
server in the server
pool. The association
failed.
Fault: LS
Server Unas-
sociated
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: If you did
not intend to associate the service profile, ignore
the fault. Step 3: If you did intend to associate the
service profile, check the association failure fault.
Step 4: Execute the show tech-support command
and contact Cisco Technical Support. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltLsmaint-
MaintPolicyUnre-
solvableScheduler
The schedule that
is referenced by the
maintenance policy
does not exist. This
fault typically occurs
as a result of one of
the following issues:
The schedule does not
exist. The schedule was
deleted.
Fault: Lsmaint
Maintenence
Policy Un-
resolvable
Scheduler
Step 1: If the fault occurs in the Cisco UCS
Manager GUI, capture one or more screenshots of
the fault message and other related areas. Step 2:
Check if the named schedule exists. If it is deleted
or missing, try to create it. Step 3: Execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
61 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltSysdebu-
gAutoCoreFileEx-
portTargetAuto-
CoreTransferFailure
Cisco UCS Manager
cannot transfer core file
to remote tftp server.
This fault typically
occurs as a result of one
of the following issues:
The remote server is
not accessible. The
parameters as specified
in the core-export-
target, such as path,
port and server-name,
are incorrect.
Fault: Sysde-
bug Auto Core
File Export
Target Auto
Core Transfer
Failure
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify
the connectivity to the remote server. Step 3: Verify
the path Information of the remote server. Step
4: Execute the show tech-support command and
contact Cisco Technical Support. Reference: <a
href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltSysdebug-
MEpLogMEpLog-
Full
This fault typically
occurs because the
Cisco UCS Manager
could not transfer the
SEL file to the location
specified in the SEL
policy.
Fault: Sysde-
bug MEp Log
MEp Log Full
Step 1: Verify the configuration of the SEL policy
to ensure that the location, user, and password
provided are correct. Step 2: This is an Info level
fault and can be ignored if you do not want to
clear the SEL at this time. Step 3: If this does not
resolve the problem, execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltSysdebug-
MEpLogMEpLo-
gLog
This fault typically
occurs because the
Cisco UCS Manager
has detected that
the system event log
(SEL) on the server
is approaching full
capacity. The available
capacity in the log is
low.
Fault: Sysde-
bug MEp Log
MEp Log Log
Step 1: If desired, clear the SEL in the Cisco UCS
Manager. Step 2: This is an Info level fault and
can be ignored if you do not want to clear the
SEL at this time. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltSysdebug-
MEpLogMEpLog-
VeryLow
This fault typically
occurs because the
Cisco UCS Manager
has detected that the
system event log (SEL)
on the server is almost
full. The available
capacity in the log is
very low.
Fault: Sysde-
bug MEp Log
MEp Log Very
Low
Step 1: If desired, clear the SEL in the Cisco UCS
Manager. Step 2: This is an Info level fault and
can be ignored if you do not want to clear the
SEL at this time. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltSysdebug-
MEpLogTransfer-
Error
This fault occurs when
transfer of the managed
end point log files such
as SEL, fails.
Fault: Sysde-
bug MEp Log
Transfer Error
Step 1: If this is a SEL related error, check the
connectivity to the CIMC. Step 2: If the fault occurs
in the Cisco UCS Manager GUI, capture one or
more screenshots of the fault message and other
related areas. Step 3: Execute the show tech-
support command and contact Cisco Technical
Support. Reference: <a href="http://www.cisco.
com/c/en/us/td/docs/unified_computing/ucs/
ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltFabricMon-
SpanConfigFail
This fault typically
occurs when the
configuration put
under traffic monitoring
session is not correct.
Fault: Fabric
Mon Span
Config Fail
Step 1: Correct the problem provided in the
description of the raised fault. Reference: <a
href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
62 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltDcxNsFailed The adaptor unit's vif-
namespace activation
failed due to insufficient
resources. The Cisco
UCS Manager raises
this fault when any of
the following scenarios
occur: The number of
deployed vif resources
exceeds the max vif
resources available
on the adaptor unit
corresponding to the
fabric interconnect
Fault: Dcx Ns
Failed
Step 1: If the fault occurs in the Cisco UCS
Manager GUI, capture one or more screenshots
of the fault message and other related areas. Step
2: Check the Ns 'size' and 'used' resources to get
the exceeded number. Step 3: Unconfigure/delete
the exceeded number of vNICs on the adaptor
unit. Step 4: Add additional fabric uplinks from
IOM to the corresponding fabric interconnect and
reacknowledge the chassis. That will increase
the 'NS size' on the adaptor. Step 5: Execute the
show tech-support command and contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltDcxVIfLink-
State
This fault occurs when
Cisco UCS cannot send
or receive data through
an uplink port.
Fault: Dcx VIf
Link State
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Re-enable
the uplink port that has failed. Step 3: If the above
action did not resolve the issue, execute the show-
tech-support command. Step 4: Contact Cisco
Technical Support. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
alert_fltDcxVcDown The transport VIF for
server is down. The
Cisco UCS Manager
raises this fault when
any of the following
scenario occur:
Endpoint(switch/fabric
interconnect) reports
the connectivity state on
virtual interface as one
of: a. down, b. errored,
c. unavailable.
Fault: Dcx Vc
Down
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify that
the blade discovery was completed successfully.
Check the states on all of the communicating ports
in an end to end manner. Step 3: If connectivity
seems correct, recommission the server. Step 4:
Execute the show tech-support command and
contact Cisco Technical Support. Reference: <a
href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltDcxVcMg-
mt-vif-down
Transport VIF for IO-
Module is down. Cisco
UCS Manager raises
this fault when any of
the following scenario
occur: Endpoint(switch/
fabric interconnect)
reports the connectivity
state on virtual interface
as one of: a. down, b.
errored, c. unavailable
Fault: Dcx Vc
Management
Virtual Inter-
face Down
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Verify
that the chassis discovery has gone through
successfully. Check the states on all communicating
ports in end to end manner. Step 3: If connectivity
seems correct, recommission the chassis. Step
4: Execute the show tech-support command and
contact Cisco Technical Support. Reference: <a
href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltFabricVlan-
PrimaryVlanMiss-
ingIsolated
This fault typically
occurs when Cisco UCS
Manager encountered
a problem resolving
the primary VLAN
Id corresponding to
a particular isolated
VLAN.
Fault: Fabric
Vlan Primary
Vlan Missing
Isolated
Step 1: Associate the isolated VLAN with a valid
primary VLAN. Step 2: Execute the show tech-
support command and contact Cisco Technical
Support. Reference: <a href="http://www.cisco.
com/c/en/us/td/docs/unified_computing/ucs/
ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
63 vRealize Operations Management Pack for Cisco UCS User Guide
NAME DESCRIPTION SYMPTOM RECOMMENDATION
alert_fltSwVlan-
PortNsResourceS-
tatus
Port VLAN count has
exceeded the allowed
max limit on the switch.
Cisco UCS Manager
raises this fault when
any of the following
scenario occur: The
total number of user
deployed VLAN port
instances(access
domain + border
domain) in the system
exceeds the max
allowed limit
Fault: Sw Vlan
Port Ns Re-
source Status
Step 1: If the fault occurs in the Cisco UCS Manager
GUI, capture one or more screenshots of the fault
message and other related areas. Step 2: Check
the exceeded count on fabric interconnect through
GUI and CLI. Step 3: The VLAN port count can be
reduced in one of the following ways: –Delete
some VLANs from LAN cloud –Remove some
VLANs under VNICs –Unconfigure some VNICs
–Unconfigure some uplink ethernet ports on the
switch. Step 4: Execute the show tech-support
command and contact Cisco Technical Support.
Reference: <a href="http://www.cisco.com/c/en/us/
td/docs/unified_computing/ucs/ts/faults/reference/
ErrMess/UCS_SEMs.html" target="_blank">Cisco
UCS Faults</a>
alert_fltFab-
ricVsanEpErrorDis-
abled
This fault typically
occurs when a port is
assigned to a VSAN that
exists in the restricted
range (3840-4078) or
VSAN 4079 which is
reserved.
Fault: Fabric
Vsan Ep Error
Disabled
Step 1: If VSAN is in the restricted range (3840-
4078). Step 2: Delete the port channels on the
fabric-interconnect. Step 3: Disable uplink trunking
on the fabric-interconnect. Step 4: Switch to FC
switch mode. Step 5: If VSAN is reserved (4079),
move the port to non reserved VSAN. Reference:
<a href="http://www.cisco.com/c/en/us/td/docs/
unified_computing/ucs/ts/faults/reference/ErrMess/
UCS_SEMs.html" target="_blank">Cisco UCS
Faults</a>
alert_fltFab-
ricVsanErrorDis-
abled
This fault typically
occurs when VSAN
exists in the range
(3840-4078) and FC end
host mode is enabled.
Fault: Fabric
Vsan Error
Disabled
Step 1: Delete the port channels on the fabric-
interconnect. Step 2: Disable uplink trunking on
the fabric-interconnect. Step 3: Switch to FC
switch mode. Reference: <a href="http://www.
cisco.com/c/en/us/td/docs/unified_computing/
ucs/ts/faults/reference/ErrMess/UCS_SEMs.html"
target="_blank">Cisco UCS Faults</a>
Copyright © 2015 Blue Medora. All rights reserved. U.S. and international copyright and intellectual
property laws protect this product. Blue Medora is a registered trademark or trademark of Blue
Medora in the United States and/or other jurisdictions.
The Cisco name (including Cisco UCS and Cisco UCS Manager) and logo are trademarks or
registered trademarks of Cisco Systems, Inc. in the United States and/or other jurisdictions. All
other marks and names mentioned herein may be trademarks of their respective companies.
Blue Medora
3225 N Evergreen Dr. NE STE 103
Grand Rapids, MI 49525
www.bluemedora.com
You can find the most up-to-date technical documentation on the Blue Medora
support site at: http://support.bluemedora.com.
The Blue Medora website also provides the latest product updates. If you
have comments about this documentation, submit your feedback to:
support@bluemedora.com.

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vRealize Operations (vROps) Management Pack for Cisco UCS User Guide

  • 2. 2 vRealize Operations Management Pack for Cisco UCS User Guide NOTE: This document supports the version of each product listed, as well as all subsequent versions, until a new edition replaces it. You can find the most up-to-date technical documentation on the Blue Medora support site at: http://support.bluemedora.com. The Blue Medora website also provides the latest product updates. If you have comments about this documentation, submit your feedback to: support@bluemedora.com. 1.  vRealize Operations Management Pack for Cisco UCS User Guide........... 3 1.1  Intended Audience.......................................................................................................................... 3 2.  Revision Notes.................................................................................................................................................... 3 3.  Introduction to the Cisco UCS Management Pack........................................................ 4 3.1  How the Management Pack Collects Data............................................................. 4 3.2  Data the Management Pack Collects........................................................................... 4 3.3  System Inventory Tree................................................................................................................. 5 4.  Dashboards............................................................................................................................................................ 5 4.1  UCS Relationships........................................................................................................................... 5 4.2  UCS Events............................................................................................................................................. 6 4.3  UCS Fabric Interconnect Overview................................................................................ 7 4.4  UCS Chassis Overview............................................................................................................... 8 4.5  UCS Blade Overview..................................................................................................................... 9 4.6  UCS Rack Overview................................................................................................................... 10 5.  Using Tags............................................................................................................................................................ 10 5.1  ‘VMware Hypervisors hosted on: Cisco UCS Blades’ Tag................... 10 5.2  ‘Cisco UCS Environment’ Tag........................................................................................... 10 6.  Views.......................................................................................................................................................................... 11 7.  Reports.................................................................................................................................................................... 11 8.  Alerts.......................................................................................................................................................................... 11 9.  Cisco UCS Management Pack Licensing Information ........................................... 12 10.  Troubleshooting the Cisco UCS Management Pack.............................................. 12 10.1  Troubleshooting an Adapter Instance.................................................................... 12 10.2  Testing Connection Failures............................................................................................. 12 10.3  Viewing System Log Files.................................................................................................. 13 11.  Appendix I: Cisco UCS Metrics................................................................................................... 14 11.1  Cisco UCS – Adapter Instance..................................................................................... 14 11.2  Cisco UCS – Chassis............................................................................................................. 14 11.3  Cisco UCS – Power Supply Unit................................................................................. 15 11.4  Cisco UCS – Fan......................................................................................................................... 16 11.5  Cisco UCS – IO Module....................................................................................................... 17 11.6  Cisco UCS – Rack..................................................................................................................... 18 11.7  Cisco UCS – Fabric Interconnect............................................................................... 19 11.8  Cisco UCS – Blade................................................................................................................... 20 12.  Appendix II: Cisco UCS Alerts...................................................................................................... 21 TABLE OF CONTENTS
  • 3. 3 vRealize Operations Management Pack for Cisco UCS User Guide 1.  vRealize Operations Management Pack for Cisco UCS User Guide The vRealize Operations Management Pack for Cisco UCS User Guide describes the primary features of the vRealize Operations Management Pack for Cisco UCS, including dashboards, views, alerts, and reports that allow users to optimize the monitoring and management of Cisco UCS Manager resources. 1.1  Intended Audience This information is intended for anyone using a licensed copy of the vRealize Operations Management Pack for Cisco UCS. 2.  Revision Notes This user guide is updated with each release of the product, or when necessary. The following table provides its revision history. REVISION DATE DESCRIPTION REV-01 2015-MAR-27 • Updated Figure-1 (UCS Relationship Diagram) with Blade resource under Chassis; added numbered “mapping” to resource kinds list • Added section 4.2 Using Tags to Dashboards section. • Added section 9.2 Testing Connection Failures to Troubleshooting section • Updated metrics tables to latest metrics in Appendix 1 • Added Appendix 2 regarding Cisco UCS-related alerts and recommendations REV-00 (beta) 2015-MAR-03 Beta version supporting beta software release.
  • 4. 4 vRealize Operations Management Pack for Cisco UCS User Guide 3.  Introduction to the Cisco UCS Management Pack The Cisco UCS Management Pack is an embedded adapter for vRealize Operations (vROps). The Management Pack retrieves data from the Cisco UCS Manager in order to monitor, manage, and collect metrics regarding resources. This section includes the following topics: • How the Management Pack Collects Data • Data the Management Pack Collects • System Inventory Tree 3.1  How the Management Pack Collects Data During each data collection cycle, the Cisco UCS Management Pack opens a connection to the Cisco UCS Manager and makes a few metric calls using REST. The collection interval for the adapter instance resource determines how often the Cisco UCS Management Pack collects data. The default collection interval is five minutes. For information about changing the collection interval, refer to the vROps online help. The Cisco UCS Management Pack supports either auto-discovery or manual discovery of resources. When you enable auto-discovery for a Cisco UCS adapter instance, the Management Pack creates resources in vROps and collects data after the main collection query runs. If a new resource belongs to a resource kind that does not exist in vROps, the Management Pack creates the resource kind. Figure-1. Cisco UCS Relationships 3.2  Data the Management Pack Collects The Cisco UCS Management Pack can collect performance data, relationship data, and faults for Cisco UCS resources. The Cisco UCS Management Pack recognizes the following Cisco UCS resources: 1. Cisco UCS – Adapter Instance 2. Cisco UCS – Chassis 3. Cisco UCS – Blade 4. Cisco UCS – Fabric Interconnect 5. Cisco UCS – Rack 6. Cisco UCS – IO Module 7. Cisco UCS – Power Supply Unit 8. Cisco UCS – Fan
  • 5. 5 vRealize Operations Management Pack for Cisco UCS User Guide 3.3  System Inventory Tree The Cisco UCS Management Pack includes an Inventory Tree that reflects the Cisco UCS system (refer to Figure-1). It can be accessed by navigating to Home -> Environment Overview, then expanding the Inventory Tree grouping. The Inventory Tree allows the user to quickly navigate through related Cisco UCS Objects. 4.  Dashboards Dashboards are the primary user interface that allow the user to monitor and troubleshoot Cisco UCS data problems in vROps. The following dashboards are available in the Cisco UCS Management Pack: • UCS Relationships • UCS Events • UCS Fabric Interconnect Overview • UCS Chassis Overview • UCS Blade Overview • UCS Rack Overview 4.1  UCS Relationships This dashboard is a topology of your Cisco UCS infrastructure. By selecting a Cisco UCS resource within the Custom Relationship widget on the left, you can quickly view the key performance indicators, health status, and relationships for the selected resource. Select a resource from the Cisco UCS widget on the left to populate the remaining widgets. Figure-2. UCS Relationships Dashboard
  • 6. 6 vRealize Operations Management Pack for Cisco UCS User Guide 4.2  UCS Events This dashboard is an overview of all the faults across the Cisco UCS system, as well as any events that occur through vROps. Select an alert to view key performance indicators, health information, and relationships for the affected resource. Figure-3. UCS Events Dashboard
  • 7. 7 vRealize Operations Management Pack for Cisco UCS User Guide 4.3  UCS Fabric Interconnect Overview This dashboard is an overview of every fabric interconnect resource, including alerts and key performance indicators associated with each resource. Select a fabric interconnect to view its key performance indicators, health information, and alerts and that of its “children” (fans, power supplies). Figure-4. UCS Fabric Interconnect Overview Dashboard
  • 8. 8 vRealize Operations Management Pack for Cisco UCS User Guide 4.4  UCS Chassis Overview This dashboard is an overview of every chassis resource, including alerts and key performance indicators associated with each resource. Select a chassis to view its key performance indicators, health information, and alerts and that of its children (fans, power supplies, blades, and IO modules). Figure-5. UCS Chassis Overview Dashboard
  • 9. 9 vRealize Operations Management Pack for Cisco UCS User Guide 4.5  UCS Blade Overview This dashboard is an overview of every blade resource, including alerts and key performance indicators associated with each resource. Select a blade to view its key performance indicators, health information, and alerts and that of its children (VMware’s hypervisors). Figure-6. UCS Blade Overview Dashboard
  • 10. 10 vRealize Operations Management Pack for Cisco UCS User Guide 4.6  UCS Rack Overview This dashboard is an overview of every rack resource, including alerts and key performance indicators associated with each resource. Select a rack to view its key performance indicators, health information, and alerts and that of its children (fans, power supplies). Figure-7. UCS Rack Overview Dashboard 5.  Using Tags To customize your views within the Management Pack, two (2) tags can be enabled to either: 1) filter on hypervisors hosted by the UCS Environment, or 2) create a comprehensive “Cisco UCS Environment” report. 5.1  ‘VMware Hypervisors hosted on: Cisco UCS Blades’ Tag This tag contains all hypervisors running on UCS Blades. It is useful for updating the Environment Overview dashboard within the UCS Relationships dashboard to view only Host Systems. To select the tag: 1. Click the Content navigation shortcut ( ), then the Dashboards view from the navigation pane. 2. Select Edit ( ) on the Cisco UCS widget. 3. Select the Configuration tab. Under Object type, select Host System. 4. Expand the Cisco UCS-Tags option, then select VMware Hypervisors hosted on: Cisco UCS Blades. 5.2  ‘Cisco UCS Environment’ Tag By default, views/reports are rolled up for each UCS Manager; however, by enabling this Environment tag, views/ reports can be rolled up across the entire Cisco UCS Environment (i.e., all adapter instances). To select the tag: 1. Click the Content navigation shortcut ( ), then select Reports from the navigation pane. 2. Select Run Report on the desired report. 3. From the All Objects list, expand Cisco UCS. 4. Expand Cisco UCS – Tags, then select Cisco UCS Environment and click OK.
  • 11. 11 vRealize Operations Management Pack for Cisco UCS User Guide 6.  Views The Cisco UCS Management Pack creates views that allow the user to view statistics of metrics across an entire Cisco UCS Environment. The views help give a broad picture of the entire system, as opposed to a more in depth view. Table-1. Cisco UCS Management Pack Views VIEW TYPE DESCRIPTION Cisco UCS Blade Port Utilization List Lists the current port utilization percentage across each blade Cisco UCS System Health List Lists the resources and associated health information and alert counts Cisco UCS Power Supply Temperature List Lists each power supply and temperature values Cisco UCS Fan Speed List Lists the speeds for all fans Cisco UCS Fabric Interconnect Load List Lists the loads for each fabric interconnect 7.  Reports The Cisco UCS Management Pack contains reports that allow the user to export the views and easily share them with key stakeholders. The reports be exported in both .pdf and .csv formats. Table-2. Cisco UCS Management Pack Reports REPORT DESCRIPTION Cisco UCS Blade Port Utilization (%) Lists the port utilization across each blade for the entire environment Cisco UCS System Health Lists the availability and alert count for each resource on the entire system 8.  Alerts The Cisco UCS Management Pack pulls faults from Cisco UCS Manager and displays them in vROps as alerts. The critical levels of each alert are closely mapped from UCS to vROps. When selecting an alert, the UCS Management Pack provides out-of-the-box recommendations on how to remedy the alert. Figure-8. Alert Example
  • 12. 12 vRealize Operations Management Pack for Cisco UCS User Guide 9.  Cisco UCS Management Pack Licensing Information The licensing model is based on the discovered blade count of the Cisco UCS Management Pack. The Cisco UCS Management Pack allows unlimited fabric interconnects, chassis, etc., for a given configuration. 10.  Troubleshooting the Cisco UCS Management Pack Known troubleshooting information can help you diagnose and correct common problems with the Cisco UCS Management Pack. This section includes the following topics: • Troubleshooting an Adapter Instance • Testing Connection Failures • Viewing System Log Files 10.1  Troubleshooting an Adapter Instance Perform these general troubleshooting steps to diagnose and correct problems with a Cisco UCS adapter instance: • Verify that the Cisco UCS Manager is running. • Edit the adapter instance and click Test Connection to verify the connection to the Cisco UCS Manager. If an error occurs, refer to section 9.2, Testing Connection Failures below. • View the collection status and collection state for the adapter instance resource on the Environment Overview page in vROps. • Check the adapter and collector logs for errors. Refer to section 9.3, Viewing System Log Files. 10.2  Testing Connection Failures When clicking on Test Connection, the following connection errors are possible. 10.2.1  Bad or Incorrect Host Name Check to ensure the host name provided is correct. 10.2.2  UCS Authentication Failure Check to ensure your UCS Manager user name and password was entered correctly. 10.2.3  vROps Incorrect Credentials or Incorrect Permissions Check to ensure your vRealize user name and password was entered correctly. NOTE: The vRealize user name/password must have access to vRealize Suite API (not applicable to vCOps). 10.2.4  Wrong Protocol (HTTP vs. HTTPS) Ensure the correct protocol was selected when adding the adapter instance (default protocol is HTTP). 10.2.5  Incorrect Port Ensure the correct protocol was entered under Advanced Settings when adding the adapter instance (Note: If using vCOps, the protocol selection can be found under Basic Settings). NOTE: If the Port entry field is 0 or blank, it uses the default for the protocol selected (HTTP, 80; or HTTPS, 443). If it is a different number, the port (but not the protocol) will be overridden.
  • 13. 13 vRealize Operations Management Pack for Cisco UCS User Guide 10.3  Viewing System Log Files You can view Cisco UCS Management Pack errors in the adapter and collector log files. You can view the adapter and collector log files in the vROps user interface or in an external log viewer. The Cisco UCS adapter log files are in the $ALIVE_BASE/user/log/adapters/CiscoUcsAdapter/ folder. The collector log files are in the $ALIVE_BASE/user/log/ folder. The logging level is set to ERROR by default. To troubleshoot issues, set the logging level to INFO. To view detailed messages, including micro steps, queries, and returned results, set the logging level to DEBUG. You can set the base log level for the collector via Administrator -> Support -> Logs -> Select Collector folder -> Select Edit Properties -> Edit Root logger level. NOTE: If you set the logging level to DEBUG, log files can become large very quickly. Set the logging level to DEBUG only for short periods of time. For complete information about viewing log files and modifying log levels, refer to the VROps online help.
  • 14. 14 vRealize Operations Management Pack for Cisco UCS User Guide 11.  Appendix I: Cisco UCS Metrics The Cisco UCS Management Pack collects metrics for the Cisco UCS System and its objects. 11.1  Cisco UCS – Adapter Instance A top-level resource for a Cisco UCS Manager Instance. 11.2  Cisco UCS – Chassis A resource kind representing a Cisco UCS B-Series Chassi METRIC NAME TYPE DESCRIPTION System Metrics System Up Time string The uptime of the adapter instance METRIC NAME TYPE DESCRIPTION Equipment Chassis Admin State string The admin state of the Chassis Configuration State string The configuration state of the Chassis License State string The license state of the Chassis Operability State string The operability state of the Chassis Operability string The operability value of the Chassis Power State string The power state of the Chassis Thermal State string The thermal state of the Chassis Equipment Chassis Stats Input Power (W) double The input power in watts of the Chassis Output Power (W) double The output power in watts of the Chassis General Event count double The number of UCSM faults found relating to the device Powered On string The power state of the physical device
  • 15. 15 vRealize Operations Management Pack for Cisco UCS User Guide 11.3  Cisco UCS – Power Supply Unit A resource kind representing a Cisco UCS Power Supply Unit. METRIC NAME TYPE DESCRIPTION Equipment PSU Operating State string The operating state of the Power Supply Unit Operability string The operability value of the Power Supply Unit Power State string The power state of the Power Supply Unit Thermal State string The thermal state of the Power Supply Unit Voltage State string The voltage state of the Power Supply Unit Equipment PSU Input Stats Current (A) double The current in amps sent through the Power Supply Unit Input Status string The input status of the Power Supply Unit Power (W) double The power in watts used in the Power Supply Unit Voltage (V) double The voltage in volts being used in the Power Supply Unit Equipment PSU Stats Ambient Temperature (C) double The ambient temperature in Celsius recorded by the Power Supply Unit Input 210 Volt (V) double The Input 210 volt usage in volts used by the Power Supply Unit Output 12 Volt (V) double The output 12 volt usage in volts used by the Power Supply Unit Output 3 Volt (V) double The Output 3 volt usage in volts used by the Power Supply Unit Output Current (A) double The output current in amps by the Power Supply Unit Output Power (W) double The output power in watts by the Power Supply Unit General Event Count double The number of UCSM faults found relating to the device Powered On string The power state of the physical device
  • 16. 16 vRealize Operations Management Pack for Cisco UCS User Guide 11.4  Cisco UCS – Fan A resource kind representing a Cisco UCS Fan. METRIC NAME TYPE DESCRIPTION Equipment Fan Overall Status string The overall status of the Fan Operability string The operability value of the Fan Power State string The power state of the Fan Thermal State string The thermal state of the Fan Voltage State string The voltage state of the Fan Equipment Fan Stats Speed (RPM) double The speed recorded as rotations per minute of the Fan General Event Count double The number of UCSM faults found relating to the device Powered On string The power state of the physical device
  • 17. 17 vRealize Operations Management Pack for Cisco UCS User Guide 11.5  Cisco UCS – IO Module A resource kind representing a Cisco UCS IO Module. METRIC NAME TYPE DESCRIPTION Equipment IO Card Configuration State string The configuration state of the IO Module Operational State string The operational state of the IO Module Operability string The operability value of the IO Module Peer Communication Status string The peer communication status of the IO Module Power State string The power state of the IO Module Thermal State string The thermal state of the IO Module Voltage State string The voltage state of the IO Module Equipment IO Card Stats Ambient Temperature (C) double The ambient temperature in Celsius recorded by the IO Module ASIC Temperature (C) double The temperature in Celsius recorded by the IO Module (Ethernet) Port Sent Bandwidth Sent Operations per sec double The number of packets sent per second Sent Throughput (Bytes/sec) double The number of bytes sent per second Sent Throughput (KB/sec) double The number of kilobytes sent per second Sent Throughput (MB/sec) double The number of megabytes sent per second (Ethernet) Port Received Bandwidth Received Operations per sec double The number of packets received per second Received Throughput (Bytes/sec) double The number of bytes received per second Received Throughput (KB/sec) double The number of kilobytes received per second Received Throughput (MB/sec) double The number of megabytes received per second Fiber Channel Port Statistics Received Packets per sec double The number of packets received per second Received Throughput (Bytes/sec) double The number of bytes received per second Received Throughput (KB/sec) double The number of kilobytes received per second Received Throughput (MB/sec) double The number of megabytes received per second Received Throughput (GB/sec) double The number of gigabytes received per second Sent Packets per sec double The number of packets sent per second Sent Throughput (Bytes/sec) double The number of bytes sent per second Sent Throughput (KB/sec) double The number of kilobytes sent per second Sent Throughput (MB/sec) double The number of megabytes sent per second Sent Throughput (GB/sec) double The number of gigabytes sent per second General Event Count double The number of UCSM faults found relating to the device Powered On string The power state of the physical device
  • 18. 18 vRealize Operations Management Pack for Cisco UCS User Guide 11.6  Cisco UCS – Rack A resource kind representing a Cisco UCS C – Series Server. METRIC NAME TYPE DESCRIPTION Compute Rack Unit Has Service Profile string Returns True if the Rack has a Service Profile Effective Memory (MB) double The effective memory in megabytes of the Rack Effective Memory (GB) double The effective memory in gigabytes of the Rack Total Memory (MB) double The total memory in megabytes of the Rack Total Memory (GB) double The total memory in gigabytes of the Rack Operating Power string The operating power state of the Rack Overall Status string The overall status of the Rack Operability string The operability value of the Rack Compute Rack Unit Stats Ambient Temperature (C) double The ambient temperature in Celsius recorded by the Rack Front Temperature (C) double The front temperature in Celsius recorded by the Rack IO Hub 1 Temperature (C) double The IO Hub 1 temperature in Celsius recorded by the Rack IO Hub 2 Temperature (C) double The IO Hub 2 temperature in Celsius recorded by the Rack Rear Temperature (C) double The rear temperature in Celsius recorded by the Rack General Event Count double The number of UCSM faults found relating to the device Powered On string The power state of the physical device
  • 19. 19 vRealize Operations Management Pack for Cisco UCS User Guide 11.7  Cisco UCS – Fabric Interconnect A resource representing a top-level switch for the Cisco UCS system. METRIC NAME TYPE DESCRIPTION Network Element Operability string The operability value of the Fabric Interconnect Thermal State string The thermal state of the Fabric Interconnect System Stats Load Average double The load average of the Fabric Interconnect Effective Memory (MB) double The effective memory in Megabytes of the Fabric Interconnect Effective Memory (GB) double The effective memory in Gigabytes of the Fabric Interconnect Cached Memory (MB) double The cached memory in Megabytes of the Fabric Interconnect Cached Memory (GB) double The cached memory in Gigabytes of the Fabric Interconnect (Ethernet) Port Sent Bandwidth Sent Operations per sec double The number of packets sent per second Sent Throughput (Bytes/sec) double The number of Bytes sent per second Sent Throughput (KB/sec) double The number of Kilobytes sent per second Sent Throughput (MB/sec) double The number of Megabytes sent per second (Ethernet) Port Received Bandwidth Received Operations per sec double The number of packets received per second Received Throughput (Bytes/sec) double The number of Bytes received per second Received Throughput (KB/sec) double The number of Kilobytes received per second Received Throughput (MB/sec) double The number of Megabytes received per second Fiber Channel Port Statistics Received Packets per sec double The number of packets received per second Received Throughput (Bytes/sec) double The number of Bytes received per second Received Throughput (KB/sec) double The number of Kilobytes received per second Received Throughput (MB/sec) double The number of Megabytes received per second Received Throughput (GB/sec) double The number of Gigabytes received per second Sent Packets per sec double The number of packets sent per second Sent Throughput (Bytes/sec) double The number of Bytes sent per second Sent Throughput (KB/sec) double The number of Kilobytes sent per second Sent Throughput (MB/sec) double The number of Megabytes sent per second Sent Throughput (GB/sec) double The number of Gigabytes sent per second General Event Count double The number of UCSM faults found relating to the device Powered On string The power state of the physical device
  • 20. 20 vRealize Operations Management Pack for Cisco UCS User Guide 11.8  Cisco UCS – Blade A resource representing a blade for the Cisco UCS B-Series Server. METRIC NAME TYPE DESCRIPTION Compute Blade Admin State string The admin state of the Blade Has Service Profile string Returns True if the Blade has a Service Profile Effective Memory (MB) double The effective memory in Megabytes of the Blade Effective Memory (GB) double The effective memory in Gigabytes of the Blade Total Memory (MB) double The total memory in Megabytes of the Blade Total Memory (GB) double The total memory in Gigabytes of the Blade Memory Speed (MHz) string The memory speed of the Blade Operating Power string The operating power state of the Blade Operability string The operability value of the Blade Overall Status string The overall status of the Blade Service Profile string The service profile being used by the server Network Bandwidth Received Operations per second double The number of packets received per second Received Throughput (Bytes/sec) double The number of Bytes received per second Received Throughput (KB/sec) double The number of Kilobytes received per second Received Throughput (MB/sec) double The number of Megabytes received per second Received Throughput (GB/sec) double The number of Gigabytes received per second Sent Operations per sec double The number of packets sent per second Sent Throughput (Bytes/sec) double The number of Bytes sent per second Sent Throughput (KB/sec) double The number of Kilobytes sent per second Sent Throughput (MB/sec) double The number of Megabytes sent per second Sent Throughput (GB/sec) double The number of Gigabytes sent per second Port Utilization (%) double Percent of the port bandwidth being used General Event Count double The number of UCSM faults found relating to the device Powered On string The power state of the physical device
  • 21. 21 vRealize Operations Management Pack for Cisco UCS User Guide 12.  Appendix II: Cisco UCS Alerts The Cisco UCS Management Pack creates alerts and gives recommended actions based on various symptoms that it detects in the environment. See the table below for details regarding each alert. NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltInfo See symptom details for more information about this fault. Fault: Info None set. Reference: <a href="http://www.cisco. com/c/en/us/td/docs/unified_computing/ucs/ ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltWarning See symptom details for more information about this fault. Fault: Warning None set. Reference: <a href="http://www.cisco. com/c/en/us/td/docs/unified_computing/ucs/ ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltImmediate See symptom details for more information about this fault. Fault: Imme- diate None set. Reference: <a href="http://www.cisco. com/c/en/us/td/docs/unified_computing/ucs/ ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCritical See symptom details for more information about this fault. Fault: Critical None set. Reference: <a href="http://www.cisco. com/c/en/us/td/docs/unified_computing/ucs/ ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltAdaptorEx- tEthIfMisConnect The network facing adaptor interface's link is misconnected. The Cisco UCS Manager raises this fault when any of the following scenario occur: UCSM detects a new connectivity between previously configured switch port/fex port and reported adaptor external interface. UCSM detects a misconnected link between a fabric interconnect/fex and its non-peer adaptor's interface. Fault: Adaptor External Eth- ernet Interface Misconnect Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check whether the adaptor link is connected to a port belonging to its peer fabric interconnect/fabric extender. Step 3: If connectivity seems correct, reacknowledge the server. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltAdaptorEx- tEthIfMissing The network facing adaptor interface's link is missing. The Cisco UCS Manager raises this fault when any of the following scenario occur: UCSM detects a missing connectivity between previously configured switch port/ fex port and its previous peer adaptor external interface. Fault: Adaptor External Eth- ernet Interface Missing Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check whether there is any adaptor link misconnected to non-peer fabric interconnect/fabric extender. Step 3: If connectivity seems correct, reacknowledge the server. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 22. 22 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltAdaptorEx- tIfLink-down The network facing adaptor interface's link is down. The Cisco UCS Manager raises this fault when any of the following scenarios occur: The UCSM can not establish and/ or validate adaptor's connectivity to any one of the fabric interconnects. Endpoint reports the link down (or vNIC down) event on the adaptor link Endpoint reports the errored link state (or errored VNIC state) event on the adaptor link Fault: Adap- tor External Interface Link Down Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check whether the adaptor is connected and configured properly and it is running the recommended firmware version. Step 3: If the server is stuck at discovery, decommission the server and reacknowledge the server slot. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltAdaptor- HostEthIfMisCon- nect Network facing host interface link is misconnected. The Cisco UCS Manager raises this fault when any of the following scenario occur: UCSM detects a new connectivity between previously configured switch port and reported host ethernet interface. UCSM detects a misconnected link between host interface and its non-peer fabric interconnect. Fault: Adaptor Host Ethernet Interface Mis- connect Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check whether the adaptor link is connected to a port belonging to its peer fabric interconnect. Step 3: If connectivity seems correct, reacknowledge the server. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltAdaptor- HostEthIfMissing Network facing host interface link is missing. Cisco UCS Manager raises this fault when any of the following scenario occur: UCSM detects a missing connectivity between previously configured switch port and its previous peer host interface Fault: Adaptor Host Ether- net Interface Missing Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check whether there is any adaptor link misconnected to non-peer fabric interconnect. Step 3: If connectivity seems correct, reacknowledge the server. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 23. 23 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltAdaptor- HostIfLink-down This fault typically occurs as a result of one of the following issues: The fabric interconnect is in the End-Host mode, and all uplink ports failed. The server port to which the adapter is pinned failed. A transient error that caused the link to fail. Fault: Adaptor Host Interface Link Down Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: If an associated port is disabled, enable the port. Step 3: Reacknowledge the server with the adapter that has the failed link. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltAdapto- rUnitAdaptor- Reachability The Cisco UCS Manager cannot access the adapter. This fault typically occurs as a result of one of the following issues: The server does not have sufficient power. The I/O module is not functional. The adapter firmware has failed. The adapter is not functional. Fault: Adaptor Unit Adaptor Reachability Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the POST results for the server. In the Cisco UCS Manager GUI, you can access the POST results on the General tab for the server. In the Cisco UCS Manager CLI, access the POST results through the show post command under the scope for the server. Step 3: In the Cisco UCS Manager, check the power state of the server. Step 4: Verify that the physical server has the same power state. Step 5: If the server is off, turn the server on. Step 6: If the server is on, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltAdapto- rUnitMissing The IO adaptor unit is missing The Cisco UCS Manager raises this fault when any of the following scenarios occur: Endpoint reports there is no mezzanine card plugged into an adaptor slot Endpoint can not detect/ communicate to the mezzanine card plugged into an adaptor slot Fault: Adaptor Unit Missing Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Make sure the mezzanine card is plugged into an adaptor slot in the server. Step 3: Check whether the adaptor is connected and configured properly and it is running the recommended firmware version. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltAdaptorUni- tUnidentifiable-fru This fault typically occurs because the Cisco UCS Manager has detected an unsupported adapter. For example, the model, vendor, or revision is not recognized. Fault: Adaptor Unit Unidentifi- able FRU Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that a supported adapter is installed. Step 3: Verify that the capability catalog in the Cisco UCS Manager is up-to-date. If necessary, update the catalog. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 24. 24 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquip- mentChassisIden- tity This fault typically occurs when an I/O module has corrupted or has malformed FRU Information. Fault: Equip- ment Chassis Identity Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentChassisIdenti- ty-unestablishable This fault typically occurs because the Cisco UCS Manager has detected an unsupported chassis. For example, the model, vendor, or revision is not recognized. Fault: Equip- ment Chassis Identity Unes- tablishable Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that the capability catalog in the Cisco UCS Manager is up-to-date. If necessary, update the catalog. Step 3: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentChassisInop- erable This fault typically occurs for one of the following reasons: The fabric interconnect cannot communicate with a chassis. For a cluster configuration, this fault means that neither fabric interconnect can communicate with the chassis. The chassis has an invalid FRU. Fault: Equip- ment Chassis Inoperable Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: In Cisco UCS Manager, acknowledge the chassis that raised the fault. Step 3: Physically unplug and re-plug the power cord to the chassis. Step 4: Verify that the I/O modules are functional. Step 5: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentChassisPow- erProblem This fault typically occurs when the chassis fails to meet the minimal power requirements defined in the power policy or when one or more power supplies have failed. Fault: Equip- ment Chassis Power Prob- lem Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: In Cisco UCS Manager, verify that all PSUs for the chassis are functional. Step 3: Verify that all PSUs are seated properly within the chassis and are powered on. Step 4: Physically unplug and re-plug the power cord to the chassis. Step 5: If all PSUs are operating at maximum capacity, either add more PSUs to the chassis or redefine the power policy in the Cisco UCS Manager. Step 6: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 25. 25 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquip- mentChassisSee- prom-inoperable None set. Fault: Equip- ment Chassis SEEPROM Inoperable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentChassisTher- malThresholdCrit- ical None set. Fault: Equip- ment Chas- sis Thermal Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentChassisTher- malThresholdNon- Critical None set. Fault: Equip- ment Chas- sis Thermal Threshold Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentChassisTher- malThresholdNon- Recoverable None set. Fault: Equip- ment Chas- sis Thermal Threshold Non Recoverable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentChassisUnac- knowledged This fault typically occurs when or more of the I/O module links from the chassis are unacknowledged. Fault: Equip- ment Chassis Unacknowl- edged Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the state of the I/O module links. Step 3: Reacknowledge the chassis. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 26. 26 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquip- mentChassisUn- supportedConnec- tivity This fault typically occurs when the current connectivity for a chassis does not match the configuration in the chassis discovery policy. Fault: Equip- ment Chassis Unsupported Connectivity Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that the correct number of links are configured in the chassis discovery policy. Step 3: Check the state of the I/O module links. Step 4: Reacknowledge the chassis. Step 5: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFabricCom- puteSlotEpMis- placedInChassis- Slot This fault typically occurs when the Cisco UCS Manager detects a server in a chassis slot that does not match what was previously equipped in the slot. Fault: Fabric Compute Slot Ep Misplaced In Chassis Slot Step 1: If the previous server was intentionally removed and a new one inserted, reacknowledge the server. Step 2: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFabricCom- puteSlotEpServ- erIdentification- Problem This fault typically occurs when the Cisco UCS Manager encountered a problem identifying the server in a chassis slot. Fault: Fabric Compute Slot Ep Server Identification Problem Step 1: Remove and reinsert the server. Step 2: Reacknowledge the server. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMgmtEnti- tyChassis-1-SEE- PROM-error None set. Fault: Man- agement Entity Chassis-1- SEEPROM-Er- ror Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMgmtEnti- tyChassis-2-SEE- PROM-error None set. Fault: Man- agement Entity Chassis-2- SEEPROM-Er- ror Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 27. 27 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltMgmtEnti- tyChassis-3-SEE- PROM-error None set. Fault: Man- agement Entity Chassis-3- SEEPROM-Er- ror Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEtherServ- erIntFIoHardware- failure None set. Fault: Ether Server Int FIo Hardware Failure Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFab- ricEthEstcPcEp- Down This fault typically occurs when a member- port in a Ethernet port- channel is down. Fault: Fabric Ethernet Estc Pc Ep Down Step 1: Check the link connectivity on the upstream Ethernet switch. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFabricEth- LanPcEpDown This fault typically occurs when a member- port in a Ethernet port- channel is down. Fault: Fabric Ethernet Lan Pc Ep Down Step 1: Check the link connectivity on the upstream Ethernet switch. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltVnicEther- Config-failed This fault typically occurs when the Cisco UCS Manager could not place the vNIC on the vCon. Fault: Vnic Ether Config Failed Step 1: Verify that the server was successfully discovered. Step 2: Verify that the correct type of adapters are installed on the server. Step 3: Confirm that the vCon assignment is correct. Step 4: If the above steps do not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FexIdentity This fault typically occurs when an fex has corrupted or has malformed FRU Information. Fault: Equip- ment Fex Identity Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that the capability catalog in the Cisco UCS Manager is up-to-date. If necessary, update the catalog. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 28. 28 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquipment- FexIdentity-unes- tablishable This fault typically occurs because the Cisco UCS Manager has detected an unsupported chassis. For example, the model, vendor, or revision is not recognized. Fault: Equip- ment Fex Identity Unes- tablishable Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that the capability catalog in the Cisco UCS Manager is up-to-date. If necessary, update the catalog. Step 3: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FexPost-failure This fault typically occurs when the fex encounters errors during the Power On Self Test (POST). The impact of this fault varies depending on what errors were encountered during POST. Fault: Equip- ment Fex Post Failure Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the POST results for the fex. In the Cisco UCS Manager GUI, you can access the POST results from the General tab for the fex. In the Cisco UCS Manager CLI, you can access the POST results through the show post command under the scope for the fex. Step 3: Reboot the fex. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEther- SwitchIntFIoSat- ellite-wiring-num- bers-unexpected Chassis discovery policy conflict with present IOM uplinks. Cisco UCS Manager raises this fault when any of the following scenario occur: UCSM detects number of present IOM uplinks are less than that defined in Chassis discovery policy link-action Fault: Ether Switch Int FIo Satellite Wiring Numbers Un- expected Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Make sure that number of present IOM uplinks are at least same as that defined in chassis discovery policy link-action. Configure corresponding sever ports. Step 3: Re-acknowledge the chassis to acknowledge the mismatched number of present links. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEther- SwitchIntFIoSatel- lite-wiring-problem There is a satellite wiring problem on network facing interface of IO-moduleThe Cisco UCS Manager raises this fault when any of the following scenario occur: The UCSM detects that at least one IOM uplink is misconnected to one of the (fabric interconnect) switch port Fault: Ether Switch Int FIo Satellite Wiring Problem Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify the fabric interconnect-chassis topology. Make sure each IO Module is connected to only one fabric interconnect. Step 3: Ensure that the links are plugged in properly and re-acknowledge the chassis. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 29. 29 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltExtmgmtIf- Mgmtifdown External management interface on fabric interconnect is operationally down. The Cisco UCS Manager raises this fault when any of the following scenario occur: Endpoint(switch/fabric interconnect) reports that operational state of external management interface is down. Fault: Ext- mgmt Interface Management Interface Down Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the state transitions of external management interface on fabric interconnect. Check the link connectivity. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMgmtEntity- Degraded None set. Fault: Man- agement Entity Degraded Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMgmtEntity- Down None set. Fault: Man- agement Entity Down Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMgmtEntity- Election-failure None set. Fault: Man- agement Entity Election Failure Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 30. 30 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltMgmtEntity- Ha-not-ready None set. Fault: Manage- ment Entity HA not Ready Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMgmtEntity- Management-ser- vices-failure None set. Fault: Man- agement Entity Management Services Failure Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMgmtEntity- Management-ser- vices-unresponsive None set. Fault: Man- agement Entity Management Services Unre- sponsive Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMgmtEnti- tyVersion-incom- patible None set. Fault: Man- agement Entity Version Incom- patible Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 31. 31 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltNetworkEle- mentInoperable The IO fabric interconnect is inoperable. The Cisco UCS Manager raises this fault when any of the following scenarios occur: The switch cluster controller reports that the membership state of the fabric interconnect is down. Fault: Network Element Inop- erable Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Make sure that both the fabric interconnects in the HA cluster are running the same switch software versions. Step 3: Verify that the fabric interconnect is running the switch software version compatible to the UCS Manager software version. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltStor- ageItemCapacity- Exceeded None set. Fault: Storage Item Capacity Exceeded Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltStor- ageItemCapacity- Warning None set. Fault: Storage Item Capacity Warning Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FanDegraded None set. Fault: Equip- ment Fan Degraded Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FanInoperable None set. Fault: Equip- ment Fan Inoperable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 32. 32 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquipment- FanMissing None set. Fault: Equip- ment Fan Missing Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FanModuleDe- graded None set. Fault: Equip- ment Fan Module De- graded Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FanModuleIdentity This fault typically occurs when fan module has corrupted or has malformed FRU Information. Fault: Equip- ment Fan Module Iden- tity Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FanModuleInoper- able None set. Fault: Equip- ment Fan Module Inop- erable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FanModuleMissing None set. Fault: Equip- ment Fan Module Miss- ing Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 33. 33 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquipment- FanModuleTher- malThresholdCrit- ical None set. Fault: Equip- ment Fan Module Ther- mal Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FanModuleTher- malThresholdNon- Critical None set. Fault: Equip- ment Fan Module Ther- mal Threshold Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FanModuleTher- malThresholdNon- Recoverable None set. Fault: Equip- ment Fan Module Ther- mal Threshold Non Recover- able Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FanPerfThreshold- Critical None set. Fault: Equip- ment Fan Perf Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FanPerfThreshold- LowerNonRecov- erable None set. Fault: Equip- ment Fan Perf Threshold Lower Non Recoverable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 34. 34 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquipment- FanPerfThreshold- NonCritical None set. Fault: Equip- ment Fan Perf Threshold Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipment- FanPerfThreshold- NonRecoverable None set. Fault: Equip- ment Fan Perf Threshold Non Recoverable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltVnicFcCon- fig-failed This fault typically occurs when the Cisco UCS Manager could not place the vHBA on the vCon. Fault: Vnic Fc Config Failed Step 1: Verify that the server was successfully discovered. Step 2: Verify that the correct type of adapters are installed on the server. Step 3: Confirm that the vCon assignment is correct. Step 4: If the above steps do not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipmen- tIOCardAutoUp- gradingFirmware This fault typically occurs when an I/O module is auto upgrading. Fault: Equip- ment IOCard Auto Upgrad- ing Firmware Step 1: If IOM version and switch version are not the same, then wait for some time for auto-upgrade to complete. Step 2: Auto-upgrade happens when IOM version is no longer compatible with Switch version. Step 3: Fault will be cleared automatically when IOM upgrade is completed. Step 4: If you see the fault even after IOM Overall Status changes to operable, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipmen- tIOCardFirmware- Upgrade This fault typically occurs when an IOM upgrade fails. Fault: Equip- ment IOCard Firmware Upgrade Step 1: Check FSM status under IOM and check if the FSM upgrade was completed successfully or failed. Step 2: If FSM failed, then look for the error message in the FSM. Step 3: If the error message is self-explanatory, eg: No connection to end point or link down etc, check the physical connectivity. Step 4: If the fault persists, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 35. 35 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltFirmware- BootUnitCantBoot This fault typically occurs when the startup image is corrupted/ invalid and end point cannot boot from startup image. Fault: Firm- ware Boot Unit Cant Boot Step 1: Go to FSM tab for the end point on which the fault is raised and check for error description. Step 2: If FSM failed, then look for the error message in the FSM. Step 3: Error message usually tells why end point was not able to boot the startup image. Eg: Something like Bad-Image or checksum failed etc. Step 4: If the fault persists, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFirmware- PackItemIm- ageMissing This fault typically occurs when the image the pack item is referring to is not present. Fault: Firm- ware Pack Item Image Missing Step 1: Go to Firmware Management-Images tab in GUI and check if the image which is reported as missing is available or not. Step 2: If Image is present, check for model and vendor of the image by selecting the image. Step 3: If the image for specified model and vendor is not present, then download that image or bundle from cisco. Step 4: If the image is present and the fault persists, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFirmware- UpdatableIma- geUnusable This fault typically occurs when the backup image is unusable. Fault: Firm- ware Updat- able Image Unusable Step 1: Check out the reason specified for the backup image unusable. Step 2: If it is bad-image/ corrupted-image, try downloading the image again from Cisco site.. Step 3: If the image is present and the fault persists, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipmen- tIOCardIdentity This fault typically occurs when an I/O module has corrupted or has malformed FRU Information. Fault: Equip- ment IOCard Identity Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 36. 36 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquipmen- tIOCardInacces- sible This fault typically occurs because an I/O module has lost connection to the fabric interconnects. In a cluster configuration, the chassis fails over to the other I/O module. For a standalone configuration, the chassis associated with the I/O module loses network connectivity. This is a Critical fault because it can result in the loss of network connectivity and disrupt data traffic through the I/O module. Fault: Equip- ment IOCard Inaccessible Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Wait a few minutes to see if the fault clears. This is typically a temporary issue, and can occur after a firmware upgrade. Step 3: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipmen- tIOCardPeerDis- connected This fault typically occurs when an I/O module is unable to communicate with its peer I/O module. Fault: Equip- ment IOCard Peer Discon- nected Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Wait a few minutes to see if the fault clears. This is typically a temporary issue, and can occur after a firmware upgrade. Step 3: If the fault does not clear after a few minutes, remove and reinsert the I/O module. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipmen- tIOCardPost-failure This fault typically occurs when the I/O module encounters errors during the Power On Self Test (POST). The impact of this fault varies depending on what errors were encountered during POST. Fault: Equip- ment IOCard Post Failure Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the POST results for the I/O module. In Cisco UCS Manager GUI, you can access the POST results from the General tab for the I/O module. In Cisco UCS Manager CLI, you can access the POST results through the show post command under the scope for the I/O module. Step 3: Reboot the I/O module. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 37. 37 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquipmen- tIOCardRemoved This fault typically occurs because an I/O module is removed from the chassis. In a cluster configuration, the chassis fails over to the other I/O module. For a standalone configuration, the chassis associated with the I/O module loses network connectivity. This is a Critical fault because it can result in the loss of network connectivity and disrupt data traffic through the I/O module. Fault: Equip- ment IOCard Removed Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Re-insert the I/O module and configure the fabric-interconnect ports connected to it as server ports and wait a few minutes to see if the fault clears. Step 3: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipmen- tIOCardThermal- Problem None set. Fault: Equip- ment IOCard Thermal Prob- lem Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentIOCardTher- malThresholdCrit- ical None set. Fault: Equip- ment IOCard Thermal Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentIOCardTher- malThresholdNon- Critical None set. Fault: Equip- ment IOCard Thermal Threshold Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 38. 38 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquip- mentIOCardTher- malThresholdNon- Recoverable None set. Fault: Equip- ment IOCard Thermal Threshold Non Recoverable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipmen- tIOCardUnacknowl- edged This fault typically occurs when an I/O module is unacknowledged. Fault: Equip- ment IOCard Unacknowl- edged Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the state of the I/O module links. Step 3: Reacknowledge the chassis. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquipmen- tIOCardUnsupport- edConnectivity This fault typically occurs when the current connectivity for an I/O module does not match the configuration in the chassis discovery policy. Fault: Equip- ment IOCard Unsupported Connectivity Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that the correct number of links are configured in the chassis discovery policy. Step 3: Check the state of the I/O module links. Step 4: Reacknowledge the chassis. Step 5: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLicenseFile- BadLicenseFile Installation of a license file on this fabric interconnect has failed. This fault typically occurs if license file is badly formatted or does not have a matching server host ID with fabric interconnect. Fault: License File Bad Li- cense File Step 1: In the Cisco UCS Manager CLI, check the server host IDs for both fabric interconnects. You can access the host ID Information by issuing show server-host-id detail command under the license scope. Step 2: Match the host-IDs with the contents in license file procured, if it matches, execute the show tech-support command and contact Cisco Technical Support. Step 3: If it does not match, contact Cisco Technical Support for the correct license file. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLicenseFile- FileNotDeleted Deletion of a license file on this fabric interconnect has failed. This fault typically occurs if license framework is not able to delete a file. Fault: License File File Not Deleted Step 1: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 39. 39 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltLicenseIn- stanceGracePeri- odWarning1 The fabric interconnect is running at least one port in the grace-period. This fault typically occurs if one or more ports on the fixed module are enabled after consuming all default licenses. Fault: License Instance Grace Period Warn- ing1 Step 1: If the fault occurs in the Cisco UCS Manager GUI, check the number of ports enabled on Fixed module. Step 2: Check the number of licenses installed and consumed on each fabric interconnect. In the Cisco UCS Manager GUI, you can access the licensing Information from the Admin tab for the fabric interconnect. In the Cisco UCS Manager CLI, you can access the licensing information by issuing show usage detail command under the license scope. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLicenseIn- stanceGracePeri- odWarning2 The fabric interconnect is running at least one port in grace-period for more than 10 days. This fault typically occurs if one or more ports on the fixed module are enabled after consuming all default licenses and system is in this state for more than 10 days. Fault: License Instance Grace Period Warn- ing2 Step 1: If the fault occurs in the Cisco UCS Manager GUI, check the number of ports enabled on Fixed module. Step 2: Check the number of licenses installed and consumed on each fabric interconnect. In the Cisco UCS Manager GUI, you can access the licensing Information from the Admin tab for the fabric interconnect. In the Cisco UCS Manager CLI, you can access the licensing information by issuing show usage detail command under the license scope. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLicenseIn- stanceGracePeri- odWarning3 The fabric interconnect is running at least one port in grace-period for more than 30 days. This fault typically occurs if one or more ports on the fixed module are enabled after consuming all default licenses and system is in this state for more than 30 days. Fault: License Instance Grace Period Warn- ing3 Step 1: If the fault occurs in the Cisco UCS Manager GUI, check the number of ports enabled on Fixed module. Step 2: Check the number of licenses installed and consumed on each fabric interconnect. In the Cisco UCS Manager GUI, you can access the licensing Information from the Admin tab for the fabric interconnect. In the Cisco UCS Manager CLI, you can access the licensing information by issuing show usage detail command under the license scope. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLicenseIn- stanceGracePeri- odWarning4 The fabric interconnect is running at least one port in grace-period for more than 60 days. This fault typically occurs if one or more ports on the fixed module are enabled after consuming all default licenses and system is in this state for more than 60 days. Fault: License Instance Grace Period Warn- ing4 Step 1: If the fault occurs in the Cisco UCS Manager GUI, check the number of ports enabled on Fixed module. Step 2: Check the number of licenses installed and consumed on each fabric interconnect. In the Cisco UCS Manager GUI, you can access the licensing Information from the Admin tab for the fabric interconnect. In the Cisco UCS Manager CLI, you can access the licensing information by issuing show usage detail command under the license scope. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 40. 40 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltLicenseIn- stanceGracePeri- odWarning5 The fabric interconnect is running at least one port in grace-period for more than 90 days. This fault typically occurs if one or more ports on the fixed module are enabled after consuming all default licenses and system is in this state for more than 90 days. Fault: License Instance Grace Period Warn- ing5 Step 1: If the fault occurs in the Cisco UCS Manager GUI, check the number of ports enabled on Fixed module. Step 2: Check the number of licenses installed and consumed on each fabric interconnect. In the Cisco UCS Manager GUI, you can access the licensing Information from the Admin tab for the fabric interconnect. In the Cisco UCS Manager CLI, you can access the licensing information by issuing show usage detail command under the license scope. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLicenseIn- stanceGracePeri- odWarning6 The fabric interconnect is running at least one port in grace-period for more than 119 days. This fault typically occurs if one or more ports on the fixed module are enabled after consuming all default licenses and system is in this state for more than 119 days. Fault: License Instance Grace Period Warn- ing6 Step 1: If the fault occurs in the Cisco UCS Manager GUI, check the number of ports enabled on Fixed module. Step 2: Check the number of licenses installed and consumed on each fabric interconnect. In the Cisco UCS Manager GUI, you can access the licensing Information from the Admin tab for the fabric interconnect. In the Cisco UCS Manager CLI, you can access the licensing information by issuing show usage detail command under the license scope. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLicenseIn- stanceGracePeri- odWarning7 The fabric interconnect is running at least one port in grace-period for more than 120 days. This fault typically occurs if one or more ports on the fixed module are enabled after consuming all default licenses and system is in this state for more than 120 days. This puts the system licensing state as expired. Fault: License Instance Grace Period Warn- ing7 Step 1: If the fault occurs in the Cisco UCS Manager GUI, check the number of ports enabled on Fixed module. Step 2: Check the number of licenses installed and consumed on each fabric interconnect. In the Cisco UCS Manager GUI, you can access the licensing Information from the Admin tab for the fabric interconnect. In the Cisco UCS Manager CLI, you can access the licensing information by issuing show usage detail command under the license scope. Step 3: Execute the show tech-support command and contact Cisco Technical Support immediately to procure more licenses. Step 4: Disable any additional ports to bring the number of enabled ports down to the number of total licenses. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEther- SwitchIntFIoSatel- lite-connection-ab- sent None set. Fault: Ether Switch Int FIo Satellite Con- nection Absent Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 41. 41 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltMemoryAr- rayVoltageThresh- oldCritical None set. Fault: Memory Array Voltage Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMemoryAr- rayVoltageThresh- oldNonCritical None set. Fault: Memory Array Voltage Threshold Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMemoryAr- rayVoltageThresh- oldNonRecoverable None set. Fault: Memory Array Voltage Threshold Non Recoverable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMemory- BufferUnitTher- malThresholdCrit- ical None set. Fault: Mem- ory Buffer Unit Thermal Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMemory- BufferUnitTher- malThresholdNon- Critical None set. Fault: Mem- ory Buffer Unit Thermal Threshold Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 42. 42 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltMemory- BufferUnitTher- malThresholdNon- Recoverable None set. Fault: Mem- ory Buffer Unit Thermal Threshold Non Recoverable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMemoryU- nitDegraded The DIMM is in a degraded operability state. The Cisco UCS Manager raises this fault when any of the following scenarios occur: The UCSM marks a memory unit (DIMM) as degraded operability when an excessive number of correctable ECC errors are reported by BIOS. Fault: Memory Unit Degraded Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Monitor the error statistics on the degraded DIMM through the GUI tab. If the high number of errors persists, there is a high possibility of the DIMM becoming inoperable. Step 3: The fault indicates that the DIMM is operating in a degraded state. If the DIMM becomes inoperable, replace the DIMM. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMemoryU- nitIdentity-unestab- lishable This fault typically occurs because the Cisco UCS Manager has detected unsupported DIMM in the server. For example, the model, vendor, or revision is not recognized. Fault: Memory Unit Identity Unestablish- able Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that the capability catalog in the Cisco UCS Manager is up-to-date. If necessary, update the catalog. Step 3: If the above actions did not resolve the issue, you may have unsupported DIMMs or DIMM configuration in the server. Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMemoryUni- tInoperable This fault typically occurs because an above threshold number of correctable or uncorrectable errors occurred on a DIMM. The DIMM may be inoperable. Fault: Memory Unit Inoperable Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: If the SEL is enabled, look at the SEL statistics on the DIMM to determine which threshold was crossed. Step 3: If necessary, replace the DIMM. Step 4: If the above actions do not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 43. 43 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltMemoryU- nitThermalThresh- oldCritical None set. Fault: Memory Unit Thermal Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMemoryU- nitThermalThresh- oldNonCritical None set. Fault: Memory Unit Thermal Threshold Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMemoryU- nitThermalThresh- oldNonRecoverable None set. Fault: Memory Unit Thermal Threshold Non Recoverable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFabricLan- PinGroupEmpty This fault typically occurs when a LAN Pin Group does not contain any targets. Fault: Fabric Lan Pin Group Empty Step 1: Add a target to the LAN Pin Group. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFabricSan- PinGroupEmpty This fault typically occurs when a SAN Pin Group does not contain any targets. Fault: Fabric San Pin Group Empty Step 1: Add a target to the SAN Pin Group. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PoolEmpty This fault typically occurs when the selected server pool does not contain any servers. Fault: Com- pute Pool Empty Step 1: Verify the qualifier settings in the server pool policy qualifications. If the policy was modified after the server was discovered, reacknowledge the server. Step 2: Manually associate the service profile with a server. Step 3: If the server pool is not used, ignore the fault. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 44. 44 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltFcpoolInitia- torsEmpty This fault typically occurs when a WWN pool does not contain any WWNs. Fault: Fcpool Initiators Empty Step 1: If the pool is in use, add a block of WWNs to the pool. Step 2: If the pool is not in use, ignore the fault. Reference: <a href="http://www.cisco.com/c/ en/us/td/docs/unified_computing/ucs/ts/faults/ reference/ErrMess/UCS_SEMs.html" target="_ blank">Cisco UCS Faults</a> alert_fltIppool- PoolEmpty This fault typically occurs when an IP address pool does not contain any IP addresses. Fault: Ippool Pool Empty Step 1: If the pool is in use, add a block of IP addresses to the pool. Step 2: If the pool is not in use, ignore the fault. Reference: <a href="http:// www.cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMacpool- PoolEmpty This fault typically occurs when a MAC address pool does not contain any MAC addresses. Fault: Macpool Pool Empty Step 1: If the pool is in use, add a block of MAC addresses to the pool. Step 2: If the pool is not in use, ignore the fault. Reference: <a href="http:// www.cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltUuidpool- PoolEmpty This fault typically occurs when a UUID suffix pool does not contain any UUID suffixes. Fault: Uuidpool Pool Empty Step 1: If the pool is in use, add a block of UUID suffixes to the pool. Step 2: If the pool is not in use, ignore the fault. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPortPIo- Failed This fault is raised on the fabric interconnect port, the server facing ports on the IOM or the FEX module when the system detects an indeterminate fault. Fault: Port PIo Failed Execute the show tech-support command for UCSM and the chassis or FEX module on which fault is reported and contact Cisco Technical Support. Reference: <a href="http://www.cisco. com/c/en/us/td/docs/unified_computing/ucs/ ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPortPIo- Hardware-failure This fault is raised on the fabric interconnect port, ports on the IOM or the FEX module when the system detects a hardware failure. Fault: Port PIo Hardware Failure Execute the show tech-support detail command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPortPIoIn- valid-sfp This fault is raised against a Fabric Interconnect port, network facing IOM port or a FEX module port if an unsupported transceiver type is inserted in it. The port cannot be used when it has an unsupported transceiver. Fault: Port PIo Invalid SFP Replace with a supported SFP type. Refer to the CCO documentation for a list of supported SFPs. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPortPI- oLink-down None set. Fault: Port PIo Link Down Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 45. 45 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltPortPIoSf- p-not-present When a fabric interconnect port is not in an unconfigured state, an SFP is required for its operation. This fault is raised to indicate that the SFP is missing. Fault: Port PIo SFP not Present Insert an appropriate SFP. The list of supported SFPs can be found in Cisco's external website. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFabric- FcSanPcEpIncom- patibleSpeed This fault typically occurs when the maximum supported FC speed of the port in the FC port-channel is incompatible with the FC port-channel admin speed. Fault: Fabric Fc San Pc Ep Incompatible Speed Step 1: Change the admin speed of the port- channel. or. Step 2: Replace the GEM with a one which suits the admin-speed of the port-channel. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFabric- FcSanPcIncompati- bleSpeed This fault typically occurs when the maximum supported FC speed of the port in the FC port-channel is incompatible with the FC port-channel admin speed. Fault: Fabric Fc San Pc Incompatible Speed Step 1: Change the admin speed of the port- channel. or. Step 2: Replace the GEM with a one which suits the admin-speed of the port-channel. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentPsuIdentity This fault typically occurs when a power supply unit has corrupted or has malformed FRU Information. Fault: Equip- ment PSU Identity Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentPsuInoperable This fault typically occurs when the Cisco UCS Manager detects a problem with a power supply unit in a chassis, fabric interconnect or a fex. For example, the PSU is not functional. Fault: Equip- ment PSU Inoperable Step 1: Verify that the power cord is properly connected to the PSU and the power source. Step 2: Verify that the power source is 220 volts. Step 3: Verify that the PSU is properly installed in the chassis or fabric interconnect. Step 4: Remove the PSU and reinstall it. Step 5: Replace the PSU. Step 6: If the above actions did not resolve the issue, note down the type of PSU, execute the show tech-support command, and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentPsuMissing This fault typically occurs when the Cisco UCS Manager detects a problem with a power supply unit in a chassis, fabric interconnect or a fex. For example, the PSU is missing. Fault: Equip- ment PSU Missing Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: If the power supply unit is physically present in the slot, remove and then reinsert it. Step 3: If the power supply unit is not physically present in the slot, reinsert it. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 46. 46 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquip- mentPsuOffline This fault typically occurs when Cisco UCS Manager detects that a power supply unit in a chassis, fabric interconnect or a fex is offline. Fault: Equip- ment PSU Offline Step 1: Verify that the power cord is properly connected to the PSU and the power source. Step 2: Verify that the power source is 220 volts. Step 3: Verify that the PSU is properly installed in the chassis or fabric interconnect. Step 4: Remove the PSU and reinstall it. Step 5: Replace the PSU. Step 6: If the above actions did not resolve the issue, note down the type of PSU, execute the show tech-support command, and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentPsuPer- fThresholdCritical None set. Fault: Equip- ment PSU Perf Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentPsuPer- fThresholdNonCrit- ical None set. Fault: Equip- ment PSU Perf Threshold Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentPsuPer- fThresholdNonRe- coverable None set. Fault: Equip- ment PSU Perf Threshold Non Recoverable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 47. 47 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquip- mentPsuPower- SupplyProblem This fault typically occurs when the Cisco UCS Manager detects a problem with a power supply unit in a chassis, fabric interconnect or a fex. For example, the PSU is not functional. Fault: Equip- ment PSU Power Supply Problem Step 1: Verify that the power cord is properly connected to the PSU and the power source. Step 2: Verify that the power source is 220 volts. Step 3: Verify that the PSU is properly installed in the chassis or fabric interconnect. Step 4: Remove the PSU and reinstall it. Step 5: Replace the PSU. Step 6: If the above actions did not resolve the issue, note down the type of PSU, execute the show tech-support command, and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentPsuTher- malThresholdCrit- ical None set. Fault: Equip- ment PSU Thermal Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentPsuTher- malThresholdNon- Critical None set. Fault: Equip- ment PSU Thermal Threshold Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentPsuTher- malThresholdNon- Recoverable None set. Fault: Equip- ment PSU Thermal Threshold Non Recoverable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentPsuVoltageTh- resholdCritical None set. Fault: Equip- ment PSU Voltage Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 48. 48 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltEquip- mentPsuVoltageTh- resholdNonCritical None set. Fault: Equip- ment PSU Voltage Threshold Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltEquip- mentPsuVoltageTh- resholdNonRecov- erable None set. Fault: Equip- ment PSU Voltage Threshold Non Recoverable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFabricExter- nalPcDown The fabric port-channel operationally down. The Cisco UCS Manager raises this fault when any of the following scenarios occur: Endpoint(switch/fabric interconnect) reports that the fabric port channel operational state is down. Fault: Fabric External Pc Down Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that the member ports in the fabric port channel are admin up and operational. Check the link connectivity. Step 3: If connectivity seems correct, check the operational states on the peer switch ports of the port channels members. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFabric- FcSanPcEpDown This fault typically occurs when a member- port in a FC port- channel is down . Fault: Fabric Fc San Pc Ep Down Step 1: Check the link connectivity on the upstream FC switch. Reference: <a href="http://www.cisco. com/c/en/us/td/docs/unified_computing/ucs/ ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltProcesso- rUnitIdentity-unes- tablishable This fault typically occurs because the Cisco UCS Manager has detected unsupported CPU in the server. For example, the model, vendor, or revision is not recognized. Fault: Pro- cessor Unit Identity Unes- tablishable Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that the capability catalog in the Cisco UCS Manager is up-to-date. If necessary, update the catalog. Step 3: If the above actions did not resolve the issue, you may have unsupported CPU configuration in the server. Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 49. 49 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltProcesso- rUnitInoperable None set. Fault: Pro- cessor Unit Inoperable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltProcesso- rUnitThermalNon- Critical None set. Fault: Pro- cessor Unit Thermal Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltProces- sorUnitTher- malThresholdCrit- ical None set. Fault: Proces- sor Unit Ther- mal Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltProces- sorUnitTher- malThresholdNon- Recoverable None set. Fault: Proces- sor Unit Ther- mal Threshold Non Recover- able Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltProcesso- rUnitVoltageThresh- oldCritical None set. Fault: Proces- sor Unit Volt- age Threshold Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 50. 50 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltProcesso- rUnitVoltageThresh- oldNonCritical None set. Fault: Proces- sor Unit Volt- age Threshold Non Critical Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltProcesso- rUnitVoltageThresh- oldNonRecoverable None set. Fault: Proces- sor Unit Volt- age Threshold Non Recover- able Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- BoardCmosVoltag- eThresholdCritical This fault is raised when CMOS battery voltage has gone lower than normal operating range. This could impact clock and other CMOS settings. Fault: Com- pute Board Cmos Voltage Threshold Critical Replace the battery. Reference: <a href="http:// www.cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- BoardCmosVoltag- eThresholdNonRe- coverable This fault is raised when CMOS battery voltage has gone quite low and is unlikely to recover. This will impact clock and other CMOS settings. Fault: Com- pute Board Cmos Voltage Threshold Non Recoverable Replace the battery. Reference: <a href="http:// www.cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- BoardPowerError This fault typically occurs when the server power sensors have detected a problem. Fault: Com- pute Board Power Error Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Make sure that the server is correctly installed in the chassis and that all cables are secure. Step 3: If you reinstalled the server, reacknowledge it. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltComputeIO- HubThermalNon- Critical This fault is raised when the IO controller temperature is outside the upper or lower non- Critical threshold. Fault: Com- pute IOHub Thermal Non Critical Monitor other environmental events related to this server and ensure the temperature ranges are within recommended ranges. Reference: <a href="http:// www.cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 51. 51 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltComputeIO- HubThermalThresh- oldCritical This fault is raised when the IO controller temperature is outside the upper or lower Critical threshold. Fault: Com- pute IOHub Thermal Threshold Critical Monitor other environmental events related to this server and ensure the temperature ranges are within recommended ranges. Consider turning off the server for a while if possible. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltComputeIO- HubThermalThresh- oldNonRecoverable This fault is raised when the IO controller temperature is outside the recoverable range of operation. Fault: Com- pute IOHub Thermal Threshold Non Recoverable Shutdown server immediately. Contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PhysicalAssignedI- naccessible This fault typically occurs when the server, which is associated with a service profile, has lost connection to the fabric interconnects. This fault occurs if there are communication issues between CIMC and the fabric interconnects. Fault: Com- pute Physical Assigned Inaccessible Step 1: Wait a few minutes to see if the fault clears. This is typically a temporary issue, and can occur after a firmware upgrade. Step 2: If the fault does not clear after a brief time, remove the server and then reinsert it. Step 3: Reacknowledge the server. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PhysicalAssigned- Missing This fault typically occurs when the server, which is associated with a service profile, was previously physically inserted in the slot, but cannot be detected by the Cisco UCS Manager. Fault: Com- pute Physical Assigned Missing Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: If the server is physically present in the slot, remove and then reinsert it. Step 3: If the server is not physically present in the slot, reinsert it. Step 4: Reacknowledge the server. Step 5: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PhysicalAssocia- tionFailed This fault typically occurs for one of the following reasons: The service profile could not be associated with the server. The server is down. The data path is not working. The Cisco UCS Manager cannot communicate with one or more of the fabric interconnect, the server, or a component on the server. Fault: Com- pute Physical Association Failed Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the FSM tab and the current state of the server and any FSM operations. Step 3: If the server is stuck in an inappropriate state, such as booting, power- cycle the server. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 52. 52 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltCompute- PhysicalBiosPost- Timeout This fault typically occurs when the server has encountered a diagnostic failure. Fault: Com- pute Physical Bios Post Timeout Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the POST results for the server. In the Cisco UCS Manager GUI, you can access the POST results from the General tab for the server. In the Cisco UCS Manager CLI, you can access the POST results through the show post command under the scope for the server. Step 3: Reacknowledge the server. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PhysicalDiscovery- Failed This fault typically occurs for one of the following reasons: The shallow discovery that occurs when the server associated with the service profile failed. The server is down. The data path is not working. Cisco UCS Manager cannot communicate with the BMC on the server. The server cannot communicate with the fabric interconnect. Fault: Com- pute Physical Discovery Failed Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the FSM tab and the current state of the server and any FSM operations. Step 3: Check the error descriptions and see if any server components indicate a failure. Step 4: If the server or a server component has failed, do the following: a. Check the operational state of the server. b. If the server is not operable, re-acknowledge the server. Step 5: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PhysicalIdentityUn- establishable This fault typically occurs because the Cisco UCS Manager has detected an unsupported server or CPU. Fault: Com- pute Physical Identity Unes- tablishabl Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that a supported server and/or CPU is installed. Step 3: Verify that the Cisco UCS Manager capability catalog is up-to-date. Step 4: Reacknowledge the server. Step 5: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PhysicalInoperable This fault typically occurs when the server has encountered a diagnostic failure. Fault: Com- pute Physical Inoperable Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the POST results for the server. In Cisco UCS Manager GUI, you can access the POST results from the General tab for the server. In Cisco UCS Manager CLI, you can access the POST results through the show post command under the scope for the server. Step 3: Reacknowledge the server. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 53. 53 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltCompute- PhysicalInsufficient- lyEquipped This fault typically occurs because the Cisco UCS Manager has detected that the server has an insufficient number of DIMMs, CPUs and/or adapter. Fault: Com- pute Physical Insufficiently Equipped Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that the DIMMs are installed in a supported configuration. Step 3: Verify that an adapter and CPU are installed. Step 4: Reacknowledge the server. Step 5: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PhysicalPost-failure This fault typically occurs when the server has encountered a diagnostic failure or an error during POST. Fault: Com- pute Physical Post Failure Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the POST results for the server. In Cisco UCS Manager GUI, you can access the POST results from the General tab for the server. In Cisco UCS Manager CLI, you can access the POST results through the show post command under the scope for the server. Step 3: Reboot the server. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PhysicalPower- Problem This fault typically occurs when the server power sensors have detected a problem. Fault: Com- pute Physical Power Prob- lem Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Make sure that the server is correctly installed in the chassis and that all cables are secure. Step 3: If you reinstalled the server, reacknowledge it. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PhysicalThermal- Problem This fault typically occurs when the server thermal sensors have detected a problem. Fault: Com- pute Physi- cal Thermal Problem Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Make sure that the server fans are working properly. Step 3: Wait for 24 hours to see if the problem resolves itself. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 54. 54 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltCompute- PhysicalUnassign- edInaccessible This fault typically occurs when the server, which is not associated with a service profile, has lost connection to the fabric interconnects. This fault occurs if there are communication issues between CIMC and the fabric interconnects. Fault: Com- pute Physical Unassigned Inaccessible Step 1: Wait a few minutes to see if the fault clears. This is typically a temporary issue, and can occur after a firmware upgrade. Step 2: If the fault does not clear after a brief time, remove the server and then reinsert it. Step 3: Reacknowledge the server. Step 4: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PhysicalUnas- signedMissing This fault typically occurs when the server, which is not associated with a service profile, was previously physically inserted in the slot, but cannot be detected by the Cisco UCS Manager. Fault: Com- pute Physical Unassigned Missing Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: If the server is physically present in the slot, remove and then reinsert it. Step 3: If the server is not physically present in the slot, reinsert it. Step 4: Reacknowledge the server. Step 5: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltCompute- PhysicalUnidenti- fied This fault typically occurs because the Cisco UCS Manager has detected an unsupported server or CPU. Fault: Com- pute Physical Unidentified Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that a supported server and/or CPU is installed. Step 3: Verify that the Cisco UCS Manager capability catalog is up-to-date. Step 4: Reacknowledge the server. Step 5: If the above actions did not resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltComput- eRtcBatteryInop- erable This fault is raised when CMOS battery voltage is below normal operating range. This will impact system clock. Fault: Com- pute Rtc Bat- tery Inoperable Replace the CMOS battery. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMgmtIfMis- Connect This fault occurs on server and fex connectivity change. Fault: Manage- ment Interface Misconnect Step 1: Check the connectivity between server and fex and if changed by mistake then make it same as before. Step 2: If intended, then reacknowledge the server. Step 3: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 55. 55 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltMgmtIfMiss- ing This fault occurs when connectivity between server and fex connectivity is removed. Fault: Manage- ment Interface Missing Step 1: Check the connectivity between server and fex and if changed by mistake then make it the same as before. Step 2: If intended, then reacknowledge the server. Step 3: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 4: Execute the show tech- support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco. com/c/en/us/td/docs/unified_computing/ucs/ ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltMgmtIfNew This fault occurs when new connectivity is added between server and fex. Fault: Manage- ment Interface New Step 1: Check the connectivity between server and fex and if changed by mistake then make it same as before. Step 2: If intended, then reacknowledge the server. Step 3: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPowerBud- getChassisPsuIn- sufficient This fault typically occurs when at least 2 PSU are not powered on. Fault: Power Budget Chassis PSU Insufficient Consider adding and powering 2 PSU. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPowerBud- getFirmwareMis- match This fault typically occurs when CIMC or BIOS firmware is older than 1.4. Fault: Power Budget Firm- ware Mismatch Consider upgrading to 1.4 or higher version. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPowerBud- getPowerBudgetB- mcProblem This fault typically occurs when CIMC or BIOS has failed to enforce power cap. Fault: Power Budget Power Budget Bmc Problem Step 1: Check the power consumption of blade. If consumption is significantly greater than power cap, switch to manual per blade cap. If consumption is still high, it indicates faulty CIMC or BIOS software. Step 2: Execute show tech-support command for UCSM and chassis and contact Cisco Technical Support. Reference: <a href="http://www.cisco. com/c/en/us/td/docs/unified_computing/ucs/ ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPowerBud- getPowerBudgetC- mcProblem This fault typically occurs when CMC has failed to enforce power cap. Fault: Power Budget Power Budget Cmc Problem Step 1: Check the power consumption of chassis. If consumption is significantly greater than power cap, consider reducing the group cap so that other chassis consumption can be reduced to make up for the increase. Step 2: Execute show tech-support command for UCSM and chassis and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPowerBud- getPowerBudget- DiscFail This fault typically occurs when discovery fails due to unavailable power in the group. Fault: Power Budget Power Budget Disc Fail Step 1: Consider increasing the group cap. Step 2: Another option is to reduce the blades or chassis in the system. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 56. 56 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltPower- BudgetPower- CapReachedCom- mit This fault typically occurs when a blade is being actively capped. Fault: Power Budget Power Cap Reached Commit No action is needed. Reference: <a href="http:// www.cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPowerBud- getTStateTransition This fault typically occurs when processor T-state are used to severely throttle the CPU. Fault: Power Budget TState Transition Step 1: Redeploy budget for the particular group/ blade/chassis. Step 2: If problem persists, reboot the blade. Reference: <a href="http://www.cisco. com/c/en/us/td/docs/unified_computing/ucs/ ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPowerChas- sisMemberChassis- FirmwareProblem This fault typically occurs when CMC firmware is older than 1.4. Fault: Power Chassis Mem- ber Chassis Firmware Problem Consider upgrading to 1.4 or higher version. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPowerChas- sisMemberChas- sisPsuInsufficient This fault typically occurs when at least 2 PSU are not powered on. Fault: Power Chassis Mem- ber Chassis PSU Insuffi- cient Consider adding and powering 2 PSU. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPower- ChassisMember- ChassisPsuRedun- danceFailure None set. Fault: Power Chassis Mem- ber Chassis PSU Redun- dancy Failure Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPowerChas- sisMemberPower- GroupCapInsuffi- cient This fault typically occurs when updated group cap is insufficient for minimum hardware requirements. The newly added chassis to the group will not be capped as a result. Fault: Power Chassis Mem- ber Power Group Cap Insufficient Step 1: Consider increasing the group cap. Step 2: Another option is to reduce the blades or chassis in the system. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPower- GroupPowerGroup- BudgetIncorrect This fault typically occurs when updated group cap is insufficient for minimum hardware requirements. The previously entered cap will be used for provisioning. Fault: Power Group Power Group Budget Incorrect Step 1: Consider increasing the group cap. Step 2: Another option is to reduce the blades or chassis in the system. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltPower- GroupPowerGroup- InsufficientBudget This fault typically occurs when group cap is insufficient for minimum hardware requirements. Fault: Power Group Power Group Insuffi- cient Budget Step 1: Consider increasing the group cap. Step 2: Another option is to reduce the blades or chassis in the system. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 57. 57 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltPowerPoli- cyPowerPolicyAp- plicationFail Power Policy application on blades failed Cisco UCS Manager raises this fault when any of the following scenario occur: Blades will not be able to operate normally without power capping due to the limited power budget on the blades. Fault: Power Policy Power Policy Applica- tion Fail Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Increase the power budget for the blades. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltStorageLo- calDiskInoperable None set. Fault: Storage Local Disk Inoperable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltStorageLo- calDiskSlotEpUnus- able None set. Fault: Storage Local Disk Slot Ep Unusable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltStor- ageRaidBatteryIn- operable None set. Fault: Storage Raid Battery Inoperable Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. Also refer to the Release Notes for Cisco UCS Manager and the Cisco UCS Troubleshooting Guide. If you cannot resolve the issue, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 58. 58 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltLsCompute- BindingAssignmen- tRequirementsNot- Met The server could not be assigned to the service profile. This fault typically occurs as a result of one of the following issues: The selected server doesn't meet the requirements of the service profile. In case restricted migration was chosen, the selected server doesn't match the currently or previously assigned server. Fault: LS Com- pute Binding Assignment Requirements Not Met Step 1: Select a different server that meets the requirements of the service profile or matches the currently or previously assigned server Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLsServerAs- sociationFailed The service profile could not be associated with the server. This fault typically occurs because the Cisco UCS Manager cannot communicate with one or more of the following: Fabric interconnect BMC on the server SAS controller driver Server Fault: LS Server Associ- ation Failed Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the FSM tab for the server and service profile to determine why the association failed. Step 3: If the server is stuck in an inappropriate state, such as booting, power cycle the server. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLsServer- ConfigFailure The named configuration qualifier is not available. This fault typically occurs because the Cisco UCS Manager cannot successfully deploy the service profile due to a lack of resources that meet the named qualifier. For example, this fault can occur if: The service profile is configured for a server adapter with vHBAs, and the adapter on the server does not support vHBAs. The local disk configuration policy in the service profile specifies the No Local Storage mode, but the server contains local disks. Fault: LS Server Config Failure Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the state of the server and ensure that it is in either the discovered or unassociated state. Step 3: If the server is associated or undiscovered, do one of the following: –Discover the server. –Disassociate the server from the current service profile. –Select another server to associate with the service profile. Step 4: Review each policy in the service profile and verify that the selected server meets the requirements in the policy. Step 5: If the server does not meet the requirements of the service profile, do one of the following: –Modify the service profile to match the server. –Select another server that does meet the requirements to associate with the service profile. Step 6: If you can verify that the server meets the requirements of the service profile, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 59. 59 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltLs- ServerDiscovery- Failed The shallow discovery that occurs when the server associated with service profile fails. If the server is up and the data path is working, this fault typically occurs as a result of one of the following issues: The Cisco UCS Manager cannot communicate with the BMC on the server. The server cannot communicate with the fabric interconnect. Fault: LS Server Discov- ery Failed Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the FSM tab and view the current state of the server and any FSM operations. Step 3: Check the error descriptions and see if any server components indicate a failure. Step 4: If the server or a server component has failed, do the following: a. Check the operational state of the server. b. If the server is not operable, re-acknowledge the server. Step 5: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLsServer- Failed The server has failed. This fault typically occurs if the adapter power on self-test results in Immediate and Critical errors. Fault: LS Server Failed Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the POST results for the server. In the Cisco UCS Manager GUI, you can access the POST results from the General tab for the server. In the Cisco UCS Manager CLI, you can access the POST results through the show post command under the scope for the server. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLsServerI- naccessible The Cisco UCS Manager cannot communicate with the BMC on the server. This fault typically occurs as a result of one of the following issues: The server port or ports have failed. The I/O module is offline. The BMC has failed. Fault: LS Server Inac- cessible Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: If Cisco UCS Manager shows that the BMC is down, physically re-seat the server. Step 3: If the Cisco UCS Manager shows that the server ports have failed, attempt to enable them. Step 4: If the I/O module is offline, check for faults on that component. Step 5: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLsServer- MaintenanceFailed The Cisco UCS Manager currently does not use this fault. Fault: LS Server Mainte- nance Failed Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 60. 60 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltLsServerRe- moved The Cisco UCS Manager cannot access the server associated with the service profile. This fault typically occurs as a result of one of the following issues: The server has been physically removed from the slot. The server is not available. Fault: LS Server Re- moved Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: If the server was removed from the slot, reinsert the server in the slot. Step 3: If the server was not removed, remove and reinsert the server. NOTE: If the server is operable, this action can be disruptive to current operations. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLsServer- Server-unfulfilled The server no longer meets the qualification requirements of the service profile. This fault typically occurs as a result of one of the following issues: The server has been physically changed. A required component of the server has failed. Fault: LS Server Server Unfulfilled Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the server inventory compare to the service profile qualifications. Step 3: If the server inventory does not match the service profile qualifications, do one of the following: –Associate the server with a different service profile. –Ensure the server has sufficient resources to qualify for the current service profile. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLsServer- Unassociated The service profile has not yet been associated with a server or a server pool. This fault typically occurs as a result of one of the following issues: There is no acceptable server in the server pool. The association failed. Fault: LS Server Unas- sociated Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: If you did not intend to associate the service profile, ignore the fault. Step 3: If you did intend to associate the service profile, check the association failure fault. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltLsmaint- MaintPolicyUnre- solvableScheduler The schedule that is referenced by the maintenance policy does not exist. This fault typically occurs as a result of one of the following issues: The schedule does not exist. The schedule was deleted. Fault: Lsmaint Maintenence Policy Un- resolvable Scheduler Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check if the named schedule exists. If it is deleted or missing, try to create it. Step 3: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 61. 61 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltSysdebu- gAutoCoreFileEx- portTargetAuto- CoreTransferFailure Cisco UCS Manager cannot transfer core file to remote tftp server. This fault typically occurs as a result of one of the following issues: The remote server is not accessible. The parameters as specified in the core-export- target, such as path, port and server-name, are incorrect. Fault: Sysde- bug Auto Core File Export Target Auto Core Transfer Failure Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify the connectivity to the remote server. Step 3: Verify the path Information of the remote server. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltSysdebug- MEpLogMEpLog- Full This fault typically occurs because the Cisco UCS Manager could not transfer the SEL file to the location specified in the SEL policy. Fault: Sysde- bug MEp Log MEp Log Full Step 1: Verify the configuration of the SEL policy to ensure that the location, user, and password provided are correct. Step 2: This is an Info level fault and can be ignored if you do not want to clear the SEL at this time. Step 3: If this does not resolve the problem, execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltSysdebug- MEpLogMEpLo- gLog This fault typically occurs because the Cisco UCS Manager has detected that the system event log (SEL) on the server is approaching full capacity. The available capacity in the log is low. Fault: Sysde- bug MEp Log MEp Log Log Step 1: If desired, clear the SEL in the Cisco UCS Manager. Step 2: This is an Info level fault and can be ignored if you do not want to clear the SEL at this time. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltSysdebug- MEpLogMEpLog- VeryLow This fault typically occurs because the Cisco UCS Manager has detected that the system event log (SEL) on the server is almost full. The available capacity in the log is very low. Fault: Sysde- bug MEp Log MEp Log Very Low Step 1: If desired, clear the SEL in the Cisco UCS Manager. Step 2: This is an Info level fault and can be ignored if you do not want to clear the SEL at this time. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltSysdebug- MEpLogTransfer- Error This fault occurs when transfer of the managed end point log files such as SEL, fails. Fault: Sysde- bug MEp Log Transfer Error Step 1: If this is a SEL related error, check the connectivity to the CIMC. Step 2: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 3: Execute the show tech- support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco. com/c/en/us/td/docs/unified_computing/ucs/ ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFabricMon- SpanConfigFail This fault typically occurs when the configuration put under traffic monitoring session is not correct. Fault: Fabric Mon Span Config Fail Step 1: Correct the problem provided in the description of the raised fault. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 62. 62 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltDcxNsFailed The adaptor unit's vif- namespace activation failed due to insufficient resources. The Cisco UCS Manager raises this fault when any of the following scenarios occur: The number of deployed vif resources exceeds the max vif resources available on the adaptor unit corresponding to the fabric interconnect Fault: Dcx Ns Failed Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the Ns 'size' and 'used' resources to get the exceeded number. Step 3: Unconfigure/delete the exceeded number of vNICs on the adaptor unit. Step 4: Add additional fabric uplinks from IOM to the corresponding fabric interconnect and reacknowledge the chassis. That will increase the 'NS size' on the adaptor. Step 5: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltDcxVIfLink- State This fault occurs when Cisco UCS cannot send or receive data through an uplink port. Fault: Dcx VIf Link State Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Re-enable the uplink port that has failed. Step 3: If the above action did not resolve the issue, execute the show- tech-support command. Step 4: Contact Cisco Technical Support. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltDcxVcDown The transport VIF for server is down. The Cisco UCS Manager raises this fault when any of the following scenario occur: Endpoint(switch/fabric interconnect) reports the connectivity state on virtual interface as one of: a. down, b. errored, c. unavailable. Fault: Dcx Vc Down Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that the blade discovery was completed successfully. Check the states on all of the communicating ports in an end to end manner. Step 3: If connectivity seems correct, recommission the server. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltDcxVcMg- mt-vif-down Transport VIF for IO- Module is down. Cisco UCS Manager raises this fault when any of the following scenario occur: Endpoint(switch/ fabric interconnect) reports the connectivity state on virtual interface as one of: a. down, b. errored, c. unavailable Fault: Dcx Vc Management Virtual Inter- face Down Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Verify that the chassis discovery has gone through successfully. Check the states on all communicating ports in end to end manner. Step 3: If connectivity seems correct, recommission the chassis. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFabricVlan- PrimaryVlanMiss- ingIsolated This fault typically occurs when Cisco UCS Manager encountered a problem resolving the primary VLAN Id corresponding to a particular isolated VLAN. Fault: Fabric Vlan Primary Vlan Missing Isolated Step 1: Associate the isolated VLAN with a valid primary VLAN. Step 2: Execute the show tech- support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco. com/c/en/us/td/docs/unified_computing/ucs/ ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 63. 63 vRealize Operations Management Pack for Cisco UCS User Guide NAME DESCRIPTION SYMPTOM RECOMMENDATION alert_fltSwVlan- PortNsResourceS- tatus Port VLAN count has exceeded the allowed max limit on the switch. Cisco UCS Manager raises this fault when any of the following scenario occur: The total number of user deployed VLAN port instances(access domain + border domain) in the system exceeds the max allowed limit Fault: Sw Vlan Port Ns Re- source Status Step 1: If the fault occurs in the Cisco UCS Manager GUI, capture one or more screenshots of the fault message and other related areas. Step 2: Check the exceeded count on fabric interconnect through GUI and CLI. Step 3: The VLAN port count can be reduced in one of the following ways: –Delete some VLANs from LAN cloud –Remove some VLANs under VNICs –Unconfigure some VNICs –Unconfigure some uplink ethernet ports on the switch. Step 4: Execute the show tech-support command and contact Cisco Technical Support. Reference: <a href="http://www.cisco.com/c/en/us/ td/docs/unified_computing/ucs/ts/faults/reference/ ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFab- ricVsanEpErrorDis- abled This fault typically occurs when a port is assigned to a VSAN that exists in the restricted range (3840-4078) or VSAN 4079 which is reserved. Fault: Fabric Vsan Ep Error Disabled Step 1: If VSAN is in the restricted range (3840- 4078). Step 2: Delete the port channels on the fabric-interconnect. Step 3: Disable uplink trunking on the fabric-interconnect. Step 4: Switch to FC switch mode. Step 5: If VSAN is reserved (4079), move the port to non reserved VSAN. Reference: <a href="http://www.cisco.com/c/en/us/td/docs/ unified_computing/ucs/ts/faults/reference/ErrMess/ UCS_SEMs.html" target="_blank">Cisco UCS Faults</a> alert_fltFab- ricVsanErrorDis- abled This fault typically occurs when VSAN exists in the range (3840-4078) and FC end host mode is enabled. Fault: Fabric Vsan Error Disabled Step 1: Delete the port channels on the fabric- interconnect. Step 2: Disable uplink trunking on the fabric-interconnect. Step 3: Switch to FC switch mode. Reference: <a href="http://www. cisco.com/c/en/us/td/docs/unified_computing/ ucs/ts/faults/reference/ErrMess/UCS_SEMs.html" target="_blank">Cisco UCS Faults</a>
  • 64. Copyright © 2015 Blue Medora. All rights reserved. U.S. and international copyright and intellectual property laws protect this product. Blue Medora is a registered trademark or trademark of Blue Medora in the United States and/or other jurisdictions. The Cisco name (including Cisco UCS and Cisco UCS Manager) and logo are trademarks or registered trademarks of Cisco Systems, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Blue Medora 3225 N Evergreen Dr. NE STE 103 Grand Rapids, MI 49525 www.bluemedora.com You can find the most up-to-date technical documentation on the Blue Medora support site at: http://support.bluemedora.com. The Blue Medora website also provides the latest product updates. If you have comments about this documentation, submit your feedback to: support@bluemedora.com.