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- 1. Strategic Workforce Planning for Government 20 HRCI Credits Earn up to Earn up to 24 CPE Credits Strategic Workforce Planning for Government Develop and Implement Workforce Plans that Identify and Meet the Future Talent Needs of Your Agency October 19–22, 2009 | Washington, DC You Will Learn How to: Create an Effective Human Capital Plan Manage Workforce Performance to Drive Results Identify the key components and processes for creating and Align your HR leadership approach and your managers’ skills executing a human capital plan to get the best from your workforce Build a System to Support Workforce Excellence Develop a Blueprint for Filling Your Leadership Pipeline Learn how to develop the HR structures that enable your Create a roadmap to close the gap between the current workforce to stay mission focused capability and the future needs www.PerformanceWeb.org 1 www.PerformanceWeb.org 1
- 2. Strategic Workforce Planning for Government Day One: October 19, 2009 Who Should Attend: Create an Effective Human Capital Plan 8:30 Registration and Continental Breakfast • Human Resource Directors 9:00 • Human Capital Specialists Module I. Understand the Trends in Human Capital Planning at the • Training and Development Federal, State and Local Level Specialists • Learn the current changes and themes in human capital research and practice • Personnel Directors • Identify the factors driving your organizational need for strategic planning • Training Officers Module II. Assess Organizational Readiness • Identify the current critical HC needs and make an effective business case • Create a strategy to garner stakeholder support required for success Top 5 Module III. Identify the Key Components and Process of a Human Capital Plan Reasons to Attend: • Align your human capital plan with your organization’s mission and goals • Apply a methodology for creating a human capital plan 1. Learn How to Strategically Module IV. Develop Meaningful Human Resource Performance Engage Your Entire Metrics and Targets Workforce • Measure how the HR function is advancing and supporting the mission of the organization • Practice using measures for data based decisions 2. Discover How to Address • Apply a standardized methodology for defining your measures and collecting the data Mission Critical Occupations and Competencies Module V. Identify Innovative Initiatives and Benchmarks for 3. Gain an Understanding of the HR Function Knowledge Transfer Tools • Learn about relevant, pragmatic applications that work and Techniques • Utilize performance measures to improve your competitive edge 4. Identify Innovative Initiatives and Benchmarks for Your Module VI. Create an Implementation Structure Organization • Develop systems and structures to support the implementation of your human capital plan 5. Develop an Organizational • Define the roles and responsibilities for key stakeholders to ensure implementation occurs Culture that Supports 4:00 Workforce Excellence Day One Adjourns www.PerformanceWeb.org 2 2
- 3. Strategic Workforce Planning for Government Day Two: October 20, 2009 Build a System to Support Workforce Excellence “I appreciated the 8:30 interactive dialogues Registration and Continental Breakfast that served as good Module I. Learn How to Develop and Sustain an Organization learning experiences” Climate that Supports Workforce Excellence Tim Clapham, Director of Human • Discover the truth about employee satisfaction and productivity Resources, Department of Conservation • Learn how to collect and use employee feedback to facilitate organizational change and Natural Resources Module II. Develop Behavioral and Technical Competencies • Define the characteristics most critical for success • Apply proven competency models that impact organizational performance Module III. Develop an Effective On-Boarding Process • Learn about new employee orientation best practices • Identify effective probationary strategies that promote individual and organizational success Module IV. Develop Relevant Learning Systems • Learn the characteristics of learning organizations • Identify a variety of systems or models that deliver ROI 4:00 Day Two Adjourns www.PerformanceWeb.org 3 3
- 4. Strategic Workforce Planning for Government Day Three: October 21, 2009 Manage Workforce Performance to Drive Results “The course was 8:30 very timely for our Registration and Continental Breakfast organization. I will Module I. Recruitment and Retention Strategies bring back information • Get the right people on the bus and in the right seats for discussion and • Learn strategies for getting the “good ones” to stay improvement in our Module II. Develop Effective Accountability Systems processes” • Learn about innovative recognition and incentive programs • Examine the pros and cons of pay for performance Jennifer Luttjohann, Deputy HR Officer, VA Health Revenue Center • Identify effective components in performance appraisal systems Module III. Manage the New Workforce • Understand how generational issues impact the new workforce • Utilize non-traditional management techniques for a non-traditional workforce 4:00 Day Three Adjourns www.PerformanceWeb.org 4 4
- 5. Strategic Workforce Planning for Government Day Four: October 22, 2009 Develop a Blueprint for Filling Your Leadership Pipeline “There is immediate application for me 8:30 Registration and Continental Breakfast as I explore talent management in relation Module I. Succession Planning • Forecast future workforce requirements for key staff to a recently completed • Evaluate your bench strength and identify high performers workforce plan” • Provide opportunities that will increase competitiveness Claudette Grant Joseph, Workforce Development Officer, CDC Module II. Scenario Planning for Future Skills Assessment • Identify the workforce competencies required based on future requirements • Plan for the future without pre-selection Module III. Gap Analysis from Today’s Workforce to Tomorrow’s Requirements • Assess future requirements against current capability • Create a roadmap for executing a plan to close the gap between the current capability and the future needs Module IV. Knowledge Management • Explore methods to capture and reuse organizational knowledge • Enable more efficient access, shaping and usage of accumulated knowledge as a means of increased organizational performance 4:00 Day Four Adjourns www.PerformanceWeb.org 5 5
- 6. Strategic Workforce Planning for Government Course Instructors Lou O’Boyle “It is not just training Lou O’Boyle is an organizational development consultant working with government and non-profit organizations. The focus for all services provided is to improve – it is education and performance and results while building the client’s internal capacity. Prior to starting growth” her own business in 2001, Lou had over 15 years of government experience. As a consultant, Lou has worked with many organizations in the areas of human capital Merry Dawson Bown, planning, performance management, process improvement and the establishment of Senior Analyst, FBI learning systems that support organizational goals. Lou holds a Bachelor’s degree in Psychology from Virginia Commonwealth University and serves as the Chair of the Learning Council for the Alliance for Innovation Terrie Glass Terrie Glass has over 20 years of experience in organizational leadership, training and consultation. She has designed training materials and conducted workshops for all levels of employees, with an emphasis on leadership development, human capital management and organizational effectiveness. She is a keynote speaker on topics that focus on maximizing individual and team potential. Her clients have included public sector agencies as well as large and small private organizations. Terrie worked in local government human services for 20 years. She holds a masters degree in social work from Virginia Commonwealth University and is now an adjunct faculty member at VCU. Tim Griles Tim Griles is founder of Human Dynamics Consulting, LLC, a consulting firm that focuses on increasing the interpersonal effectiveness necessary to drive business results. Tim’s subject matter expertise is in how people interact and solve problems to accomplish work in organizations. This knowledge has driven his workshop content to include Conflict Management, Giving and Receiving Feedback, Effective Meeting Management, Project Management, Coaching for Performance, Creative Problem Solving and Leading Change. He uses coaching and team facilitation in his curriculums and skill-building workshops. Tim received his Bachelors in Business Administration from Virginia Commonwealth University, and has completed Masters level work in Human Resource Development through George Washington University. www.PerformanceWeb.org 6 6
- 7. Strategic Workforce Planning for Government Bring this Program In-House! Sponsorship One of the more popular vehicles for accessing the Institute’s educational offerings is the Oportunities delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact chal- lenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for a small group or for an organizational-wide initiative, the advanced learning methods employed by The Performance Institute will create As a conference and training an intimate training atmosphere that maximizes knowledge transfer to enhance the talent provider, The Performance within your organization. Institute is an expert in bringing together leaders to share and Customization discuss best practices and We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. innovations. We connect While many training providers will offer you some variation of their standard training, The decision-makers with respected Performance Institute’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identification of real life ex- solution providers. amples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specific The Institute offers five different challenges and align the curriculum of each session to your objectives. While the majority pre-designed sponsorship of on-site trainings are focused on smaller groups, The Performance Institute also has the packages: ability to accommodate organizational-wide training initiatives. Utilizing multiple instructors, The Institute has the capacity to deliver courses to groups of up to 300 participants per day. • Event Co-Sponsor • Session Sponsor Areas of Expertise • Luncheon Sponsor On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the following areas: • Cocktail Hour Sponsor • Strategic Planning • Exhibit Booth Sponsor • Performance Measurement • Project Management • Lean Six Sigma For more information on • Workforce Management sponsorships or to get started, • Performance-Based Budgeting contact Jessica Ward at • Performance-Based Contracting 202-739-9707 or • Performance Reporting Jessica.Ward@PerformanceInstitute.org • Program Evaluation • Administrative Management • Leadership and Change For more information about in-house training options available to you, please contact Jennifer Mueller at 202-739-9619 or email her at Jennifer.Mueller@PerformanceInstitute.org. www.PerformanceWeb.org 7 7
- 8. Strategic Workforce Planning for Government Logistics & Registration Registration 1. ONLINE at www.PerformanceWeb.org Venue & Hotel 2. VIA FAX to 866-234-0680 Strategic Workforce Planning for Government will be held at The Performance Institute in 3. VIA PHONE to 877-992-9521 Arlington, VA, just one block east of the Courthouse Metro stop on the Orange Line. A public 4. VIA MAIL to 805 15th Street NW, 3rd Floor parking garage is located just inside of the building for $10/day. Continental breakfast, lunch Washington, D.C. 20005 and refreshments will be provided for delegates on each day. Yes! Register me for The 2008 Strategic Workforce Planning for The Performance Institute Government Week 1515 North Courthouse Rd., Suite 600 Arlington, VA 22201 Register me for Day 1: Create an Effective Human Capital Plan 703-894-0481 Register me for Day 2: Build a System to Support A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by Workforce Excellence Marriott at the prevailing rate of $209.00 until April 6, 2009. Please call the hotel directly Register me for Day 3: Manage Workforce Performance to for reservations and reference code Strategic Workforce Management Week. The hotel is Drive Results conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a Register me for Day 4: Develop a Blueprint for Filling Your complimentary shuttle that is also available for your convenience. Leadership Pipeline Arlington Rosslyn Courtyard by Marriott Please call me. I am interested in a special Group Discount for my team 1533 Clarendon Blvd. Arlington, VA 22209 Phone: 703-528-2222 Delegate Information Phone: 1-800-321-2211 http://www.CourtyardArlingtonRosslyn.com Hotel and travel costs not included in conference tuition. Name Title Tuition & Group Discounts The tuition rate for attending Strategic Workforce Management Office Organization Entire Week $1999 Attend a single day $799 Address The Performance Institute offers reduced tuition to groups of three or more. For more information, please contact Melvin Hall at 202-739-9630 or Melvin.Hall@PerformanceInstitute.org. City State Zip HRCIs Human Resource Certification Institute Telephone Fax HRCIs: 20 The Performance Institute is registered with HR Certification Institute, Society for Human Resource Management as a sponsor of continuing professional education, both PHR and SPHR designations. For more information about certification or recertification for human resources professionals, please visit Email the HRCI homepage at www.hrci.org. Payment Information CPE Credit o Check o Purchase Order / Training Form o Credit Card Delivery Method: Group-live Program Level: Beginner Prerequisites: None Advanced Preparation: None Credit Card Number Expiration Date CPE Credits: 6 per day The Performance Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. Name on Card 3 Digit Card verification # State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org Billing Zip Code Cancellation Policy Payment must be secured prior to the conference. If payment For live events: The Performance Institute will provide a is not received by the conference start date, a method of payment must be presented at the time of registration in order Please make checks payable to: The Performance Institute full refund less $399 administration fee for cancellations four weeks before the event. If cancellation occurs within to guarantee your participation at the event. Priority Code: W215-WEB two weeks prior to conference start date, no refund will be issued. Registrants who fail to attend and do not cancel Quality Assurance prior to the event will be charged the entire registration fee. The Performance Institute strives to provide you with the most For webinars: The Performance Institute will provide a full productive and effective educational experience Note: As speakers are confirmed six months before the Discounts refund less $50 administrative fee for cancellations four weeks possible. If after completing the course you feel there is some event, some speaker changes or topic changes may occur • All ‘Early Bird’ Discounts must require payment at time of before the event. If cancellation occurs within two weeks prior way we can improve, please write your comments on the in the program. The Performance Institute is not responsible registration and before the cut-off date in order to receive to conference start date, no refund will be issued. Registrants evaluation form provided upon your arrival. Should you for speaker changes, but will work to ensure a comparable any discount. who fail to attend and do not cancel prior to the meeting will feel dissatisfied with your learning experience and wish to speaker is located to participate in the program. • Any discounts offered whether by The Performance Insti- be charged the entire registration fee. request a credit or refund, please submit it in writing no later If for any reason The Performance Institute decides to tute (including team discounts) must also require payment than 10 business days after the end of the training to: All the cancellation requests need to be made online Your cancel this conference, The Performance Institute accepts at the time of registration. confirmation email contains links to modify or cancel The Performance Institute: Corporate Headquarters no responsibility for covering airfare, hotel or other costs • All discount offers cannot be combined with any registrations registrations. Please note that the cancellation is not final final 805 15th Street NW, 3rd Floor incurred by registrants, including delegates, sponsors other offer. until you receive a written confirmation. Washington, D.C. 20005 and guests. • Discounts cannot be applied retroactively 8