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Turner & Townsend CEAI 1
Zheng Choo
Associate Director, Data & Analytics
From waste to wealth…
Turner & Townsend
Who am I?
CEAI 2
Zheng Choo
 Associate Director
 Data & Analytics
 Regional operational lead for
Technology
Remit
 Lead a professional services business
 Horizon scanning and disruption of the wider
Turner & Townsend
 Upskill and develop our clients and supply
chain
90
Technology
team
members
Diverse skills
Architect / Engineering
Construction
Asset Managers
Cost and commercial
Data science
Military security
>300
Projects
delivered
8
Global
regions
Turner & Townsend CEAI 3
Turner & Townsend CEAI 4
Turner & Townsend
What am I talking about?
CEAI 5
Artificial Intelligence…
and the commoditisation of Natural Stupidity…
in construction!
Turner & Townsend
What am I talking about?
CEAI 6
Artificial Intelligence…
“the theory and development of computer systems able to perform
tasks normally requiring human intelligence, such as visual
perception, speech recognition, decision-making, and translation
between languages.”
Turner & Townsend
What are we interested in?
 Tangible
 Relatable
 Commercially viable
 Applicable
 Accessible
 Valuable
 Scalable
CEAI 7
Turner & Townsend
Basics
CEAI 8
AI
Machine Learning
Deep learning
Any technique enabling computers to
mimic human behaviour
Subset of AI which uses statistical
methods to enable machines to
improve with experience
Subset of ML which make neural
networks that can look for trends
and learn on their own
Turner & Townsend
1950
In 1950 Turing posed the
question “can machines
think?”,
1973 The Lighthill report and
the AI winter, progress in the
field was not as fast as had
been expected.
1997 Deep Blue beats
the reigning world
champion at chess
18thC
Development
of statistical
methods
1956 The Dartmouth Workshop
gave birth to the term ‘artificial
intelligence’ (John McCarthy)
1992 Playing
backgammon
2016 AlphaGo
beats the world
champion at Go
A brief history
CEAI 9
2020201020001990198019701960195018thC
MACHINE LEARNING: THE POWER AND PROMISE OF COMPUTERS THAT LEARN BY EXAMPLE
Turner & Townsend
Are we in the race…
CEAI 10
McKinsey
Turner & Townsend CEAI 11
“one of the most important things that
humanity is working on. It’s more
profound than, I don’t know, electricity or
fire,”
Sundar Pichai, CEO Google
Self
actualisation
Psychological
Physiological Fire Electricity
AI?
Habitat
Turner & Townsend
Grand challenges
CEAI 12
Artificial
Intelligence and
data
Aging society Clean growth Future mobility
Turner & Townsend
AI sector deal & global
CEAI 13
China
 Investing $7Bn in AI development by 2030, including a $2Bn
innovation park
 Targeting an AI industry of $150Bn
United States
 Primarily developing with industry academic partners
 US AI chip industry is forecast to be $35Bn by 2021
UK
 Public-private partnership targeting £200m AI investment
 UK Gov funding 1,000 PhDs with Cambridge and Oxford leading
Germany
 Already a hub for AI start-ups and developers, with a commitment
from the government to compete with China
 AI campus being completed in Tubingen
Turner & Townsend
I have questions…
CEAI 14
Where should we spend that money in our sector?
Is there a list of the most stupid and wasteful things we do?
Is it enough of an embarrassment for us to start acting?
Does AI have the potential to impact us, moving from
emergent to mainstream, and do we have anywhere near
enough data?
Turner & Townsend
So what happens when construction gets more data
CEAI 15
FederateCommunicate
Act / DO Forecast and Insight
Analyse
Create
Use Analytics
Gather Data
Physical Digital
Turner & Townsend CEAI 16
Turner & Townsend
I have questions…
CEAI 17
Do we really think we are clever enough to understand all
the data by ourselves?
Are we prepared for the same social backlash and ethical
questions that others are facing (driverless cars, social
media)?
With great power… comes great responsibility…
Turner & Townsend CEAI 18
Turner & Townsend CEAI 19
Turner & Townsend 20CEAI
Turner & Townsend 21CEAI
Turner & Townsend
Leading edge digital asset lifecycle management
CEAI 22
Turner & Townsend AMCL
Turner & Townsend
Bleeding edge digital asset lifecycle management
CEAI 23
Turner & Townsend AMCL
Turner & Townsend
Tool box
CEAI 24
Data Preparation and
Analysis tools
Automatically extract and
integrate data from
disparate sources for
analysis
Workflow Automation
Software
Automates work stream
delivery find efficiencies in
workflows
Rule Engines
Define or identify the
business riles that
govern tasks or
processes
Software Macros
Automate rule-based
activities within a single
application
Robotic process automation
Automate repetitive activities across
multiple systems via software robots
that replicate a users workflow
Machine Learning
Trained algorithms that make
decisions as part of an automated
process flow
Intelligent process automation
platform
identify patterns and learn over time
to optimize automated workflows
Predictions
Automation of predictions in data for
workflows, data extrapolation and
process
Medical Diagnosis
Trained algorithms that can make a
diagnosis based on input medical
data
Cybersecurity
Determination of unusual cyber
activity surrounding an activity or
organisation
Risk Determination
Determination of risk determined by
input factors, previous outcomes
and specialist knowledge
Generative Design
Technology method that mimics
nature’s evolutionary approach to
design. Starting with design goals,
iterating through solutions to find
optimal outcomes
Natural Language Processing
Algorithms that process natural
speech or text input
Intelligent Business Process
Management Systems
Manage work allocation between
humans and machines across
multiple automation
technologies
Image Recognition
Automate capture of images and
document information and process
the information
Trend Analysis and Prediction
Automated trend analysis based on
existing data and knowledge of
current trends and knowledge
Gartner
Turner & Townsend
The backdrop for development
CEAI 25
Augment
To make or become greater in
number, amount, strength,
intelligence?
Automate
technique, method, or system of operating
or controlling a process by highly automatic
means, as by electronic devices, reducing
human intervention to a minimum.
Autosuggest
To influence one's own thoughts or
behaviour through methods other than
conscious thought
Turner & Townsend AMCL
Turner & TownsendTurner & Townsend
Need opportunity solution analysis
CEAI 26
Virtual Assistant
Complex information,
simple interface
Natural Language
Processing
Procurement
Efficiency and accuracy,
objective appointments
3D computer vision /
Supervised learning
Safety Monitoring
Safe workplace, enhanced
wellbeing
Image recognition / Risk
determination / Medical
diagnosis
Open data platform
Controlled, curated and
managed through AI
Workflow automation / RPA /
Risk determination / Cyber
security
Design justification and
concept generation
Design type DNA (seed)
generated with context data
Data preparation & analysis
tools / RPA / Generative Design
Auto-generative design
patterns
Optimised design patterns and
off-site manufacturing
Generative design / Intelligent
process automation
Whole life cost analysis
Generative cost modelling, built
on predictive market analytics
and legislation analysis
Data preparation &analysis tools
/ Predictions / Machine learning
Brief development
Improved certainty and objective
decisions based on big data
Data preparation & analysis tools
/ Machine learning / Risk
automation
Turner & TownsendTurner & Townsend
Need opportunity solution analysis
CEAI 27
Digital Twin Building
Sanitise, aggregate and communicate
information as a public service
RPA / 3D computer vision / Intelligent
process automation / Natural language
Processing / Cyber security
Asset risk analysis and mitigation
Analysis and improvement of asset
maintenance and mitigation of failure
Machine learning / Supervised learning /
Risk determination / Predictions
Intelligent assets
More efficient management, maintenance and
use of assets
Workflow automation / Image recognition /
Trend analysis and prediction / Natural
language processing
Field based operations
Automated logistics planning for assets,
parts, people and equipment
Data preparation & analysis tools / RPA /
Predictions / Rule engines
System analysis and intuitive dash
boarding
Real-time trending, moving from what
happened to what will happen
Predictions / RPA / Supervised and
unsupervised learning
Task vs Actual
Schedule generation, simulation,
optimisation and tracking
Rule engines / Generative design /
Machine learning
Turner & Townsend
What should you do?
1. Listen… and don’t panic!
2. Work out where the low hanging fruit is for you, and just think about where to start.
3. Dedicate some investment into your digital initiatives NOW!
4. Look to other sectors/industries and recognise we can learn from them.
5. Start talent mining and promote growth mind-set to broaden capability
6. Have a plan for AI and make someone accountable
7. Come to terms with the idea of aiming for a moving target
CEAI 28

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Waste to Wealth #COMIT2019

  • 1. Turner & Townsend CEAI 1 Zheng Choo Associate Director, Data & Analytics From waste to wealth…
  • 2. Turner & Townsend Who am I? CEAI 2 Zheng Choo  Associate Director  Data & Analytics  Regional operational lead for Technology Remit  Lead a professional services business  Horizon scanning and disruption of the wider Turner & Townsend  Upskill and develop our clients and supply chain 90 Technology team members Diverse skills Architect / Engineering Construction Asset Managers Cost and commercial Data science Military security >300 Projects delivered 8 Global regions
  • 5. Turner & Townsend What am I talking about? CEAI 5 Artificial Intelligence… and the commoditisation of Natural Stupidity… in construction!
  • 6. Turner & Townsend What am I talking about? CEAI 6 Artificial Intelligence… “the theory and development of computer systems able to perform tasks normally requiring human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.”
  • 7. Turner & Townsend What are we interested in?  Tangible  Relatable  Commercially viable  Applicable  Accessible  Valuable  Scalable CEAI 7
  • 8. Turner & Townsend Basics CEAI 8 AI Machine Learning Deep learning Any technique enabling computers to mimic human behaviour Subset of AI which uses statistical methods to enable machines to improve with experience Subset of ML which make neural networks that can look for trends and learn on their own
  • 9. Turner & Townsend 1950 In 1950 Turing posed the question “can machines think?”, 1973 The Lighthill report and the AI winter, progress in the field was not as fast as had been expected. 1997 Deep Blue beats the reigning world champion at chess 18thC Development of statistical methods 1956 The Dartmouth Workshop gave birth to the term ‘artificial intelligence’ (John McCarthy) 1992 Playing backgammon 2016 AlphaGo beats the world champion at Go A brief history CEAI 9 2020201020001990198019701960195018thC MACHINE LEARNING: THE POWER AND PROMISE OF COMPUTERS THAT LEARN BY EXAMPLE
  • 10. Turner & Townsend Are we in the race… CEAI 10 McKinsey
  • 11. Turner & Townsend CEAI 11 “one of the most important things that humanity is working on. It’s more profound than, I don’t know, electricity or fire,” Sundar Pichai, CEO Google Self actualisation Psychological Physiological Fire Electricity AI? Habitat
  • 12. Turner & Townsend Grand challenges CEAI 12 Artificial Intelligence and data Aging society Clean growth Future mobility
  • 13. Turner & Townsend AI sector deal & global CEAI 13 China  Investing $7Bn in AI development by 2030, including a $2Bn innovation park  Targeting an AI industry of $150Bn United States  Primarily developing with industry academic partners  US AI chip industry is forecast to be $35Bn by 2021 UK  Public-private partnership targeting £200m AI investment  UK Gov funding 1,000 PhDs with Cambridge and Oxford leading Germany  Already a hub for AI start-ups and developers, with a commitment from the government to compete with China  AI campus being completed in Tubingen
  • 14. Turner & Townsend I have questions… CEAI 14 Where should we spend that money in our sector? Is there a list of the most stupid and wasteful things we do? Is it enough of an embarrassment for us to start acting? Does AI have the potential to impact us, moving from emergent to mainstream, and do we have anywhere near enough data?
  • 15. Turner & Townsend So what happens when construction gets more data CEAI 15 FederateCommunicate Act / DO Forecast and Insight Analyse Create Use Analytics Gather Data Physical Digital
  • 16. Turner & Townsend CEAI 16
  • 17. Turner & Townsend I have questions… CEAI 17 Do we really think we are clever enough to understand all the data by ourselves? Are we prepared for the same social backlash and ethical questions that others are facing (driverless cars, social media)? With great power… comes great responsibility…
  • 18. Turner & Townsend CEAI 18
  • 19. Turner & Townsend CEAI 19
  • 22. Turner & Townsend Leading edge digital asset lifecycle management CEAI 22 Turner & Townsend AMCL
  • 23. Turner & Townsend Bleeding edge digital asset lifecycle management CEAI 23 Turner & Townsend AMCL
  • 24. Turner & Townsend Tool box CEAI 24 Data Preparation and Analysis tools Automatically extract and integrate data from disparate sources for analysis Workflow Automation Software Automates work stream delivery find efficiencies in workflows Rule Engines Define or identify the business riles that govern tasks or processes Software Macros Automate rule-based activities within a single application Robotic process automation Automate repetitive activities across multiple systems via software robots that replicate a users workflow Machine Learning Trained algorithms that make decisions as part of an automated process flow Intelligent process automation platform identify patterns and learn over time to optimize automated workflows Predictions Automation of predictions in data for workflows, data extrapolation and process Medical Diagnosis Trained algorithms that can make a diagnosis based on input medical data Cybersecurity Determination of unusual cyber activity surrounding an activity or organisation Risk Determination Determination of risk determined by input factors, previous outcomes and specialist knowledge Generative Design Technology method that mimics nature’s evolutionary approach to design. Starting with design goals, iterating through solutions to find optimal outcomes Natural Language Processing Algorithms that process natural speech or text input Intelligent Business Process Management Systems Manage work allocation between humans and machines across multiple automation technologies Image Recognition Automate capture of images and document information and process the information Trend Analysis and Prediction Automated trend analysis based on existing data and knowledge of current trends and knowledge Gartner
  • 25. Turner & Townsend The backdrop for development CEAI 25 Augment To make or become greater in number, amount, strength, intelligence? Automate technique, method, or system of operating or controlling a process by highly automatic means, as by electronic devices, reducing human intervention to a minimum. Autosuggest To influence one's own thoughts or behaviour through methods other than conscious thought Turner & Townsend AMCL
  • 26. Turner & TownsendTurner & Townsend Need opportunity solution analysis CEAI 26 Virtual Assistant Complex information, simple interface Natural Language Processing Procurement Efficiency and accuracy, objective appointments 3D computer vision / Supervised learning Safety Monitoring Safe workplace, enhanced wellbeing Image recognition / Risk determination / Medical diagnosis Open data platform Controlled, curated and managed through AI Workflow automation / RPA / Risk determination / Cyber security Design justification and concept generation Design type DNA (seed) generated with context data Data preparation & analysis tools / RPA / Generative Design Auto-generative design patterns Optimised design patterns and off-site manufacturing Generative design / Intelligent process automation Whole life cost analysis Generative cost modelling, built on predictive market analytics and legislation analysis Data preparation &analysis tools / Predictions / Machine learning Brief development Improved certainty and objective decisions based on big data Data preparation & analysis tools / Machine learning / Risk automation
  • 27. Turner & TownsendTurner & Townsend Need opportunity solution analysis CEAI 27 Digital Twin Building Sanitise, aggregate and communicate information as a public service RPA / 3D computer vision / Intelligent process automation / Natural language Processing / Cyber security Asset risk analysis and mitigation Analysis and improvement of asset maintenance and mitigation of failure Machine learning / Supervised learning / Risk determination / Predictions Intelligent assets More efficient management, maintenance and use of assets Workflow automation / Image recognition / Trend analysis and prediction / Natural language processing Field based operations Automated logistics planning for assets, parts, people and equipment Data preparation & analysis tools / RPA / Predictions / Rule engines System analysis and intuitive dash boarding Real-time trending, moving from what happened to what will happen Predictions / RPA / Supervised and unsupervised learning Task vs Actual Schedule generation, simulation, optimisation and tracking Rule engines / Generative design / Machine learning
  • 28. Turner & Townsend What should you do? 1. Listen… and don’t panic! 2. Work out where the low hanging fruit is for you, and just think about where to start. 3. Dedicate some investment into your digital initiatives NOW! 4. Look to other sectors/industries and recognise we can learn from them. 5. Start talent mining and promote growth mind-set to broaden capability 6. Have a plan for AI and make someone accountable 7. Come to terms with the idea of aiming for a moving target CEAI 28