Web 3 Cisco Pulse
- 1. Cisco Pulse Connecting the Human Network Alex Yeung Technical Marketing Engineer © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1
- 2. Business Collaboration at a Crossroad 95+*"4-512+$&+4&:"*+# & 3$4+5(12+$&67-5*+18& !"#"$%&'()*+,--& '.)-/012+$#& © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
- 3. Sub-Optimal Expert Discovery & Collaboration More 50% of employees want the ability to locate expertise to help them with their daily jobs … To find experts …71% “ask around,” 46% use the company directory, 34% use Solution Sales Rep intranet and 30% actually Professor the company Wealth Manager send a company-wide email R&D Manager “I cannot put together this “This adjustment to the “If we could write a join grant “With the appropriate solution design without retirement plan may result proposal with professors in correlation analysis, we the help of UC, security, in unintended tax other faculties , we could could design a smaller & mobility system consequences for my increase our chances of clinical trial study with engineers?” client?” winning the grant?” statistically valid results.” “How can I find the right “Who is the best expert in “How can I locate other “How can I locate a staff experts to help me with our Tax Practice who can faculty members working statistician who has this complex design?” suggest a more tax- on related research to experience in analyzing efficient alternative?” collaborate on a Clinical Trial Research proposal?” Data? Vanson Bourne (2008); Recommind (2009) 3 © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential
- 4. Current Situation: Sales Scenario John, Sales Engineer Needs Help! Need: “How do I answer a customer question for The Human Network Search Content a competitive bid?” Taps Network (1 Degree) SE Send Broadcast Email AMs and SEs Spend a Lot of Time Seeking Assistance from Various Subject Matter Experts © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4
- 5. Solution: Cisco Pulse Automated People and Media Search ! Capture organizational know- how by tagging content as it traverses the network ! Quickly find relevant people and valued information ! Ability to collaborate with colleagues in a click ! Automatically navigate rich media to the spoken word ! Embed this capability in a variety of business applications OpenSocial APIs © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
- 6. Cisco Pulse Platform Overview RSPAN / SPAN Enabled Switches Pulse Connect Pulse Locator Pulse Apps User Traffic User Traffic OpenSocial Corporate Apps Network Captured in Tag Navigator RSPAN / SPAN Profile Pulse User Management UC Integration Pulse Collect Pulse Engine / Apps Platform OpenSocial Admin Tools APIs Automatic Discovery Document & & Rich Media Content Filtering Index Store Tagging Indexer © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
- 7. Directory Service and Profile Management ! Share contact info imported from Active Directory (LDAP) ! Tag yourself with relevant areas of experience ! Set your preferred methods of contact ! Share background info including past work and educational history © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
- 8. UC Integration for Frictionless Collaboration ! Cisco Presence Server Integration: Presence bubbles indicate availability ! Hover Widget: Mouse over someone to get user mini profile and click to collaborate options ! Click to Call ! Click to Email ! Click to WebEx © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
- 9. Automated Tagging and Tag Navigator ! Cisco Pulse automatically analyzes your content in motion and tag your relevant areas of experience ! Document and rich media ! Rank your tags according to the amount of activity with the tags © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
- 10. People + Docs + Media Search and Expert Ranking ! Find all expertise across the organization ! Search result is ranked based on depth of experience ! Find just who you’re looking for by filtering on role, region and organization or by expanding your keyword search © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
- 11. Rich Media Tagging ! Automatically tags vocabulary terms in the spoken words in videos and audios ! Built-in media player to play videos and audios (FLV, MPEG, MP4, MP3) ! Show the location in the video/audio where the words were mentioned ! Find what you looking for instantly without going through the whole video/audio © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11
- 12. Built Custom OpenSocial Gadgets © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12
- 13. Cisco Pulse Demonstration Connecting the Human Network © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 13
- 14. © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 14