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WEB ANALYTICS
FOR SANE PEOPLE



       Ian Lurie
      @portentint
   ian@portent.com
portent.co/saneanalytics

     (Yes, use .co, not .com)
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WTH is analytics, anyway?
Web analytics for sane people
look! at! how!
 cool! I! am!
look! at! how!
 cool! I! am!
Analytics connects action to value
Analytics provides next steps
GOALS
A goal is a desired action
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Completed goal = Conversion
For every person who [converts],
I get [value].
For every person who buys a book,
I get $9.
For every person who views my
latest article, I get $3.
For every person who follows me
on Facebook, I get $.41.
FIND 5 GOALS. ATTACH VALUES.
GOOGLE ANALYTICS
SETTING UP
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
COPY
Web analytics for sane people
Web analytics for sane people
PASTE
OR…
WHAT TO TRACK
QUANTITY
QUALITY
CONTEXT
VALUE
QUANTITY




      HOW MANY?
QUANTITY




      HOW MANY? VISITS
                PEOPLE
                PAGEVIEWS
Web analytics for sane people
QUANTITY
QUANTITY




 VISIT
 1 PERSON
 1 TIME
QUANTITY




 VISITORS   UNIQUE VISITOR
 1 PERSON   1 PERSON
 1 TIME     1+ TIMES
 A VISIT    A PERSON
QUANTITY




 PAGEVIEW = 1 PAGE LOADED
Web analytics for sane people
QUALITY
QUALITY
QUALITY
Web analytics for sane people
QUALITY
Web analytics for sane people
QUALITY

          OMG WHAT THE HELL'S
          GOING ON! UNIVERSE
           ENDING PARADOX
             AARRRGHHH!!!!
oh. heh. never mind.
CONTEXT




    WHAT’S GOING ON?
CONTEXT




    WHAT’S GOING ON?
    WHERE ARE YOU FROM?
    WHAT DO YOU NEED?
CONTEXT
CONTEXT

          QUALITY


CONTEXT
CONTEXT




      MEDIUM   WHAT KIND
      SOURCE   WHERE
CONTEXT
CONTEXT
CONTEXT
CONTEXT
CONTEXT


  50% OF ALL SEARCHES
CONTEXT




     FUUUUUUUUUUUUUUUU…
CONTEXT
CONTEXT


MEH.
CONTEXT
CONTEXT

          QUANTITY   QUALITY
VALUE




        WHAT’S IT WORTH TO YA?
VALUE




        YOU MUST KNOW:
        THE GOAL
        THE THANK YOU PAGE
VALUE




        YOU MUST KNOW:
        THE GOAL
        THE THANK YOU PAGE
VALUE




        BASIC GOAL
        AN E-MAIL SIGNUP
VALUE
VALUE


        GOAL PAGE
        URL
VALUE
VALUE
VALUE




 GOAL PAGE URL



 NOT OPTIONAL!
VALUE




 For every person who [converts],
 I get [value].
VALUE
WEBMASTER TOOLS
TO USE, OR NOT TO USE?
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
AN EXAMPLE
i don't think this writing
   stuff has any value.
this has too many words.
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
91000 x $24
= $2,184,000
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
Web analytics for sane people
ANOTHER EXAMPLE
FINDING OPPORTUNITY GAPS
Web analytics for sane people
Nice average position
Decent CTR
And some clicks
Good!!!
Bad!!!!
Query
    Content
+   Bounce rate
    Intent
Web analytics for sane people
Generalities
Smart-assery
Fail
Conclusion: Get specific. Write a
real proposal template.
Web analytics for sane people
Web analytics for sane people
METRICS TO IGNORE
HITS
175 HITS
186 HITS
50 HITS
COMPARISONS
Our competitor’s site takes 25
seconds to load.
What’s the problem?
THE WRAPUP
Analytics connects action to value
Analytics provides next steps
1.  Determine goals.
2.  Get set up.
3.  Track quantity, quality,
    conversions and value.
4.  Don’t worry about hits or the
    other guy.
portent.co/saneanalytics

     (Yes, use .co, not .com)
Me:
      @portentint
plus.google.com/+IanLurie
c'mon by!




US:
portent.com

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Web analytics for sane people

Editor's Notes

  • #37: Quantity is the basic building block for analytics. Without it, you’ve got no context or perspective on your data.
  • #38: Quantity is the basic building block for analytics. Without it, you’ve got no context or perspective on your data.
  • #40: Quantity is the basic building block for analytics. Without it, you’ve got no context or perspective on your data.
  • #50: A caution – always be aware…
  • #52: …of quanties. Remember how I said they’re building blocks?