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Web Startup
Web Startup
Web Startup
Web Startup
Web Startup
What Idea?
• Solve problems you’ve experienced
• Observe and looking for niches/problems
• Help people make money
• Not all businesses are equal
A Problem I Have …
• It’s hard to sell advertising for RSS and Email
• The market leader in RSS doesn’t provide
  Email Digests
• There is no one-stop RSS/Email/Twitter service
  for publishers
My Idea: A Service That …
• Helps people follow blogs with RSS, RSS
  Digest, Email, Email
  Digest, Twitter, Facebook, all automated for
  the publisher
• Helps bloggers make money with self serve
  advertising on RSS, Email and Twitter
BlogFollower
• Disclaimer: I’m not saying this is actually a
  great idea, but it’s a good example idea. And
  executed well, probably could work.
• Lots of ideas could be good if executed well.
• It’s not very glamorous or trendy, but it does
  fulfill a real need for a growing target market
Research
• Do other people think this is a problem?
• Is the problem solved already?
  – Look fordirectcompetitors
  – Look for similar competitors
  – Ask around

• BlogFollower Competitiors:
  Aweber, Feedburner, Feedblitz, TwitterFeed, Hey
  Amigo (Defunct)
Identify the Audience
• Primary Audience: Bloggers
• Secondary Audiences: Readers, Advertisers
• Are these audiences growing or declining?
• How will you reach and capture these audiences?
  Do you know them well? Do you really know
  what their problems are?
• Survey them. They may tell you some surprising
  things!
Is There Money in This?
• How will you make money?
• How are competitors making money?
• Be pessimistic. To generate $1,000 p/m:
  – $10-20CPM is possible … but $.5 - $1 is more likely. At $1 CPM,
    you’d need 1,000,000 impressions a month
  – For example < 1% conversion for subscriptions. At $10 p/m
    subscription, you’d need 10,000 free subscribers to convert 100
• Of course you can do better than these numbers,
  but you should be assuming the worst!
Mission and Vision
• What are you actually trying to do?
• A mission should be something that inspires you
  to work, and should be the reason you are
  tackling the business.
• I am a blogger, I like blogging, I believe in
  individuals working for themselves. Therefore for
  me the reason I’d get into this business would be:
  To Make Independent Publishers More Effective
Start Planning!
• Carry a notebook
• Get excited
• Get obsessive
• Try out competitors
• Learn more about the niche
• Start networking
Personal Preparation
• You need to be ready to work hard
• You need to be prepared to carry it alone even
  if you are planning on having cofounders
• You need to have some money to start off
  and/or an income to subsidize you
Web Startup
Cofounders
•   Find people you trust
•   Find people who have different strengths
•   Find people who work as hard as you
•   Find people who you like and get on with
•   You need to either:
    – lead people
    – join someone else’s team
    – find cofounders who are happy to lead in different capacities
      (technical vsbusiness vs product)
Who is Going to Do What
• Money? Hours? Skills?
• How will shares be split?
• It's important that you don't look back and
  feel hard done by and that it wasn't fair
• It's like a marriage - you have to work at it, you
  have to be prepared to compromise
My Core Team
• My Wife: Project Manager, Branding, Organized
• My Best Friend: Detail Work, Money
• My Brother: Capable, Analytical, Business Minded
• My Father: Experienced, Risk-averse, Wise
• Me: Ideas, Instinct, Execution, Confident
Money
• Founder investment
   – Keeps you focused
   – 100% ownership
• Outside investment
   – Time and attention consuming
   – Less control
   – Pressure to deliver ROI
• Debt
   – Repayments and Interest
   – You own it, but the bank is watching you carefully
Accountant and a Lawyer
• Essential in the long run and helpful with initial setup
• Get recommendations
• Meet a bunch of them
• Build a relationship
• Initially:
   – Lawyer should advise on company setup and shareholder agreement
   – Accountant should advise on company setup and creating your
     accounts
Business Plan
• Think through assumptions and details
• Don’t get bogged down with them, but don’t
  skip them either
• More necessary if you need investment or
  debt
Web Startup
What is Essential?
• Focus first on the essential, core of the product
• Nice-to-haves can be added later
• You should have a vague idea of how you think
  the product will grow, but don’t over-plan or
  over-spec
• How you can break the product into iterations?
Blog Follower Features
• Essentials:
   – Takes an RSS Feed and pushes out RSS Digests, Emails, Email
     Digests, Twitter Notifications and Facebook Notifications
   – Facilitate Banner Ad Sales on RSS and Email
• Nice-to-haves:
   – Self Serve Ad Marketplace
   – Analytics
   – Advanced Theming and Styling for Emails
   – Multiple Payment Methods
Concrete Monetization Plan
• What exactly are you selling?
• Who are the buyers? Who are the users?
• How much will it cost?
• Are there fixed costs you need to account for?
• How much would you need to be selling to
  break even? To reach your ideal profit?
BlogFollower Monetization
•   Option 1: Subscriptions – charge the publishers
     –   Lots of small increments
     –   Easy to estimate and plan around, lots of conversion information out there
     –   Easy to develop and account for

•   Option 2: Advertising cut – take a portion of ad sales
     –   Potentially very lucrative
     –   Hard to develop and account for
     –   Only really works if your publishers are all selling lots of ads … hard to estimate and plan

•   Option 3: Charge per email sent, per RSS feed published etc
     –   May be necessary for emails
     –   Easy to develop and account for
     –   Could be lucrative

•   Option 4: Mixture
Iterations
•   Iteration 1:
     –   Publisher Account System
     –   RSS -> Twitter and Facebook
     –   RSS -> Email
     –   RSS -> RSS Digest
•   Iteration 2:
     –   Digest Settings
     –   RSS -> Email Digest
     –   Email Subscriber Management
•   Iteration 3:
     –   Fine Tune and Testing
     –   Publisher Subscription Billing
     –   Launch Iteration 1 & 2
•   Iteration 4:
     –   Banner Ad System
     –   Basic publisher directory
•   … and so on
UI & Development
• Wireframe out the application
• Assume that UI and Development will be
  harder and more expensive than you’d
  planned 
• Contractors? Founders? Staff?
Web Startup
DON’T underestimate marketing
• Lots of little startups build decent products
• … but go nowhere
• A mediocre product can go far with good
  marketing (and you can improve it as you go)
• A great product may market itself … to some
  extent (but often is teamed with great
  marketers – e.g. 37Signals)
Branding
• A brand should:
   – Be memorable
   – Have personality
   – Is more than just a logo
   – A good brand has a story

• The easiest brand path is to tie it to yourself – be
  the voice of your site/app/service. Be the
  spokesperson, the evangelist, the story…
BlogFollower
• Personal brand through
   – Blogging
   – Personal emails to users about new features and personally
     responding to support requests
   – Evangelizing and networking with the target audience
• Get interviewed on sites and talk about my
  experience with blogging to create the back-story
  for the brand
• Position as the anti-Feedburner (be the little guy)
How Will You Find Users?
• Advertising (how much will you spend?)
• Blogging (what will the blog be about?)
• PR (what is the story?)
• Networking (how will you reach out to
  people?)
• Social Media (e.g. 0atmeal)
BlogFollower Marketing
• Networking with bloggers, particularly bloggers whose
  audience is other bloggers and internet marketers
• Try to get reviewed, interviewed, run giveaways, send
  T-shirts, …
• Start a blog aimed at helping bloggers promote
  themselves
• Try some social media promotion with linkbait articles
  and giveaways (e.g. free icons for bloggers)
Web Startup
There’s No Finish Line
• Launching is not the end … it’s only the
  beginning.Now you have to build a business!
• “If you leave and everything stops, you don’t
  have a business, you have a job.”
• You need to be systematic in replacing
  yourself while still ensuring that everything
  keeps moving.
Stay Focused
• Focus on your users
  – Marketing to new users
  – Improving the product for current users
  – Providing great support for current users

• Focus on revenue and numbers
  – Accounting should be solid, watch out for cash flow!
  – Make sure you have an instinctive feel for what actions correlate
    with what numerical results
Continuously Improve
• If you stand still, your competitors will pass
  you by
• There is a never ending list of improvements
  and fixes and upgrades you can make. Be
  prepared for this
• Improving isn’t always ‘adding’, sometimes it’s
  removing stuff or streamlining
Web Startup

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Web Startup

  • 6. What Idea? • Solve problems you’ve experienced • Observe and looking for niches/problems • Help people make money • Not all businesses are equal
  • 7. A Problem I Have … • It’s hard to sell advertising for RSS and Email • The market leader in RSS doesn’t provide Email Digests • There is no one-stop RSS/Email/Twitter service for publishers
  • 8. My Idea: A Service That … • Helps people follow blogs with RSS, RSS Digest, Email, Email Digest, Twitter, Facebook, all automated for the publisher • Helps bloggers make money with self serve advertising on RSS, Email and Twitter
  • 9. BlogFollower • Disclaimer: I’m not saying this is actually a great idea, but it’s a good example idea. And executed well, probably could work. • Lots of ideas could be good if executed well. • It’s not very glamorous or trendy, but it does fulfill a real need for a growing target market
  • 10. Research • Do other people think this is a problem? • Is the problem solved already? – Look fordirectcompetitors – Look for similar competitors – Ask around • BlogFollower Competitiors: Aweber, Feedburner, Feedblitz, TwitterFeed, Hey Amigo (Defunct)
  • 11. Identify the Audience • Primary Audience: Bloggers • Secondary Audiences: Readers, Advertisers • Are these audiences growing or declining? • How will you reach and capture these audiences? Do you know them well? Do you really know what their problems are? • Survey them. They may tell you some surprising things!
  • 12. Is There Money in This? • How will you make money? • How are competitors making money? • Be pessimistic. To generate $1,000 p/m: – $10-20CPM is possible … but $.5 - $1 is more likely. At $1 CPM, you’d need 1,000,000 impressions a month – For example < 1% conversion for subscriptions. At $10 p/m subscription, you’d need 10,000 free subscribers to convert 100 • Of course you can do better than these numbers, but you should be assuming the worst!
  • 13. Mission and Vision • What are you actually trying to do? • A mission should be something that inspires you to work, and should be the reason you are tackling the business. • I am a blogger, I like blogging, I believe in individuals working for themselves. Therefore for me the reason I’d get into this business would be: To Make Independent Publishers More Effective
  • 14. Start Planning! • Carry a notebook • Get excited • Get obsessive • Try out competitors • Learn more about the niche • Start networking
  • 15. Personal Preparation • You need to be ready to work hard • You need to be prepared to carry it alone even if you are planning on having cofounders • You need to have some money to start off and/or an income to subsidize you
  • 17. Cofounders • Find people you trust • Find people who have different strengths • Find people who work as hard as you • Find people who you like and get on with • You need to either: – lead people – join someone else’s team – find cofounders who are happy to lead in different capacities (technical vsbusiness vs product)
  • 18. Who is Going to Do What • Money? Hours? Skills? • How will shares be split? • It's important that you don't look back and feel hard done by and that it wasn't fair • It's like a marriage - you have to work at it, you have to be prepared to compromise
  • 19. My Core Team • My Wife: Project Manager, Branding, Organized • My Best Friend: Detail Work, Money • My Brother: Capable, Analytical, Business Minded • My Father: Experienced, Risk-averse, Wise • Me: Ideas, Instinct, Execution, Confident
  • 20. Money • Founder investment – Keeps you focused – 100% ownership • Outside investment – Time and attention consuming – Less control – Pressure to deliver ROI • Debt – Repayments and Interest – You own it, but the bank is watching you carefully
  • 21. Accountant and a Lawyer • Essential in the long run and helpful with initial setup • Get recommendations • Meet a bunch of them • Build a relationship • Initially: – Lawyer should advise on company setup and shareholder agreement – Accountant should advise on company setup and creating your accounts
  • 22. Business Plan • Think through assumptions and details • Don’t get bogged down with them, but don’t skip them either • More necessary if you need investment or debt
  • 24. What is Essential? • Focus first on the essential, core of the product • Nice-to-haves can be added later • You should have a vague idea of how you think the product will grow, but don’t over-plan or over-spec • How you can break the product into iterations?
  • 25. Blog Follower Features • Essentials: – Takes an RSS Feed and pushes out RSS Digests, Emails, Email Digests, Twitter Notifications and Facebook Notifications – Facilitate Banner Ad Sales on RSS and Email • Nice-to-haves: – Self Serve Ad Marketplace – Analytics – Advanced Theming and Styling for Emails – Multiple Payment Methods
  • 26. Concrete Monetization Plan • What exactly are you selling? • Who are the buyers? Who are the users? • How much will it cost? • Are there fixed costs you need to account for? • How much would you need to be selling to break even? To reach your ideal profit?
  • 27. BlogFollower Monetization • Option 1: Subscriptions – charge the publishers – Lots of small increments – Easy to estimate and plan around, lots of conversion information out there – Easy to develop and account for • Option 2: Advertising cut – take a portion of ad sales – Potentially very lucrative – Hard to develop and account for – Only really works if your publishers are all selling lots of ads … hard to estimate and plan • Option 3: Charge per email sent, per RSS feed published etc – May be necessary for emails – Easy to develop and account for – Could be lucrative • Option 4: Mixture
  • 28. Iterations • Iteration 1: – Publisher Account System – RSS -> Twitter and Facebook – RSS -> Email – RSS -> RSS Digest • Iteration 2: – Digest Settings – RSS -> Email Digest – Email Subscriber Management • Iteration 3: – Fine Tune and Testing – Publisher Subscription Billing – Launch Iteration 1 & 2 • Iteration 4: – Banner Ad System – Basic publisher directory • … and so on
  • 29. UI & Development • Wireframe out the application • Assume that UI and Development will be harder and more expensive than you’d planned  • Contractors? Founders? Staff?
  • 31. DON’T underestimate marketing • Lots of little startups build decent products • … but go nowhere • A mediocre product can go far with good marketing (and you can improve it as you go) • A great product may market itself … to some extent (but often is teamed with great marketers – e.g. 37Signals)
  • 32. Branding • A brand should: – Be memorable – Have personality – Is more than just a logo – A good brand has a story • The easiest brand path is to tie it to yourself – be the voice of your site/app/service. Be the spokesperson, the evangelist, the story…
  • 33. BlogFollower • Personal brand through – Blogging – Personal emails to users about new features and personally responding to support requests – Evangelizing and networking with the target audience • Get interviewed on sites and talk about my experience with blogging to create the back-story for the brand • Position as the anti-Feedburner (be the little guy)
  • 34. How Will You Find Users? • Advertising (how much will you spend?) • Blogging (what will the blog be about?) • PR (what is the story?) • Networking (how will you reach out to people?) • Social Media (e.g. 0atmeal)
  • 35. BlogFollower Marketing • Networking with bloggers, particularly bloggers whose audience is other bloggers and internet marketers • Try to get reviewed, interviewed, run giveaways, send T-shirts, … • Start a blog aimed at helping bloggers promote themselves • Try some social media promotion with linkbait articles and giveaways (e.g. free icons for bloggers)
  • 37. There’s No Finish Line • Launching is not the end … it’s only the beginning.Now you have to build a business! • “If you leave and everything stops, you don’t have a business, you have a job.” • You need to be systematic in replacing yourself while still ensuring that everything keeps moving.
  • 38. Stay Focused • Focus on your users – Marketing to new users – Improving the product for current users – Providing great support for current users • Focus on revenue and numbers – Accounting should be solid, watch out for cash flow! – Make sure you have an instinctive feel for what actions correlate with what numerical results
  • 39. Continuously Improve • If you stand still, your competitors will pass you by • There is a never ending list of improvements and fixes and upgrades you can make. Be prepared for this • Improving isn’t always ‘adding’, sometimes it’s removing stuff or streamlining