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© 2015 Agency Revolution, All Rights Reserved
The Growth Analyzer
HowTo Build LongTermWealth & Equity
In An Insurance Agency or Brokerage
© 2015 Agency Revolution, All Rights Reserved
Remember, this is a‘live’ webinar.
You can type your questions here.
© 2015 Agency Revolution, All Rights Reserved
special thanks
© 2015 Agency Revolution, All Rights Reserved
special thanks
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
Introducing:

Michael Jans, President and CEO,

Agency Revolution.
© 2015 Agency Revolution, All Rights Reserved
To provide agencies and brokerages a clear, simple
(and free) tool that:
Vision
© 2015 Agency Revolution, All Rights Reserved
To provide agencies and brokerages a clear, simple
(and free) tool that:
Vision
1 Forecasts your next 5 years
© 2015 Agency Revolution, All Rights Reserved
To provide agencies and brokerages a clear, simple
(and free) tool that:
Vision
1
2
Forecasts your next 5 years
Helps create a comprehensive strategy
based on the three ways to increase
revenue
© 2015 Agency Revolution, All Rights Reserved
Obstacles
STOP
© 2015 Agency Revolution, All Rights Reserved
Obstacles
STOP
Difficult to program such analysis on your own.1
© 2015 Agency Revolution, All Rights Reserved
Obstacles
STOP
Difficult to program such analysis on your own.
Novice marketers are inclined to have a "lead
fixation”rather than a comprehensive approach

to growth.
1
2
© 2015 Agency Revolution, All Rights Reserved
Obstacles
STOP
Difficult to program such analysis on your own.
Novice marketers are inclined to have a "lead
fixation”rather than a comprehensive approach

to growth.
Most firms do not have Marketing SYSTEMS that
reliably & predictably create positive results.
1
2
3
© 2015 Agency Revolution, All Rights Reserved
Transformation
© 2015 Agency Revolution, All Rights Reserved
Transformation
Understand “Compound Growth”.
1
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
Insurance firms grow three ways.
‣ Higher retention.
‣ More new customers.
‣ Higher revenue per customer.
[Not just the knee-jerk reaction: "Leads,
leads, leads”.]
© 2015 Agency Revolution, All Rights Reserved
Transformation
Understand the Power of Systems.
2
© 2015 Agency Revolution, All Rights Reserved
The ACOR+ Marketing Model
© 2015 Agency Revolution, All Rights Reserved
The ACOR+ Marketing Model
C O RA
© 2015 Agency Revolution, All Rights Reserved
Attract Convert Optimize Retain
The ACOR+ Marketing Model
Prospects Buyers Clients PromotersLeads
C O RA
© 2015 Agency Revolution, All Rights Reserved
Attract Convert Optimize Retain
The ACOR+ Marketing Model
Prospects Buyers Clients PromotersLeads
C O RA
+Delight
At Every Stage in the Process
© 2015 Agency Revolution, All Rights Reserved
Attract Convert Optimize Retain
The ACOR+ Marketing Model
Prospects Buyers Clients PromotersLeads
C O RA
More new

customers
Referral Campaign
“Lost Soul”Campaign
Yelp & Google + Campaigns
DIO Launch Campaign
Lead Warming Campaign
Quote Form Follow-up Campaign
Proposal Campaign
Lost Lead Nurturing Campaign
+Delight
At Every Stage in the Process
© 2015 Agency Revolution, All Rights Reserved
Attract Convert Optimize Retain
The ACOR+ Marketing Model
Prospects Buyers Clients PromotersLeads
C O RA
More revenue

/customer.
More new

customers
Referral Campaign
“Lost Soul”Campaign
Yelp & Google + Campaigns
DIO Launch Campaign
Lead Warming Campaign
Quote Form Follow-up Campaign
Proposal Campaign
Lost Lead Nurturing Campaign
Over 10 Cross Sell Campaigns
Trust Campaign (Why I believe...)
Account Review Campaign
Testimonial Campaign
+Delight
At Every Stage in the Process
© 2015 Agency Revolution, All Rights Reserved
Attract Convert Optimize Retain
The ACOR+ Marketing Model
Prospects Buyers Clients PromotersLeads
C O RA
More revenue

/customer.
Higher
retention.
More new

customers
Referral Campaign
“Lost Soul”Campaign
Yelp & Google + Campaigns
DIO Launch Campaign
Lead Warming Campaign
Quote Form Follow-up Campaign
Proposal Campaign
Lost Lead Nurturing Campaign
Over 10 Cross Sell Campaigns
Trust Campaign (Why I believe...)
Account Review Campaign
Testimonial Campaign
Newsletters
Birthday Campaigns
Claims Campaign
Welcome Kit Campaign
5 Disaster Campaigns
+Delight
At Every Stage in the Process
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
Agency Management System
© 2015 Agency Revolution, All Rights Reserved
Agency Management System
New Lead Warming Campaign
New Lead
© 2015 Agency Revolution, All Rights Reserved
Agency Management System
New Lead Warming Campaign
Welcome Kit Campaign
New Customer
© 2015 Agency Revolution, All Rights Reserved
Agency Management System
New Lead Warming Campaign Cross Sell Campaigns
Welcome Kit Campaign
Ongoing Customer
© 2015 Agency Revolution, All Rights Reserved
Agency Management System
New Lead Warming Campaign Cross Sell Campaigns
Welcome Kit Campaign Claims Campaign
Claim
© 2015 Agency Revolution, All Rights Reserved
Agency Management System
New Lead Warming Campaign Cross Sell Campaigns Birthday Campaigns
Welcome Kit Campaign Claims Campaign
Birthday
© 2015 Agency Revolution, All Rights Reserved
Agency Management System
New Lead Warming Campaign Cross Sell Campaigns Birthday Campaigns
Welcome Kit Campaign Claims Campaign Account Review Campaign
Renewal in 90 Days
© 2015 Agency Revolution, All Rights Reserved
Agency Management System
New Lead Warming Campaign Cross Sell Campaigns Birthday Campaigns “Lost Soul”Campaign
Welcome Kit Campaign Claims Campaign Account Review Campaign
Lost Customer
© 2015 Agency Revolution, All Rights Reserved
Agency Management System
New Lead Warming Campaign Cross Sell Campaigns Birthday Campaigns “Lost Soul”Campaign
Welcome Kit Campaign Claims Campaign Account Review Campaign Reinstated client Campaign
Regained Customer
© 2015 Agency Revolution, All Rights Reserved
Transformation
Understand the Principle of Leverage.
3
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
Convert
C
Optimize
O
Retain
R
Attract
A
© 2015 Agency Revolution, All Rights Reserved
Convert
C
Optimize
O
Retain
R
Attract
A
Wealth and
Equity
Reliable
Income
New Income
Future
Income
© 2015 Agency Revolution, All Rights Reserved
Convert
C
Optimize
O
Retain
R
Attract
A
$$$$
$$$
$$
$
Cost
Wealth and
Equity
Reliable
Income
New Income
Future
Income
© 2015 Agency Revolution, All Rights Reserved
Convert
C
Optimize
O
Retain
R
Attract
A
$$$$
$$$
$$
$
Cost
Value
Wealth and
Equity
Reliable
Income
New Income
Future
Income
© 2015 Agency Revolution, All Rights Reserved
Convert
C
Optimize
O
Retain
R
Attract
A
$$$$
$$$
$$
$
Cost
Value
Wealth and
Equity
Reliable
Income
New Income
Future
Income
Low Leverage
© 2015 Agency Revolution, All Rights Reserved
Convert
C
Optimize
O
Retain
R
Attract
A
$$$$
$$$
$$
$
Cost
Value
High Leverage
Wealth and
Equity
Reliable
Income
New Income
Future
Income
Low Leverage
© 2015 Agency Revolution, All Rights Reserved
Transformation
Understand the Heart-Wallet

Client Index.
4
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
HeartWallet Client Index.
© 2015 Agency Revolution, All Rights Reserved
"Customer loyalty in P&C insurance"
‣ High Loyalty Clients:
‣ 7 TimesTheValue of Low Loyalty Clients.
‣ 3 TimesTheValue of Neutral Clients.
‣ Price Shoppers tend to have the lowest
loyalty, highest churn.

(and, our channel is 2.7% more expensive.)
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
"Customer loyalty in P&C insurance"
‣ High Loyalty Clients:
‣ Tend to value "Peace of Mind" over“Price”.
‣ Give 90% of their insurance wallet to

a single source.
‣ Own 25% more insurance products.
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
"Customer loyalty in P&C insurance"
‣ High Loyalty Clients:
‣ Retain at 97%, Generate 2.5 net referrals.
‣ Neutral Clients:
‣ Retain at 88%, Generate 1 net referral.
‣ Low Loyalty Clients:
‣ Retain at 74%, Generate 0 net referrals.
© 2015 Agency Revolution, All Rights Reserved
Transformation
DoThe Math.
5
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
SmallTweaks, Compounded.
© 2015 Agency Revolution, All Rights Reserved
How DO you grow an agency?
© 2015 Agency Revolution, All Rights Reserved
How DO you grow an agency?
© 2015 Agency Revolution, All Rights Reserved
How DO you grow an agency?
© 2015 Agency Revolution, All Rights Reserved
How DO you grow an agency?
© 2015 Agency Revolution, All Rights Reserved
How DO you grow an agency?
$2,226,000
© 2015 Agency Revolution, All Rights Reserved
How DO you grow an agency?
$2,226,000
$3,415,905
© 2015 Agency Revolution, All Rights Reserved
How DO you grow an agency?
© 2015 Agency Revolution, All Rights Reserved
How DO you grow an agency?
$5,676,538
© 2015 Agency Revolution, All Rights Reserved
Remember, this is a‘live’ webinar.
You can type your questions here.
© 2015 Agency Revolution, All Rights Reserved
Action

5 Steps

© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
Visit:

www.thegrowthanalyzer.com
Use 3 Scenarios:
- Now, -The Big Future, -The Bigger Future.
Plug in your
numbers.
1
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
Share with your team.
2
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
Identify:
‣ Your Current Marketing Systems.
‣ What isWorking.
‣ What is NotWorking.
Decide if it's time to grow.
3
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
Download:

”3 StepsTo Growing an Insurance Agency

or Brokerage"
4
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved


www.thegrowthanalyzer.com
© 2015 Agency Revolution, All Rights Reserved
bit.ly/AR-consult
© 2015 Agency Revolution, All Rights Reserved
Use ModernTechnology to Automate

Your Marketing Systems,

and Increase Customer Loyalty.
IfYou're Ready, Request a Consultation.
5
bit.ly/AR-consult
© 2015 Agency Revolution, All Rights Reserved
bit.ly/AR-consult
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
What clients say...
© 2015 Agency Revolution, All Rights Reserved
© 2015 Agency Revolution, All Rights Reserved
bit.ly/AR-consult

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[Slides] Growth Analyzer Webinar

  • 1. © 2015 Agency Revolution, All Rights Reserved The Growth Analyzer HowTo Build LongTermWealth & Equity In An Insurance Agency or Brokerage
  • 2. © 2015 Agency Revolution, All Rights Reserved Remember, this is a‘live’ webinar. You can type your questions here.
  • 3. © 2015 Agency Revolution, All Rights Reserved special thanks
  • 4. © 2015 Agency Revolution, All Rights Reserved special thanks
  • 5. © 2015 Agency Revolution, All Rights Reserved
  • 6. © 2015 Agency Revolution, All Rights Reserved Introducing:
 Michael Jans, President and CEO,
 Agency Revolution.
  • 7. © 2015 Agency Revolution, All Rights Reserved To provide agencies and brokerages a clear, simple (and free) tool that: Vision
  • 8. © 2015 Agency Revolution, All Rights Reserved To provide agencies and brokerages a clear, simple (and free) tool that: Vision 1 Forecasts your next 5 years
  • 9. © 2015 Agency Revolution, All Rights Reserved To provide agencies and brokerages a clear, simple (and free) tool that: Vision 1 2 Forecasts your next 5 years Helps create a comprehensive strategy based on the three ways to increase revenue
  • 10. © 2015 Agency Revolution, All Rights Reserved Obstacles STOP
  • 11. © 2015 Agency Revolution, All Rights Reserved Obstacles STOP Difficult to program such analysis on your own.1
  • 12. © 2015 Agency Revolution, All Rights Reserved Obstacles STOP Difficult to program such analysis on your own. Novice marketers are inclined to have a "lead fixation”rather than a comprehensive approach
 to growth. 1 2
  • 13. © 2015 Agency Revolution, All Rights Reserved Obstacles STOP Difficult to program such analysis on your own. Novice marketers are inclined to have a "lead fixation”rather than a comprehensive approach
 to growth. Most firms do not have Marketing SYSTEMS that reliably & predictably create positive results. 1 2 3
  • 14. © 2015 Agency Revolution, All Rights Reserved Transformation
  • 15. © 2015 Agency Revolution, All Rights Reserved Transformation Understand “Compound Growth”. 1
  • 16. © 2015 Agency Revolution, All Rights Reserved
  • 17. © 2015 Agency Revolution, All Rights Reserved Insurance firms grow three ways. ‣ Higher retention. ‣ More new customers. ‣ Higher revenue per customer. [Not just the knee-jerk reaction: "Leads, leads, leads”.]
  • 18. © 2015 Agency Revolution, All Rights Reserved Transformation Understand the Power of Systems. 2
  • 19. © 2015 Agency Revolution, All Rights Reserved The ACOR+ Marketing Model
  • 20. © 2015 Agency Revolution, All Rights Reserved The ACOR+ Marketing Model C O RA
  • 21. © 2015 Agency Revolution, All Rights Reserved Attract Convert Optimize Retain The ACOR+ Marketing Model Prospects Buyers Clients PromotersLeads C O RA
  • 22. © 2015 Agency Revolution, All Rights Reserved Attract Convert Optimize Retain The ACOR+ Marketing Model Prospects Buyers Clients PromotersLeads C O RA +Delight At Every Stage in the Process
  • 23. © 2015 Agency Revolution, All Rights Reserved Attract Convert Optimize Retain The ACOR+ Marketing Model Prospects Buyers Clients PromotersLeads C O RA More new
 customers Referral Campaign “Lost Soul”Campaign Yelp & Google + Campaigns DIO Launch Campaign Lead Warming Campaign Quote Form Follow-up Campaign Proposal Campaign Lost Lead Nurturing Campaign +Delight At Every Stage in the Process
  • 24. © 2015 Agency Revolution, All Rights Reserved Attract Convert Optimize Retain The ACOR+ Marketing Model Prospects Buyers Clients PromotersLeads C O RA More revenue
 /customer. More new
 customers Referral Campaign “Lost Soul”Campaign Yelp & Google + Campaigns DIO Launch Campaign Lead Warming Campaign Quote Form Follow-up Campaign Proposal Campaign Lost Lead Nurturing Campaign Over 10 Cross Sell Campaigns Trust Campaign (Why I believe...) Account Review Campaign Testimonial Campaign +Delight At Every Stage in the Process
  • 25. © 2015 Agency Revolution, All Rights Reserved Attract Convert Optimize Retain The ACOR+ Marketing Model Prospects Buyers Clients PromotersLeads C O RA More revenue
 /customer. Higher retention. More new
 customers Referral Campaign “Lost Soul”Campaign Yelp & Google + Campaigns DIO Launch Campaign Lead Warming Campaign Quote Form Follow-up Campaign Proposal Campaign Lost Lead Nurturing Campaign Over 10 Cross Sell Campaigns Trust Campaign (Why I believe...) Account Review Campaign Testimonial Campaign Newsletters Birthday Campaigns Claims Campaign Welcome Kit Campaign 5 Disaster Campaigns +Delight At Every Stage in the Process
  • 26. © 2015 Agency Revolution, All Rights Reserved
  • 27. © 2015 Agency Revolution, All Rights Reserved Agency Management System
  • 28. © 2015 Agency Revolution, All Rights Reserved Agency Management System New Lead Warming Campaign New Lead
  • 29. © 2015 Agency Revolution, All Rights Reserved Agency Management System New Lead Warming Campaign Welcome Kit Campaign New Customer
  • 30. © 2015 Agency Revolution, All Rights Reserved Agency Management System New Lead Warming Campaign Cross Sell Campaigns Welcome Kit Campaign Ongoing Customer
  • 31. © 2015 Agency Revolution, All Rights Reserved Agency Management System New Lead Warming Campaign Cross Sell Campaigns Welcome Kit Campaign Claims Campaign Claim
  • 32. © 2015 Agency Revolution, All Rights Reserved Agency Management System New Lead Warming Campaign Cross Sell Campaigns Birthday Campaigns Welcome Kit Campaign Claims Campaign Birthday
  • 33. © 2015 Agency Revolution, All Rights Reserved Agency Management System New Lead Warming Campaign Cross Sell Campaigns Birthday Campaigns Welcome Kit Campaign Claims Campaign Account Review Campaign Renewal in 90 Days
  • 34. © 2015 Agency Revolution, All Rights Reserved Agency Management System New Lead Warming Campaign Cross Sell Campaigns Birthday Campaigns “Lost Soul”Campaign Welcome Kit Campaign Claims Campaign Account Review Campaign Lost Customer
  • 35. © 2015 Agency Revolution, All Rights Reserved Agency Management System New Lead Warming Campaign Cross Sell Campaigns Birthday Campaigns “Lost Soul”Campaign Welcome Kit Campaign Claims Campaign Account Review Campaign Reinstated client Campaign Regained Customer
  • 36. © 2015 Agency Revolution, All Rights Reserved Transformation Understand the Principle of Leverage. 3
  • 37. © 2015 Agency Revolution, All Rights Reserved
  • 38. © 2015 Agency Revolution, All Rights Reserved Convert C Optimize O Retain R Attract A
  • 39. © 2015 Agency Revolution, All Rights Reserved Convert C Optimize O Retain R Attract A Wealth and Equity Reliable Income New Income Future Income
  • 40. © 2015 Agency Revolution, All Rights Reserved Convert C Optimize O Retain R Attract A $$$$ $$$ $$ $ Cost Wealth and Equity Reliable Income New Income Future Income
  • 41. © 2015 Agency Revolution, All Rights Reserved Convert C Optimize O Retain R Attract A $$$$ $$$ $$ $ Cost Value Wealth and Equity Reliable Income New Income Future Income
  • 42. © 2015 Agency Revolution, All Rights Reserved Convert C Optimize O Retain R Attract A $$$$ $$$ $$ $ Cost Value Wealth and Equity Reliable Income New Income Future Income Low Leverage
  • 43. © 2015 Agency Revolution, All Rights Reserved Convert C Optimize O Retain R Attract A $$$$ $$$ $$ $ Cost Value High Leverage Wealth and Equity Reliable Income New Income Future Income Low Leverage
  • 44. © 2015 Agency Revolution, All Rights Reserved Transformation Understand the Heart-Wallet
 Client Index. 4
  • 45. © 2015 Agency Revolution, All Rights Reserved
  • 46. © 2015 Agency Revolution, All Rights Reserved HeartWallet Client Index.
  • 47. © 2015 Agency Revolution, All Rights Reserved "Customer loyalty in P&C insurance" ‣ High Loyalty Clients: ‣ 7 TimesTheValue of Low Loyalty Clients. ‣ 3 TimesTheValue of Neutral Clients. ‣ Price Shoppers tend to have the lowest loyalty, highest churn.
 (and, our channel is 2.7% more expensive.)
  • 48. © 2015 Agency Revolution, All Rights Reserved
  • 49. © 2015 Agency Revolution, All Rights Reserved "Customer loyalty in P&C insurance" ‣ High Loyalty Clients: ‣ Tend to value "Peace of Mind" over“Price”. ‣ Give 90% of their insurance wallet to
 a single source. ‣ Own 25% more insurance products.
  • 50. © 2015 Agency Revolution, All Rights Reserved
  • 51. © 2015 Agency Revolution, All Rights Reserved "Customer loyalty in P&C insurance" ‣ High Loyalty Clients: ‣ Retain at 97%, Generate 2.5 net referrals. ‣ Neutral Clients: ‣ Retain at 88%, Generate 1 net referral. ‣ Low Loyalty Clients: ‣ Retain at 74%, Generate 0 net referrals.
  • 52. © 2015 Agency Revolution, All Rights Reserved Transformation DoThe Math. 5
  • 53. © 2015 Agency Revolution, All Rights Reserved
  • 54. © 2015 Agency Revolution, All Rights Reserved SmallTweaks, Compounded.
  • 55. © 2015 Agency Revolution, All Rights Reserved How DO you grow an agency?
  • 56. © 2015 Agency Revolution, All Rights Reserved How DO you grow an agency?
  • 57. © 2015 Agency Revolution, All Rights Reserved How DO you grow an agency?
  • 58. © 2015 Agency Revolution, All Rights Reserved How DO you grow an agency?
  • 59. © 2015 Agency Revolution, All Rights Reserved How DO you grow an agency? $2,226,000
  • 60. © 2015 Agency Revolution, All Rights Reserved How DO you grow an agency? $2,226,000 $3,415,905
  • 61. © 2015 Agency Revolution, All Rights Reserved How DO you grow an agency?
  • 62. © 2015 Agency Revolution, All Rights Reserved How DO you grow an agency? $5,676,538
  • 63. © 2015 Agency Revolution, All Rights Reserved Remember, this is a‘live’ webinar. You can type your questions here.
  • 64. © 2015 Agency Revolution, All Rights Reserved Action
 5 Steps

  • 65. © 2015 Agency Revolution, All Rights Reserved
  • 66. © 2015 Agency Revolution, All Rights Reserved Visit:
 www.thegrowthanalyzer.com Use 3 Scenarios: - Now, -The Big Future, -The Bigger Future. Plug in your numbers. 1
  • 67. © 2015 Agency Revolution, All Rights Reserved
  • 68. © 2015 Agency Revolution, All Rights Reserved Share with your team. 2
  • 69. © 2015 Agency Revolution, All Rights Reserved
  • 70. © 2015 Agency Revolution, All Rights Reserved Identify: ‣ Your Current Marketing Systems. ‣ What isWorking. ‣ What is NotWorking. Decide if it's time to grow. 3
  • 71. © 2015 Agency Revolution, All Rights Reserved
  • 72. © 2015 Agency Revolution, All Rights Reserved Download:
 ”3 StepsTo Growing an Insurance Agency
 or Brokerage" 4
  • 73. © 2015 Agency Revolution, All Rights Reserved
  • 74. © 2015 Agency Revolution, All Rights Reserved 
 www.thegrowthanalyzer.com
  • 75. © 2015 Agency Revolution, All Rights Reserved bit.ly/AR-consult
  • 76. © 2015 Agency Revolution, All Rights Reserved Use ModernTechnology to Automate
 Your Marketing Systems,
 and Increase Customer Loyalty. IfYou're Ready, Request a Consultation. 5 bit.ly/AR-consult
  • 77. © 2015 Agency Revolution, All Rights Reserved bit.ly/AR-consult
  • 78. © 2015 Agency Revolution, All Rights Reserved
  • 79. © 2015 Agency Revolution, All Rights Reserved What clients say...
  • 80. © 2015 Agency Revolution, All Rights Reserved
  • 81. © 2015 Agency Revolution, All Rights Reserved bit.ly/AR-consult