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Website Migration Masterclass




Hartman Event 2012      @jdavidhobbs
20

               Introductions

•   Where are you in the migration process?
•   Are you part of an internal web team?
•   What is your role?
•   Do you have one burning question?




@jdavidhobbs       http://hobbsontech.com      2
Masterclass goals

•   An initial estimate of manual effort
•   Answer some questions you have
•   A more interesting way to view migrations
•   Ways to avoid surprises and train wrecks




@jdavidhobbs        http://hobbsontech.com      3
Migrations are interesting!

 Boring                Interesting
 Cutting and pasting   - Searching for patterns
                       - Improving your content
 One-time exercise     - Setting up a long term program
 Unending              - Develop tracking metrics
 Unimportant           - Critical to success
 Ramming in content    - Exposing (non-migration)
                         problems

                                                http://bit.ly/cm-interest

@jdavidhobbs           http://hobbsontech.com                               4
What is a website migration?
The transfer of
content, sites/sections, functionality, team, te
mplates, information architecture, and
relationships from one platform to another –
Website Migration Handbook v2




@jdavidhobbs       http://hobbsontech.com      5
What is a website migration?
The transfer of
content, sites/sections, functionality, team, te
mplates, information architecture, and
relationships from one platform to another –
Website Migration Handbook v2

               Not just content!


@jdavidhobbs           http://hobbsontech.com   6
What is a website migration?
The transfer of
content, sites/sections, functionality, team, te
        Every
mplates, information architecture, and
relationships from one platform to another –
        migration
Website Migration Handbook v2
        is
        different!
@jdavidhobbs       http://hobbsontech.com      7
5

               Where are you?

Answer 10 questions to gauge where you
are and where you are going:

                 http://bit.ly/s-eval




@jdavidhobbs         http://hobbsontech.com   8
Where are you on the graph?




@jdavidhobbs   http://hobbsontech.com   9
You are moving




        a weight




@jdavidhobbs           http://hobbsontech.com   10
You are moving




        a weight          across a distance




@jdavidhobbs           http://hobbsontech.com   11
You are moving




     less distance is preferable




@jdavidhobbs           http://hobbsontech.com   12
You are moving




       less weight is preferable




@jdavidhobbs            http://hobbsontech.com   13
You should control both




@jdavidhobbs           http://hobbsontech.com   14
Also control quality




@jdavidhobbs         http://hobbsontech.com   15
One of the most important controls you
   have at your disposal is quality level, and
   it isn’t just a simple yes / no toggle
   switch




@jdavidhobbs       http://hobbsontech.com   16
Some quality level questions
• What elements that currently are unmanaged
  will be managed?
• How will links within the content be handled?
  How will redirects happen?
• In general, what HTML transformation needs
  to occur?
• How accurate does placement and tagging
  need to be?
• What backend structure should be in place?
  What default values will be used?
@jdavidhobbs       http://hobbsontech.com     17
Important quality tidbits
• Even if you go with the incumbent team /
  tool capabilities, you should ask yourself
  what level of quality you expect.
• Talking about quality early avoids
  expectation surprises when it’s too late.
• When reviewing quality
  expectations, consider who is responsible
  for attaining that quality level and also who
  will test that this is done.

@jdavidhobbs       http://hobbsontech.com     18
5


               Example quality level

Anyone have a sample page for us to
analyze together now?




@jdavidhobbs           http://hobbsontech.com   19
Standardization scale




@jdavidhobbs          http://hobbsontech.com   20
DIVING IN: MANUAL EFFORT


@jdavidhobbs   http://hobbsontech.com   21
Content migration: Automation




                                        http://bit.ly/migauto
@jdavidhobbs   http://hobbsontech.com                      22
Don’t just consider the movement of content –
there are important steps before and after
@jdavidhobbs        http://hobbsontech.com      23
Use a consistent
    approach
to batch content   http://bit.ly/panning
Except for small
sites, don’t do all
 steps for each
   content item
Content Handling Process




               http://bit.ly/contenthandling



@jdavidhobbs           http://hobbsontech.com   26
10

        Example: Content Handling

• Anyone have a sample content type for us
  to analyze together now?




@jdavidhobbs     http://hobbsontech.com   27
Computing Manual Effort
Manual Effort for Bucket =
     Content Count x
     (Sort Effort + Place Effort + Edit Effort + Move /
     Transform Effort + Enhance Effort + QA Effort)




@jdavidhobbs            http://hobbsontech.com            28
15
             Individual exercise: estimate
                  manual effort level


Estimate effort level for a major bucket of
content of your site

               Sort   Place    Edit             Move /      Enhance   QA
                                                Transform

Effort per
page




@jdavidhobbs                  http://hobbsontech.com                       29
15

               Collaborative review
• Review your initial estimates
• Discuss opportunities to
  streamline, mitigate against risks, and / or
  increase quality




@jdavidhobbs         http://hobbsontech.com      30
@jdavidhobbs   http://hobbsontech.com   31
What is a website migration?
The transfer of
content, sites/sections, functionality, team, te
mplates, information architecture, and
relationships from one platform to another –
Website Migration Handbook v2


  Many / most should be inventoried

@jdavidhobbs       http://hobbsontech.com      32
What is a website migration?
The transfer of
content, sites/sections, functionality, team, te
mplates, information architecture, and
relationships from one platform to another –
Website Migration Handbook v2


  Pay particular attention to content

@jdavidhobbs       http://hobbsontech.com      33
Rethinking the Content Inventory
1.    Exploration
2.    Sources of Content
3.    Site Inventories
4.    Layers of Content
5.    Topic Inventories
6.    Quality
                       http://bit.ly/rethink-ci

@jdavidhobbs           http://hobbsontech.com     34
Why control the weight


 1) Migration is a perfect opportunity to
    better focus your site and improve
    quality by dropping content
 2) It’s an opportunity to talk about your
    content in general
 3) Less weight is easier to migrate
@jdavidhobbs           http://hobbsontech.com   35
Rules-based culling example


               Define
Inventory                                 Confirm   Implement
               Rules




@jdavidhobbs            hobbsontech.com                     36
Rules-based culling example


                        Define
Inventory                                           Confirm      Implement
                        Rules


 Example rules:

 • If business focus is high, then edit
 • If less than six page views in the last month, then drop
 • If the page is in version 2, then move as-is
 • If the page is in version 1 and more than 100 page views in the last
   month, then as-is
 • Otherwise, drop


@jdavidhobbs                      hobbsontech.com                         37
Rules-based culling example


               Define
Inventory                                 Confirm   Implement
               Rules




@jdavidhobbs            hobbsontech.com                     38
Distance is from where you are


If you already have a base station on the
moon, then moving to the next crater might
be easy.

If you live in a cardboard box, then moving
into an apartment down the street may be
difficult.
@jdavidhobbs      http://hobbsontech.com      39
One aspect of distance




@jdavidhobbs           http://hobbsontech.com   40
Controlling Distance
•   Phase
•   Modify depth of support
•   Eliminate functionality entirely
•   Concentrate on highest bang for the buck




@jdavidhobbs         http://hobbsontech.com    41
Planning Process




@jdavidhobbs        http://hobbsontech.com   42
Your vision
      Most stakeholders say it’s compelling
      Not just for small group
      Understandable by all
      Substantial improvement
      Can help prioritize
      Justifies migration
      Short
      Achievable
      Widely communicated
@jdavidhobbs           http://hobbsontech.com   43
REMAINING QUESTIONS?


@jdavidhobbs   http://hobbsontech.com   44
Summary
1.    Set your vision
2.    Inventory
3.    Control quality
4.    Control weight and distance
5.    Estimate
6.    Iterate


@jdavidhobbs        http://hobbsontech.com   45
Thanks!




• New offering: Five Steps Program
  http://hobbsontech.com/five-steps-
  program


@jdavidhobbs     http://hobbsontech.com   46

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Website Migration Masterclass

  • 1. Website Migration Masterclass Hartman Event 2012 @jdavidhobbs
  • 2. 20 Introductions • Where are you in the migration process? • Are you part of an internal web team? • What is your role? • Do you have one burning question? @jdavidhobbs http://hobbsontech.com 2
  • 3. Masterclass goals • An initial estimate of manual effort • Answer some questions you have • A more interesting way to view migrations • Ways to avoid surprises and train wrecks @jdavidhobbs http://hobbsontech.com 3
  • 4. Migrations are interesting! Boring Interesting Cutting and pasting - Searching for patterns - Improving your content One-time exercise - Setting up a long term program Unending - Develop tracking metrics Unimportant - Critical to success Ramming in content - Exposing (non-migration) problems http://bit.ly/cm-interest @jdavidhobbs http://hobbsontech.com 4
  • 5. What is a website migration? The transfer of content, sites/sections, functionality, team, te mplates, information architecture, and relationships from one platform to another – Website Migration Handbook v2 @jdavidhobbs http://hobbsontech.com 5
  • 6. What is a website migration? The transfer of content, sites/sections, functionality, team, te mplates, information architecture, and relationships from one platform to another – Website Migration Handbook v2 Not just content! @jdavidhobbs http://hobbsontech.com 6
  • 7. What is a website migration? The transfer of content, sites/sections, functionality, team, te Every mplates, information architecture, and relationships from one platform to another – migration Website Migration Handbook v2 is different! @jdavidhobbs http://hobbsontech.com 7
  • 8. 5 Where are you? Answer 10 questions to gauge where you are and where you are going: http://bit.ly/s-eval @jdavidhobbs http://hobbsontech.com 8
  • 9. Where are you on the graph? @jdavidhobbs http://hobbsontech.com 9
  • 10. You are moving a weight @jdavidhobbs http://hobbsontech.com 10
  • 11. You are moving a weight across a distance @jdavidhobbs http://hobbsontech.com 11
  • 12. You are moving less distance is preferable @jdavidhobbs http://hobbsontech.com 12
  • 13. You are moving less weight is preferable @jdavidhobbs http://hobbsontech.com 13
  • 14. You should control both @jdavidhobbs http://hobbsontech.com 14
  • 15. Also control quality @jdavidhobbs http://hobbsontech.com 15
  • 16. One of the most important controls you have at your disposal is quality level, and it isn’t just a simple yes / no toggle switch @jdavidhobbs http://hobbsontech.com 16
  • 17. Some quality level questions • What elements that currently are unmanaged will be managed? • How will links within the content be handled? How will redirects happen? • In general, what HTML transformation needs to occur? • How accurate does placement and tagging need to be? • What backend structure should be in place? What default values will be used? @jdavidhobbs http://hobbsontech.com 17
  • 18. Important quality tidbits • Even if you go with the incumbent team / tool capabilities, you should ask yourself what level of quality you expect. • Talking about quality early avoids expectation surprises when it’s too late. • When reviewing quality expectations, consider who is responsible for attaining that quality level and also who will test that this is done. @jdavidhobbs http://hobbsontech.com 18
  • 19. 5 Example quality level Anyone have a sample page for us to analyze together now? @jdavidhobbs http://hobbsontech.com 19
  • 20. Standardization scale @jdavidhobbs http://hobbsontech.com 20
  • 21. DIVING IN: MANUAL EFFORT @jdavidhobbs http://hobbsontech.com 21
  • 22. Content migration: Automation http://bit.ly/migauto @jdavidhobbs http://hobbsontech.com 22
  • 23. Don’t just consider the movement of content – there are important steps before and after @jdavidhobbs http://hobbsontech.com 23
  • 24. Use a consistent approach to batch content http://bit.ly/panning
  • 25. Except for small sites, don’t do all steps for each content item
  • 26. Content Handling Process http://bit.ly/contenthandling @jdavidhobbs http://hobbsontech.com 26
  • 27. 10 Example: Content Handling • Anyone have a sample content type for us to analyze together now? @jdavidhobbs http://hobbsontech.com 27
  • 28. Computing Manual Effort Manual Effort for Bucket = Content Count x (Sort Effort + Place Effort + Edit Effort + Move / Transform Effort + Enhance Effort + QA Effort) @jdavidhobbs http://hobbsontech.com 28
  • 29. 15 Individual exercise: estimate manual effort level Estimate effort level for a major bucket of content of your site Sort Place Edit Move / Enhance QA Transform Effort per page @jdavidhobbs http://hobbsontech.com 29
  • 30. 15 Collaborative review • Review your initial estimates • Discuss opportunities to streamline, mitigate against risks, and / or increase quality @jdavidhobbs http://hobbsontech.com 30
  • 31. @jdavidhobbs http://hobbsontech.com 31
  • 32. What is a website migration? The transfer of content, sites/sections, functionality, team, te mplates, information architecture, and relationships from one platform to another – Website Migration Handbook v2 Many / most should be inventoried @jdavidhobbs http://hobbsontech.com 32
  • 33. What is a website migration? The transfer of content, sites/sections, functionality, team, te mplates, information architecture, and relationships from one platform to another – Website Migration Handbook v2 Pay particular attention to content @jdavidhobbs http://hobbsontech.com 33
  • 34. Rethinking the Content Inventory 1. Exploration 2. Sources of Content 3. Site Inventories 4. Layers of Content 5. Topic Inventories 6. Quality http://bit.ly/rethink-ci @jdavidhobbs http://hobbsontech.com 34
  • 35. Why control the weight 1) Migration is a perfect opportunity to better focus your site and improve quality by dropping content 2) It’s an opportunity to talk about your content in general 3) Less weight is easier to migrate @jdavidhobbs http://hobbsontech.com 35
  • 36. Rules-based culling example Define Inventory Confirm Implement Rules @jdavidhobbs hobbsontech.com 36
  • 37. Rules-based culling example Define Inventory Confirm Implement Rules Example rules: • If business focus is high, then edit • If less than six page views in the last month, then drop • If the page is in version 2, then move as-is • If the page is in version 1 and more than 100 page views in the last month, then as-is • Otherwise, drop @jdavidhobbs hobbsontech.com 37
  • 38. Rules-based culling example Define Inventory Confirm Implement Rules @jdavidhobbs hobbsontech.com 38
  • 39. Distance is from where you are If you already have a base station on the moon, then moving to the next crater might be easy. If you live in a cardboard box, then moving into an apartment down the street may be difficult. @jdavidhobbs http://hobbsontech.com 39
  • 40. One aspect of distance @jdavidhobbs http://hobbsontech.com 40
  • 41. Controlling Distance • Phase • Modify depth of support • Eliminate functionality entirely • Concentrate on highest bang for the buck @jdavidhobbs http://hobbsontech.com 41
  • 42. Planning Process @jdavidhobbs http://hobbsontech.com 42
  • 43. Your vision  Most stakeholders say it’s compelling  Not just for small group  Understandable by all  Substantial improvement  Can help prioritize  Justifies migration  Short  Achievable  Widely communicated @jdavidhobbs http://hobbsontech.com 43
  • 44. REMAINING QUESTIONS? @jdavidhobbs http://hobbsontech.com 44
  • 45. Summary 1. Set your vision 2. Inventory 3. Control quality 4. Control weight and distance 5. Estimate 6. Iterate @jdavidhobbs http://hobbsontech.com 45
  • 46. Thanks! • New offering: Five Steps Program http://hobbsontech.com/five-steps- program @jdavidhobbs http://hobbsontech.com 46

Editor's Notes

  • #17: Talking about earlier with clientsCan tell very little just looking at the content – texture of content
  • #18: Note that NONE OF THESE ARE EITHER / ORs !There are many more questions to look into as well
  • #24: Too often focus on just what’s shown in this illustrationHow did those things get in the boxes? What about the truck?
  • #36: You’re probably on board but are thinking “how”?First off, it’s NOT easyAmount of content isn’t the only factor, but it’s a good one to start with because it’s easy to understand and important
  • #37: See Rethinking the Content Inventory blog series at HobbsOnTechSOURCES:CMSAnalyticsTemplate versionBiz goals