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Website Migration Workshop
        Part 1: Planning




Gilbane Boston 2012     @jdavidhobbs
Quick poll
• Where are you in the migration process?
  1) Considering it? 2) Planning?
  3) Migrating now? 4) Getting over one?
• How many of you have done a migration in
  the past? If so, did it go as planned?
• Are you part of an internal web team?
• Are 1) you yourself migrating content or 2)
  planning or overseeing that?

@jdavidhobbs      http://hobbsontech.com    2
My primary goal


Ways to avoid surprises and train wrecks




 @jdavidhobbs       http://hobbsontech.com   3
Migrations are interesting!

 Boring                Interesting
 Cutting and pasting   - Searching for patterns
                       - Improving your content
 One-time exercise     - Setting up a long term program
 Unending              - Develop tracking metrics
 Unimportant           - Critical to success
 Ramming in content    - Exposing (non-migration)
                         problems

                                                http://bit.ly/cm-interest

@jdavidhobbs           http://hobbsontech.com                               4
What is a website migration?
The transfer of content, sites/sections,
functionality, team, templates, information
architecture, and relationships from one
platform to another – Website Migration
Handbook v2




@jdavidhobbs      http://hobbsontech.com      5
What is a website migration?
The transfer of content, sites/sections,
functionality, team, templates, information
architecture, and relationships from one
platform to another – Website Migration
Handbook v2

               Not just content!


@jdavidhobbs           http://hobbsontech.com   6
What is a website migration?
The transfer of content, sites/sections,
functionality, team, templates, information
        Every
architecture, and relationships from one
platform to another – Website Migration
        migration
Handbook v2
        is
        different!
@jdavidhobbs      http://hobbsontech.com      7
You are moving




        a weight




@jdavidhobbs           http://hobbsontech.com   8
You are moving




        a weight          across a distance




@jdavidhobbs           http://hobbsontech.com   9
You are moving




     less distance is preferable




@jdavidhobbs           http://hobbsontech.com   10
You are moving




       less weight is preferable




@jdavidhobbs            http://hobbsontech.com   11
You should control both




@jdavidhobbs           http://hobbsontech.com   12
Where are you?

Answer 10 questions to gauge where you
are and where you are going:

                 http://bit.ly/s-eval




@jdavidhobbs         http://hobbsontech.com   13
Compelling Vision
      Most stakeholders say it’s compelling
      Not just for small group
      Understandable by all
      Substantial improvement
      Can help prioritize
      Justifies migration
      Short
      Achievable
      Widely communicated
@jdavidhobbs           http://hobbsontech.com   14
Planning Process




@jdavidhobbs        http://hobbsontech.com   15
What can and cannot be automated




                                          http://bit.ly/migauto
@jdavidhobbs     http://hobbsontech.com                      16
Don’t just consider the movement of content –
there are important steps before and after
@jdavidhobbs        http://hobbsontech.com      17
Use a consistent
    approach
to batch content   http://bit.ly/panning
Except for small
sites, don’t do all
 steps for each
   content item
Content Handling Process




               http://bit.ly/contenthandling



@jdavidhobbs           http://hobbsontech.com   20
Computing Manual Effort
Manual Effort for Bucket =
     Content Count x
     (Sort Effort + Place Effort + Edit Effort + Move /
     Transform Effort + Enhance Effort + QA Effort)




@jdavidhobbs            http://hobbsontech.com            21
@jdavidhobbs   http://hobbsontech.com   22
What is a website migration?
The transfer of content, sites/sections,
functionality, team, templates, information
architecture, and relationships from one
platform to another – Website Migration
Handbook v2


  Many / most should be inventoried

@jdavidhobbs      http://hobbsontech.com      23
What is a website migration?
The transfer of content, sites/sections,
functionality, team, templates, information
architecture, and relationships from one
platform to another – Website Migration
Handbook v2


  Pay particular attention to content

@jdavidhobbs      http://hobbsontech.com      24
Rethinking the Content Inventory
1.    Exploration
2.    Sources of Data
3.    Site Inventories
4.    Layers of Content
5.    Topic Inventories
6.    Quality
                       http://bit.ly/rethink-ci

@jdavidhobbs           http://hobbsontech.com     25
Why control your weight


 1) Migration is a perfect opportunity to
    better focus your site and improve
    quality by dropping content
 2) It’s an opportunity to talk about your
    content in general
 3) Less weight is easier to migrate
@jdavidhobbs           http://hobbsontech.com   26
Rules-based culling example


               Define
Inventory                                 Confirm   Implement
               Rules




@jdavidhobbs            hobbsontech.com                     27
Rules-based culling example


                        Define
Inventory                                           Confirm      Implement
                        Rules


 Example rules:

 • If business focus is high, then edit
 • If less than six page views in the last month, then drop
 • If the page is in version 2, then move as-is
 • If the page is in version 1 and more than 100 page views in the last month,
   then as-is
 • Otherwise, drop


@jdavidhobbs                      hobbsontech.com                                28
Rules-based culling example


               Define
Inventory                                 Confirm   Implement
               Rules




                                                    Also
                                                    see case
                                                    study




@jdavidhobbs            hobbsontech.com                        29
Distance is from where you are


If you already have a base station on the
moon, then moving to the next crater might
be easy.

If you live in a cardboard box, then moving
into an apartment down the street may be
difficult.
@jdavidhobbs      http://hobbsontech.com      30
One aspect of distance




@jdavidhobbs           http://hobbsontech.com   31
Controlling Distance
•   Phase
•   Modify depth of support
•   Eliminate functionality entirely
•   Concentrate on highest bang for the buck




@jdavidhobbs         http://hobbsontech.com    32
Also control quality




@jdavidhobbs         http://hobbsontech.com   33
One of the most important controls you
   have at your disposal is quality level, and
   it isn’t just a simple yes / no toggle
   switch




@jdavidhobbs       http://hobbsontech.com   34
Some quality level questions
• What elements that currently are unmanaged
  will be managed?
• How will links within the content be handled?
  How will redirects happen?
• In general, what HTML transformation needs
  to occur?
• How accurate does placement and tagging
  need to be?
• What backend structure should be in place?
  What default values will be used?
@jdavidhobbs       http://hobbsontech.com     35
Important quality tidbits
• Even if you go with the incumbent team /
  tool capabilities, you should ask yourself
  what level of quality you expect.
• Talking about quality early avoids
  expectation surprises when it’s too late.
• When reviewing quality expectations,
  consider who is responsible for attaining
  that quality level and also who will test that
  this is done.

@jdavidhobbs       http://hobbsontech.com      36
Summary
1.    Set your vision
2.    Inventory
3.    Control quality, weight and distance
4.    Estimate
5.    Iterate




@jdavidhobbs         http://hobbsontech.com   37
Thanks!


 Use discount code ‘boston’ for $25 off v2 handbook


@jdavidhobbs         http://hobbsontech.com       38

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Gilbane Website Migration Workshop

  • 1. Website Migration Workshop Part 1: Planning Gilbane Boston 2012 @jdavidhobbs
  • 2. Quick poll • Where are you in the migration process? 1) Considering it? 2) Planning? 3) Migrating now? 4) Getting over one? • How many of you have done a migration in the past? If so, did it go as planned? • Are you part of an internal web team? • Are 1) you yourself migrating content or 2) planning or overseeing that? @jdavidhobbs http://hobbsontech.com 2
  • 3. My primary goal Ways to avoid surprises and train wrecks @jdavidhobbs http://hobbsontech.com 3
  • 4. Migrations are interesting! Boring Interesting Cutting and pasting - Searching for patterns - Improving your content One-time exercise - Setting up a long term program Unending - Develop tracking metrics Unimportant - Critical to success Ramming in content - Exposing (non-migration) problems http://bit.ly/cm-interest @jdavidhobbs http://hobbsontech.com 4
  • 5. What is a website migration? The transfer of content, sites/sections, functionality, team, templates, information architecture, and relationships from one platform to another – Website Migration Handbook v2 @jdavidhobbs http://hobbsontech.com 5
  • 6. What is a website migration? The transfer of content, sites/sections, functionality, team, templates, information architecture, and relationships from one platform to another – Website Migration Handbook v2 Not just content! @jdavidhobbs http://hobbsontech.com 6
  • 7. What is a website migration? The transfer of content, sites/sections, functionality, team, templates, information Every architecture, and relationships from one platform to another – Website Migration migration Handbook v2 is different! @jdavidhobbs http://hobbsontech.com 7
  • 8. You are moving a weight @jdavidhobbs http://hobbsontech.com 8
  • 9. You are moving a weight across a distance @jdavidhobbs http://hobbsontech.com 9
  • 10. You are moving less distance is preferable @jdavidhobbs http://hobbsontech.com 10
  • 11. You are moving less weight is preferable @jdavidhobbs http://hobbsontech.com 11
  • 12. You should control both @jdavidhobbs http://hobbsontech.com 12
  • 13. Where are you? Answer 10 questions to gauge where you are and where you are going: http://bit.ly/s-eval @jdavidhobbs http://hobbsontech.com 13
  • 14. Compelling Vision  Most stakeholders say it’s compelling  Not just for small group  Understandable by all  Substantial improvement  Can help prioritize  Justifies migration  Short  Achievable  Widely communicated @jdavidhobbs http://hobbsontech.com 14
  • 15. Planning Process @jdavidhobbs http://hobbsontech.com 15
  • 16. What can and cannot be automated http://bit.ly/migauto @jdavidhobbs http://hobbsontech.com 16
  • 17. Don’t just consider the movement of content – there are important steps before and after @jdavidhobbs http://hobbsontech.com 17
  • 18. Use a consistent approach to batch content http://bit.ly/panning
  • 19. Except for small sites, don’t do all steps for each content item
  • 20. Content Handling Process http://bit.ly/contenthandling @jdavidhobbs http://hobbsontech.com 20
  • 21. Computing Manual Effort Manual Effort for Bucket = Content Count x (Sort Effort + Place Effort + Edit Effort + Move / Transform Effort + Enhance Effort + QA Effort) @jdavidhobbs http://hobbsontech.com 21
  • 22. @jdavidhobbs http://hobbsontech.com 22
  • 23. What is a website migration? The transfer of content, sites/sections, functionality, team, templates, information architecture, and relationships from one platform to another – Website Migration Handbook v2 Many / most should be inventoried @jdavidhobbs http://hobbsontech.com 23
  • 24. What is a website migration? The transfer of content, sites/sections, functionality, team, templates, information architecture, and relationships from one platform to another – Website Migration Handbook v2 Pay particular attention to content @jdavidhobbs http://hobbsontech.com 24
  • 25. Rethinking the Content Inventory 1. Exploration 2. Sources of Data 3. Site Inventories 4. Layers of Content 5. Topic Inventories 6. Quality http://bit.ly/rethink-ci @jdavidhobbs http://hobbsontech.com 25
  • 26. Why control your weight 1) Migration is a perfect opportunity to better focus your site and improve quality by dropping content 2) It’s an opportunity to talk about your content in general 3) Less weight is easier to migrate @jdavidhobbs http://hobbsontech.com 26
  • 27. Rules-based culling example Define Inventory Confirm Implement Rules @jdavidhobbs hobbsontech.com 27
  • 28. Rules-based culling example Define Inventory Confirm Implement Rules Example rules: • If business focus is high, then edit • If less than six page views in the last month, then drop • If the page is in version 2, then move as-is • If the page is in version 1 and more than 100 page views in the last month, then as-is • Otherwise, drop @jdavidhobbs hobbsontech.com 28
  • 29. Rules-based culling example Define Inventory Confirm Implement Rules Also see case study @jdavidhobbs hobbsontech.com 29
  • 30. Distance is from where you are If you already have a base station on the moon, then moving to the next crater might be easy. If you live in a cardboard box, then moving into an apartment down the street may be difficult. @jdavidhobbs http://hobbsontech.com 30
  • 31. One aspect of distance @jdavidhobbs http://hobbsontech.com 31
  • 32. Controlling Distance • Phase • Modify depth of support • Eliminate functionality entirely • Concentrate on highest bang for the buck @jdavidhobbs http://hobbsontech.com 32
  • 33. Also control quality @jdavidhobbs http://hobbsontech.com 33
  • 34. One of the most important controls you have at your disposal is quality level, and it isn’t just a simple yes / no toggle switch @jdavidhobbs http://hobbsontech.com 34
  • 35. Some quality level questions • What elements that currently are unmanaged will be managed? • How will links within the content be handled? How will redirects happen? • In general, what HTML transformation needs to occur? • How accurate does placement and tagging need to be? • What backend structure should be in place? What default values will be used? @jdavidhobbs http://hobbsontech.com 35
  • 36. Important quality tidbits • Even if you go with the incumbent team / tool capabilities, you should ask yourself what level of quality you expect. • Talking about quality early avoids expectation surprises when it’s too late. • When reviewing quality expectations, consider who is responsible for attaining that quality level and also who will test that this is done. @jdavidhobbs http://hobbsontech.com 36
  • 37. Summary 1. Set your vision 2. Inventory 3. Control quality, weight and distance 4. Estimate 5. Iterate @jdavidhobbs http://hobbsontech.com 37
  • 38. Thanks! Use discount code ‘boston’ for $25 off v2 handbook @jdavidhobbs http://hobbsontech.com 38

Editor's Notes

  • #18: Too often focus on just what’s shown in this illustrationHow did those things get in the boxes? What about the truck?
  • #27: You’re probably on board but are thinking “how”?First off, it’s NOT easyAmount of content isn’t the only factor, but it’s a good one to start with because it’s easy to understand and important
  • #28: See Rethinking the Content Inventory blog series at HobbsOnTechSOURCES:CMSAnalyticsTemplate versionBiz goals
  • #35: Talking about earlier with clientsCan tell very little just looking at the content – texture of content
  • #36: Note that NONE OF THESE ARE EITHER / ORs !There are many more questions to look into as well