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THE  CONTRADICTIONS  OF  SOCIAL MEDIA Bob Rapp, Head of Communities at Vodafone
THE PAST One-to-Many Communications THE PRESENT Cross-casting
THE PAST One-to-Many Communications
http://www.flickr.com/photos/pinkmoose/2781111584/
http://www.flickr.com/photos/aaronescobar/2170448724/
 
One-to-Many Communications THE PRESENT Cross-casting
http://www.flickr.com/photos/jurvetson/916142/ The  Explosion  of the Internet and Media Channels
http://en.wikipedia.org/wiki/Internet_censorship & Reporters Without Borders
 
…  At the same time it’s getting increasingly difficult to reach consumers through mass media 1960s: Mass media matures 2000s: Mass media seize to exist TV channels per home: 5.7 Radio stations: 4,400 Magazine titles: 8,400 TV channels per home: 82.4 Radio stations: 13,500 Magazine titles: 17,300 Pages indexed by Google: 1 trillion Internet broadcast stations: 25,000+
 
Social media  /ˈsəʊ.ʃəlˈmiː.di.ə/  ,  n.  1.  media designed to be disseminated through social interaction, created using  highly accessible and scalable  publishing techniques.  2.  supports the human need for social interaction, using Internet- and web-based technologies to transform broadcast media monologues (one to many) into social media dialogues ( many to many ).  3.  supports the  democratization of  knowledge and information, transforming people from  content  consumers into content producers. http://en.wikipedia.org/wiki/Social_media
Social media  /ˈsəʊ.ʃəlˈmiː.di.ə/  ,  n.  1.  media designed to be disseminated through social interaction, created using  highly accessible and scalable  publishing techniques.  2.  supports the human need for social interaction, using Internet- and web-based technologies to transform broadcast media monologues (one to many) into social media dialogues ( many to many ).  3.  supports the  democratization of   knowledge and information, transforming people from  content  consumers into content producers. http://en.wikipedia.org/wiki/Social_media
= CROSS-CASTING
CROSS-CASTING  POWERS THE WAY DECISIONS ARE MADE Here comes a new generation
http://www.flickr.com/photos/juhansonin/1778188040/sizes/l/ Didn’t u see mah tweets?  Itz Ninja, nor pirates!
REMEMBER, WITH GREAT POWER, COMES GREAT  RESPONSIBILITIES
THE INTERNET NEVER HURTS. IT’S  VIRTUAL . REALLY ?
Isaac Asimov’s First Law of Robotics A robot may not injure a human being ,  or, through inaction, allow a human being to come to harm.  http://www.flickr.com/photos/striatic/1276095/
THE GOOD THE  EVIL
THE GOOD
 
 
 
 
THE  EVIL
 
What do these women have in  common ?
 
 
 
CROSS-CASTING  =  POWER + RESPONSIBILITY In sum,
When there are  People
http://www.flickr.com/photos/jurvetson/2487910168/
There are  Laws  and  Order
 
Code of Ethics for the  People
 
Codes of Order for  Technologies
 
Codes of Ethics for  Social Media?
http://tjcnyc.files.wordpress.com/2008/08/social_mess_big.jpg
It’s messy.  But we can try  Today .
Do no  evil
Be  Honest
Don’t  Hide
Walk  Softly  on Earth
How are we  doing ?
World’s  largest  mobile operator by revenues >315m  customers around the world Total  communications strategy
 
 
Open  API
Can we do  better ?
Bob Rapp [email_address] [email_address] [email_address] [email_address] +44.7825111999 @bobrapp

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