Week 4 Assignment 2Self-assessment of Communication Skills.docx
- 1. Week 4 Assignment 2 Self-assessment of Communication Skills As a student studying healthcare administration and leadership in healthcare, you should be developing your own personal development plan to include a personal assessment of your communication skills. Listening is an integral part of the communication process. Communication in the healthcare setting is vital. This includes communication between doctors and patients, doctors and nurses, clinicians and administrators, and so on. Based on your learning, answer the following questions: · Which topic of conversation makes you uncomfortable? What is the topic? Do you know why you find it difficult to talk about this topic? <Enter your response here.> · What do you do when you become uncomfortable during a conversation? Do you withdraw? Do you try to change the topic? Do you speak louder or softer? Do you begin to gesticulate? <Enter your response here.> · Have you had an occasion to talk to a very persuasive or very aggressive person? If you and this person hold different opinions, can you hold to your position? Are you easily “led” in a conversation?
- 2. <Enter your response here.> · Are you flexible in a conversation? If a comment made by someone takes the conversation in an unexpected direction, can you adjust quickly? Can you assimilate new information, reassess your position, and continue the conversation? <Enter your response here.> · When entering into a conversation, do you attempt to eliminate potential distractions and interruptions? <Enter your response here.> · Do you consciously avoid having important conversations in high traffic public areas where environmental distractions are likely possible? Why? <Enter your response here.> · Do you put your cell phone in the silence mode when you are likely to have conversations? Why? <Enter your response here.> · Do you listen without interruption and sufficiently control the conversation to minimize interruption? Why? <Enter your response here.> · When engaged in a conversation, do you give your undivided attention to the matters being discussed? Why? <Enter your response here.> · When engaged in discussion, do you develop reflective
- 3. questions pertinent to the conversation? Why? <Enter your response here.> · When engaged in discussion, do you make conscious eye contact? Why? <Enter your response here.> · When involved in conversations, are you cognizant of body language, both the individual you are conversing with and your own? Why? <Enter your response here.> · Do you have an understanding of body language gestures and posturing? <Enter your response here.> In a self-assessment summary, provide a list of your communication strengths and weaknesses. Also, provide a plan to address the weaknesses identified. <Enter your response here.> My Strengths <Enter your response here.> My Weaknesses <Enter your response here.> My Plan for Improving My Communication Skills
- 4. <Enter your response here.> Page 1 of 3 HCM4007 Leadership in Healthcare Organizations © 2013 South University Scanned by CamScanner ：ら 小 瓜ţ 人じ円 认 . ， じ歹ī ı 吧 니 にゴ 【 · V 忆 a，ゴífı/?ì曳 · F e e l tr e e to t u r n it in e a r ly , ju s t to b e s a f e : H A V E F U N & G O O D L U C K ! h a v e t h e ir g r a d e d iv id e d a m o n g s t th e in v o lv e d in d iv id u a ls . C H E A T IN G /C O P Y IN G A ll in d iv id u a ls in v o lv e d in turning in th e s a m e r e p o r t/p r o je c t w ill T h is p r o j e c t is d u e o n o r b e fo r e T H E S T A R T O F ? Iu R - O N . , 2 0 15 . T H E IT E M S R E Q U E S T E D W e Ņ D e n t A u d ito r s R e p o r t, In c o m e S ta te m e n t , & B a la n c e S h e e t
- 5. . Y O U D O N O T H A V E T O P R IN T O U T T H E E N T IR E A N N U A L R E P O R T P R IN T O N L Y * 1 - 2 p a g e s o f th e a c tu a Į B a la n c e S h e e t (prin t p a g e o f a n n u a l r e p o r t). o I g n o r e t h e S t a t e m e n t o f C o m p r e h e n s iv e I n c o m e 1 - 2 p a g e s o f th e a c tu a l In c o m e S ta te m e n t (p ń n t p a g e o f a n n u a l r e p o r t). I p a g e o f th e in d e p e n d e n t a u d ito r s r e p o r t (prin t p a g e o f a n n u a l re p o r t) . 1 p a g e w ith y o u r fo u r r a tio s a n d tw o q u e s tio n s o n it (E x c e l n o t r e q u ir e d ). 1 p a g e w ith y o u r B a la n c e S h e e t fo rm u la s ( u s e C T R L + ' ) 1 p a g e w ith y o u r B a la n c e S h e e t n u m b e r s 1 p a g e w ith y o u r In c o m e S ta te m e n t fo rm u la s ( u s e C T R L + ' ) I p a g e w ith y o u r In c o m e S ta te m e n t n u m b e r s
- 6. to ta l o f 5 p a g e s p lu s y o u r 3 - 5 p r in te d o ff p a g e s s h o u ld b e t u r n e d in a s f o llo w s (in th is o r d e r) R o u n d p e rc e n ts to 2 d e c im a l p la c e s . P le a s e " fit " y o u r f in a n c ia l s ta te m e n ts to o n e p a g e e a c h . A th a t y o u r fin a n c ia l s ta te m e n ts a r e in p ro p e r fo rm a t (o rd e r , h e a d in g s , lin e s , d o lla r a m o u n ts , e t c . ) · v e r tic a l a n a ly s is . F a ilu r e to u s e fo r m u la s w ill r e s u lt in a r e d u c tio n o f 1 5 p o in ts . M a k e s u r e a u d ito r s r e p o r t o n th e c o m p a n y . M a k e s u r e th a t y o u u s e th e a p p ro p ri a te fo rm u la s w h e n a p p ly in g In c o m e S ta te m e n t & B a la n c e S h e e t (s h o u ld b e a b o u t 2 - 3 p a g e s ) , a s w e ll a s , t h e in d e p e n d e n t T his p r o je c t w ill b e w o r th a to ta l o f 3 5 p o in t s . P le a s e p r in t o u t y o u r a n n u a l r e p o r t ' s G R A D IN G A N D O T H E R R E Q U IR E M E N T S
- 7. j I · w n o w a s th e in d e p e n d e n t a u d ito r fo r y o u r c o m p a n y ? A . A n , Į W Ž " °' " ' " , &Retu'"Equity īl - . w h o y o u r c o m p a n ) $ l * C o m p u t e t h e f o l lo w i n g 4 r a t io s f o r t h e m o s t r e c e n t v e a r ow u tıi ııd wo r k ) e x a m p le o f v e r tic a l a n a ly s is . s ta te m e n ts , a p p ly v e r tic a l a n a ly s is to b o th s ta te m e n ts . R e f e r to y o u r h o m e w o r k f o r a n o n ly n e e d to u s e th e 2 0 1 4 a n d 2 0 1 3 in fo rm a t io n ). O n c e y o u h a v e r e c r e a te d th e f in a n c ia l P e p s ic o ' s a n n u a l re p o r t g iv e s in c o m e fo r 2 0 1 4 , 2 0 13 , a n d 2 0 12 , t h e re fo re , y o u w o u lđ 20 15 U 2 0 14 a n n u a l r e p o r t. Y o u o n ly n e e d to
- 8. d o th e la te s t tw o y e a r s (fo r e x a m p le , * I n E x c e l , r e c r e a t e t h e c o m p a r a t iv e I n c o m e S ta te m e n t a n d B a la n c e S h e e t fr o m y o u r n e e d to d o th e fo llo w in g to r e c e iv e fu ll c re d it a v a ila b le in a c o m p a n y ' s a n n u a l r e p o rt, a s w e ll a s , im p r o v e y o u r s k ills u s in g E x c e l . Y o u w ill T he id e a o f th e a n n u a l r e p o r t p ro je c t is to g e t y o u a c q u a in te d w ith th e in f o rm a tio n O V E R V IE W F A L L 2 0 ļ s m s 2 ıo l A N N İ ı* W R E P O R T P R O J E C T Scanned by CamScanner Ò o Y o u c a n s e e K P M G o u t o f N e w Y o r k , N Y is th e a u d ito r . * O n p
- 9. a g e 1 3 3 - 13 4 o f 1 6 6 , t h e re is a c o p y o f th e In d e p e n d e n t A u d ito r s R e p o r t . o w n e n r e - c r e a tin g p a g e 8 9 , y o u n e e d to ty p e it a s y o u s e e it . to in c lu d e th e p e r s h a r e in fo rm a tio n a t th e b o t to m ). earnings n u m b e r a n d y o u o n ly h a v e to d o th e tw o la te s t y e a r s (i. e . , y o u d o n ' t n e e d o w n e n r e - c r e a tin g p a g e 8 5 , y o u c a n ig n o r e e v e r y th in g a f te r th e n e t in c o m e /n e t o Y o u w o u ld o n ly h a v e to p ri n t o f f a n d r e - c r e a te p a g e s 8 5 & 8 9 a n a ly s is ) . O n p a g e s 8 5 - 9 0 o f 1 6 6 a r e th e k e y fin a n c ia l s ta te m e n t s (r e - ty p e a n d a p p ly v e r tic a l ·
- 10. O n p a g e s 3 o f 1 6 6 , t h e r e is the na m e an d a pi ct u r e of the CE O � r e p o r t fo r 2 0 1 4 . H e r e a r e s o m e e x tr a s " A n n u a l R e p o r ts " lin k . O n c e th e r e , y o u c a n n o w c lic k th e lin k to d o w n lo a d P e p s ic o ' s a n n u a l A t th e to p o f th e p a g e , y o u w o u ld c lic k o n th e " In v e s to r s " t a b . Y o u w o u ld th e n c lic k th e L e t '
- 11. s s a y y o u w a n te d to d o P e p s ic o ' s a n n u a l re p o r t . Y o u w o u ld f ir s t 9 o to - _ c o m . H e r e m m m n ıe o f h o w v o u w ¢m til g o a b o u P e p s ic o ' s A n n u a l R e p o r t Financias F M n g s , S E C F M n g s , A n n u a l F M n g s , e t c . G e n e r a lly , t h e s e ite m s a r e lo c a te d in s u c h a r e a s a s : C o r p o r a te In fo rm a tio n , In v e s to r R e la tio n s , W n e n g o in g to th e w e b s it e o f y o u r c o m p a n y y o u a r e s e a r c h in g fo r th e ir A n n u a l R e p o r t o r 1 0 - K . th is lis t ıí y o u w is h to d o a d iłïe r e n t c o m p a n y . to ì ţ _ w m e j ı. e , . ìu w ith y o u r r e q u e s t . P ıe a s e n o te : y o u c a n n o t c h o o s e a c o m p a n y th a t is o n jí y o u w o u ld lik e to d o a d ij le r e n t c o m p a n y , y o u n e e d to g e t m y a p p r o v a l . P le a s e s e n d a n e m a il W e n d y
- 12. ' s 2 0 14 U P S 2 0 14 S u p e rv a lu 2 0 1 5 S ix F la g s ��En ter ta i n m e n S h e rw in w M a m s 2 0 1 4 M a ra th o n P e tro le u m 2 0 1 4 H a rle y - D a v id s o n 2 0 1 4 D a rd e n R e s ta u ra n ts 2 0 1 5 B o y d G a m in g 2 0 1 4 B o b E v a n s 2 0 1 5 B a rn e s & N o b le 2 0 1 5 A D M 2 0 14 COm En jL R e p o rt Y e a r o f c o m p a n y . If y o u m is s e d c la s s , m a k e s u r e to s e e m e o r s e n d m e a n e m a il to g e t y o u r c o m p a n y . c o m p a n y y o u '
- 13. v e b e e n a s s ig n e d u n le s s y o u h a v e r e c e iv e d m y p e rm is s io n to d o a d if f e r e n t In c la s s , y o u w ill b e a s s ig n e d o n e o f th e fo llo w in g c o m p a n ie s f r o m th e lis t b e lo w . P le a s e d o th e