Week1 case2 Schiphol Internatinal Hub
- 1. GROUP MEMBERS 1. Arni B. Hj. Morshidi P14D461P 2. Anisah Bt Ismail P14D389P 3. Syarifah Rohaya Bt Wan Idris P14D397P 4. Dayang Adelina Bt Hj Abang Muan P14D394P 5. Norhana Aini Bt Saini P14D398P
- 3. Schiphol Amsterdam airport is Europe’s fourth-busiest airport. Handling about 50 million passengers and 1.5 million tons of freight per year. It is often ranked among the world’s best airports by the Skytrax passenger survey. Producing that sort of quality 24 hours a day, seven days a week imposes high demands on the infrastructure and services, including Schiphol’s network.
- 4. According to a 2009 LATA CATS survey. Moreover, mishandled baggage is a $2.5 billion problem for this industry every year. Annually effect about 51 million passengers travelling through Schiphol airport alone.
- 5. Reduce cost per bag without increasing wait time. Increase capacity from 40 to 70 million bags; and Realize a monumental 1% maximum loss of transfer baggage (against the initial 22 million lost baggage);
- 6. BAGGAGE CONTROL SYSTEM - IS Destination- coded vehicles (DCVs), Automatic bar code scanners Radio- frequency identification (RFID) tags High- tech conveyors equipped with sorting machines
- 7. • Move at high speed and do not come to a full stop to receive baggage • The conveyors are extremely precise, depositing bags where they are needed at just the right time for maximum efficiency. • DCVs are unmanned carts that can load and unload bags without stopping movement. • Buffers and hot/ cold storage areas are used to avoid overcrowding • Keep track of the location of each bag, its destination, and the time it is needed at that destination. • To make sure that baggage is not lost, the system "reconciles" baggage with its owner, i.e. it checks if the baggage and the owner are actually on the same plane.
- 8. • Scan all the bags once bags reach the gate. • can optimize the routes taken by the carts to get the bags needed most urgently to their destinations fastest • The system can optimize the routes taken by the carts to get the bags needed most urgently to their destinations fastest.
- 9. • There are 3 level for Schiphol’s baggage conveyor network : Baggage Processing Technology Used Precise
- 10. • There are 3 level for Schiphol’s baggage conveyor network : Baggage Processing Involve plan and control of peripheral software Baggage is processing from baggage check-in, move into departure gate, from gate to gate, and also arrival gate to baggage claim. Processing is important to meet its goal, the right bag must be at the right place and right time.
- 11. • There are 3 level for Schiphol’s baggage conveyor network : Technology Used Involve wide variety of sensors, actuators, mechanical devices and computers Baggage Conveyor Network : 21km of transport track, 6 robotics units and 9,000 storage capcitors - all behaving as one system DCVs (Destination-Coded Vehicles) RFID (Radio-Frequency Identification) Tags Hig-Tech Conveyors equipped with sorting machine
- 12. • There are 3 level for Schiphol’s baggage conveyor network : Precise Baggage processing need to be precise in order to meet its goal The baggage status need to be available and robust especially if unpredictable event happen such as flight delay Operating 99.9% of time to minimuze losses or damage This exercise will lead systems to be effective and efficient
- 13. Manager set organization strategy for responding to business challenges Manager has estimated the budget for renewing the baggage control system is amounting $1.0 billion over a period of about 10 years. Jointly work Advanced technology – Baggage control system Renewin g The baggage Control system IBM Vande r lane Granz e bach Complete System Appointed 3 companies
- 14. SETTING THE GOAL : The goal of Schiphol’s Baggage conveyor network are – The Right Bag Must Be At The Right Place And The Ringht Time ALLOCATING HUMAN RESOURCES : Every level of the conveyor network need to be done by human resources. For example : the person which to manage and control the system, to handle the bag and so on. ALLOCATING FINANCIAL RESOURCES : Schiphol was investing of around $1 billion over 10 years. CREATE THE NEW PRODUCT : Schiphol was creates the Baggage Control System to handla a huge baggage every day CREATE NEW SERVICES : Schiphol was created the bar code tagging for each bags to avoid the miss-placed of the passanger bags.
- 15. HUMAN RESOURCE DEPARTMENT : Recruit and manage and employees. i.e. Underground workers, IT Teams and so on FINANCE DEPARTMENT: Plan and finance the renewing the Baggage Control System at the Schiphol Airport IT TEAM: Collaborate with the vendor which jointly took up the challenge of renewing the Baggage Control System. BUSINESS PROCESS: A lot of activities required to completely the process of baggage handling. They are three main activities consist of 21km of transport track, 6 robotic unit and 9,000 storage capasitors – all behaving as one system CULTURE: New culture will be arise due to change from manually to computerize.
- 16. DESTINATION-CODED VEHICLES (DCVs): To move the bag to a particular destination. AUTOMATIC BAR CODE SCANNERS: to read and detected the information of the bags. RADIO-FREQUENCY IDENTIFICATION (RFID) TAGS : To detected the information of the tags and determine where to send the bag. HIGH-TECH CONVEYOR Eqipped with SORTING MACHINE: To sorting the bags and put in the correct plane.
- 17. DESTINATION-CODED VEHICLES (DCVs): To move the bag to a particular destination. AUTOMATIC BAR CODE SCANNERS: to read and detected the information of the bags. RADIO-FREQUENCY IDENTIFICATION (RFID) TAGS : To detected the information of the tags and determine where to send the bag. HIGH-TECH CONVEYOR Eqipped with SORTING MACHINE: To sorting the bags and put in the correct plane.
- 18. Increase efficiency in baggage handling in the Schiphol International airport, in Amsterdam, the Netherlands. Mishandled baggage is a $2.5 billion problem for industry every year and this problem may annually affect about 51 million passengers travelling through Schiphol airport alone. With the new system, the manager of Schiphol estimated this system operate 99.9%of times while being able to minimize loss and damage in that 0.01% This system is extremely expensive, but if implemented successfully it can save 0.1% of $2.5 billion.
- 19. PROBLEM BUSINESS IMPACT Mishandled baggage Loss $2.5 billion problem for industry every year and this problem may annually affect about 51 million passengers travelling through Schiphol airport alone. Increase efficiency in baggage handling Sensors track the luggage of connecting flights, enabling real-time traceability at all points in the connection pipeline Estimated this system operate 99.9% of times while being able to minimize loss and damage in that 0.01%. implemented successfully it can save 0.1% of $2.5 billion.
- 20. PROBLEM BUSINESS IMPACT Do not have interconnected system and intelligent system The solution seamlessly integrates data from Schiphol’s own systems as well as from airlines and third-party ground services providers. Intelligent: By comparing a bag’s location with underlying routing rules, Schiphol can identify potential problems and keep bags from missing their owners’ connecting flights.
- 21. DATA OF NETWORKS USES • Number of the Flight • Destination of the Flight • Time of the Flight PROFILE OF PASSENGER • Name, Age, Gender, Passport or identity number, occupation og the passenger and so on PROFILE OF THE BAGGAGE • Number, Tyoe, Size and Weight of the Baggage Kinds of report can be generated : Flight Information, Passenger Profiling, Baggage Profiling
- 22. Based on this case study we can conclude that the management of Schiphol International airport has driving the major effort to increase baggage processing efficiency and capacity on the strength of intelligence routing and optimization