Westfall Help Desk Tutorial
- 1. Westfall Help Desk Tutorial Maintenance and Technology
- 2. www.westfallschools.com Access the Westfall Help Desk Click Forms and Links Click Help Desk (Educational Links)
- 3. Westfall Help Desk Login Page
- 5. Click the Maint Request Tab for Maintenance Access to the Maintenance Help Desk
- 6. Step 1: Enter First Name, Last Name, and Email Step 2: Location Enter Area, Area/Room Number, Click Yes to remember Step 3: Select Problem Type Click on the Icon that best describes your issue
- 7. Step 4: Enter a description Step 5: *Is not a required field Step 6: Purpose Click drop down arrow to select purpose -General Grounds -General Maintenance -Other -Vandalism Step 7: Submittal Password Type in: password Step 8: Click Submit
- 8. Click the IT Request Tab for Technology Access to the Technology Help Desk
- 9. Step 1: Enter First Name, Last Name, and Email Step 2: Location Enter Area, Area/Room Number, Click Yes to remember Step 3: Select Problem Type Click on the Icon that best describes your issue
- 10. Step 4: Describe request Enter a brief description Step 5: Tag Number *Is not a required field Step 6: Purpose Click drop down arrow to select purpose -ES Media Retrieval -Technology -Transportation Step 7: Submittal Password Type in: password Step 8: Click Submit
- 11. Creating a New Help Desk Account Type in your Email Address Enter your Last Name Click Submit
- 12. Creating a New Help Desk Account Type in your First Name Click Submit
- 13. If you have any questions about the Help Desk please contact the Westfall Technology Department