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About Me!
•I.T. (6 years)
•Instructional Technologist (software/portal trainer)
•Promoted to Webmaster (maintained the Rollins website)
•Marketing & Communications (7 years)
•Web Technology Manager, Webmaster
•Cascade site maintenance/enhancements/training
•Google Analytics-accounts/tagging/reporting
•MBA: Aurora University
•PCM: Professional Certified Marketer (American Marketing Assoc.)
Rollins College-13 years
Linda M. Watson, MBA PCM
We've Got Google Analytics
(And I Have a Treadmill in my Basement)
Linda M. Watson, MBA PCM
You Can't Improve
What You Don't Measure
Who owns web analytics?
Marketing side or “the what & why”
What Rollins tracks/measures
Reporting and types of reports
Technical Side or “the how”
Accounts/Profiles
Dashboards
Weekly/Monthly/Quarterly/Yearly reports
Segmentation
Going Forward
Analytics is ½ Marketing & ½ Technical
Reports
All Traffic – External Visits – Internal Visits
What Rollins Tracks
We built it! Did they come?
Measuring Year/Year Visits
Keeping track of what
happened when
Annotations
External vs. Internal
Who Came and what are they looking for?
Trend Tracking
The Trend is our Friend
Tracking Conversions
or measuring success
Link Tracking
onclick event tracking code
onclick="_gaq.push(['_trackEvent', 'Athletics', 'Click', 'RollinsIndexRightNav']);
In-Page Analytics
For those who do not event track links
Who gets a link on the
Home Page?
Site Redesign
What is missing?
Or what are users looking for and can’t find?
Moving departments to a
new site
•Top/lowest viewed pages
•Who is their Audience
•Traffic Sources
•Site Search
•Referral Links
•Recommendations
•Review the plan
We meet with each department before they can
move to a new site…..
.
The technical stuff……
•Google Analytic Tracking Code
•Profiles in Google Analytics
•Dashboards
•Reports
The how
.
Code
Two Google Analytics accounts
All Traffic
External/Internal
Department
Dashboard/Report
Dashboard Widget
No Department Profile?
Use Segmentation….
Segmentation
Profile Filter
Keep it Simple Reports
If your boss (or the president) hasn’t started to ask for web
analytics reports at your university, college or school…….
Get ready: it may happen sooner than you think.
Going Forward
Focus Your Visitor Flow Report
To determine the complexity of our website to the average user.
Do My Visitors Actually Read Stuff On My Site?
Track Visitor Engagement
Continue to tag links
Look into Webmaster Tools
Create informative reports for BOT/upper
management
In Conclusion….
IT takes work….
You Can't Improve
What You Don't Measure
•Create annotations to mark major events for future
reference
•Add Dashboards and email reports
•Enable site search tracking
•Add event tracking for important links
•Create a plan to measure conversions/results
5 takeaways to improve your Google Analytics setup
Lmwatson@rollins.edu
Poll Data:
https://rollinscollege.wufoo.com/
reports/2014-cascade/

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We've Got Google Analytics (And I Have a Treadmill in My Basement) by Linda Watson

Editor's Notes

  • #5: I will sh
  • #16: After a while every site will have pages that are not used but still hanging in there like your old size 2 dress. So just like our closet needs to go from this to this. Our old site of over 5,000 pages needs to go from this to this.
  • #17: And of course we always get the “I have this great event/site/ what ever and I want a link on the home page. We use our analytics to determine if the request is valid.
  • #24: Make a dashboard: Select a Standard Report and use the Add to Dashboar