What AI means for UX by James Clemoes
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The document discusses the development of artificial intelligence and its implications for user experience. It notes that deep learning is being applied across many sectors from medical to automotive. It also suggests that integrating AI with user experience design can lead to improved user experiences over time as AI systems become more useful by collecting user data. Examples of current AI research at the company include signal analysis, music genre classification from piano playing, and adding transparency to autonomous systems. In closing, the document argues that low-cost embedded intelligence will change home experiences and that AI development needs to prioritize human-centered design.
What AI means for UX by James Clemoes
- 1. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 1 James Clemoes Engineer, Machine Learning James Clemoes james.clemoes@cambridgeconsultants.com Digital Greenhouse
- 2. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 2
- 3. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 3 • Where’s AI going? • What does this mean for UX? • Case studies
- 4. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 4 AI Roadmap • Deep Learning systems are being built in every sector • Don’t think it applies to you? MedicalAutomotive EntertainmentIndustrial/robotics
- 5. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 5 AI Roadmap • AI will take over the world • AI will save us all
- 6. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 6 AI Roadmap • A lot of pieces are already here • Many big Machine Learning systems are hidden
- 7. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 7 UX + AI • Opportunity to drive a deeper human-AI connection with new UX • Mutual benefit to both sides AI trains AI more useful Better user experience AI used more AI collects data
- 8. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 8 UX + AI
- 9. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 9 UX + AI * 2014 JD Power survey, ACEN category • 35% of customer complaints related to poor voice control* AI trains AI more useful Better user experience AI used more AI collects data
- 10. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 10 Research: Signal Analysis • Speech, Electrocardiograms, Network attacks, …
- 11. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 11 Research: Aficionado • Real-time genre classification for live piano music Piano icon © Dmitry Mirolyubov, Noun Project Classical Baroque Jazz Ragtime …
- 12. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 12
- 13. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 13
- 14. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 14 UX + AI • Deep Learning systems are “black-box” • Require trust
- 15. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 15 Research: Control • Autonomous cars, production line, routing drones, not burning your toast…
- 16. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 16 Research: Pacman • AI plays Pac-man, replacing the human player. • Agent shows it’s intentions
- 17. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 17
- 18. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 18 UX + AI, Future SMS Voice calls Picture messages Video call AR/VR Chatbot Real-time speech ? ?
- 19. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 19 Research • Low cost, embedded intelligence will change home life experiences
- 20. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 20 Summary • AI is coming • Enables experiences that ‘take care of it’ • Think human!
- 21. MVAL-P-039_Presenta v0.419-Jul-2017 Portofolio - Q4 2010 21 Digital Greenhouse Thank you!