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WHATARETHECHARACTERISTICS
OFPRODUCTS,ANDHOWDO
MARKETERSCLASSIFYPRODUCTS?
PRODUCT
CHARACTERISTICS
AND
CLASSIFICATION
Features that identify the product to the
company, the market and the consumer.
Each product is a complex of tangible and
intangible characteristics which define
the product, its use and value.
ProductCharacteristics
What are the characteristics of products, how do marketers classify products
DURABILITY AND TANGIBILITY
1. NONDURABLE GOODS
2. DURABLE GOODS
3. SERVICES
CONSUMER GOODS CLASSIFICATION
• CONVENIENCE GOODS
• SHOPPING GOODS
• SPECIALITY GOODS
• UNSOUGHT GOODS
CONVENIENCEGOODS
UNSOUGHTGOODS
SPECIALITYGOODS
SHOPPINGGOODS
INDUSTRIAL GOODS CLASSIFICATION
•MATERIALS AND PARTS
1. raw materials
2. manufactured materials and parts
•CAPITAL ITEMS
1. installations
2. equipment
•SUPPLIES AND BUSINESS SERVICES
1. maintenance and repair items
2. operating supplies
Raw Materials
Manufactured
Materials And
Parts
Capital Items
Supplies And
Business
Services
These slides were created by Ashish Soni, IIT
Delhi during a Marketing internship by Prof.
Sameer Mathur, IIM Lucknow (See
www.IIMInternship.com)

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What are the characteristics of products, how do marketers classify products