What Every Enterprise Architect Needs to Know About BPM

Business Process Management (BPM) involves methods and tools to improve business process performance, maintain compliance, and identify an organization's processes. BPM is defined as the logical sequence of activities necessary to manipulate an economically relevant object toward an overarching goal of creating customer value. The document recommends starting a BPM initiative by choosing a single pilot process to test out BPM first before broader implementation.