What is business agility?
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Business agility is the capability of an organization to adapt quickly to changes in order to deliver value to customers. In a VUCA (volatility, uncertainty, complexity, ambiguity) environment, traditional forecasting methods become ineffective, prompting the need for agile practices across various departments. Key strategies for enhancing business agility include creating effective small teams, focusing on customer needs, fostering a learning culture, and promoting autonomous decision-making.
What is business agility?
- 1. SMBA HR Circle What is business agility? Tang Tze Chin Head of Agile Delivery
- 2. What do these three have in common?
- 5. We live in a rapidly changing, uncharted world. Hic sunt dracones
- 6. V U C A Volatility Uncertainty ` Complexity Ambiguity Past problem solutions often no longer work in today’s disruptive environment, and that it is increasingly impossible to factor in all available information in decision making. https://hbr.org/2014/01/what-vuca-really-means-for-you Disruption renders market environments unfamiliar, in that the rules of the game are rewritten: what used to be taken for granted needs re-thinking. Disruptive change is path-breaking, meaning that future market conditions can no longer be reliably anticipated by forecasting from data about the past. Increasing pace of change and the ways in which it invalidates established business practices. Source: http://sbi.sydney.edu.au/answer-vuca-slac-businesses-individuals-cope-disruptive-environments/
- 7. Last Thoughts… Page title Source: Scrum@Scale; HBR May-June 2018
- 8. What is Business Agility? Page title "Business agility is the ability of an organization to sense changes internally or externally and respond accordingly in order to deliver value to its customers.” - Agile Alliance
- 9. Agile is not just for technology teams… • Marketing • HR • Manufacturing (it started there…) • Pharmaceutical • Finance
- 10. Customers How to serve the need of the candidate? How to keep hirers engaged? Competition How to move faster? How to compete against bigger competitors? Talent How to keep our employees engaged? How to improve our skills and capabilities? Challenges
- 11. Solution?
- 12. Shift to Network of Teams Source: Steve Denning, Manu Cornet (Cartoon) • Create an environment for effective small teams. • Maximize communication flow between teams. • Management enables, not command & control.
- 13. Shift to a Product Organisation Source: Wikipedia, “Tree Swing Cartoon” • Put the customer at the center. • Focus on meeting customer needs, not internal efficiencies. • Pursue cross-functional collaboration.
- 14. Shift to a Learning Organisation Source: The Fifth Discipline, Peter Senge • Focus on learning velocity, not delivery velocity. That is, better to deliver the RIGHT thing and not the WRONG thing right. • Safe to FAIL environments. • Deliver outcomes, not outputs. • Learn through quick, short iterations with frequent feedback.
- 15. Shift to Highly Aligned, Autonomous Teams Source: Henrik Kniberg • Autonomous teams lead to quicker, better solutions in the long-term. • Reduces overheads and decision latency. • Teams close to the customer knows what’s best for the customer.
- 16. Shift to Constrained Governance Source: Beyond Budgeting • Governance exists to allow the organization to operate safely. • Promotes high transparency and visibility to aid better decision making across the organization. • Clear boundaries promote autonomy at the team level.
- 18. Find us at “Agile Malaysia” on Facebook. Find us at “Agile Malaysia” on Peatix.
- 20. SMBA HR Circle What is business agility? Tang Tze Chin Head of Agile Delivery LinkedIn: www.linkedin.com/in/tzetang/ www.agilemalaysia.org