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© Tasktop 2018© Tasktop 2016
Project to Product
© Tasktop 2018Image Source: BMW Group
Carmen DeArdo, Tasktop Senior VSM Strategist
© Tasktop 2018
Carmen DeArdo
Carmen has experience both leading and consulting on Enterprise wide
DevOps Journeys over the last decade. His current focus is on utilizing
this experience and Value Stream Management principles to help
companies accelerate their flow of business value work.
@carmendeardo
Senior VSM Strategist @ Tasktop Technologies,
Former member of DevOps leadership team @ Nationwide
43
STRATEGIC
PARTNERS36
TOOLS
SUPPORTED57
TOOL VERSIONS
SUPPORTED300+
API TESTS RUN
PER DAY500k
OF THE
FORTUNE 100
STAFF
A Little About Tasktop
Founded 2007
Committed to customer and partner-centric innovation
4 product lines & contributor to open source products
160
© Tasktop 2018
The Problem
We have implemented Agile!
We have implemented New Technologies!
We have certified Processes!
So why is the Business Still Unhappy?
© Tasktop 2018
Increase Flow across the entire Value Stream
Time
BUT must also
connect to the
Business
Agile is a
good place to
start
AND ”Code
To Cloud” is
necessary
Agile Design /
Develop / Test
Stories
from Backlog
through Iterations
Customer Concept (IDEA)
through Feature
Definition
Stories Done until
deployed into production
© Tasktop 2018
Barclays’ Value Stream
Image taken with permission from Jon Smart presentation at DOES London 2018 – credit Klaus Leopold
© Tasktop 2018
IT is disconnected from
the business and vision.
Leadership is tracking
activities not the results.
Project funding is
fundamentally broken.
Business feels IT is solving its own problems, not delivering
more
IT feels like a black box to
the business.
Common Problems
01 02 03
04 05
© Tasktop 2018
Technological Revolutions
Figure: Adapted from Carlota Perez
© Tasktop 2018
The Turning Point
Creative
Destruction
Wealth
Generation
Figure: Adapted from Carlota Perez
© Tasktop 2018
Technological Revolutions
Factory systems
Subcontracting
Taylorism
Fordism
Figure: Adapted from Carlota Perez
Project Management
© Tasktop 2018 Mawdud Choudhury “Brick & Mortar US Retailer Market Value” ExecTech
Stock Price Change 2006-2016
50% of S&P 500 projected
to be replaced in 10 years
SFA2018 Project to Product - Carmen DeArdo
© Tasktop 2018
Project vs Product Orientation
Budgeting Timeframes Success Teams
Prioritization RiskVisibility
© Tasktop 2018
Waterfall orientation Flow orientation
Project to Product: Planning
Project Product
© Tasktop 2018
Start
Delivery
All learning,
specification, and
strategic decision
making up-front
Project to Product: Budgets
Project Product
© Tasktop 2018
Project 1 Project 2
Project 3
Product 1
Product 2
Product 3
People are brought to work Work is brought to People
Project to Product: People
Project Product
© Tasktop 2018
Lean Principles
• Precisely specify value by product,
• Identify the value stream for each product
• Make value flow without interruptions
• Let the customer pull value from the producer
Lean Thinking by James P. Womack
Image Source: BMW Group
© Tasktop 2018
Integrated production lines
Managed as products
Architected around flow
Optimized end-to-end
Measurement of business results
Car production
Disconnected tool chains
Managed as projects
Architected as technology layers
Optimized in siloes
Measurement of proxy metrics
Enterprise IT
© Tasktop 2018
Business value flow at BMW Plant
Quality cars that deliver “sheer driving pleasure”
Designed in yearly cycles, delivered every 70s
Creative and manufacturing process are decoupled
Flow across a linear production line
Business value flow in IT
New features that deliver success and delight
Designed and delivered in daily cycles
Creative and manufacturing process are one
Flow across a value stream networkImage Source: BMW Group
© Tasktop 2018
What flows in software delivery?
Features
Defects
Risks
Debts
New business value, pulled by customer
Quality improvements, pulled by customer
Security, availability, compliance, pulled by risk officers
Technical debt improvements, pulled by architects
Flow Items are MECE*
*Mutually Exclusive and Comprehensively Exhaustive
© Tasktop 2018
Death Spiral
Debts
& Risks
Quality
Feature Work
Defect Work
Diagram: Adapted from Gene Kim
© Tasktop 2018
The Flow Framework™ was created by Mik Kersten, CEO of Tasktop. The Flow Framework diagram is protected by
copyright laws and may not be copied, modified or distributed without the express written permission of Tasktop.
FlowFramework
© Tasktop 2018
The Flow Framework™ was created by Mik Kersten, CEO of Tasktop. The Flow Framework diagram is protected by
copyright laws and may not be copied, modified or distributed without the express written permission of Tasktop.
FlowFramework
© Tasktop 2018
Flow Time
© Tasktop 2018
Flow Distribution
© Tasktop 2018
Flow Efficiency
© Tasktop 2018
Flow Metrics Dashboard
© Tasktop 2018
How can we do this?
© Tasktop 2018
From silos and proxy metrics
To a connected value stream network
© Tasktop 2018
© Tasktop 2018
© Tasktop 2018
Flow Framework at Tasktop
Example
© Tasktop 2018
tasktop.com
© Tasktop 2018
Top Priority: New Features
Result: Defects & Debt
Last year: Unhappiest team
This year: Happiest team
Less Happy
© Tasktop 2018
Advice
Business leaders
Ensure product portfolio and Value Stream Metrics are tracked
Empower delivery teams to allocate Flow Distribution to match strategy
Know when hitting north star requires global focus (e.g., Debt reduction)
Technologists
Create your value stream network by connecting your tool network
Define your value stream architecture & mapping to product model
Use the flow metrics to identify bottlenecks, dependencies & opportunities
© Tasktop 2018
FlowFramework
Project & Cost Centers
Siloes & proxy metrics
Fragmented value streams
Product Value Streams
Flow Metrics & Business Results
Integrated Value Stream Network
The Flow Framework™ was created by Mik Kersten, CEO of Tasktop. The Flow Framework diagram is protected by
copyright laws and may not be copied, modified or distributed without the express written permission of Tasktop.
© Tasktop 2018
Actions to Take Today
CONNECT
Get Your Tools Talking
01
MODEL YOUR PRODUCT
MODEL
Model Your Artifacts
Model Your Statuses
02
© Tasktop 2018
Available Nov 20th @mik_kersten
tasktop.com/blog
@carmendeardo
project2product.org
flowframework.org

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SFA2018 Project to Product - Carmen DeArdo

  • 1. © Tasktop 2018© Tasktop 2016 Project to Product © Tasktop 2018Image Source: BMW Group Carmen DeArdo, Tasktop Senior VSM Strategist
  • 2. © Tasktop 2018 Carmen DeArdo Carmen has experience both leading and consulting on Enterprise wide DevOps Journeys over the last decade. His current focus is on utilizing this experience and Value Stream Management principles to help companies accelerate their flow of business value work. @carmendeardo Senior VSM Strategist @ Tasktop Technologies, Former member of DevOps leadership team @ Nationwide
  • 3. 43 STRATEGIC PARTNERS36 TOOLS SUPPORTED57 TOOL VERSIONS SUPPORTED300+ API TESTS RUN PER DAY500k OF THE FORTUNE 100 STAFF A Little About Tasktop Founded 2007 Committed to customer and partner-centric innovation 4 product lines & contributor to open source products 160
  • 4. © Tasktop 2018 The Problem We have implemented Agile! We have implemented New Technologies! We have certified Processes! So why is the Business Still Unhappy?
  • 5. © Tasktop 2018 Increase Flow across the entire Value Stream Time BUT must also connect to the Business Agile is a good place to start AND ”Code To Cloud” is necessary Agile Design / Develop / Test Stories from Backlog through Iterations Customer Concept (IDEA) through Feature Definition Stories Done until deployed into production
  • 6. © Tasktop 2018 Barclays’ Value Stream Image taken with permission from Jon Smart presentation at DOES London 2018 – credit Klaus Leopold
  • 7. © Tasktop 2018 IT is disconnected from the business and vision. Leadership is tracking activities not the results. Project funding is fundamentally broken. Business feels IT is solving its own problems, not delivering more IT feels like a black box to the business. Common Problems 01 02 03 04 05
  • 8. © Tasktop 2018 Technological Revolutions Figure: Adapted from Carlota Perez
  • 9. © Tasktop 2018 The Turning Point Creative Destruction Wealth Generation Figure: Adapted from Carlota Perez
  • 10. © Tasktop 2018 Technological Revolutions Factory systems Subcontracting Taylorism Fordism Figure: Adapted from Carlota Perez Project Management
  • 11. © Tasktop 2018 Mawdud Choudhury “Brick & Mortar US Retailer Market Value” ExecTech Stock Price Change 2006-2016 50% of S&P 500 projected to be replaced in 10 years
  • 13. © Tasktop 2018 Project vs Product Orientation Budgeting Timeframes Success Teams Prioritization RiskVisibility
  • 14. © Tasktop 2018 Waterfall orientation Flow orientation Project to Product: Planning Project Product
  • 15. © Tasktop 2018 Start Delivery All learning, specification, and strategic decision making up-front Project to Product: Budgets Project Product
  • 16. © Tasktop 2018 Project 1 Project 2 Project 3 Product 1 Product 2 Product 3 People are brought to work Work is brought to People Project to Product: People Project Product
  • 17. © Tasktop 2018 Lean Principles • Precisely specify value by product, • Identify the value stream for each product • Make value flow without interruptions • Let the customer pull value from the producer Lean Thinking by James P. Womack Image Source: BMW Group
  • 18. © Tasktop 2018 Integrated production lines Managed as products Architected around flow Optimized end-to-end Measurement of business results Car production Disconnected tool chains Managed as projects Architected as technology layers Optimized in siloes Measurement of proxy metrics Enterprise IT
  • 19. © Tasktop 2018 Business value flow at BMW Plant Quality cars that deliver “sheer driving pleasure” Designed in yearly cycles, delivered every 70s Creative and manufacturing process are decoupled Flow across a linear production line Business value flow in IT New features that deliver success and delight Designed and delivered in daily cycles Creative and manufacturing process are one Flow across a value stream networkImage Source: BMW Group
  • 20. © Tasktop 2018 What flows in software delivery? Features Defects Risks Debts New business value, pulled by customer Quality improvements, pulled by customer Security, availability, compliance, pulled by risk officers Technical debt improvements, pulled by architects Flow Items are MECE* *Mutually Exclusive and Comprehensively Exhaustive
  • 21. © Tasktop 2018 Death Spiral Debts & Risks Quality Feature Work Defect Work Diagram: Adapted from Gene Kim
  • 22. © Tasktop 2018 The Flow Framework™ was created by Mik Kersten, CEO of Tasktop. The Flow Framework diagram is protected by copyright laws and may not be copied, modified or distributed without the express written permission of Tasktop. FlowFramework
  • 23. © Tasktop 2018 The Flow Framework™ was created by Mik Kersten, CEO of Tasktop. The Flow Framework diagram is protected by copyright laws and may not be copied, modified or distributed without the express written permission of Tasktop. FlowFramework
  • 25. © Tasktop 2018 Flow Distribution
  • 26. © Tasktop 2018 Flow Efficiency
  • 27. © Tasktop 2018 Flow Metrics Dashboard
  • 28. © Tasktop 2018 How can we do this?
  • 29. © Tasktop 2018 From silos and proxy metrics To a connected value stream network
  • 32. © Tasktop 2018 Flow Framework at Tasktop Example
  • 34. © Tasktop 2018 Top Priority: New Features Result: Defects & Debt Last year: Unhappiest team This year: Happiest team Less Happy
  • 35. © Tasktop 2018 Advice Business leaders Ensure product portfolio and Value Stream Metrics are tracked Empower delivery teams to allocate Flow Distribution to match strategy Know when hitting north star requires global focus (e.g., Debt reduction) Technologists Create your value stream network by connecting your tool network Define your value stream architecture & mapping to product model Use the flow metrics to identify bottlenecks, dependencies & opportunities
  • 36. © Tasktop 2018 FlowFramework Project & Cost Centers Siloes & proxy metrics Fragmented value streams Product Value Streams Flow Metrics & Business Results Integrated Value Stream Network The Flow Framework™ was created by Mik Kersten, CEO of Tasktop. The Flow Framework diagram is protected by copyright laws and may not be copied, modified or distributed without the express written permission of Tasktop.
  • 37. © Tasktop 2018 Actions to Take Today CONNECT Get Your Tools Talking 01 MODEL YOUR PRODUCT MODEL Model Your Artifacts Model Your Statuses 02
  • 38. © Tasktop 2018 Available Nov 20th @mik_kersten tasktop.com/blog @carmendeardo project2product.org flowframework.org