What is the first step in the communication process a. Determining t.pdf
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The document discusses the steps in the communication process, emphasizing the importance of having a message to share and determining the audience. It also suggests ways for managers to control organizational grapevines, such as maintaining open communication channels. Lastly, it provides examples of upward communication in organizations.
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What is the first step in the communication process a. Determining t.pdf
- 1. What is the first step in the communication process? a. Determining the audience b. Sending a message through an appropriate channe c. Forming words or expressions to encode an idea d. Having a fact, idea, or opinion to share e. Interpreting a message to the best of our ability How can managers have some control over the grapevine in organizations? a. By maintaining open channels of communication b. By promoting the use of social media c. By eliminating the grapevine d. By ignoring inaccurate information e. By making false denials How can managers have some control over the grapevine in organizations? a. By maintaining open channels of communication b. By promoting the use of social media c. By eliminating the grapevine d. By ignoring inaccurate information e. By making false denials Which of the following is an example of upward communication in organizations? a. A suggestion given by a manager in a team meeting b. A leave request sent by a team member to the team manager c. An email sent by a manager expressing appreciation for a subordinates efforts d. A newsletter containing information about the annual profits of an organization e. An email containing the specifications of a project sent by a manager to a subordinate