1 
When Student Confidence Clicks 
Academic Self-Efficacy 
and Learning in HE 
Fabio R. Aricò 
Chris Thomson 
Engaging in an open 
dialogue with the students
OUTLINE 
PART 1 When Student Confidence Clicks 
Qualitative data analysis 
Results from focus group interviews 
Chris Thomson (and Kathleen Lane) 
PART 2 From Blended Learning to Blended Surveying 
a by-product of the When Student Confidence Clicks Project 
methods to engage in a continuous dialogue with students 
Fabio R. Aricò 
2
1. When Student Confidence Clicks 
Qualitative data analysis 
3
4 
FOCUS GROUPS: set-up 
2 focus group sessions 
Nov 2013 Role of SRS in learning 
Confidence and self-efficacy 
10 participants 
5 home students 
5 overseas students 
Mar 2014 Experience with the module 
Opinions on learning environment 
2 separate groups (on same day) 
6 high-performing students 
4 low-performing students
5 
FOCUS GROUPS: recruitment protocol 
• Invitation email sent to all students (first-come-first-served) 
different email sent to high/low performing students 
2 different time-slots without revealing criteria. 
• Students invited to collect a ticket from School’s General Office 
1st focus group: disclose domicile status 
2nd focus group: disclose time-slot on invitation email. 
• Tickets collected at focus group session for participation. 
• Facilitators not involved in “Introductory Economics” teaching. 
 Preserve anonymity and disclose as little information as possible. 
 Control for number of participants (as many as tickets available). 
 Allow for balanced representation within a diverse student population.
6 
FOCUS GROUPS: general considerations 
Interview schedules at a glance 
• Assessing the impact of use of technology in the module 
• Reflecting on different teaching innovations within the module 
• Reflecting on student confidence (self-assessment, pressure, comparison) 
Findings: preamble 
• Students displayed different learning styles and diverse preferences. 
 Diversity detected in student attitudes towards clickers. 
• Attention often diverted to whole teaching styles, teaching resources, 
approachability of teaching team.
7 
FOCUS GROUPS: 1st Session (Nov 2013) 
Interview schedule 
• investigate the role of clickers and learning technology 
Findings 
• Initially: not much endorsement of clickers 
pace ‘too fast/too slow’ – ‘just one more thing to do’ 
• Deeper probing: recognised role of clickers on learning and motivation 
‘really useful’ – ‘can tell the truth’ – ‘interactive’ – ‘know where you are’ 
• Students appreciate anonymity and feel more confident at 
answering question and participating to the class.
8 
FOCUS GROUPS: 1st Session (Nov 2013) 
I found it’s really useful 
because we don’t have 
anything in my country … 
…the computer asks you if 
you are confident or not, 
and you can say [‘yes’], if 
‘no’ you can tell the truth. 
you are confident to 
answer the question even 
if you are not confident 
about the answer 
I think it actually motivates me 
to focus on what I’ve actually 
missed, like go to the lecturer or 
study more 
I know that I’m very weak 
in this area and I need to 
work on it more 
There is not always time 
to finish all the questions 
that you’ve prepared … 
and those are the 
questions we’re going to 
get in the exams
9 
FOCUS GROUPS: 2nd Session (Mar 2014) 
Interview schedule 
• explore student confidence, study habits, motivation factors 
Findings 
• Students acknowledge that the material had become ‘harder’. 
• A difference emerged: high-performing students developed a learning style 
and a learning strategy – higher awareness and control over learning. 
Low-performance students less worried as First Year ‘doesn’t matter’. 
• Some low-performing students recognised the role of clickers in highlighting 
difficulties and motivating them to seek for help. Stronger change in study 
habits, like ‘working harder’ or ‘not missing lectures’.
Work out what works best 
for you quite quickly – 
whether making notes or 
going through the slides 
when you go home is best 
10 
FOCUS GROUPS: 2nd Session (Mar 2014) 
The adversity of not doing 
well on clicker questions: 
It stressed me out… I worked 
harder! It gave me the 
motivation to look over it 
[the material] because I 
wanted to correct it. 
It sort of engages you a lot more 
in lectures… and especially in the 
workshops because you go 
through loads of different 
questions and sort of click away 
and that way you can know 
where you are 
when I read the hand-outs 
myself…after the lecture, I 
understand so much more 
than when I’m actually in 
the classroom. 
[I] avoided it [the 
Library] but it had 
become her second 
home 
I know that I need to go in 
and speak to someone or 
go to a support session 
can know where you are. 
… [W]hen I wasn’t doing 
so well, I felt a little bit 
low but then I realised 
that the clickers are a way 
of letting me know that, 
so I can go and improve 
I am confident 
if I stick to my 
revision schedule 
only needing 40% 
to pass 
doesn’t actually 
matter
11 
FOCUS GROUPS: closing remarks 
• The diversity in the opinions gathered within the focus group session are 
underpinned by diverse background, reactions to the university environment 
and by diverse learning styles. 
• Evidence from the qualitative data supports the claim that clickers contribute 
both directly and indirectly to student confidence about their learning as well 
as their level of engagement with the module; 
directly  when students recognise the role of clickers as 
a powerful self-assessment device; 
indirectly  when students feel, however, empowered to take 
more active participation in their learning.
2. From Blended Learning 
to Blended Surveying 
12
13 
BLENDED SURVEYING: a Project’s by-product 
I found myself interacting with the students more and more: 
 I found out what students like and dislike with much finer detail 
 I had chance to respond to their opinions in real time 
 Sometimes it is just enough to explain why things cannot be done. 
I found out that an ‘end of module’ questionnaire is not enough 
 Are we asking the right questions? At the right time? In the right way? 
Students recognised this: 
“Best thing: the support provided by all the lecturers, teachers and the 
amount of feedback that is asked for shows that the staff care a lot for our 
learning experience”
14 
BLENDED SURVERYING: the idea 
In a highly structured and diversified Blended Learning environment 
we need an equally sophisticated Blended Surveying approach. 
Contact hours: 
lectures, small group seminars, large group workshops, 
office hours, and support meetings. 
Modes of delivery: 
frontal teaching, seminar discussion, peer-instructed workshop 
practice, video-assisted individual study, VLE delivered material. 
How can we assess the effectiveness of all this?
15 
BLENDED SURVEYING: principles 
1) SIMULTANEITY  Evaluate the process of learning as it occurs. 
Students do not need to recall events: they 
just share their feelings in real time. 
2) CONSISTENCY  Assess teaching using the same devices 
according to which teaching is delivered. 
This enables simultaneity, and seamlessly blends 
teaching, learning, and evaluation processes. 
3) CONTINUITY  Use the process along the whole teaching period. 
Make adjustments. Detect change in opinions. 
4) CIRCULARITY  Close the feedback loop. Talk to the students. 
Acknowledge changes. Explain why cannot change.
16 
BLENDED SURVEYING: examples and practice 
Lectures Response to clicking sessions 
Democracy polls: what to do next? 
Seminars Open-text box at the end of seminar quizzes. 
Transformed from a specific clarification tool 
into a forum for discussion with the students. 
(Individual responses posted on Blackboard). 
Interim surveys deployed via Google Forms 
Asking questions and responding with a feedback 
document posted on Blackboard.
17 
FINAL REMARKS 
We cannot put in place any action to enhance Academic Self-Efficacy 
if we do not commit to engage in a continuous dialogue with the student body. 
This does not necessarily mean spoon-feeding students and solving 
all their problems, but showing that we are ready to listen to them and 
address their concerns, even if just to say: ‘no, this cannot be done’. 
Best open-text comment ever received from a student to a multiple 
choice question in a seminar quiz: 
But this depends if we consider the Keynesian or the Monetarist 
approach. If we consider Keynes, demand side is more important… 
 Mission accomplished: First Year students acknowledging pluralistic views!
Tweet from a student: 
Time to play who wants to be a 
millionaire in my economics lecture 
#FunLearning. 
18

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When Student Confidence Clicks - Engaging in a Dialogue with the Students

  • 1. 1 When Student Confidence Clicks Academic Self-Efficacy and Learning in HE Fabio R. Aricò Chris Thomson Engaging in an open dialogue with the students
  • 2. OUTLINE PART 1 When Student Confidence Clicks Qualitative data analysis Results from focus group interviews Chris Thomson (and Kathleen Lane) PART 2 From Blended Learning to Blended Surveying a by-product of the When Student Confidence Clicks Project methods to engage in a continuous dialogue with students Fabio R. Aricò 2
  • 3. 1. When Student Confidence Clicks Qualitative data analysis 3
  • 4. 4 FOCUS GROUPS: set-up 2 focus group sessions Nov 2013 Role of SRS in learning Confidence and self-efficacy 10 participants 5 home students 5 overseas students Mar 2014 Experience with the module Opinions on learning environment 2 separate groups (on same day) 6 high-performing students 4 low-performing students
  • 5. 5 FOCUS GROUPS: recruitment protocol • Invitation email sent to all students (first-come-first-served) different email sent to high/low performing students 2 different time-slots without revealing criteria. • Students invited to collect a ticket from School’s General Office 1st focus group: disclose domicile status 2nd focus group: disclose time-slot on invitation email. • Tickets collected at focus group session for participation. • Facilitators not involved in “Introductory Economics” teaching.  Preserve anonymity and disclose as little information as possible.  Control for number of participants (as many as tickets available).  Allow for balanced representation within a diverse student population.
  • 6. 6 FOCUS GROUPS: general considerations Interview schedules at a glance • Assessing the impact of use of technology in the module • Reflecting on different teaching innovations within the module • Reflecting on student confidence (self-assessment, pressure, comparison) Findings: preamble • Students displayed different learning styles and diverse preferences.  Diversity detected in student attitudes towards clickers. • Attention often diverted to whole teaching styles, teaching resources, approachability of teaching team.
  • 7. 7 FOCUS GROUPS: 1st Session (Nov 2013) Interview schedule • investigate the role of clickers and learning technology Findings • Initially: not much endorsement of clickers pace ‘too fast/too slow’ – ‘just one more thing to do’ • Deeper probing: recognised role of clickers on learning and motivation ‘really useful’ – ‘can tell the truth’ – ‘interactive’ – ‘know where you are’ • Students appreciate anonymity and feel more confident at answering question and participating to the class.
  • 8. 8 FOCUS GROUPS: 1st Session (Nov 2013) I found it’s really useful because we don’t have anything in my country … …the computer asks you if you are confident or not, and you can say [‘yes’], if ‘no’ you can tell the truth. you are confident to answer the question even if you are not confident about the answer I think it actually motivates me to focus on what I’ve actually missed, like go to the lecturer or study more I know that I’m very weak in this area and I need to work on it more There is not always time to finish all the questions that you’ve prepared … and those are the questions we’re going to get in the exams
  • 9. 9 FOCUS GROUPS: 2nd Session (Mar 2014) Interview schedule • explore student confidence, study habits, motivation factors Findings • Students acknowledge that the material had become ‘harder’. • A difference emerged: high-performing students developed a learning style and a learning strategy – higher awareness and control over learning. Low-performance students less worried as First Year ‘doesn’t matter’. • Some low-performing students recognised the role of clickers in highlighting difficulties and motivating them to seek for help. Stronger change in study habits, like ‘working harder’ or ‘not missing lectures’.
  • 10. Work out what works best for you quite quickly – whether making notes or going through the slides when you go home is best 10 FOCUS GROUPS: 2nd Session (Mar 2014) The adversity of not doing well on clicker questions: It stressed me out… I worked harder! It gave me the motivation to look over it [the material] because I wanted to correct it. It sort of engages you a lot more in lectures… and especially in the workshops because you go through loads of different questions and sort of click away and that way you can know where you are when I read the hand-outs myself…after the lecture, I understand so much more than when I’m actually in the classroom. [I] avoided it [the Library] but it had become her second home I know that I need to go in and speak to someone or go to a support session can know where you are. … [W]hen I wasn’t doing so well, I felt a little bit low but then I realised that the clickers are a way of letting me know that, so I can go and improve I am confident if I stick to my revision schedule only needing 40% to pass doesn’t actually matter
  • 11. 11 FOCUS GROUPS: closing remarks • The diversity in the opinions gathered within the focus group session are underpinned by diverse background, reactions to the university environment and by diverse learning styles. • Evidence from the qualitative data supports the claim that clickers contribute both directly and indirectly to student confidence about their learning as well as their level of engagement with the module; directly  when students recognise the role of clickers as a powerful self-assessment device; indirectly  when students feel, however, empowered to take more active participation in their learning.
  • 12. 2. From Blended Learning to Blended Surveying 12
  • 13. 13 BLENDED SURVEYING: a Project’s by-product I found myself interacting with the students more and more:  I found out what students like and dislike with much finer detail  I had chance to respond to their opinions in real time  Sometimes it is just enough to explain why things cannot be done. I found out that an ‘end of module’ questionnaire is not enough  Are we asking the right questions? At the right time? In the right way? Students recognised this: “Best thing: the support provided by all the lecturers, teachers and the amount of feedback that is asked for shows that the staff care a lot for our learning experience”
  • 14. 14 BLENDED SURVERYING: the idea In a highly structured and diversified Blended Learning environment we need an equally sophisticated Blended Surveying approach. Contact hours: lectures, small group seminars, large group workshops, office hours, and support meetings. Modes of delivery: frontal teaching, seminar discussion, peer-instructed workshop practice, video-assisted individual study, VLE delivered material. How can we assess the effectiveness of all this?
  • 15. 15 BLENDED SURVEYING: principles 1) SIMULTANEITY  Evaluate the process of learning as it occurs. Students do not need to recall events: they just share their feelings in real time. 2) CONSISTENCY  Assess teaching using the same devices according to which teaching is delivered. This enables simultaneity, and seamlessly blends teaching, learning, and evaluation processes. 3) CONTINUITY  Use the process along the whole teaching period. Make adjustments. Detect change in opinions. 4) CIRCULARITY  Close the feedback loop. Talk to the students. Acknowledge changes. Explain why cannot change.
  • 16. 16 BLENDED SURVEYING: examples and practice Lectures Response to clicking sessions Democracy polls: what to do next? Seminars Open-text box at the end of seminar quizzes. Transformed from a specific clarification tool into a forum for discussion with the students. (Individual responses posted on Blackboard). Interim surveys deployed via Google Forms Asking questions and responding with a feedback document posted on Blackboard.
  • 17. 17 FINAL REMARKS We cannot put in place any action to enhance Academic Self-Efficacy if we do not commit to engage in a continuous dialogue with the student body. This does not necessarily mean spoon-feeding students and solving all their problems, but showing that we are ready to listen to them and address their concerns, even if just to say: ‘no, this cannot be done’. Best open-text comment ever received from a student to a multiple choice question in a seminar quiz: But this depends if we consider the Keynesian or the Monetarist approach. If we consider Keynes, demand side is more important…  Mission accomplished: First Year students acknowledging pluralistic views!
  • 18. Tweet from a student: Time to play who wants to be a millionaire in my economics lecture #FunLearning. 18