Where Does IA Fit in the Design Process
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The IA Summit 2007 featured a panel discussion moderated by Peter Boersma, focusing on the role of information architecture (IA) in the design process. Key questions addressed included the definition of a design process, the necessity of IA, and methods of communicating and improving design processes. Panelists included industry professionals from Comcast, Carlson Marketing Group, Flow Interactive, Liquidnet, and Adaptive Path, sharing insights and experiences related to design processes and user-centered design.
Where Does IA Fit in the Design Process
- 1. IA Summit 2007 Where does IA fit in the design process? Moderator: Peter Boersma, Info.nl info . nl FULL SERVICE INTERNET AGENCY
- 3. Panel set-up What are we here for?
- 4. The questions what is a design process? who needs a design process? when should IAs be part of the design process? where do you keep your design process? how do you communicate a design process? why should you create a design process?
- 5. The panelists Livia Labate , Sr. Manager Information Architecture & Usability, Comcast Larisa Warnke , Sr. User Experience Architect, Carlson Marketing Group Leisa Reichelt , Principal Consultant, Flow Interactive Josh Seiden , Design Manager, Liquidnet Peter Merholz , President, Adaptive Path
- 6. Livia Labate Manager Information Architecture & Usability, Comcast
- 7. Larisa Warnke Senior User Experience Architect, Carlson Marketing Group
- 8. Leisa Reichelt Information Architect, Flow Interactive
- 9. Josh Seiden Design Manager, Liquidnet
- 10. Peter Merholz President, Adaptive Path
- 11. The moderator Peter Boersma Interaction Designer Info . nl, Amsterdam 1982-1984 Commodore C16 programmer (made $750 out of $50 machine at the age of 14) 1988-1995 Student Information Ergonomics (Computer Science + Ergonomics) 1995-2000 General Design (UI Designer, Project Manager, Senior UI Designer) 2000-2002 Satama Interactive (UI Manager, Consultant User Understanding, Concept Designer) 2002-2005 EzGov (Information Architect, finally!) 2005-2006 User Intelligence (Managing Partner and Consultant User Experience) 2006 Info . nl (Sr. Interaction Designer)
- 12. My experience 2000 – 2002 Satama Unified Process 2002 – 2005 Standards for User Experience (StUX) 2002 – now From “T-model” to “Patterns+Process=?” What: helped specify and roll-out a RUP-based process for a web agency with an extra first phase and a user-centered layer. Result: a booklet, an online database with descriptions, templates & examples of deliverables, plus training materials for all employees. Later followed by SUP-light.
- 13. Satama Unified Process Artefacts Discovery Scan Inception Elaboration Construction Transition Analysis Insight Customer representation & Online offering Functional & Supplementary Requirements Interaction & Technical Design User & Technical Prototype Usability, Technical & eBrand Validation Launch Plan Project & Scope Plan Customer representation & Online offering Functional & Supplementary Requirements Interaction & Technical Design User & Technical Prototype Usability & Technical Validation Launch Plan Project Plan Interaction & Technical Design Software components Technical Validation Production environment Project Plan Guidelines Usability & Technical Validation Launched Service Project Plan & Closing Document VI Validation VII Launch Project management IV Analysis & design III Requirement capture II Business modeling I User exploration V Implementation
- 14. My experience 2000 – 2002 Satama Unified Process 2002 – 2005 Standards for User Experience (StUX) 2002 – now From “T-model” to “Patterns+Process=?” What: Define and promote EzGov’s (*) user-centered design additions to a RUP-based software/web-application design process. Result: a process diagram, 1-page descriptions of deliverables, wall-sized posters. (*) Yes, the competitor of govWorks in the movie “Startup.com”
- 16. My experience 2000 – 2002 Satama Unified Process 2002 – 2005 Standards for User Experience (StUX) 2002 – now From “T-model” to “Patterns+Process=?” What: Thinking, writing and speaking about design processes. Result: An ongoing series of conference sessions, keynotes, blog postings and panels on IA/UX/design processes and deliverables.
- 18. Panel set-up What are we here for, again?
- 19. The questions what is a design process? who needs a design process? when should IAs be part of the design process? where do you keep your design process? how do you communicate a design process? why should others create a design process?
- 20. More questions who is responsible for the process? what does your process look like? when do you decide to change the process? where does your process end? how did you learn about processes? why would a team not follow the process?
- 21. Your questions! who what when where how why
- 22. Final question who plans improve their process?
- 23. Thank you, panelists! Livia Labate Larisa Warnke Leisa Reichelt Josh Seiden Peter Merholz
- 24. Sint Antoniesbreestraat 16 | 1011 HB Amsterdam | www.info.nl | contact@info.nl | +31 ( 0)20 530 9136 Thank you!
Editor's Notes
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