Why Salesforce Commerce Cloud?
Download as PPTX, PDF1 like465 views
Salesforce Commerce Cloud is a cloud-based platform that enables businesses to create customized and unified shopping experiences across various channels. It offers features like continuous innovation, business intelligence, predictive intelligence, and high customization, allowing retailers to streamline operations and enhance customer engagement. With advanced AI capabilities, it facilitates effective management of multiple storefronts and provides a seamless shopping experience, including integration with Apple Pay.
Why Salesforce Commerce Cloud?
- 1. W H Y S A L E S F O R C E C O M M E R C E C L O U D ?
- 2. Why Choose Salesforce Commerce Cloud? Inessence, Salesforce Commerce Cloud isacloud-based platform that allows customers to create customized, exclusive, and unified purchasing experiences. It meansoffering your consumers aseamless shopping journey through arange of themes, whether it’s the web, tablet, social media, or shops, through unifying purchase experiences. TheCommerce Cloud isnothing short of anecommerce boon. At every point of the shopping path, it hasgreatly enhanced the way your online customers engage with you. Thisplatform allows you to handle all the businessprocesses that follow in anautomated and productive way once you have built your portal and added goods that you want to sell. TheSalesforce Commerce Cloud isdistinguished by multi- tenant architecture that gives agreat boost to the platform’s security and stability aspects. Thisseamless platform’s three service categories (intelligence, experience, and operations) work harmoniously to power each and every stage of cross-channel commerce. The intelligence element isthe right option, based on data, to provide specific insights and direct company decisions. Theexperience feature, on the other hand, provides userstools to control their merchandise, content, pricing, and promotions, which in turn translates into improved customer engagement.
- 3. Key Features Of S al es f orc e C o m m e r c e C l o u d When you reap the benefits of our Salesforce ecommerce services and have the Salesforce Commerce Cloud platform implemented, the team can experience smoother operations and greater functionality. Here are some of the key features that will be offered through the implementation of the Commerce Cloud within your organization:
- 4. One of Salesforce Commerce Cloud’s greatest benefits isthat it easily eliminates the limitations to innovation that can be generally associated with avast majority of legacy commerce solutions. Through doing this, it helps the company to remain in line with evolving customer needs and the cutthroat and fast-paced businessof today. Up to eight times ayear, the Salesforce Commerce Cloud platform isupdated so that you get your handson new developments and features. When these improvements are streamlined with your day-to-day tasks,your online businessnever hasto go into a“hold” mode. If this is not enough, Salesforce Commerce Cloud’s open architecture allows you to easily create your own custom capabilities without ever compromising the road to cloud upgrades. 1)Continuous and Seamless Innovation
- 5. 2) Business Intelligence Thenumber of customers addressed and the number of transactions carried out by anordinary businessenterprise are considerably high. On adaily basis,if you follow aB2C model, hundreds of potential clients will land on your ecommerce website. You are likely to deal with large amountsof saleson adaily basisif you are adopting aB2B model. It isessential for acompany to makesenseof this complex information and effectively conduct business processes. Salesforce Commerce Cloud provides exclusive market intelligence that lets you analyze critical information, makecomprehensive reports about it, and helps management make crucial business decisions.
- 6. 3) Predictive Intelligence enhances the shopping experience Salesforce built EinsteinAI, anext-generation artificial intelligence platform that eliminates the need for third-party extensions and manualdata processing, to extend the application of the artificial intelligence platform for ecommerce companies. Previously, to simulate new attributes and handle various operations on the web, merchants had to usethird-party integrations. Theseintegrations are closely linked to each other, and one extension’s failure can also impact others’ efficiency. Themain features of the artificial intelligence system at Einstein: Suggest the best products at all touchpoints Make real-time 1:1predictions for every single buyer Get smart and boost conversions with insights from data-driven commerce Savetime and effort with automated tasksfor trading
- 7. Organizations are able to handle multiple storefronts from asingle back- end platform at multiple locations around the world with the Salesforce Commerce Cloud. You can easily manage product data sets for various stores without any hurdles by using Salesforce Commerce Cloud for your ecommerce store and also manage numerouscomplexities suchasbilling, pricing, product availability, etc. Salesforce isone of the first commercial solutions to fully support Apple Payonline, offering aseamlessone-page checkout for customers that allows them to complete their purchases with asingle click. 4) Internationalization of Storefronts
- 8. 5) High Customisation Salesforce isconsidered to be ahighly customizable platform, which also gives the Commerce Cloud these qualities. According to your particular preferences and comfort, the app helps you to create aunified experience for your customers. Our team can tailor the platform based on your needs, based on the customers you cater to, the products you are selling, and the objectives you want to achieve. At every point of the buying process and every part of your website, this customization isavailable, including the customization of the checkout process. Basedon your preferences, you can allow your customers to makepurchases through asingle-page checkout, allowing them to complete their buying journey with asingle click of a button.
- 9. TheSalesforce Commerce Cloud hasplaced profound emphasison one main feature, which empowers retailers to operate their businessfrom asingle platform over multiple channels. Retailers can streamline multiple processes with a single SaaSsolution, suchaspricing, order management, inventory management, marketing strategies, conversions, etc. It not only gives retailers agility but also omnichannel functionality that savesalot of their precious time andeffort. 6) Omni-Channel Functionalities
- 10. A Truly Unified Experience with Commerce Cloud Endless Aisle How well it puts together each of the networks to create aunified customer experience isone of Commerce Cloud’s most significant advantages. You should put it all together for the customer’s good instead of thinking of your online store, your social sales, or your brick-and-mortar asseparate entities. For instance, giving mobile access to digital inventory to your in-store team members will allow store partners to deliver, sell, and ship products to customers in real-time from anywhere in your store at anylocation. Docmation offers afull system integration service, beginning with adiscovery that uncovers the company’s highest-value, commercially oriented activity roadmap. Fromthere, we work with you on initial platform selection consulting, solution design, and implementation through ongoing site performance optimization, enhancement, and support, including innovative origination and implementation.
- 11. Thank you! Contact usif there are any questions. Website www.docmation.com Phone Number +14704008988 Email Address info@docmation.com WWW.DOCMATION.COM | © DOCMATION 2021. ALLRIGHTS RESERVED.