Why We Need Diversity in Testing- Accenture

EUROSTAR
2017
WHY WE NEED
DIVERSITY IN TESTING
• RASA BONYADLOU
• MATTHIAS RASKING

In this webinar we will share some of our own
experiences why diversity matters, give insights into
how Accenture as a global firm is promoting diversity
and how we are in the process of changing our
attitudes and processes to make all of this
sustainable.
ABSTRACT
Copyright © 2017 Accenture. All rights reserved. 2

INTRODUCTION
Copyright © 2017 Accenture. All rights reserved.
Matthias Rasking
• Principal Director within Accenture’s Advanced
Technology & Architecture practice
• Experiences: Certified expert in the area of Software
and Service Delivery processes and frameworks,
holding ITIL, TMMi and CMMI certifications.
• Accenture Europe Test Capability/Test automation
Lead
Rasa Bonyadlou
• Test Engineering Manager within Accenture’s Advanced
Technology & Architecture practice
• Experiences: 14+ years experiences with test
management
• Focus areas: test management, process improvement,
agile test,
• Test Capability Lead Accenture Denmark
3

• Diversity & Inclusion
• Why Inclusion & Diversity Is Important
• Where Are We Today?
• What Makes Us Different And Yet Similar
• Increase QA Team’s Diversity
• Testing Is Changing
• We Need Diverse Set’s Of Skils For Test
TABLE OF CONTENT

DIVERSITY & INCLUSION

FOCUSING ON INCLUSION & DIVERSITY IS A
BUSINESS IMPERATIVE, IN SEVERAL
DIMENSIONS
Employee
PERCEPTIONS &
EXPECTATIONS
ATTRACTING &
RETAINING BEST
TALENT
CREATING HIGH
PERFORMING TEAMS
• Heterogeneous teams solve
complex tasks better and are more
creative than homogeneous teams.
• Out-innovate and out-perform
others
• Greater diversity leads to financial
growth
• Our people expect it
• Companies that embrace diversity
and are competent at inclusion
enhance customer loyalty
• We want to mirror diversity in
society
• It is our core values - who we are
• Employees who are engaged are more
productive
• Being aware of our various cultural
influences helps us to be more
inclusive
6

WE TAKE A WIDE VIEW OF INCLUSION
AND DIVERSITY
Persons with disabilitiesEthnic diversity
Lesbian, gay, bisexual
and transgender
Cross-cultural diversity
Women
7

WE ARE COMMITTED TO A GENDER BALANCE OF
50:50 BY 2025
8

150 K+ Women at Accenture nearly 40% of
workplace
40% Women new hires goal surpassed in
2016
30% Promotions to managing director
last year were women
25% Women managing directors world
wide by 2020
EuroSTAR Between 25% and 35%
WHERE ARE WE TODAY
9

NETWORKS
WOMEN NETWORK
FLEXI WORKING
CULTURAL AWARENESS NETWORK
RECRUITMENT
FEMALE INTERVIEWERS
CV SCREENING
FEMALE EVENTS
SOURCING
ALL GIRLS SCHOOLS
NEW GRAD COURSES
CAREER CHANGES
MARKETING
DIVERSITY WORKSHOPS
JOB ADVERTS
LOCAL MEDIA
PROMOTIONS
EVENTS
FEMALE FACTS
FEMALE SPEAKERS
ACTIONSKEY THEMES
FEW KEY ACTIONS FOR REACHING
OUR TARGET

Copyright © 2017 Accenture All rights reserved. 11
WHAT MAKES US DIFFERENT AND YET
SIMILAR
Geographic
Time zone
Cultural
Local Practices
People First
Technology
Structure
Process/Policy

RESPECT FOR THE INDIVIDUAL IN ACTION:
• Respecting Individuals and Individual Choices
• Promoting Non-discrimination
• Inclusion & Diversity Initiatives
AS AN EXAMPLE.. OUR ONBOARDING
PROCESS

WHY DIVERSITY IN TESTING
MATTERS?
Increase QA team’s diversity :
Critical thinking
Skilled tester is able to
see the larger context of a
feature while at the same
time seeing the pieces
that comprise it
Creativity
It takes creativity to figure
out how to test a feature,
what is the right data to
use, how many different
paths do you need to
traverse to cover all the
scenarios
Diverse testers better
understand diverse
end users
Each of us processing
information in different
ways
Communication
Critical path of
commination for a tester

TESTING IS CHANGING: BUSINESSES ARE
CHALLENGED TO COPE WITH THE SPEED OF CHANGE
CopyriCopyright © 2017 Accenture. All rights reserved.
ght © 2017 Accenture. All rights reserved.
Growing volume and
complexity
• Increasing complexity of
application landscape
• Rising expectations for
seamless customer experience
• Growing focus on
end-to-end quality
Accelerating business
agility and speed
• Increasing pressure to quickly
respond to changing marketplace
• Growing need to adopt
engineering innovations—Agile
and DevOps – for rapid and
continuous (or ongoing) delivery
• Mounting pressure to improve
productivity
Increasing dependency
on digital
• Growing demand for digital
technologies – social, mobile,
analytics, cloud, the Internet
of Things
• Increasing focus on performance
and security vulnerabilities
• Increasing focus on usability
14

WE NEED DIVERSE SKILL SETS OF TEST…
…completely
eliminate
regression
defects?
…test new features
as they were needed
and your teams could
respond instantly to
changing business
conditions?
… employ a
“cognitive agent” as
a testing manager?
…use crowd
sourcing to test
your user experience
anywhere in the
world?
…test every new
release automatically
for security
vulnerabilities?
15

“Diversity makes our
business stronger
and more innovative
and, most important,
it makes the world a
better place.”
Pierre Nanterme, Chairman & CEO, Accenture
THE FUTURE WORK
PLACE IS AN EQUAL
ONE
16

DIVERSITY IS A FACT
INCLUSION IS A
CHOICE
QUESTIONS

Why We Need Diversity in Testing- Accenture

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