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WIPO Academy: The key role of tutors Ray Corrigan Senior Lecturer in Technology
OU Origins and teaching methods Charter granted 1969 First student intake 1971 First Degree Ceremony 1973 with 900 graduates  All students receive tutorial support Blended learning
The Open University in 2009 Europe’s biggest University Currently 250,000 registered students In the top five UK universities on teaching quality ratings Internationally renowned for excellence of teaching and research
Teaching Quality The Open University is ranked 5th in the UK (above Oxford University) Why? Our tutors 75 St Mark and St John  10 77.4 University College London  9 81.8 Imperial 8 84.6 Essex 7 85.7 Oxford 6 86.7 The Open University  5 87.5 LSE 4 93.8 York 3 94.4 Loughborough 2 96.3 Cambridge 1 Percentage of Subjects Ranked “Excellent” since 1995
People and places 1,124 full time academic staff  1,200 academic related staff  200 academic staff based in the 13 Regional Centres around the UK 2000 other staff in design, administrative and operational divisions like student services
People and places 8,000 part time tutors Exam venues in 90 countries OU student population represents 35% of UK part time higher education More than 3,000,000 students ‘through our doors’ since 1971
Tutorial System Allows scaling-up of Operation Full time staff 8000 ALs
Materials can include…. High quality illustrated printed materials Course calendars CD-ROMs/DVDs for interactive exercises DVDs to illustrate case studies Websites and e-conferencing Web tools Study guides  Residential schools Local tutors   Assignments Examination
Quality Assurance Multi skilled course team in course materials and curriculum development  Continuous assessment / evaluation by students and staff  Internal and external monitoring of tutors, assessments and examinations
OU Directly teaching students in… Austria Belgium Canada Cyprus Denmark Finland France Germany Greece Ireland Italy Luxembourg Netherlands New Zealand Portugal Spain Sweden Switzerland
OU Partnerships in… Brazil  Bulgaria – NBU China – PKU, CCRTVU Czech Republic – OMI Ethiopia – Ministry of Education + BC Hong Kong – OUHK Hungary – ECBS India – NIIT, Delhi University Middle East – Arab OU New Zealand – OPNZ Romania – CODECS Russia – IIM LINK Singapore – UniSIM Slovakia – OMI South Africa – UNISA, SBL, edegree  Spain – UOC  Uzbekistan
Secret of success… For 40 years… And >1 Million graduates… … ?
Foundation stones Course team – peer reviewed materials Central infrastructure Regional infrastructure People in touch with people
The key People… Goodwill… Tutors…
The key The tutor  His/her support for the student Facilitating student self help
People in touch with people system Full time staff 8000 ALs
How do you support? You’re the expert You’re the teacher You’re the educational adviser You’re the ‘critical friend’ (adviser) You’re the personal contact You’re the friendly face You’re the motivator
DL students unique problems Studying alone At home Isolated Real life problems Fitting it in Study skills
Motivating students to study Students study from home  Have contact via email/phone/occasional tutorials/web-tools Questions:  how do they measure their progress? how do they gain motivation to study? how do they avoid falling behind?
Pace and level Students need to know that they are studying at  the right pace  the right level  Pace is partially addressed by using a calendar which says where students should be within the course
 
 
 
Assessment is important  Why? Outcomes of assessment matter to:  self-esteem Grades crucial to career advancement, further educational opportunities, sponsorship Helps to schedule pace of study Provides motivation
Formative and summative assessment summative  assessment:  contributes to final grade  formative  assessment, module tests, saqs:  helps student reflect and assess progress without having to worry about influencing grade Tutor role – generating teaching activities and sample answers
Module tests, saqs Enables learners to monitor their understanding and progress It should be diagnostic so feedback is designed to identify areas in need of improvement Helpful if start early in the course
Formative assessment, activities, tests Exists within course texts  Self Assessment Questions (SAQ) and activities In Text Questions (ITQ) Generated by tutors These are used to enable students to engage with texts They interrupt reading in order to avoid the illusion that simply reading the text is providing sufficient understanding
Summative assessment Most OU assessment is summative Students are highly motivated if their grade depends on doing the work WIPO DL course exams
Forms of assessment Assessment Multiple choice (module tests?) Tutor generated VLE tests? End of course assessment Examination Dissertation: i.e. project report, essay
Possible tutor generated VLE  quizzes Multiple choice have to have a correct answer Automatic marking possible in some cases can design automatic feedback to give guidance on why students might have chosen the wrong answer If designed well they don’t have to be set around numerical questions They don’t test students ability to explain answers
OU continuous assessment Tutor marked assignments (TMAs) usually but not always summative designed to:  assess and grade students as they progress on a course provide feedback on progress and how to improve Typically 6 TMAs on a 60 point course and 4 on a 30 point course
Tutor marked assignments Key teaching tool for tutor WIPO DL courses: One2one and VLE forum Feedback as important as grade awarded Tutors spend about an hour marking and commenting on each assignment Comments have to motivate as well as inform students should if possible be positive must be clear as to exactly why and where marks were lost
Assessment and learning Some students are  assignment focused they study the minimum required to pass each assignment Many more are  assignment conscious assignments have a substantial influence over their study behaviour Students spend most time on what is assessed Tutor role to help focus
The key role of tutors: what students expect contact at the beginning of the course  providing constructive feedback  giving online or face-to-face tutorial support  facilitating the exchange of ideas between students  guiding them in their studies and monitoring their progress  helping them to prepare for an exam referring them to their regional or national centre for support
The key role of tutors: what you provide You’re the expert You’re the teacher You’re the educational adviser You’re the ‘critical friend’ adviser You’re the personal contact You’re the friendly face You’re the motivator You’re connected to WIPO and other tutors
Tutoring online
 
 
Tutor networking/sharing online
Managers should network too
The key role of tutors: what you provide You’re the expert You’re the teacher You’re the educational adviser You’re the ‘critical friend’ adviser You’re the personal contact You’re the friendly face You’re the motivator You’re linked to WIPO, other tutors & students
Thanks and Qs

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Wipo Key Role Of Tutors

  • 1. WIPO Academy: The key role of tutors Ray Corrigan Senior Lecturer in Technology
  • 2. OU Origins and teaching methods Charter granted 1969 First student intake 1971 First Degree Ceremony 1973 with 900 graduates All students receive tutorial support Blended learning
  • 3. The Open University in 2009 Europe’s biggest University Currently 250,000 registered students In the top five UK universities on teaching quality ratings Internationally renowned for excellence of teaching and research
  • 4. Teaching Quality The Open University is ranked 5th in the UK (above Oxford University) Why? Our tutors 75 St Mark and St John 10 77.4 University College London 9 81.8 Imperial 8 84.6 Essex 7 85.7 Oxford 6 86.7 The Open University 5 87.5 LSE 4 93.8 York 3 94.4 Loughborough 2 96.3 Cambridge 1 Percentage of Subjects Ranked “Excellent” since 1995
  • 5. People and places 1,124 full time academic staff 1,200 academic related staff 200 academic staff based in the 13 Regional Centres around the UK 2000 other staff in design, administrative and operational divisions like student services
  • 6. People and places 8,000 part time tutors Exam venues in 90 countries OU student population represents 35% of UK part time higher education More than 3,000,000 students ‘through our doors’ since 1971
  • 7. Tutorial System Allows scaling-up of Operation Full time staff 8000 ALs
  • 8. Materials can include…. High quality illustrated printed materials Course calendars CD-ROMs/DVDs for interactive exercises DVDs to illustrate case studies Websites and e-conferencing Web tools Study guides Residential schools Local tutors Assignments Examination
  • 9. Quality Assurance Multi skilled course team in course materials and curriculum development Continuous assessment / evaluation by students and staff Internal and external monitoring of tutors, assessments and examinations
  • 10. OU Directly teaching students in… Austria Belgium Canada Cyprus Denmark Finland France Germany Greece Ireland Italy Luxembourg Netherlands New Zealand Portugal Spain Sweden Switzerland
  • 11. OU Partnerships in… Brazil Bulgaria – NBU China – PKU, CCRTVU Czech Republic – OMI Ethiopia – Ministry of Education + BC Hong Kong – OUHK Hungary – ECBS India – NIIT, Delhi University Middle East – Arab OU New Zealand – OPNZ Romania – CODECS Russia – IIM LINK Singapore – UniSIM Slovakia – OMI South Africa – UNISA, SBL, edegree Spain – UOC Uzbekistan
  • 12. Secret of success… For 40 years… And >1 Million graduates… … ?
  • 13. Foundation stones Course team – peer reviewed materials Central infrastructure Regional infrastructure People in touch with people
  • 14. The key People… Goodwill… Tutors…
  • 15. The key The tutor His/her support for the student Facilitating student self help
  • 16. People in touch with people system Full time staff 8000 ALs
  • 17. How do you support? You’re the expert You’re the teacher You’re the educational adviser You’re the ‘critical friend’ (adviser) You’re the personal contact You’re the friendly face You’re the motivator
  • 18. DL students unique problems Studying alone At home Isolated Real life problems Fitting it in Study skills
  • 19. Motivating students to study Students study from home Have contact via email/phone/occasional tutorials/web-tools Questions: how do they measure their progress? how do they gain motivation to study? how do they avoid falling behind?
  • 20. Pace and level Students need to know that they are studying at the right pace the right level Pace is partially addressed by using a calendar which says where students should be within the course
  • 21.  
  • 22.  
  • 23.  
  • 24. Assessment is important Why? Outcomes of assessment matter to: self-esteem Grades crucial to career advancement, further educational opportunities, sponsorship Helps to schedule pace of study Provides motivation
  • 25. Formative and summative assessment summative assessment: contributes to final grade formative assessment, module tests, saqs: helps student reflect and assess progress without having to worry about influencing grade Tutor role – generating teaching activities and sample answers
  • 26. Module tests, saqs Enables learners to monitor their understanding and progress It should be diagnostic so feedback is designed to identify areas in need of improvement Helpful if start early in the course
  • 27. Formative assessment, activities, tests Exists within course texts Self Assessment Questions (SAQ) and activities In Text Questions (ITQ) Generated by tutors These are used to enable students to engage with texts They interrupt reading in order to avoid the illusion that simply reading the text is providing sufficient understanding
  • 28. Summative assessment Most OU assessment is summative Students are highly motivated if their grade depends on doing the work WIPO DL course exams
  • 29. Forms of assessment Assessment Multiple choice (module tests?) Tutor generated VLE tests? End of course assessment Examination Dissertation: i.e. project report, essay
  • 30. Possible tutor generated VLE quizzes Multiple choice have to have a correct answer Automatic marking possible in some cases can design automatic feedback to give guidance on why students might have chosen the wrong answer If designed well they don’t have to be set around numerical questions They don’t test students ability to explain answers
  • 31. OU continuous assessment Tutor marked assignments (TMAs) usually but not always summative designed to: assess and grade students as they progress on a course provide feedback on progress and how to improve Typically 6 TMAs on a 60 point course and 4 on a 30 point course
  • 32. Tutor marked assignments Key teaching tool for tutor WIPO DL courses: One2one and VLE forum Feedback as important as grade awarded Tutors spend about an hour marking and commenting on each assignment Comments have to motivate as well as inform students should if possible be positive must be clear as to exactly why and where marks were lost
  • 33. Assessment and learning Some students are assignment focused they study the minimum required to pass each assignment Many more are assignment conscious assignments have a substantial influence over their study behaviour Students spend most time on what is assessed Tutor role to help focus
  • 34. The key role of tutors: what students expect contact at the beginning of the course providing constructive feedback giving online or face-to-face tutorial support facilitating the exchange of ideas between students guiding them in their studies and monitoring their progress helping them to prepare for an exam referring them to their regional or national centre for support
  • 35. The key role of tutors: what you provide You’re the expert You’re the teacher You’re the educational adviser You’re the ‘critical friend’ adviser You’re the personal contact You’re the friendly face You’re the motivator You’re connected to WIPO and other tutors
  • 37.  
  • 38.  
  • 41. The key role of tutors: what you provide You’re the expert You’re the teacher You’re the educational adviser You’re the ‘critical friend’ adviser You’re the personal contact You’re the friendly face You’re the motivator You’re linked to WIPO, other tutors & students