The document describes an office automation management system (OAMS) that includes several modules. The key modules are workflow automation, HR management, calendaring and scheduling (C&S), and a mail gateway. The workflow module allows configuring business rules and processes. The HR module manages employee data and utilities. The C&S module handles calendars, scheduling, and leave tracking. The mail gateway integrates email, fax, VOIP and video conferencing. The system provides a client interface for users to access modules and a workflow engine to execute automated processes.