Building concept maps in SDL MultiTerm Workflow allows terminology managers to (1) structure large amounts of terminology data, (2) identify and resolve duplicative or inconsistent terms, and (3) improve terminology quality through hierarchical relationships and standardized definitions. The document discusses when concept maps are useful, such as for new products or repetitive errors, and provides steps for creating maps, including specifying the topic, structuring data, cleaning data, and building the map. An example map for automated driving features levels of vehicle automation and driver assistance systems. Benefits of concept maps include reduced errors, unified terminology, and easier end-user searching.