![Workshop On Communication Skills
Always think ahead about what you are going to say.
Use simple words and phrases that are understood by every body.
Increase your knowledge on all subjects you are required to speak.
Speak clearly and audibly.
Check twice with the listener whether you have been understood accurately or not
In case of an interruption, always do a little recap of what has been already said.
Always pay undivided attention to the speaker while listening.
While listening, always make notes of important points.
Always ask for clarification if you have failed to grasp other’s point of view.
Repeat what the speaker has said to check whether you have understood accurately.
Essentials Of Communication [Dos]](https://image.slidesharecdn.com/workshoponcommunicationskillyouthip-181001174801/85/Workshop-on-Communication-Skill-14-320.jpg)
![Workshop On Communication Skills
Do not instantly react and mutter something in anger.
Do not use technical terms & terminologies not understood by majority of people.
Do not speak too fast or too slow.
Do not speak in inaudible surroundings, as you won’t be heard.
Do not assume that every body understands you.
While listening do not glance here and there as it might distract the speaker.
Do not interrupt the speaker.
Do not jump to the conclusion that you have understood every thing.
Essentials of Communication [Don’ts]](https://image.slidesharecdn.com/workshoponcommunicationskillyouthip-181001174801/85/Workshop-on-Communication-Skill-15-320.jpg)
Workshop on Communication Skill
- 1. Workshop On Communication Skills Workshop on Communication Skills Presented By Md. Al-Imran Monju 14 Sep 2018, Friday Content 1. What is Communication? 2. Process of communication 3. Effective communication skills 4. Barriers to effective communication 5. Effective Youth IP communication
- 2. Workshop On Communication Skills What is Communication? “the imparting or exchanging of information by speaking, writing, or using some other medium” and “means of sending or receiving information, such as telephone lines or computers”. ~Google Communication comes from Latin word “communis” means to share It involves two parties/people, Sender and Receiver. 1
- 3. Workshop On Communication Skills Why do we Communicate? Field of Consciousness Aim of Communication 1) Share information 2) Communicate mission vision values 3) Provide instructions 4) Achieve personal/organizational objectives 5) Control irregularities/deviations of standards 6) Improve relations – increase productivity 7) Establish trust and reliability 8) Motivate/persuade about issues 9) Express feelings and emotions 10) Minimize existing/future conflict or misunderstanding উদ্দেশ্য হদ্দে হদ্দে স্বচ্ছ, লক্ষ্য হদ্দে হদ্দে মজেুে, চেষ্টা করদ্দে হদ্দে কদ্দ ার, মাধ্যম হদ্দে হদ্দে সৎ,
- 4. Workshop On Communication Skills Categories of Communication: Spoken or Verbal Communication: face-to-face, telephone, radio or television and other media. Non-Verbal Communication: body language, gestures, how we dress or act - even our scent communication between people through sending and receiving wordless cues. Written Communication: letters, e-mails, books, magazines, the Internet or via other media. Visualizations: graphs and charts, maps, logos and other visualizations can communicate messages.
- 5. Workshop On Communication Skills Facial expressions Your face can show many feelings
- 6. Workshop On Communication Skills Communication System …and it includes “all”
- 7. Workshop On Communication Skills Process of Communication2
- 8. Workshop On Communication Skills Effective Communication skills Eye contact & visible mouth Body language Silence/ Listening Checking for understanding Smiling face Summarising what has been said Encouragement to continue Some questions Effective Communication Skills3
- 9. Workshop On Communication Skills The Art of Listening “If we were supposed to talk more than listen, we would have been given two mouths and one ear.” - Mark Twain American writer The most basic and powerful way to connect to another person is to listen. Just listen. Perhaps the most important thing we ever give each other is our attention. - Rachel Naomi Remen Author Professor of California University
- 10. Workshop On Communication Skills Total Communication Process Reading 16% Writing 9% Speaking 30% Listening 45%
- 11. Workshop On Communication Skills Internet Provider1: You have failed to pay the dues for the month of July for your cable connection. Internet Provider2 : The dues for cable connection for the month of July remain unpaid. Concreteness is an aspect of communication that means being specific, definite, and vivid rather than vague and general.
- 12. Workshop On Communication Skills Barriers to effective communication Language NoiseTime DistractionsOther people Put downsToo many questions Distance Discomfort with the topic Disability Lack of interest Barriers to Effective Communication4
- 13. Workshop On Communication Skills Communication Theory
- 14. Workshop On Communication Skills Always think ahead about what you are going to say. Use simple words and phrases that are understood by every body. Increase your knowledge on all subjects you are required to speak. Speak clearly and audibly. Check twice with the listener whether you have been understood accurately or not In case of an interruption, always do a little recap of what has been already said. Always pay undivided attention to the speaker while listening. While listening, always make notes of important points. Always ask for clarification if you have failed to grasp other’s point of view. Repeat what the speaker has said to check whether you have understood accurately. Essentials Of Communication [Dos]
- 15. Workshop On Communication Skills Do not instantly react and mutter something in anger. Do not use technical terms & terminologies not understood by majority of people. Do not speak too fast or too slow. Do not speak in inaudible surroundings, as you won’t be heard. Do not assume that every body understands you. While listening do not glance here and there as it might distract the speaker. Do not interrupt the speaker. Do not jump to the conclusion that you have understood every thing. Essentials of Communication [Don’ts]
- 16. Workshop On Communication Skills Improve language. Improve pronunciation. Work on voice modulation. Work on body language. Read more Listen more Avoid reading or watching or listening unwanted literature, gossip, media presentation etc. Interact with qualitative people. Improve on you topic of discussion, Practice meditation & good thoughts. Think and speak. Do not speak too fast. Use simple vocabulary. Do not speak only to impress someone. Look presentable and confident. How to Improve Existing Level of COMMUNICATION?
- 17. Workshop On Communication Skills Steps of Effective Youth IP communication • Prepare: Review topic and previous contact • Inquire: Ask questions, stay alert, check • Listen actively: Paraphrase, feed back, listen ‘between the lines’ • Evaluate: Draw conclusions, what can you do better, plan for next time 5
- 18. Workshop On Communication Skills References: 1. Mr. M Mainuddin Mainul, Managing Director, Good Neighbors Bangladesh 2. https://www.habitsforwellbeing.com/9-effective-communication-skills/ 3. https://www.skillsyouneed.com/ips/communication-skills.html 4. https://www.skillsyouneed.com/ips/listening-skills.html 5. https://www.skillsyouneed.com/ips/what-is-communication.html 6. http://open.lib.umn.edu/principlesmanagement/chapter/12-5-different-types-of-communication/ 7. Mr. Josef Dias, Capacity Development Consultant, Good Neighbors Global Capacity Development Center, Thailand
- 19. Workshop On Communication Skills Recap 1. Categories of Communication _, _, _ & Visualization. 2. The communication system includes every human behavior, human or machine made, even what we do in the washroom. (T/F) 3. Human/emotional relation is not important in business communication. (T/F) 4. The most important part of effective communication is_. 5. Steps of Effective Communication is Prepare, _, _, Evaluate
- 20. Workshop On Communication Skills THANKS Youth IP: Home Studio: E-mail: youthip.org@gmail.com E-mail: hstudiorec@gmail.com https://www.facebook.com/youthip.org/ https://www.facebook.com/hstudiorec/ https://www.youtube.com/AlimranMonju