Workshop on organizational learning
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The document outlines a workshop on organizational learning strategies, focusing on insights from the U.S. Department of the Navy's successful knowledge management initiatives. Participants will engage in discussions led by experts, including Dr. Alex Bennet, the former Chief Knowledge Officer of the Navy, who will share practical tools for enhancing decision-making and knowledge flow. The event will feature case studies and interactive problem-solving sessions to address real-life organizational challenges.
Workshop on organizational learning
- 1. Organizational Learning Strategies and Approaches: Things to be learnt from Department of Navy, US Date: 22 October 2014 (Wednesday) Time: 2:30-5:30pm Venue: The Hong Kong Polytechnic University •In Part I of this workshop you will hear directly from the former Chief Knowledge Officer (CKO) of the who will share the OL strategies and approaches that led to MAKE recognition. Specifically noted for leadership in implementing knowledge-based programs and its emphasis on organizational learning, in 2001 the U.S. Department of the Navy (DoN) was the first government organization to be designated among the top ten “Most Admired Knowledge Enterprises” in the world. Following an in-depth case study in 2005, the editor of Inside Knowledge described the DoN program as “the most comprehensive and far-reaching knowledge management initiative ever attempted anywhere in the world.” •Part II, tools that you can immediately apply for results will be introduced and detailed. Effectively applied in and emerging from these tools empower decision-makers at all levels of the organization, directly impacting the quality of organizational decision-making. They fall into the areas In Part I of: of this Facilitating workshop, you will Knowledge hear directly from Flows the former (example, Chief Knowledge Relationship Officer Network (CKO) of Management); the DoN who will share Before/the OL strategies During/and After approaches Action that led to MAKE recognition. Learning (examples, In Part II, Continuous tools that you can Improvement immediately apply for Review results will be and introduced Interrupted and detailed. Case Study); Effectively and applied Knowledge in and emerging from DoN successes, these tools empower decision-makers at all levels of the organization, Capacities directly (examples, impacting the quality Shifting of organizational Frames of Reference and Engaging Tacit Knowledge). decision-making. They fall into the areas of: Facilitating Knowledge Flows (example, Relationship Network Management); Before/During/After Action Learning (examples, Continuous Improvement Review and Interrupted Case Study); and Knowledge Capacities (examples, Shifting Frames of Reference and Engaging Tacit Knowledge). •In the context of Organizational Learning and Knowledge Management, In Part III, in the the context Drs. (of squared) Organizational Learning speaker and the facilitator will open the floor will and open and offer their the Knowledge Management, the expertise floor to help and solve offer real-life their expertise problems to in your organizations. help solve Participants real-in the life workshop problems are invited to hand in in their your organizations. issues of concern prior to the workshop (can be anonymous), or bring them up during the workshop as time Participants permits. in the workshop are invited to hand in their issues of concern prior to the workshop (can be anonymous), or bring them up during the workshop as time permits.
- 2. Dr. Alex Bennet Former Chief Knowledge Officer, U.S. Department of the Navy Professor at Bangkok University’s Institute of Knowledge and Innovation Management Dr. Alex Bennet is Professor, Knowledge and Innovation Management, at Bangkok University and Visiting Professor at Rotterdam University in the Netherlands. She is the former Chief Knowledge Officer and Deputy Chief Information Officer for Enterprise Integration of the U.S. Department of the Navy, simultaneously serving as internal consultant for the U.S. government and Co-Chair of the Federal Knowledge Management Working Group. Dr. Bennet led innovative Navy and Marine Corps enterprise knowledge technology and information management efforts that transformed the DON as it entered the 21st century. “Her singular mastery of the complexities of this vital force multiplier function effected unequaled advances in DON’s operations.” Dr. Bennet is Co-Founder/Director of the Mountain Quest Institute located in the Allegheny Mountains of West Virginia focused on achieving growth and understanding through quests for knowledge, consciousness and meaning. Dr. Bennet has authored hundreds of papers and co-authored five books with her partner Dr. David Bennet. She has degrees in Human and Organizational Systems, Human Development, Management for Organizational Effectiveness, English Literature and Marketing; serves on multiple international advisory boards and committees, keynotes around the world. Professor W.B. LEE Chair Professor and Director Knowledge Management and Innovation Research Centre Prof. Lee established the Knowledge Solution Laboratory in the PolyU-Microsoft Enterprise Systems Centre, the first of its kind in Hong Kong and has pioneered research and practice of KM in Hong Kong for various industrial sectors which include manufacturing, trading, public utilities, various government departments and health care. He is currently the chief editor of the International Journal of Knowledge and Systems Science, co-Editor of the Journal of Information and Knowledge Management Systems, and associate editor of the International Journal of Learning and Intellectual Capital and Learning. His research interest includes manufacturing technology and strategy, knowledge management, organizational learning, intellectual capital-basedmanagement and open service innovation. HK$700 (Regular fee) HK$560 (KMIRC members) Medium of Instruction: English Please register online at http://kmirc.ise.polyu.edu.hk/events.php Enquiries: Miss Autumn Lin (3400 3158), qiu.lin@polyu.edu.hk