This document discusses the types of work organization and competencies needed in a knowledge economy. It notes that work is becoming more intellectual, inter-relational, and less one-sided as the nature of business becomes more virtual and team-oriented. Four levels of criteria are proposed for analyzing work practices: management coherence, hybrid organization, learning work activity, and the nature of social compromises. The document also provides brief biographies of several participants in the workshop, including researchers who have studied the relationships between technological change, work organization, and working conditions.