Laura L. Bush is a communications director and published writer who runs a creative agency called Highway Twenty that provides services like strategy, web development, and copywriting solely for nonprofit organizations. The document discusses tips for writing marketing collateral and messages with maximum impact for nonprofits, including using active voice, parallel structure in lists, avoiding nominalizations, reducing strings of prepositional phrases, and chunking copy under logical headings. It also recommends calculating the "lard factor" or unnecessary words and editing multiple times to produce lean yet clear copy.