Writing with a Mission –
Using Messages to Capture
What Makes You Unique
Marketing Lessons For Every Nonprofit: A 2-Part Series
Nonprofit Alliance of Monroe County
June 10, 2015
2Writing With A Mission • June 10, 2015
3Writing With A Mission • June 10, 2015
4Writing With A Mission • June 10, 2015
5Writing With A Mission • June 10, 2015
Messages = Writing = Storytelling
6Writing With A Mission • June 10, 2015
7 Lucky Rules To Write By
1. Express a unique personality for your organization
2. Understand your audience
3. Tell stories
4. Features and benefits
5. Meaningful headlines
6. Think about your visuals
7. Write the body copy
7Writing With A Mission • June 10, 2015
Express Your Unique Personality		
(def) Distinctive individual qualities of a
person, considered collectively.
The overarching feeling you want people
to associate with your organization.
8Writing With A Mission • June 10, 2015
Express Your Unique Personality
9Writing With A Mission • June 10, 2015
Probing Personality	Questions	
1.	 If my organization had a theme song or anthem, what
would it be? Why?
2.	 If my organization had a mascot or power animal, what
would it be? Why?
3.	 If my organization were a car, what type and color would it
be? Why?
4.	 If my organization was a celebrity, who would it be? Why?
Radical 
Collaborative 
Fun 
Formal 
Exotic 
Discreet 
Hi-Tech 
Heritage 
Energetic 
Quiet 
Simple 
Subdued 
Analytical 
Feminine 
Raw 
Audacious 
Inclusive 
 Mainstream
 Individual
 Serious
 Casual
 Commonplace
 Aggressive
 Homemade
 Ground Breaking
 Laid-back
 Enthusiastic
 Complex
 Bright
 Emotional
 Masculine
 Refined
 Modest
 Exclusive
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
m m m m m m m
the nonprofit attribute spectrum
A tool to help establish your brand’s personality  character traits
p.o. Box 231, Aurora ny 13026
info@stonesoupcreative.com
tel 212-721-9764
www.stonesoupcreative.com
What other adjectives apply? (Feel free to use the back of this paper):
10Writing With A Mission • June 10, 2015
Attribute Spectrum
11Writing With A Mission • June 10, 2015
Personality via Color		
Passion
Energy
Blood
Strength
Fresh
Nature
Harmony
Health
Creative
Jovial
Youthful
Friendly
Fun
Hope
Happiness
Warmth
Caution
Conservative
Corporate
Stable
Trustworthy
Femininity
Innocence
Expensive
Mystery
Regal
Spiritual
12Writing With A Mission • June 10, 2015
Understand Your Audience
13Writing With A Mission • June 10, 2015
Audience Personas		
Sarah
Age: 42
Location: Brooklyn Heights
Profession: College Professor
Education: Highly Educated
Hobbies: Choir, Running, Reading
Personality: Warm, Generous
14Writing With A Mission • June 10, 2015
http://moflow.ca/marketing-persona
Audience Personas
15Writing With A Mission • June 10, 2015
Understand Your Audience	
Rainforest Alliance: Follow the Frog
https://youtu.be/3iIkOi3srLo
16Writing With A Mission • June 10, 2015
Tell Stories!
•	Values stories
•	Impact stories
•	Social Proof stories
•	Founder stories
17Writing With A Mission • June 10, 2015
Values Stories
Our Values
Collaboration
Innovation
Accountability
Systems Approach
18Writing With A Mission • June 10, 2015
Values Stories
19Writing With A Mission • June 10, 2015
Impact Stories
20Writing With A Mission • June 10, 2015
Impact Stories
21Writing With A Mission • June 10, 2015
Commitee on the Shelterless (COTS):
From Homeless to a Life Transformed
https://www.youtube.com/watch?v=AVeLxikcbQ8
Impact Stories
22Writing With A Mission • June 10, 2015
Social Proof Stories
23Writing With A Mission • June 10, 2015
Lemonade Stories - Billy Starr
https://youtu.be/ceE4OiVskTw
•	Why was your organization started in the
first place?
•	Who identified the need?
•	What was that like for them? What were
their struggles in the beginning?
Founder Stories
24Writing With A Mission • June 10, 2015
Lemonade Stories - Billy Starr
https://youtu.be/ceE4OiVskTw
Founder Stories
25Writing With A Mission • June 10, 2015
Before and After		
VS
Emotional
Rational
26Writing With A Mission • June 10, 2015
source: photoblog.nbcnews.com
Food shortages in Malawi are
affecting more than three million
children. In Zambia, severe rainfall
deficits have resulted in a 42% drop
in maize production from 2000.
As a result, an estimated three
million Zambians face hunger.
Four million Angolans — one-third
of the population — have been
forced to flee their homes. More
than 11 million people in Ethiopia
need immediate food assistance.
The African Food Shortage Crisis
27Writing With A Mission • June 10, 2015
source: photoblog.nbcnews.com
Any money that you donate will go to
Rokia, a seven-year-old girl who lives
in Mali in Africa. Rokia is desperately
poor and faces a threat of severe
hunger, even starvation. Her life will
be changed for the better as a result of
your financial gift. With your support,
and the support of other caring
sponsors, Save the Children will work
with Rokia's family and other members
of the community to help feed and
educate her, and provide her with
basic medical care.
The African Food Shortage Crisis
28Writing With A Mission • June 10, 2015
Features and Benefits
Features							Benefits
(what it does or has; the facts) 		 (why people buy it; the results)	 	
	
Long-lasting material 			 You won’t have to buy
									another bag for years!
Wide shoulder straps 	 No more sore shoulders
Environmentally friendly 	 Feel good about not creating 	
									waste
29Writing With A Mission • June 10, 2015
Meaningful Headlines
...should do all of the following:
1.	Get attention
2.	Target a specific audience
3.	Contains a complete message,
with benefit
4.	Entice us to read more
Nonprofit Leadership
Center Offers Unique
New Accounting
Training Program
Turn Your Nonprofit’s
Finances Around in 60
Days!
30Writing With A Mission • June 10, 2015
Meaningful Headlines ( Subheads)
Blah Better
Our Organization’s
Success Stories
Meet Three Clients
Who Won Their
Legal Battles With Our
Help
31Writing With A Mission • June 10, 2015
Meaningful Headlines
http://www.charityemailgallery.com/newsletter/national-wildlife-federation-important-news-that-might-surprise-you/#.VUpfc2TBzRa
32Writing With A Mission • June 10, 2015
Meaningful Headlines
33Writing With A Mission • June 10, 2015
Meaningful Headlines
Don't Just Sit on a
Board: Stand for
Your Mission
Retweet, Favorite,
Donate: Charitable
Giving On Twitter Might
Soon Be A Click Away
34Writing With A Mission • June 10, 2015
Think About Your Visuals
• Identifying the medium
for your message:
- Using photography to
make a statement
- Use video to show, not
tell
• Use images as metaphors
35Writing With A Mission • June 10, 2015
Think About Your Visuals - Photography
36Writing With A Mission • June 10, 2015
Think About Your Visuals - Photography
37Writing With A Mission • June 10, 2015
Think About Your Visuals - Photography
38Writing With A Mission • June 10, 2015
Think About Your Visuals - Video
DiabetesUK: The 4Ts
https://twitter.com/DiabetesUK/status/294732336778588161
39Writing With A Mission • June 10, 2015
Think About Your Visuals - Metaphors
Writing With A Mission • June 10, 2015
Write the Body Copy
•	Include just enough information about features to
describe your program, service or event and provide
logistical details.
•	Continue to include benefits to communicate what’s
in it for readers.
•	Don’t use jargon or acronyms
•	Break it up into bullets if possible.
•	Make sure this copy relates to your headline.
41Writing With A Mission • June 10, 2015
Write the Body Copy - 'You'  CTAs
http://www.evergreen.ca/our-impact/food/
CTA
42Writing With A Mission • June 10, 2015
Write the Body Copy - CTAs
43Writing With A Mission • June 10, 2015
Write the Body Copy - CTAs
44Writing With A Mission • June 10, 2015
Before and After		
Resources
45Writing With A Mission • June 10, 2015
Resources (1)		
HatchforGood.org
46Writing With A Mission • June 10, 2015
Resources (2)
Moflow
http://moflow.ca/nonprofit-copywriting-tips/
Nonprofit MarCommunity
http://nonprofitmarcommunity.com/
47Writing With A Mission • June 10, 2015
Resources (3)		
2014 DoGooder Awards
youtube.com/user/nonprofitvideoawards
48Writing With A Mission • June 10, 2015
Resources (4)		
Hemingway App
http://www.hemingwayapp.com/
49Writing With A Mission • June 10, 2015
Resources (5)		
Headline Analyzer
http://www.aminstitute.com/headline/
50Writing With A Mission • June 10, 2015
What will be
your next
step?
51Writing With A Mission • June 10, 2015
Thank You!	
		julia@stonesoupcreative.com
	 	 facebook.com/stonesoupcreative
		212.721.9764
		www.stonesoupcreative.com
52Writing With A Mission • June 10, 2015
Coming Up Next!
Part 2: Let’s Get Visual!
Basic Graphic Design Training
•	Wednesday July 8, 2015
•	9am – 12pm

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Writing with a Mission: Using Messaging in Nonprofit Marketing to Capture What Makes You Unique

  • 1. Writing with a Mission – Using Messages to Capture What Makes You Unique Marketing Lessons For Every Nonprofit: A 2-Part Series Nonprofit Alliance of Monroe County June 10, 2015
  • 2. 2Writing With A Mission • June 10, 2015
  • 3. 3Writing With A Mission • June 10, 2015
  • 4. 4Writing With A Mission • June 10, 2015
  • 5. 5Writing With A Mission • June 10, 2015 Messages = Writing = Storytelling
  • 6. 6Writing With A Mission • June 10, 2015 7 Lucky Rules To Write By 1. Express a unique personality for your organization 2. Understand your audience 3. Tell stories 4. Features and benefits 5. Meaningful headlines 6. Think about your visuals 7. Write the body copy
  • 7. 7Writing With A Mission • June 10, 2015 Express Your Unique Personality (def) Distinctive individual qualities of a person, considered collectively. The overarching feeling you want people to associate with your organization.
  • 8. 8Writing With A Mission • June 10, 2015 Express Your Unique Personality
  • 9. 9Writing With A Mission • June 10, 2015 Probing Personality Questions 1. If my organization had a theme song or anthem, what would it be? Why? 2. If my organization had a mascot or power animal, what would it be? Why? 3. If my organization were a car, what type and color would it be? Why? 4. If my organization was a celebrity, who would it be? Why?
  • 10. Radical Collaborative Fun Formal Exotic Discreet Hi-Tech Heritage Energetic Quiet Simple Subdued Analytical Feminine Raw Audacious Inclusive Mainstream Individual Serious Casual Commonplace Aggressive Homemade Ground Breaking Laid-back Enthusiastic Complex Bright Emotional Masculine Refined Modest Exclusive m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m the nonprofit attribute spectrum A tool to help establish your brand’s personality character traits p.o. Box 231, Aurora ny 13026 info@stonesoupcreative.com tel 212-721-9764 www.stonesoupcreative.com What other adjectives apply? (Feel free to use the back of this paper): 10Writing With A Mission • June 10, 2015 Attribute Spectrum
  • 11. 11Writing With A Mission • June 10, 2015 Personality via Color Passion Energy Blood Strength Fresh Nature Harmony Health Creative Jovial Youthful Friendly Fun Hope Happiness Warmth Caution Conservative Corporate Stable Trustworthy Femininity Innocence Expensive Mystery Regal Spiritual
  • 12. 12Writing With A Mission • June 10, 2015 Understand Your Audience
  • 13. 13Writing With A Mission • June 10, 2015 Audience Personas Sarah Age: 42 Location: Brooklyn Heights Profession: College Professor Education: Highly Educated Hobbies: Choir, Running, Reading Personality: Warm, Generous
  • 14. 14Writing With A Mission • June 10, 2015 http://moflow.ca/marketing-persona Audience Personas
  • 15. 15Writing With A Mission • June 10, 2015 Understand Your Audience Rainforest Alliance: Follow the Frog https://youtu.be/3iIkOi3srLo
  • 16. 16Writing With A Mission • June 10, 2015 Tell Stories! • Values stories • Impact stories • Social Proof stories • Founder stories
  • 17. 17Writing With A Mission • June 10, 2015 Values Stories Our Values Collaboration Innovation Accountability Systems Approach
  • 18. 18Writing With A Mission • June 10, 2015 Values Stories
  • 19. 19Writing With A Mission • June 10, 2015 Impact Stories
  • 20. 20Writing With A Mission • June 10, 2015 Impact Stories
  • 21. 21Writing With A Mission • June 10, 2015 Commitee on the Shelterless (COTS): From Homeless to a Life Transformed https://www.youtube.com/watch?v=AVeLxikcbQ8 Impact Stories
  • 22. 22Writing With A Mission • June 10, 2015 Social Proof Stories
  • 23. 23Writing With A Mission • June 10, 2015 Lemonade Stories - Billy Starr https://youtu.be/ceE4OiVskTw • Why was your organization started in the first place? • Who identified the need? • What was that like for them? What were their struggles in the beginning? Founder Stories
  • 24. 24Writing With A Mission • June 10, 2015 Lemonade Stories - Billy Starr https://youtu.be/ceE4OiVskTw Founder Stories
  • 25. 25Writing With A Mission • June 10, 2015 Before and After VS Emotional Rational
  • 26. 26Writing With A Mission • June 10, 2015 source: photoblog.nbcnews.com Food shortages in Malawi are affecting more than three million children. In Zambia, severe rainfall deficits have resulted in a 42% drop in maize production from 2000. As a result, an estimated three million Zambians face hunger. Four million Angolans — one-third of the population — have been forced to flee their homes. More than 11 million people in Ethiopia need immediate food assistance. The African Food Shortage Crisis
  • 27. 27Writing With A Mission • June 10, 2015 source: photoblog.nbcnews.com Any money that you donate will go to Rokia, a seven-year-old girl who lives in Mali in Africa. Rokia is desperately poor and faces a threat of severe hunger, even starvation. Her life will be changed for the better as a result of your financial gift. With your support, and the support of other caring sponsors, Save the Children will work with Rokia's family and other members of the community to help feed and educate her, and provide her with basic medical care. The African Food Shortage Crisis
  • 28. 28Writing With A Mission • June 10, 2015 Features and Benefits Features Benefits (what it does or has; the facts) (why people buy it; the results) Long-lasting material You won’t have to buy another bag for years! Wide shoulder straps No more sore shoulders Environmentally friendly Feel good about not creating waste
  • 29. 29Writing With A Mission • June 10, 2015 Meaningful Headlines ...should do all of the following: 1. Get attention 2. Target a specific audience 3. Contains a complete message, with benefit 4. Entice us to read more
  • 30. Nonprofit Leadership Center Offers Unique New Accounting Training Program Turn Your Nonprofit’s Finances Around in 60 Days! 30Writing With A Mission • June 10, 2015 Meaningful Headlines ( Subheads) Blah Better Our Organization’s Success Stories Meet Three Clients Who Won Their Legal Battles With Our Help
  • 31. 31Writing With A Mission • June 10, 2015 Meaningful Headlines http://www.charityemailgallery.com/newsletter/national-wildlife-federation-important-news-that-might-surprise-you/#.VUpfc2TBzRa
  • 32. 32Writing With A Mission • June 10, 2015 Meaningful Headlines
  • 33. 33Writing With A Mission • June 10, 2015 Meaningful Headlines Don't Just Sit on a Board: Stand for Your Mission Retweet, Favorite, Donate: Charitable Giving On Twitter Might Soon Be A Click Away
  • 34. 34Writing With A Mission • June 10, 2015 Think About Your Visuals • Identifying the medium for your message: - Using photography to make a statement - Use video to show, not tell • Use images as metaphors
  • 35. 35Writing With A Mission • June 10, 2015 Think About Your Visuals - Photography
  • 36. 36Writing With A Mission • June 10, 2015 Think About Your Visuals - Photography
  • 37. 37Writing With A Mission • June 10, 2015 Think About Your Visuals - Photography
  • 38. 38Writing With A Mission • June 10, 2015 Think About Your Visuals - Video DiabetesUK: The 4Ts https://twitter.com/DiabetesUK/status/294732336778588161
  • 39. 39Writing With A Mission • June 10, 2015 Think About Your Visuals - Metaphors
  • 40. Writing With A Mission • June 10, 2015 Write the Body Copy • Include just enough information about features to describe your program, service or event and provide logistical details. • Continue to include benefits to communicate what’s in it for readers. • Don’t use jargon or acronyms • Break it up into bullets if possible. • Make sure this copy relates to your headline.
  • 41. 41Writing With A Mission • June 10, 2015 Write the Body Copy - 'You' CTAs http://www.evergreen.ca/our-impact/food/ CTA
  • 42. 42Writing With A Mission • June 10, 2015 Write the Body Copy - CTAs
  • 43. 43Writing With A Mission • June 10, 2015 Write the Body Copy - CTAs
  • 44. 44Writing With A Mission • June 10, 2015 Before and After Resources
  • 45. 45Writing With A Mission • June 10, 2015 Resources (1) HatchforGood.org
  • 46. 46Writing With A Mission • June 10, 2015 Resources (2) Moflow http://moflow.ca/nonprofit-copywriting-tips/ Nonprofit MarCommunity http://nonprofitmarcommunity.com/
  • 47. 47Writing With A Mission • June 10, 2015 Resources (3) 2014 DoGooder Awards youtube.com/user/nonprofitvideoawards
  • 48. 48Writing With A Mission • June 10, 2015 Resources (4) Hemingway App http://www.hemingwayapp.com/
  • 49. 49Writing With A Mission • June 10, 2015 Resources (5) Headline Analyzer http://www.aminstitute.com/headline/
  • 50. 50Writing With A Mission • June 10, 2015 What will be your next step?
  • 51. 51Writing With A Mission • June 10, 2015 Thank You! julia@stonesoupcreative.com facebook.com/stonesoupcreative 212.721.9764 www.stonesoupcreative.com
  • 52. 52Writing With A Mission • June 10, 2015 Coming Up Next! Part 2: Let’s Get Visual! Basic Graphic Design Training • Wednesday July 8, 2015 • 9am – 12pm