SlideShare a Scribd company logo
Salesforce Tips, Tricks and
Tools
Handy shortcuts to get work done fast
Director of CRM Engineering, 2U
Salesforce MVP 2011-2019
@AlwaysThinkin
Luke Cushanick
Force that Email Address to Change
Select the “Generate new password and notify user immediately” checkbox on the User edit page
and save the record with the new email address.
• Works in both Lightning and Classic
• This will retire the old password and force the user to click the link in the received password reset email
(sent to the new address) to access Salesforce again.
• Useful for sandboxes when you want to take over a user’s account for testing emails.
How to override the change of user email confirmation request
No Subject value for Mass Email Activities
Be sure to populate the Description of the Template you use for your Mass Email. This will
become the Subject that appears in the Activity History.
• For Classic UI’s Mass Email only (Send Lists in Lightning are smarter!)
• You must also select the “Store an activity for each email” option when preparing your mass email.
How to populate the email subject into the activity history related lists
Tabs for the Tabless Objects
Classic Version: get the 3-character prefix of the object and paste it into the URL
• https://lucascaindev1-dev-ed.my.salesforce.com/007
• Bonus Tip! 007 is a particularly useful one: Tasks & Activities
Lightning Version: get the API Name of the object and paste it into the URL
• A little trickier than Classic because it must be inserted before the /list?filterName=Recent entry in the URL
• https://na59.lightning.force.com/lightning/o/swag__c/list?filterName=Recent
How to get to the tab and its list views for objects without an assigned tab
Override Auto-Number Field Values
Auto-numbers fields generate their own values but if you need to change those, temporarily
change the field type to Text and edit the records.
• Be Careful! While the field type is set to Text, new records will not receive an incremental auto-number nor
any value at all!
• When you switch back to Auto-Number you must establish the starting number to pick up where it left off.
How to replace auto-numbers in existing records
See All the Columns on a Report
Simply use the Remove All Columns action while editing a report and then run it!
How to add every single available column to a report
Use Report Subscriptions to Monitor Data
Sometimes you just don’t have the option of using a Validation Rule to control your data
cleanliness but if you can make a report that shows bad data, you can set Report Subscription
parameters to only email you when dirty data exist.
Create Reports that tell you when your data is dirty
The Power of One
Use the simplest formula ever to count records when viewing reports
• Reports show a record count already, but it does not counts them in an intuitive way
• Power of One formula gives you the ability to reveal a true count of records and related records.
• Simply create a number formula, set the formula to “1”, and add this to summary and matrix reports to get
an accurate subtotal of related records.
• Yes, the formula is just the number 1, that’s it, easiest. formula. ever!!!1!11one!!
How to get accurate record counts on reports
Tools
Fill your browser bar with useful gadgets
Workbench
Workbench is an open-source quasi-official Salesforce utility
• https://workbench.developerforce.com/login.php
Utilities
• Object Explorer
• SOQL/SOSL Query Builder
• Data Loader - Smart lookup, Purge
• Rest Explorer
• Retrieve & Deploy Metadata
• Execute Apex and see logs immediately
• Be careful - this works in Production!!
• Password Manager - set any password!
Your Org explorer and Swiss Army Knife
Toolkit for Salesforce
Toolkit for Salesforce is an open-source suite of utilities
• https://cloudtoolkit.co/
Utilities
• Org & Data Compare
• Code Scanner and Org Health Checker
• Super fast Field Creator - create multiple fields at once!
• Bulk automation kill switches
• Get Package.xml to use with Workbench Metadata Retrieve & Deploy
Org Analysis with quick field creator tool
Chrome Extensions
Salesforce Inspector (for Lightning & Classic!)
• Inspect & edit record data, inspect metadata, export & import data, inspect limits
Salesforce ID Clipper (Classic Only)
• One-click to get the record ID, its 18-character version or the whole URL
Salesforce Advanced Code Searcher (Lightning & Classic)
• Quick way to see data values for all fields on a record
Force.com Logins (Lightning & Classic)
• Password vault designed for Salesforce (enable encryption!)
A little bit of everything...but mostly for Classic
WT19: Salesforce Tips, Tricks and Tools

More Related Content

PDF
Increase Adoption By Building Lightning Pages
PPTX
My Experience of Salesforce Project
PPTX
Singapore Admin Group - 5 Free Admin Tools to Make Your Life Easier
PPTX
5 free admin tools to make your life easier - Tel Aviv, Israel Admin Group
PPTX
Workbench: The Developer Tool for Admins
PPTX
Admin community meetup admin secrets to clear salesforce interview (1)
PPTX
Salesforce platform
PPTX
Salesforce Basic Development
Increase Adoption By Building Lightning Pages
My Experience of Salesforce Project
Singapore Admin Group - 5 Free Admin Tools to Make Your Life Easier
5 free admin tools to make your life easier - Tel Aviv, Israel Admin Group
Workbench: The Developer Tool for Admins
Admin community meetup admin secrets to clear salesforce interview (1)
Salesforce platform
Salesforce Basic Development

What's hot (20)

PPTX
Feature guide opportunity manager(awom)
PPTX
Salesforce ppt v07122013
PPTX
Dev day paris020415
PPTX
Adm 201 study group session 1 user interface kathy c
PPTX
Apps for Office Introduction
PPTX
InfoPath alternatives and the PowerApps potential
PDF
Salesforce crm projects
PDF
Salesforce Summer 17 Release
PDF
Salesforce Interview Questions And Answers | Salesforce Tutorial | Salesforce...
PPTX
ECS19 - John White - Unlock SharePoint’s Reporting Secrets
PPTX
How to build SharePoint 2013 Killer Apps
PPT
What you need to know on Force.com in 10 slides
PDF
Flow in Salesforce
PPTX
Building the SharePoint hot or not app ... or how not sell social to your boss
PPTX
So You Want To Be A SharePoint Developer-SPS Silicon Valley 2015
PPTX
ECS19 - Gokan Ozcifci - PowerApps and SharePoint: Better together.
PPTX
Practical Business Intelligence in SharePoint 2013 - Helsinki Finalnd
PPTX
SPSSD: Make Your Life Easier with Microsoft Flow
PDF
How to: Create a custom connector for Microsoft Flow
PDF
Access Web Apps E-Book
Feature guide opportunity manager(awom)
Salesforce ppt v07122013
Dev day paris020415
Adm 201 study group session 1 user interface kathy c
Apps for Office Introduction
InfoPath alternatives and the PowerApps potential
Salesforce crm projects
Salesforce Summer 17 Release
Salesforce Interview Questions And Answers | Salesforce Tutorial | Salesforce...
ECS19 - John White - Unlock SharePoint’s Reporting Secrets
How to build SharePoint 2013 Killer Apps
What you need to know on Force.com in 10 slides
Flow in Salesforce
Building the SharePoint hot or not app ... or how not sell social to your boss
So You Want To Be A SharePoint Developer-SPS Silicon Valley 2015
ECS19 - Gokan Ozcifci - PowerApps and SharePoint: Better together.
Practical Business Intelligence in SharePoint 2013 - Helsinki Finalnd
SPSSD: Make Your Life Easier with Microsoft Flow
How to: Create a custom connector for Microsoft Flow
Access Web Apps E-Book
Ad

Similar to WT19: Salesforce Tips, Tricks and Tools (20)

PPTX
Luke Cushanick Admin Tips and Tricks for Salesforce Trailblazer Community Chr...
PPTX
PPTX
Enterprise Data World 2018 - Building Cloud Self-Service Analytical Solution
PDF
Automation in Excel Reporting - Marco Kiesewetter
PDF
Power Automate Techniques that "Save
PPTX
Large Data Volume Salesforce experiences
DOC
Microsoft Excel Tutorial
PPTX
Salesforce admin training 4
PPTX
Office Add-ins community call-June 2019
PDF
Taming the shrew Power BI
PPTX
Getting to Flow You-Arkansas UG Nov 2022.pptx
PDF
APPLIED PRODUCTIVITY TOOLS WITH ADVANCED APPLICATION TECHNIQUES CUSTOM ANIMAT...
PPTX
bi-publisher.pptx
PDF
Handling of Large Data by Salesforce
PPTX
PPTX
Apex code (Salesforce)
PDF
Best practice bi_design_bestpracticesv_1_5
PPTX
LDV.pptx
PPTX
Unit 2 - Object Navigator, Repository and ABAP Programs
PDF
Excel Power Query Secrets: How to Cut Data Prep Time by 75%
Luke Cushanick Admin Tips and Tricks for Salesforce Trailblazer Community Chr...
Enterprise Data World 2018 - Building Cloud Self-Service Analytical Solution
Automation in Excel Reporting - Marco Kiesewetter
Power Automate Techniques that "Save
Large Data Volume Salesforce experiences
Microsoft Excel Tutorial
Salesforce admin training 4
Office Add-ins community call-June 2019
Taming the shrew Power BI
Getting to Flow You-Arkansas UG Nov 2022.pptx
APPLIED PRODUCTIVITY TOOLS WITH ADVANCED APPLICATION TECHNIQUES CUSTOM ANIMAT...
bi-publisher.pptx
Handling of Large Data by Salesforce
Apex code (Salesforce)
Best practice bi_design_bestpracticesv_1_5
LDV.pptx
Unit 2 - Object Navigator, Repository and ABAP Programs
Excel Power Query Secrets: How to Cut Data Prep Time by 75%
Ad

More from Salesforce Admins (20)

PDF
Admin Best Practices: Dashboards for Every Admin
PDF
Admin Best Practices: Building Useful Formulas
PDF
Admin Best Practices: 3 Steps to Seamless Deployments
PDF
Awesome Admins Automate: Integrate Flow with AI and Chatbots
PDF
#AwesomeAdmins Automate: Create Triggered Flows and Batch Jobs
PDF
Admin Best Practices: Introducing Einstein Recommendation Builder
PDF
Admin Best Practices: Remove Security Risk From Your Org with a User Audit
PDF
Essential Habits for New Admins
PDF
Essential Habits for Salesforce Admins: Actionable Analytics
PDF
Essential Habits for Salesforce Admins: Security
PDF
Essential Habits for Salesforce Admins: Data Management
PDF
Essential Habits for Salesforce Admins: User Management
PPTX
Admin Best Practices: Explore the Power of Data with Tableau
PPTX
Essential Habits for New Admins
PDF
Admin trailhead Live: Leverage Einstein Search to Increase Productivity
PDF
Admin Best Practices: Reports & Dashboards
PDF
Trailhead Live: Essential Habits & Core Admin Responsibilities
PDF
Build AI-Powered Predictions with Einstein Prediction Builder
PDF
Trailhead Live: Build an Awesome Team of Admins
PDF
Semper Salesforce: Become a Salesforce Military Champion
Admin Best Practices: Dashboards for Every Admin
Admin Best Practices: Building Useful Formulas
Admin Best Practices: 3 Steps to Seamless Deployments
Awesome Admins Automate: Integrate Flow with AI and Chatbots
#AwesomeAdmins Automate: Create Triggered Flows and Batch Jobs
Admin Best Practices: Introducing Einstein Recommendation Builder
Admin Best Practices: Remove Security Risk From Your Org with a User Audit
Essential Habits for New Admins
Essential Habits for Salesforce Admins: Actionable Analytics
Essential Habits for Salesforce Admins: Security
Essential Habits for Salesforce Admins: Data Management
Essential Habits for Salesforce Admins: User Management
Admin Best Practices: Explore the Power of Data with Tableau
Essential Habits for New Admins
Admin trailhead Live: Leverage Einstein Search to Increase Productivity
Admin Best Practices: Reports & Dashboards
Trailhead Live: Essential Habits & Core Admin Responsibilities
Build AI-Powered Predictions with Einstein Prediction Builder
Trailhead Live: Build an Awesome Team of Admins
Semper Salesforce: Become a Salesforce Military Champion

Recently uploaded (20)

PDF
System and Network Administraation Chapter 3
PDF
EN-Survey-Report-SAP-LeanIX-EA-Insights-2025.pdf
PDF
Internet Downloader Manager (IDM) Crack 6.42 Build 41
PDF
T3DD25 TYPO3 Content Blocks - Deep Dive by André Kraus
PDF
AI in Product Development-omnex systems
PDF
Design an Analysis of Algorithms I-SECS-1021-03
PDF
wealthsignaloriginal-com-DS-text-... (1).pdf
PPTX
Odoo POS Development Services by CandidRoot Solutions
PDF
Understanding Forklifts - TECH EHS Solution
PDF
Flood Susceptibility Mapping Using Image-Based 2D-CNN Deep Learnin. Overview ...
PDF
How to Migrate SBCGlobal Email to Yahoo Easily
PDF
Design an Analysis of Algorithms II-SECS-1021-03
PPTX
VVF-Customer-Presentation2025-Ver1.9.pptx
PDF
Softaken Excel to vCard Converter Software.pdf
PDF
2025 Textile ERP Trends: SAP, Odoo & Oracle
PPTX
Transform Your Business with a Software ERP System
PDF
Nekopoi APK 2025 free lastest update
PPTX
Agentic AI Use Case- Contract Lifecycle Management (CLM).pptx
PDF
Odoo Companies in India – Driving Business Transformation.pdf
PDF
PTS Company Brochure 2025 (1).pdf.......
System and Network Administraation Chapter 3
EN-Survey-Report-SAP-LeanIX-EA-Insights-2025.pdf
Internet Downloader Manager (IDM) Crack 6.42 Build 41
T3DD25 TYPO3 Content Blocks - Deep Dive by André Kraus
AI in Product Development-omnex systems
Design an Analysis of Algorithms I-SECS-1021-03
wealthsignaloriginal-com-DS-text-... (1).pdf
Odoo POS Development Services by CandidRoot Solutions
Understanding Forklifts - TECH EHS Solution
Flood Susceptibility Mapping Using Image-Based 2D-CNN Deep Learnin. Overview ...
How to Migrate SBCGlobal Email to Yahoo Easily
Design an Analysis of Algorithms II-SECS-1021-03
VVF-Customer-Presentation2025-Ver1.9.pptx
Softaken Excel to vCard Converter Software.pdf
2025 Textile ERP Trends: SAP, Odoo & Oracle
Transform Your Business with a Software ERP System
Nekopoi APK 2025 free lastest update
Agentic AI Use Case- Contract Lifecycle Management (CLM).pptx
Odoo Companies in India – Driving Business Transformation.pdf
PTS Company Brochure 2025 (1).pdf.......

WT19: Salesforce Tips, Tricks and Tools

  • 1. Salesforce Tips, Tricks and Tools Handy shortcuts to get work done fast Director of CRM Engineering, 2U Salesforce MVP 2011-2019 @AlwaysThinkin Luke Cushanick
  • 2. Force that Email Address to Change Select the “Generate new password and notify user immediately” checkbox on the User edit page and save the record with the new email address. • Works in both Lightning and Classic • This will retire the old password and force the user to click the link in the received password reset email (sent to the new address) to access Salesforce again. • Useful for sandboxes when you want to take over a user’s account for testing emails. How to override the change of user email confirmation request
  • 3. No Subject value for Mass Email Activities Be sure to populate the Description of the Template you use for your Mass Email. This will become the Subject that appears in the Activity History. • For Classic UI’s Mass Email only (Send Lists in Lightning are smarter!) • You must also select the “Store an activity for each email” option when preparing your mass email. How to populate the email subject into the activity history related lists
  • 4. Tabs for the Tabless Objects Classic Version: get the 3-character prefix of the object and paste it into the URL • https://lucascaindev1-dev-ed.my.salesforce.com/007 • Bonus Tip! 007 is a particularly useful one: Tasks & Activities Lightning Version: get the API Name of the object and paste it into the URL • A little trickier than Classic because it must be inserted before the /list?filterName=Recent entry in the URL • https://na59.lightning.force.com/lightning/o/swag__c/list?filterName=Recent How to get to the tab and its list views for objects without an assigned tab
  • 5. Override Auto-Number Field Values Auto-numbers fields generate their own values but if you need to change those, temporarily change the field type to Text and edit the records. • Be Careful! While the field type is set to Text, new records will not receive an incremental auto-number nor any value at all! • When you switch back to Auto-Number you must establish the starting number to pick up where it left off. How to replace auto-numbers in existing records
  • 6. See All the Columns on a Report Simply use the Remove All Columns action while editing a report and then run it! How to add every single available column to a report
  • 7. Use Report Subscriptions to Monitor Data Sometimes you just don’t have the option of using a Validation Rule to control your data cleanliness but if you can make a report that shows bad data, you can set Report Subscription parameters to only email you when dirty data exist. Create Reports that tell you when your data is dirty
  • 8. The Power of One Use the simplest formula ever to count records when viewing reports • Reports show a record count already, but it does not counts them in an intuitive way • Power of One formula gives you the ability to reveal a true count of records and related records. • Simply create a number formula, set the formula to “1”, and add this to summary and matrix reports to get an accurate subtotal of related records. • Yes, the formula is just the number 1, that’s it, easiest. formula. ever!!!1!11one!! How to get accurate record counts on reports
  • 9. Tools Fill your browser bar with useful gadgets
  • 10. Workbench Workbench is an open-source quasi-official Salesforce utility • https://workbench.developerforce.com/login.php Utilities • Object Explorer • SOQL/SOSL Query Builder • Data Loader - Smart lookup, Purge • Rest Explorer • Retrieve & Deploy Metadata • Execute Apex and see logs immediately • Be careful - this works in Production!! • Password Manager - set any password! Your Org explorer and Swiss Army Knife
  • 11. Toolkit for Salesforce Toolkit for Salesforce is an open-source suite of utilities • https://cloudtoolkit.co/ Utilities • Org & Data Compare • Code Scanner and Org Health Checker • Super fast Field Creator - create multiple fields at once! • Bulk automation kill switches • Get Package.xml to use with Workbench Metadata Retrieve & Deploy Org Analysis with quick field creator tool
  • 12. Chrome Extensions Salesforce Inspector (for Lightning & Classic!) • Inspect & edit record data, inspect metadata, export & import data, inspect limits Salesforce ID Clipper (Classic Only) • One-click to get the record ID, its 18-character version or the whole URL Salesforce Advanced Code Searcher (Lightning & Classic) • Quick way to see data values for all fields on a record Force.com Logins (Lightning & Classic) • Password vault designed for Salesforce (enable encryption!) A little bit of everything...but mostly for Classic