WWCI Values(2)
- 1. The Wright Way Company, Inc. an iso9001:2008certifiedorganization The Wright Way Company, Inc. founded in 2012 and located in Birmingham, Alabama is a full service employment and placement company providing trained employees that meet or exceed the standards and specifications of our customers. The Wright Way Company is proud of its ability to meet customer's requirements and exceed customer satisfaction expectations. The organization has established a culture of quality awareness through effective communication by its top Management's commitment to the implementation and maintenance of the Quality Management System (QMS) across the entire organization. The Company is proud of its reputation as being compliant to National and International Standards, and any statutory regulations with respect to Health and Safety, employment and environmental requirements. The Wright Way Company, Inc. has forged a reputation of excellence and reliability by providing clients with a well- trained employee staff supporting the Construction, Maintenance, and Manufacturing Industries. The Wright Way Company team shares a staunch commitment to integrity, on-time delivery and outstanding quality. This dedication to excellence has made the company one of the top Service & Support companies in the South. Our Quality Policy Statement: “The Wright Way Company provides Customers with qualified Employees assuring satisfaction and continually providing ‘State of the Art’ training for the Customer’s future needs.” -Our Vision -Core Attributes -Our Values
- 2. The Wright Vision: The Wright Way Company, Inc.'s Vision is three fold and contains the following elements: We will achieve total customer satisfaction by focusing on the unique requirements of our Customers. We commit to meet or exceed our customer’s expectations of quality. We commit to deliver our customer’s trained employees quickly and on time. We commit to provide innovative and technical solutions to meet our customer’s needs. We will continually improve our performance through teamwork. We will work as a team, constructively combining thoughts and ideas, to increase performance and reduce idle time. We will encourage one another to create a safe, clean, and stress-free work environment. We will meet together, periodically, as a team to voice concerns, discuss ideas and implement new policies. We will regularly evaluate and continually improve our quality system to meet the requirements of ISO 9001:2008. We will continually improve our quality management system through periodic management reviews. We will train all employees to be responsible for continually meeting the requirements of the quality system. The Wright Way Company, Inc. finds that certain Core Attributes are routinely used to describe the company and our employees. We reinforce our desire to maintain this reputation with every business relationship we begin, and with every client we serve. Some of these core attributes are provided below: Innovation – The Wright Way Company maintains a "cutting edge" atmosphere that encourages employee creativity and thinking outside the box and allows them the freedom to take the necessary risks to implement these ideas. Cooperation- The Wright Way Company employees exhibit an unselfish will to achieve common corporate and customer goals as well as to help others succeed. Experts- The Wright Way Company employees strive to be world-renowned leaders in their fields of expertise, continually upgrade their knowledge base and staying abreast of technological advancements and innovations. Customer focused – The Wright Way Company employees recognize that we exist to support our customers and act accordingly by knowing who our customers are and understanding their requirements and needs. wright core attributes:
- 3. Excellence – The Wright Way Company employees achieve the highest levels of performance, always striving to exceed company and customer expectations. Integrity – The Wright Way Company employees are honest, trustworthy, and dependable and always strive to “do the right thing”. They lead by example and always act in a way to uphold The Wright Way Company ethics and our reputation. Reliable –The Wright Way Company employees are dependable and consistently lend their efforts to solve the problems at hand and to support the goals of the organization and our customers. The Wright Way Company, Inc. has identified four Values, which support strategies of our business and are critical to achieving long-term success and Vision. They are enduring and are meant to guide employees in their daily work. They are also based upon The Wright Way Company's dedication to customers, employees, shareholder expectations, high ethical standards and social responsibilities. Teamwork - The road to success starts with a team-minded approach. Effective teamwork among employees and with customers is the foundation upon which solid, total customer solutions are built. The Wright Way Company uses the expertise of our professionals/employees to work as a single unit to efficiently deliver services, solve problems, improve processes and provide added value. Trust – The Wright Way Company builds relationships on trust with our customers and employees. We've proven that trusting relationships produce sound business practices. Empowerment – The Wright Way Company relies on the front-line support of key people to keep us a step ahead. We delegate responsibility and authority to employees who are closest to the job at hand. We stimulate and encourage initiative in each other to search for new, unique ideas and to maintain an environment of continuous learning. Commitment to People - Our vision is firmly entrenched in the results we produce for the people served. the wright values