Yazan_CV-2
- 1. Yazan Salim Marridi Date of birth : March 31 1979 Place of birth : Amman – Jordan Nationality : Jordanian Mobile : 00962 79 5386666 Res. : 00962 6 567 9592 e-mail : Yazen50@hotmail.com Objective Master my career; add value to my enterprise, although move up to higher positions to make it a remunerative firm. EXPERIENCE Oct. 2009 - Present Bristol Hotel Amman 5* Senior Sales Manager • As a member of the Executive Committee of the hotel, the role duties included directing and controlling the activities of the Sales Department. • Set the annual budget and forecast of the sales department, and participate in the hotel budget planning. • Control the activities of the sales team in order to ensure adherence to established policies and procedures. • Own and maintain key accounts (Government, Aviation, Auto, and Pharmaceutical) ensuring maximum revenue generating for rooms, event, and F&B. • Prospect and create new business leads to increase production. • Participate in the marketing strategy planning, and setting financial goals and objectives for the hotel. • Budgeting, forecasting, and maintaining expenses as per financial directions. • Provide management with all market updates to build a proper competition analysis, and forecast for future business. • Conduct weekly sales meetings and attends all required meetings • Interview and hire new employees and ensure they are correctly trained and take corrective action as required. • Work with the Reservations Manager on room availability and selling strategy to maximize occupancy, revenue and rate. • Work with the Credit Manager to ensure credit procedures are followed and any problems are resolved. • Being part of the Hotel Emergency & Crisis Team, I have the ability to respond properly in any hotel emergency or safety situation. • Maintain and implement an effective filing & administrative system for all matters related to the • Of customers, sponsors, media and any other potential client base for effective and targeted Communication.
- 2. March 2008 – Sept. 2009 Sales Manager Le Royal Amman Hotel 5* • As a member of the Executive Committee of the hotel, the role duties included directing and controlling the activities of the Sales Department. • Control the activities of the sales team in order to ensure adherence to established policies and procedures. • Own and maintain key accounts (Shipping, Aviation, Auto, and Pharmaceutical) ensuring maximum revenue generating for rooms, event, and F&B. • Prospect and create new business leads to increase production. • Participate in the marketing strategy planning, and setting financial goals and objectives for the hotel. • Budgeting, forecasting, and maintaining expenses as per financial directions. • Provide management with all market updates to build a proper competition analysis, and forecast for future business. • Conduct weekly sales meetings and attends all required meetings • Interview and hire new employees and ensure they are correctly trained and take corrective action as required. • Work with the Reservations Manager on room availability and selling strategy to maximize occupancy, revenue and rate. • Work with the Credit Manager to ensure credit procedures are followed and any problems are resolved. • Being part of the Hotel Emergency & Crisis Team, I have the ability to respond properly in any hotel emergency or safety situation. • Maintain and implement an effective filing & administrative system for all matters related to the • Of customers, sponsors, media and any other potential client base for effective and targeted Communication. Feb. 2007 – Feb. 2008 Sales Account Officer ABC Arab Banking Corporation (Jordan) Retail Banking Division • Establishing and maintain an active relationship with new clients and prospective clients • Responsible for personal loans, Car Loan, Mortgage Loan and Housing Loan • Preparing the feasibility study for client project • Analyses the financial statements for the client Sept.2006 – Jan.2007 Aqaba Rent A Bike Free Lancer (My Own Business) Sept.2004 – Aug.2006 Front Office Clerk
- 3. Gardenia Hotel 3* • Night Auditor • Reservation • Communication Center • Follow up on customers' requirements • Working on horizon system for booking and reservation • Market and sell hotel services (rooms, restaurants, outlets, etc.) May 2004 – Sep. 2004 Front Office Clerk Grand Hyatt Amman 5* • Market and sell hotel services (rooms, restaurants, outlets, etc.) • Follow up on customers' requirements • Make Reservation for walk in guest • Night Audit • Communication Center (Follow up Business guest requirements) • Assuring Guest Satisfaction Oct. 2003 – May. 2004 Front Office Supervisor Acacia Suites for Business Men 4* • Manage the receptionists team • Train the receptionists clerks • Night auditor • Follow up on customers' requirements • Working on horizon system for booking and reservation • Market and sell hotel services (rooms, restaurants, outlets, etc.) Dec. 2002 – Oct. 2003 Front Office Clerk Red Rose Hotel 3* • Operator • Business Center • Follow up on customers' requirements • Receptionist • Working on Fedilo system for booking and reservation • Night Auditor
- 4. April 1999 – March 2000 Crew McDonalds Amman, Main Branch Education 1997 - 1998 High School Diploma (Tawjihi) literary stream Al-Bayrouni School/Amman 1999 - 2003 BA Degree in Hotel Management and Tourism Philadelphia University Amman – Jordan LANGUAGES Mother tongue is Arabic. Have a very good command in English. SKILLS • Professional Microsoft Windows Applications • Horizon Applications User • Fedilo User • Professional Internet Applications user • High communication skills • High Presentation Skills Character • Initiative, Enthusiastic, Determined, Proactive and Presentative