ZAH-CV-PM
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Zahid Hussain is a seasoned IT professional with over 20 years of experience managing ERP implementations and IT systems for various companies. He has extensive expertise in Oracle, SQL Server, and other databases as well as project management. The document provides details on his education, certifications, professional experience leading projects for companies in various industries, and strengths in technical areas.
ZAH-CV-PM
- 1. Resume : Zahid Hussain Page | 1 PERSONAL INFORMATION Zahid Hussain PMP, ITIL V3, SSYB, OCP (Supply Chain), OCP (DBA), MCP, DCS, PGD(CS), M.B.A Doha, Qatar. email: zahid.panjwani@gmail.com Cell: +974 66 85 49 87 Date of Birth : 01-Jan-1970 Marital Status : Married with four kids Religion : Islam Permanent Address: Karachi, Pakistan PROFILE SUMMARY A result-oriented and seasoned professional with well over 20 years of multinational and multicultural and experience both in Consulting and Industry in diversified fields like IT Project Management, Cloud and on Premise ERP implementations, In-house Custom Development, System Integration, change management, business process re-engineering, system analysis and design and MIS reporting. Extensive experience of managing deployment, monitoring, maintenance, development, upgrade, and support of all current IT systems, including on Premise and Oracle Cloud/Fusion ERP, Business intelligence systems, databases (Oracle, SQL Server, and Progress) and software applications. STRENGTHS / SKILLS PMP & SSYB Certified with proven track record as Project Manager for Implementing, Integrating and supporting ERPs (Oracle Fusion, Oracle Cloud, 11i, R12,QAD) Strong Business knowledge along with technical expertise in implementing complex projects/programs this includes requirement engineering, Business Process Mapping, Gap Analysis, design, configuring, testing and implementation. Strong organizational, presentation, and customer service skills. Proven abilities in the design and delivery the solution Refined communication skills, highly approachable, flexible and well presented. Strong Analytical skill to resolve incident and problems. Strong Technical Background in Oracle, SQL Server and Progress Databases. Fully Operational and extensive knowledge of Oracle System Administration, Oracle Financial (AP, AR, GL, FA, CM), Supply Chain Management (Inventory, Order Management, Purchasing, iProcurement, Oracle HCM, Oracle Projects, Oracle sourcing and Process Manufacturing). Experienced in a wide variety of sectors including: Construction, Energy, Dairy, Manufacturing, Foods, Poultry, FMCG, Property, Contracting, Hospitality, Security and Trade. EDUCATION AND QUALIFICATIONS TRAINNG& CERTIFICATIONS M.B.A Adamson University, Manila Philippine P.G.D. (ComputerScience) From N.E.D. University, Karachi Pakistan Bachelor Of Commerce from Karachi University D.C.S Diploma in Computer Science From Petroman, Karachi Pakistan Mar’1996 Sep’2000 1991 1990 Certification PMP Certified, ITIL V3 Certified, Yellow Belt Certified OCP 11i (Supply Chain), OCP 9i Oracle Certified Professional , DBA ITIL V3 Six Sigma Yellow Belt MCP - SQLSERVER’2000 Passed Procedure Language paper of OCP Oracle 8. Passed two paper of Associate of Chartered Insurance Institute ACII (London). Industry Training courses Informix 4-GL Designer/2000 ProgressSoftware, JumpStart for GUI, V9 Progress Software, GUI Programming SSYB, SSGB Visual Basic .NET, ASP.NET, ADO.NET Quest Space Manager with Live Option from Quest University, London Quest Central, I/Watch, Fog light from Quest Company in Bahrain Quest Shareplex from Quest University, London
- 2. Resume : Zahid Hussain Page | 2 QAD Desktop 2 Training Attended Course on Progress 9.1, Informix, Win NT, TQM, Designer 2000 Attended PMP Advance training course – SGM Dubai PROFESSIONAL EXPERIENCE (20+ YEARS) UrbaCon Trading & Contracting, Qatar http://www.urbacon-intl.com Oct 2015 - Present Business Applications Manager UrbaCon Trading & Contracting one of the leading Construction brand in Qatar as Business Applications Manager in Group IT. Group IT is functioning on a shared service model among different business verticals like design & construction, industrial sector, retail, hospitality, farming and real estate comprising 50+ companies across globe. Roles and Responsibilities Perform program management, project scoping, resource allocation, project scheduling and conflict management to ensure successful project execution. Provide Oracle subject matter expertise and project implementation support for allcompany departments to ensure optimal implementation of Oracle systems among business users. To manage the Support Partner/Implementer in delivering best solution/service, challenging cost, time estimates and maximising project delivery. Facilitate between implementer and business users to transform business requirement into functional and technical requirements. Liaison with Oracle Manage Cloud service (OMCS) to ensure scheduling of system outages and approving and prioritising Oracle EBS changes. Manage System Security in order to ensure that users/managers should restrict only to their required information. Communicate and negotiate effectively with vendors on scoping, pricing and deliverables. Facilitate training and identify the training needs of resources. Build and execute training plans. Mentor and Motivate Support team to outperform their goals and deliver strong results. PROJECTS UCC Qatar – Oracle Fusion Cloud Implementation Union Steel UAE – Oracle R12 Implementation Emirates Group Security, Transguard, Dubai, UAE www.transguardgroup.com Aug’13-Sep’15 Oracle Application Manager Achievements Team lead and mentor for 5 - 10 people in each Project. Provided domain expertise in Supply-Chain & Finance disciplines Provided best solution to satisfy business requirements especially in Contract Management, Facility Management, Manpower Outsourcing and Security due to its unique nature of processes. Achieve Project deadline and Go live as per the Project Plan. Roles and Responsibilities Communicate with key business stakeholders, understand business processes and ensure to transform business process into ERP system and, if required, suggest alternate solutions. Serve as a system subject matter expert for supporting business processes and develop strong relationships with the business process owners Perform program management, project scoping, resource allocation, project scheduling and management to ensure successful project execution Performs team assessments and evaluations. Efficiently identifies and solves project issues. Design, develop and maintain project metrics, trackers and reports for assessment and review at operational and managerial levels (senior management, PMO and stakeholders Develop project financial and business cases for senior management approval. Represent the division in Process Group level discussions and cross-divisional projects. Provide regular project updates to senior management Facilitate training and identify training needs of resources. Build and execute training plans. Maintaining production systems to the SLA targets for availability, incident response and resolution to make sure smooth run of business operations
- 3. Resume : Zahid Hussain Page | 3 Al-Ghurair Investment LLC, Dubai, UAE. www.al-ghurair.com Apr 2008 – Aug-2013 Project Manager/Lead SCM & Manfacturing Applications Al-Ghurair Investment the parent company for a number of industrial verticals like, foods, construction, shipping, retails, printing & publishing, education, banking, real estate etc. I am leading SCM Application team and Support at Group IT. Projects: 5x Oracle ERP Implementations – UAE (Supply-Chain Functional Lead / Project Manager) 3x Oracle ERP Implementations – KSA (Finance Functional Lead / Project Manager) 1x Oracle ERP Implementations – Qatar (Supply-Chain / Project Manager) Achievements: Team lead and mentor for 5 - 10 people in each Project. Provided domain expertise in Supply-Chain & Finance disciplines Provided best solution to satisfy business requirements especially in Poultry business due to its unique nature of processes. Achieve Project deadline and Go live as per the Project Plan. Project’s cost saving only in single year (2011) was approx. 2.2 million AED apart from other business benefit gained Responsibilities: Defines requirements and plan project lifecycle deployment. Plans and schedule project deliverables, goals, and milestones. Efficiently identifies and solves project issues. Serve as a system subject matter expert for supporting business processes and develop strong relationships with the business process owners Facilitate discussions with end users to translate business requirements into functional specifications Develop test cases and provide test support to ensure successful project execution Designs/ maintain technical and project documentation(BP80, BR100, TE040 and SOP) Develop and conduct training courses from Executives to End user, to cover orientation, product knowledge, implementation strategy Leading Support team to make sure smooth run of business operations Provide regular project updates to senior management Mantech Computers & Telecommunication, KSA www.qad..com Apr2008 – Aug-2013 ERP Consultant & Database Specialists Projects: 3x QAD ERP Implementation - KSA (Finance Functional) 1x QAD WBS Development &Integration - KSA (Technical Lead & Project Manager) 4x QAD ERP Implementation - KSA (Technical Lead) Responsibilities: Leading Functional and Technical team Technical guidance to development team for writing interfaces. Implementation of Financial and Distribution system. Develop and conduct training courses from Executives to End user, to cover orientation, product knowledge, implementation strategy Customizing the ERP system according to company requirements. Design Software to enhance the existing ERP Functionality. . TRAVE REFERENCE Unilever Pakistan www.unilever.pk Sep 1998 – Oct-2000 Senior Programmer Adamjee Insurance Company Ltd. www.adamjeeinsurance.com April’ 1993 – Sep’1998 System Analyst Canada, Europe (UK), Saudi Arabia, Bahrain, Qatar,UAE Available upon request