Zong final project 1
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This document discusses the human resource management processes at Zong, a Pakistani telecommunications company. It outlines Zong's organizational structure and roles within the HR department. It also describes key HR functions like recruitment and selection, performance appraisals, compensation and benefits, training and development, and health and safety. The organizational development processes of orientation, training needs assessment, and performance management are explained in detail. Employee motivation, rewards systems, and strengths/weaknesses/opportunities/threats are also summarized.
Zong final project 1
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- 13. Chief HRM Officer Director HRM Senior HR Manager Regional HR Manager Assistant HR Manager Team Leader Team
- 14. Planning Recruitment Selection Orientation Performance Appraisals Safety and Health Competent High-Performing Workers Training & Development Compensation & Benefits Human Resource Management Process
- 20. Hierarchy is very different in zong. Like in PTCL’s AM is Simply an Officer in the ZONG Grade is equal but hierarchy is different. Directors of Zong held a meeting, if there is any vacancy of manager or senior manager and match the CV’s of different candidates. If Internally a candidate is selected then ZONG do the HAF close
- 21. Compensation and Benefits Most important HR Processes The compensation and benefits is about managing The personnel expenses budget Setting the performance standards Setting the transparent compensation policies Introducing the competitive benefits for employees. Arkam Officer ZONG HQ, ISLAMABAD
- 22. Full employee’s packages Payroll Incentives Salary package Bonuses Allowances Contractual or permanent Cell package Cell number Leaves House allowances Rent allowances ZONG deals in
- 23. HUMAN RESOURCE OPERATIONS Equipment Laptop Fuel card Employees card Initial id’s Employees problems Employee’s queries Any conflicts between employees Employee’s grievances Hasnain Malik HR operation Manager ZONG HQ, ISLAMABAD All operations activities are done by this domain
- 24. In short, joining kits is prepared by this department At the time of joining, this joining kit is handover by the IT department to the candidate
- 25. OD (ORGANIZATIONAL DEVELOPMENT) USMAN MALIK ASSISTANT MANAGER ZONG HQ, ISLAMABAD DEALS IN ORIENTATIONS DEALS IN TRAINING
- 26. DEALS IN ORIENTATIONS New employees orientation Full organization visit Tells about hierarchy Visits different department, its heads, managers, their duties, daily routine work Department process and policies Visits different regions Tells the candidate about their region, his work, his department, his reporting line manager. Will take up to 3 days Involves 14 department’s POC.
- 27. DEALS IN TRAINING Training involves cost of the company Company always see their benefit as well as employee’s career path. Whether the employee wants to excel their career path or not. With this company find out the TNA with the help of Performance Appraisal System
- 28. Employee Training What deficiencies, if any, do jobholders have in terms of skills, knowledge, or abilities required to exhibit the essential and necessary job behaviors? Is there a need for training? Performance Appraisal What tasks must be Completed to achieve Organization al goals? What behaviors are necessary for each jobholder to complete his or her job duties?
- 29. “It is the process of evaluating the performance of employees, sharing that information with them and searching for ways to improve their performance’’.
- 30. This system helps the OD department to sort out any discrepancy of any employee Like an employee main duty is analysis but he don’t know the excel. Pre assessment form. Training employees, we design the training calendar. We also calculate the total expense of training as well as examine the trainer. Invitation to the employees for training. Invitations involves time period, locations etc..
- 32. Post assessment form Training feed back program Analysis Feed back of line management Data compile
- 33. Motivation of ZONG employees is based on two factors, intrinsic and extrinsic. Intrinsic due to fast growing image of ZONG Extrinsic due to attractive pay scale together with basic facilities such as medical play important role to keep the employees motivated.
- 34. Promotion is given on the basis of performance PMO (Project management office) introduces many club memberships, game shows, lunch arrangement and many more for employee to be motivated., as well as tenure. Special achievement awards at each individual level, team awards, department awards and division awards.
- 35. Reward system policies are strictly practiced at ZONG. Employees are paid when they are supposed to pay. Other rewards are also fast but they are mostly tenure based rather than performance based. Policies shows that rewards are totally performance based but in actual this policy is not followed strictly. Mostly rewards are determined by the organizational membership and seniority.
- 36. Maximum jobs of ZONG are not hazardous to health so, there is no such need of health measurements. Though everybody wants to be safe and that’s why when you visit some ZONG office to meet someone of a high designation level. You need to fulfill various safety measures.
- 37. Strength GTP No Communication barriers Motivation Weakness Turn-over Ratio Limited advertise
- 38. Opportunity Fresh Graduate International Training Programs Promotions Threats Employees Competitors