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Moving Your Laboratory
 Toward the Future!
Laboratory Productivity Index
           presented by
      Solomon Consulting
         www.solomonlab.com
Laboratory Productivity Index
                                 7
 Laboratory Productivity Index




                                 6
                                                                         Granularity to the level
                                 5
                                                                         of shift-by-shift is
                                                                         possible.
                                 4

                                 3

                                 2

                                 1

                                 0
                                     High   Average   Low      My
                                                            Laboratory




                                                            Learn how your
                                                            Laboratory Productivity
                                                            Index compares to other
                                                            company laboratories.
LPI Study Process
                                         Inputs
  Work Process      SWU         Interviews:      Interviews:    Interviews:
                                                                               Standards
    Analysis      Compilation   Management         Analysts    Users of Data




                 Laboratory Productivity Index Study

                                                                                Quality
    Workflow      Improvement                       LPI         Workload
                                Best Practices                                 Giveaway
   Prioritization Opportunities                  Comparisons    Reduction
                                                                               Reduction

                                        Outputs
Standardized Work Units
   Standardized Work Units are based upon the actual Analyst
   attention-time per test not on total test time.
                  TEST                                SWU/Test
Flash Point, Tag Closed Cup                   D 56
Distillation of Petroleum Products            D 86
Saybolt Viscosity                             D 88
Flash Points by Cleveland Open Cup            D 92
Flash Point, Pensky-Martin Closed Cup         D 93
Water in Petroleum Products by Distillation   D 95
Water and Sediment in Crude Oils              D 96
Pour Point of Petroleum Oils                  D 97
Sulfur by the Bomb Method                     D 129
Copper Strip Corrosion Test                   D 130



                                                                 Use Standardized Work
                                                                 Units for laboratory-to-
                                                                 laboratory consistency
Laboratory Workload Comparisons
                                                                  190

                                                                  170

                                                                  150




                                                        mSWU/yr
            230.0
                                                                  130
            200.0
                                                                  110
            170.0                                                  90
  mSWU/yr




            140.0                                                  70

            110.0                                                  50
                                                                     500    700        900      1100       1300      1500   1700
             80.0                                                                 EDC(Equivalent Distillation Capacity)
             50.0
                    5   6    7          8         9               10       11
                            Refinery Complexity Index




                                                                        Learn how workload in
                                                                        your laboratory compares
                                                                        within your company
Laboratory Work Analysis
               80
               70
               60
 % Work Time




               50
               40
               30
               20
               10
                0




                                                        y
                        ng




                                     in
                          g




                               A
                         ty




                                                        t



                                                             SA
                                             nt
               S a is




                                                      or
                                                     ec
                       in




                              Q
                     fe




                                     m
                     ys




                                          ai
                     ni




                                                   nt
                    pl




                                                  oj




                                                            O
                  Sa




                                   Ad

                                          M
                  ai
                  al




                                                ve
                  m




                                                Pr
                Tr
               An




                                              In


                                                      Learn how laboratory
                                                      personnel are spending their
                                                      time
Overtime & Absenteeism
                 0.0%   2.0%   4.0%   6.0%   8.0%   10.0%


      Overtime for
         Work


          Absent



 Overtime for Trng


       Long-Term
        Disability




                                                    Identify opportunities and
                                                    intra-company best
                                                    practices in these areas
Laboratory Workload Sources
                      0%   20%   40%   60%   80%

        Operations
  Finished Product

    Interim Product
      Raw Material

               QA

            Project


Scheduled Samples
  Ad Hoc Samples




                                                   Learn which operations
                                                   are generating what
                                                   volume of laboratory
                                                   workload.
LPI Process
Inputs:                       Deliverables:
• Workload Review using       • Laboratory Productivity
  Standardized Work Units       Index
• On-Site Laboratory Review   • Workload analysis
• Interviews with             • Workflow analysis
  Management, Analysts, and   • Best Practices
  User of Laboratory data     • Opportunities for
• Work Process Analysis         Improvement
• Consistent, unbiased        • Intra-company Comparisons
  productivity evaluation
  system
Benefits
• Improved Customer Service
   •   Better alignment with users of Laboratory data
   •   Prioritize time-sensitive results
   •   Right data to right user at right time
   •   Improved operating decision quality
• Profitability
   • Workflow optimization/Workload minimization
   • Best practices sharing
   • Improved QA/QC leading to reduced quality give-
     away
Benefits (cont’d)
• Of particular benefit to a Refiner with multiple
  refineries of differing heritage.
   •   Develop consistent QA/QC system
   •   Share Best Practices
   •   Analyze workflow, workload, & efficiency
   •   Optimize and Harmonize laboratory operations
Laboratory Optimization
Process
• Workload/workflow optimization

• QA/QC improvement

• Tighter Operating limits

• Reduced Quality Give-away
Laboratory Productivity Index
Contact:
    Jeff Solomon
    Solomon Consulting
    jeff@solomonlab.com
    601-325-4433

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Laboratory Productivity Index 2011

  • 1. Moving Your Laboratory Toward the Future! Laboratory Productivity Index presented by Solomon Consulting www.solomonlab.com
  • 2. Laboratory Productivity Index 7 Laboratory Productivity Index 6 Granularity to the level 5 of shift-by-shift is possible. 4 3 2 1 0 High Average Low My Laboratory Learn how your Laboratory Productivity Index compares to other company laboratories.
  • 3. LPI Study Process Inputs Work Process SWU Interviews: Interviews: Interviews: Standards Analysis Compilation Management Analysts Users of Data Laboratory Productivity Index Study Quality Workflow Improvement LPI Workload Best Practices Giveaway Prioritization Opportunities Comparisons Reduction Reduction Outputs
  • 4. Standardized Work Units Standardized Work Units are based upon the actual Analyst attention-time per test not on total test time. TEST SWU/Test Flash Point, Tag Closed Cup D 56 Distillation of Petroleum Products D 86 Saybolt Viscosity D 88 Flash Points by Cleveland Open Cup D 92 Flash Point, Pensky-Martin Closed Cup D 93 Water in Petroleum Products by Distillation D 95 Water and Sediment in Crude Oils D 96 Pour Point of Petroleum Oils D 97 Sulfur by the Bomb Method D 129 Copper Strip Corrosion Test D 130 Use Standardized Work Units for laboratory-to- laboratory consistency
  • 5. Laboratory Workload Comparisons 190 170 150 mSWU/yr 230.0 130 200.0 110 170.0 90 mSWU/yr 140.0 70 110.0 50 500 700 900 1100 1300 1500 1700 80.0 EDC(Equivalent Distillation Capacity) 50.0 5 6 7 8 9 10 11 Refinery Complexity Index Learn how workload in your laboratory compares within your company
  • 6. Laboratory Work Analysis 80 70 60 % Work Time 50 40 30 20 10 0 y ng in g A ty t SA nt S a is or ec in Q fe m ys ai ni nt pl oj O Sa Ad M ai al ve m Pr Tr An In Learn how laboratory personnel are spending their time
  • 7. Overtime & Absenteeism 0.0% 2.0% 4.0% 6.0% 8.0% 10.0% Overtime for Work Absent Overtime for Trng Long-Term Disability Identify opportunities and intra-company best practices in these areas
  • 8. Laboratory Workload Sources 0% 20% 40% 60% 80% Operations Finished Product Interim Product Raw Material QA Project Scheduled Samples Ad Hoc Samples Learn which operations are generating what volume of laboratory workload.
  • 9. LPI Process Inputs: Deliverables: • Workload Review using • Laboratory Productivity Standardized Work Units Index • On-Site Laboratory Review • Workload analysis • Interviews with • Workflow analysis Management, Analysts, and • Best Practices User of Laboratory data • Opportunities for • Work Process Analysis Improvement • Consistent, unbiased • Intra-company Comparisons productivity evaluation system
  • 10. Benefits • Improved Customer Service • Better alignment with users of Laboratory data • Prioritize time-sensitive results • Right data to right user at right time • Improved operating decision quality • Profitability • Workflow optimization/Workload minimization • Best practices sharing • Improved QA/QC leading to reduced quality give- away
  • 11. Benefits (cont’d) • Of particular benefit to a Refiner with multiple refineries of differing heritage. • Develop consistent QA/QC system • Share Best Practices • Analyze workflow, workload, & efficiency • Optimize and Harmonize laboratory operations
  • 12. Laboratory Optimization Process • Workload/workflow optimization • QA/QC improvement • Tighter Operating limits • Reduced Quality Give-away
  • 13. Laboratory Productivity Index Contact: Jeff Solomon Solomon Consulting jeff@solomonlab.com 601-325-4433