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Presentation Skills.pptx
Effective
Presentations Skills
GREAT SPEAKERS AREN’T
BORN, “THEY ARE TRAINED.”
Presenting is a Skill…
Developed through experience
and training.
#1 FEAR
 Feared More Than Death!
 THE FACTS: Shaky hands, blushing
cheeks, memory loss, nausea, and
knocking knees
 NORMAL!
CAUSES OF THE ANXIETY
 Fear of the Unknown OR Loss of Control
 Fight or Flight Mode
 No Backup Plan
 No Enthusiasm For Subject
 Focus of Attention
DEFINITION
 Presentation
“Something set forth to an audience for
the attention of the mind “
 Effective
“…producing a desired result”
WHY GIVE A PRESENTATION?
Three Main Purposes
1. Inform
2. Persuade
3. Educate
HOW TO DO
Planning
Preparation
Practice
Performance
Questions
PLANNING
1. Determine Purpose
 Who are you talking to?
 Why are you talking to them?
 How long have you got?
 What type of presentation are you going to deliver?
PLANNING
2. Assess Your Audience
“Success depends on your ability to
reach your audience.”
 Size
 Demographics
 Knowledge Level
 Motivation
PLANNING
3. Plan Space
 Number of Seats
 Seating Arrangement
 Audio/Visual Equipment
 Distracters
4. What Day and Time?
 Any Day!
 Morning / Evening
BUILD RAPPORT
 Relation marked by harmony or affinity
Audience remembers who trust you and feel
that you care
 Start Before You Begin
 Mingle; Learn Names
 Opportunity to reinforce or correct
audience assessment
 Good First Impression
 People Listen To People They Like
CREATING EFFECTIVE VISUAL
AIDS
Presentation Skills.pptx
VISUAL AIDS
 Enhance Understanding
 Add Variety
 Support Claims
 Lasting Impact
Used Poorly…… A Distraction……
Ineffective Presentation
Visual Aids - Examples
 PowerPoint Slides
 Overhead Trans
 Graphs / Charts
 Pictures
 Films / Video
 Flip Charts
 Sketches
BE VISIBLE
 Titles should be 38-44 pt. font size
 Text should be 28 pt font size
 Use color wisely
 Contrasting colors Inappropriate
 Avoid Text
OVER TEXTED SLIDE
The slide full of text is not appropriate
and it creates boredom and feel the
ordinance that the speaker is not well
prepared and also distract them from
speaker by reading the slide. So,
please avoid paragraphs writing on
slides.
PRESENTING YOUR SLIDES
 Use Images & Graphics
 Minimise text & numbers
 Dark text on light background
 Avoid distracting backgrounds
 Mixture upper and lower case
PRESENTING YOUR SLIDES
 Use colour to highlight text
 Keep figures simple
 Thick lines and large symbols
 Check spellings
PRESENTING YOUR SLIDES
Use animation effects
very
very very
very
very
very
very
COMPLETING THE OPENING
 First few moments.
 Selection of words-make it
interesting.
 Clearly Defining Topic
 If Informative…
 Clear parameters for content within time
COMPLETING THE OPENING
 If Persuasive…
 Highlight the significance
 What’s the problem
 What’s the solution
PERFORMANCE
Use short simple sentences
Avoid jargon & abbrev.
Avoid distracting mannerisms
Relax, be enthusiastic
Make eye contact
Keep an eye on the time remaining
Explain figures, and point to important
aspects
Give a clear and concise summary,
then stop.
Don’t go overtime. Ever.
PERFORMANCE
PRACTICE
Practice, practice, practice
Get feedback, and use it.
Be ruthless - delete unnecessary information
QUESTIONS
Anticipate likely questions and
prepare extra slides with the answers
Paraphrase questions
1. So that other people hear the question
2. To check you understand the questions
3. To get time while you think about an answer
Questions
If you don’t know the answer, say so.
Offer to find out.
Ask the audience.
QUESTIONS
Like most things,
the best way to learn is to do.
Verbal
7%
Para-
Verbal
38%
Non-Vebal
55%
Importance of Communication types
Verbal
Para-Verbal
Non-Vebal
TYPES OF COMMUNICATION
Non-Verbal Communication (Body language)
Be aware that you are dealing with PEOPLE
 (P)OSTURE & GESTURES
 How do you use hand gestures? Stance?
 (E)YE CONTACT
 How’s your “Light-house”?
 (O)RIENTATION
 How do you position yourself?
TYPES OF COMMUNICATION
 (P)RESENTATION
 How do you deliver your message?
 (L)OOKS
 Are your looks, appearance, dress important?
 (E)XPRESSIONS OF EMOTION
 Are you using facial expressions to express
emotion?
TYPES OF COMMUNICATION (CONT…)
Para-Verbal Communication (How we say)
 Tone
(A quality of the voice that expresses the speaker’s
feelings or thoughts)
 Pitch
(A quality of a sound that governed by the rate of
vibrations producing it; the degree of highness or
lowness of a tone)
 Pace
(The speed in which somebody speaks)
TYPES OF COMMUNICATION (CONT…)
COMMON PROBLEMS
 Verbal fillers
 “Um”, “uh”, “like”
 Any unrelated word or phrase
 Hands in pockets
 Fidgeting
 Failure to be audience-centered
5 PRESENTATION TIPS
1. Smile
2. Breathe
3. Water
4. Notes
5. Finish On Or Under Time
CONCLUDING YOUR PRESENTATION
 Inform audience that you’re about to close
 Summarize main points
 Something to remember or call-to-action
 Answer questions
 Look Smart
 Dress Well
Rule #1
Use Examples
Make It Memorable
Rule #2
Be enthusiastic
Rule #3
Do not apologize
Rule #4
DO NOT APOLOGIZE
 “I didn’t have time to prepare this talk
properly”
 “My computer broke down, so I don’t have the
results I expected”
 “I don’t have time to tell you about this”
 “I don’t feel qualified to address this audience”
Stage Fright Is Normal
Rule #5
WHAT TO DO ABOUT IT
 Deep breathing during previous talk
 Script your first few and last few sentences
precisely
 Move around a lot, use large gestures, wave
your arms,
 Go to the restroom first
Be Seen and Heard
Rule #6
BE SEEN AND HEARD
 Point at the screen, not at the overhead
projector
 Speak to someone at the back of the
room, even if you have a microphone on
 Make eye contact;
 Watch audience for questions…
Questions are good
Rule #7
Know your Presentation
Sequence
Rule #8
Never ever
run over time
Rule #9
Prepare for emergencies
home work
Rule #10
Be yourself
Rule #11
FINISHING
 Audiences get restive and essentially stop
listening when your time is up. Continuing
is very counter productive
 Simply truncate and conclude
 Do not say “would you like me to go on?”
(it’s hard to say “no thanks”)
 Say “Thank You!”
Bad Points
Couldn’t understand his
language
He was far too loud
Lost his place in presentation
The equipment didn’t work when
he started
He got angry with people etc.
Correction
Speak slowly and clearly
Moderate voice
Have notes in order
Check equipment before
Don’t show anger
THINGS NOT TO DO
 Use jargon
 Overwhelm with detail
 Go over time
 Use text that can’t be read
 Stand in the way of your visuals
 Distract (e.g., Gestures)
 Say: Ummmmm, ahhhhhh
 Stare at one point
 Slouch
THERE IS HOPE
The generalstandardis solow that
you don’t haveto beoutstanding to
stand out
Watch other people’s talks intelligently,
and pick up ideas for what to do and what
to avoid.
THANK YOU
56
Effective Listening
Skills
HEARING VS LISTENING
Hearing – Physical process, natural, passive
Listening – Physical as well
as mental process, active,
learned process, a skill
Listening is hard.
You must choose to participate in the process of
listening.
VALUE OF LISTENING
 Listening to others is an elegant art.
 Good listening reflects courtesy and good
manners.
 Listening carefully to the instructions of
superiors improve competence and
performance.
 The result of poor listening skill could be
disastrous in business, employment and social
relations.
VALUE OF LISTENING
Good listening can eliminate a number of
imaginary grievances of employees.
Good listening skill can improve social
relations and conversation.
Listening is a positive activity rather than a
passive or negative activity.
HOW TO IMPROVE LISTENING SKILL?
 Listening is an art rather an act.
 It requires to adopt it as a choice.
 Realize the fact that listening is a gift.
HOW TO IMPROVE LISTENING SKILL? (CONT…)
Cuban proverb;
“Listening looks easy, but it’s not
simple. Every head is a world.”
HOW TO IMPROVE LISTENING SKILL? (CONT…)
So, to improve listening also required daily
practice as requires to excel in any skill.
Literature guides us three important
practices to improve listening skill:
HOW TO IMPROVE LISTENING SKILL? (CONT…)
Practices to improve listening skill:
 Cultivating Silence
 Slowing Down to reflect
 Becoming Present
HOW TO IMPROVE LISTENING SKILL? (CONT…)
Cultivating Silence
There is no listening without silence.
Silence is also one of the learnt behavior.
So, getting comfortable with silence is a
practice that will transform your ability to listen.
HOW TO IMPROVE LISTENING SKILL? (CONT…)
Slowing Down to Reflect
Reflective listening means listening to yourself.
When we practice this we find ourselves able
to recognize when we need to speak and when
we need to listen.
HOW TO IMPROVE LISTENING SKILL? (CONT…)
Becoming Present
Deep listening occurs at the heart level.
It is present when one feels most connected to
another person or to a group of people.
Our heart expand and our capacity to
communicate with those of differing beliefs and
customs increases.
HOW TO IMPROVE LISTENING SKILL? (CONT…)
So, we have to daily practice:
1. Silence: Spend at least one minute each
day in silence.
2. Reflection: Take a deep breath before you
respond, listen to your soul first.
3. Presence: be mindful of each moment, pay
attention – be with the person you are with.
THANK YOU
69

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Presentation Skills.pptx

  • 3. GREAT SPEAKERS AREN’T BORN, “THEY ARE TRAINED.” Presenting is a Skill… Developed through experience and training.
  • 4. #1 FEAR  Feared More Than Death!  THE FACTS: Shaky hands, blushing cheeks, memory loss, nausea, and knocking knees  NORMAL!
  • 5. CAUSES OF THE ANXIETY  Fear of the Unknown OR Loss of Control  Fight or Flight Mode  No Backup Plan  No Enthusiasm For Subject  Focus of Attention
  • 6. DEFINITION  Presentation “Something set forth to an audience for the attention of the mind “  Effective “…producing a desired result”
  • 7. WHY GIVE A PRESENTATION? Three Main Purposes 1. Inform 2. Persuade 3. Educate
  • 9. PLANNING 1. Determine Purpose  Who are you talking to?  Why are you talking to them?  How long have you got?  What type of presentation are you going to deliver?
  • 10. PLANNING 2. Assess Your Audience “Success depends on your ability to reach your audience.”  Size  Demographics  Knowledge Level  Motivation
  • 11. PLANNING 3. Plan Space  Number of Seats  Seating Arrangement  Audio/Visual Equipment  Distracters 4. What Day and Time?  Any Day!  Morning / Evening
  • 12. BUILD RAPPORT  Relation marked by harmony or affinity Audience remembers who trust you and feel that you care  Start Before You Begin  Mingle; Learn Names  Opportunity to reinforce or correct audience assessment  Good First Impression  People Listen To People They Like
  • 15. VISUAL AIDS  Enhance Understanding  Add Variety  Support Claims  Lasting Impact Used Poorly…… A Distraction…… Ineffective Presentation
  • 16. Visual Aids - Examples  PowerPoint Slides  Overhead Trans  Graphs / Charts  Pictures  Films / Video  Flip Charts  Sketches
  • 17. BE VISIBLE  Titles should be 38-44 pt. font size  Text should be 28 pt font size  Use color wisely  Contrasting colors Inappropriate  Avoid Text
  • 18. OVER TEXTED SLIDE The slide full of text is not appropriate and it creates boredom and feel the ordinance that the speaker is not well prepared and also distract them from speaker by reading the slide. So, please avoid paragraphs writing on slides.
  • 19. PRESENTING YOUR SLIDES  Use Images & Graphics  Minimise text & numbers  Dark text on light background  Avoid distracting backgrounds  Mixture upper and lower case
  • 20. PRESENTING YOUR SLIDES  Use colour to highlight text  Keep figures simple  Thick lines and large symbols  Check spellings
  • 21. PRESENTING YOUR SLIDES Use animation effects very very very very very very very
  • 22. COMPLETING THE OPENING  First few moments.  Selection of words-make it interesting.  Clearly Defining Topic  If Informative…  Clear parameters for content within time
  • 23. COMPLETING THE OPENING  If Persuasive…  Highlight the significance  What’s the problem  What’s the solution
  • 24. PERFORMANCE Use short simple sentences Avoid jargon & abbrev. Avoid distracting mannerisms Relax, be enthusiastic Make eye contact Keep an eye on the time remaining
  • 25. Explain figures, and point to important aspects Give a clear and concise summary, then stop. Don’t go overtime. Ever. PERFORMANCE
  • 26. PRACTICE Practice, practice, practice Get feedback, and use it. Be ruthless - delete unnecessary information
  • 27. QUESTIONS Anticipate likely questions and prepare extra slides with the answers
  • 28. Paraphrase questions 1. So that other people hear the question 2. To check you understand the questions 3. To get time while you think about an answer Questions
  • 29. If you don’t know the answer, say so. Offer to find out. Ask the audience. QUESTIONS
  • 30. Like most things, the best way to learn is to do.
  • 31. Verbal 7% Para- Verbal 38% Non-Vebal 55% Importance of Communication types Verbal Para-Verbal Non-Vebal TYPES OF COMMUNICATION
  • 32. Non-Verbal Communication (Body language) Be aware that you are dealing with PEOPLE  (P)OSTURE & GESTURES  How do you use hand gestures? Stance?  (E)YE CONTACT  How’s your “Light-house”?  (O)RIENTATION  How do you position yourself? TYPES OF COMMUNICATION
  • 33.  (P)RESENTATION  How do you deliver your message?  (L)OOKS  Are your looks, appearance, dress important?  (E)XPRESSIONS OF EMOTION  Are you using facial expressions to express emotion? TYPES OF COMMUNICATION (CONT…)
  • 34. Para-Verbal Communication (How we say)  Tone (A quality of the voice that expresses the speaker’s feelings or thoughts)  Pitch (A quality of a sound that governed by the rate of vibrations producing it; the degree of highness or lowness of a tone)  Pace (The speed in which somebody speaks) TYPES OF COMMUNICATION (CONT…)
  • 35. COMMON PROBLEMS  Verbal fillers  “Um”, “uh”, “like”  Any unrelated word or phrase  Hands in pockets  Fidgeting  Failure to be audience-centered
  • 36. 5 PRESENTATION TIPS 1. Smile 2. Breathe 3. Water 4. Notes 5. Finish On Or Under Time
  • 37. CONCLUDING YOUR PRESENTATION  Inform audience that you’re about to close  Summarize main points  Something to remember or call-to-action  Answer questions
  • 38.  Look Smart  Dress Well Rule #1
  • 39. Use Examples Make It Memorable Rule #2
  • 42. DO NOT APOLOGIZE  “I didn’t have time to prepare this talk properly”  “My computer broke down, so I don’t have the results I expected”  “I don’t have time to tell you about this”  “I don’t feel qualified to address this audience”
  • 43. Stage Fright Is Normal Rule #5
  • 44. WHAT TO DO ABOUT IT  Deep breathing during previous talk  Script your first few and last few sentences precisely  Move around a lot, use large gestures, wave your arms,  Go to the restroom first
  • 45. Be Seen and Heard Rule #6
  • 46. BE SEEN AND HEARD  Point at the screen, not at the overhead projector  Speak to someone at the back of the room, even if you have a microphone on  Make eye contact;  Watch audience for questions…
  • 49. Never ever run over time Rule #9
  • 52. FINISHING  Audiences get restive and essentially stop listening when your time is up. Continuing is very counter productive  Simply truncate and conclude  Do not say “would you like me to go on?” (it’s hard to say “no thanks”)  Say “Thank You!”
  • 53. Bad Points Couldn’t understand his language He was far too loud Lost his place in presentation The equipment didn’t work when he started He got angry with people etc. Correction Speak slowly and clearly Moderate voice Have notes in order Check equipment before Don’t show anger
  • 54. THINGS NOT TO DO  Use jargon  Overwhelm with detail  Go over time  Use text that can’t be read  Stand in the way of your visuals  Distract (e.g., Gestures)  Say: Ummmmm, ahhhhhh  Stare at one point  Slouch
  • 55. THERE IS HOPE The generalstandardis solow that you don’t haveto beoutstanding to stand out Watch other people’s talks intelligently, and pick up ideas for what to do and what to avoid.
  • 58. HEARING VS LISTENING Hearing – Physical process, natural, passive Listening – Physical as well as mental process, active, learned process, a skill Listening is hard. You must choose to participate in the process of listening.
  • 59. VALUE OF LISTENING  Listening to others is an elegant art.  Good listening reflects courtesy and good manners.  Listening carefully to the instructions of superiors improve competence and performance.  The result of poor listening skill could be disastrous in business, employment and social relations.
  • 60. VALUE OF LISTENING Good listening can eliminate a number of imaginary grievances of employees. Good listening skill can improve social relations and conversation. Listening is a positive activity rather than a passive or negative activity.
  • 61. HOW TO IMPROVE LISTENING SKILL?  Listening is an art rather an act.  It requires to adopt it as a choice.  Realize the fact that listening is a gift.
  • 62. HOW TO IMPROVE LISTENING SKILL? (CONT…) Cuban proverb; “Listening looks easy, but it’s not simple. Every head is a world.”
  • 63. HOW TO IMPROVE LISTENING SKILL? (CONT…) So, to improve listening also required daily practice as requires to excel in any skill. Literature guides us three important practices to improve listening skill:
  • 64. HOW TO IMPROVE LISTENING SKILL? (CONT…) Practices to improve listening skill:  Cultivating Silence  Slowing Down to reflect  Becoming Present
  • 65. HOW TO IMPROVE LISTENING SKILL? (CONT…) Cultivating Silence There is no listening without silence. Silence is also one of the learnt behavior. So, getting comfortable with silence is a practice that will transform your ability to listen.
  • 66. HOW TO IMPROVE LISTENING SKILL? (CONT…) Slowing Down to Reflect Reflective listening means listening to yourself. When we practice this we find ourselves able to recognize when we need to speak and when we need to listen.
  • 67. HOW TO IMPROVE LISTENING SKILL? (CONT…) Becoming Present Deep listening occurs at the heart level. It is present when one feels most connected to another person or to a group of people. Our heart expand and our capacity to communicate with those of differing beliefs and customs increases.
  • 68. HOW TO IMPROVE LISTENING SKILL? (CONT…) So, we have to daily practice: 1. Silence: Spend at least one minute each day in silence. 2. Reflection: Take a deep breath before you respond, listen to your soul first. 3. Presence: be mindful of each moment, pay attention – be with the person you are with.