Dr Emma Gillaspy introduces key applications of web 2.0 technologies for evaluating training programs, including using Google Docs for pre-questionnaires, feedback forms, and reviewing changes over time. Technologies like blogs, slidesharing, and social media can provide testimonials and metrics as evidence of impact. While some may be unfamiliar or uncomfortable with technology, it can help ease the administrative burden of evaluation and add value when used strategically to influence stakeholders.