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 Principles
 Bases of power
 Misuse of power
Bases of Power
 How do we gain power?
 What are the different types
    ◦ Power in the Relationship
    ◦ Power in the Person
    ◦ Power in the Message
Power in the Relationship
 Referent Power
 Legitimate Power
 Expert Power
 Information / Persuasion Power
 Reward / Coercive Power
Power in the Person
 Competence
 Character
 Charisma
Power in the Message
   Strategies
    ◦   Direct requests
    ◦   Bargaining / promising
    ◦   Ingratiation
    ◦   Manipulation
    ◦   Threatening
Power in the Message
   Powerful vs Powerless speech
    ◦   Hesitations
    ◦   Intensifiers
    ◦   Disqualifiers
    ◦   Tag questions
    ◦   Self-critical statements
    ◦   Slang
   Nonverbal power

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  • 1.  Principles  Bases of power  Misuse of power
  • 2. Bases of Power  How do we gain power?  What are the different types ◦ Power in the Relationship ◦ Power in the Person ◦ Power in the Message
  • 3. Power in the Relationship  Referent Power  Legitimate Power  Expert Power  Information / Persuasion Power  Reward / Coercive Power
  • 4. Power in the Person  Competence  Character  Charisma
  • 5. Power in the Message  Strategies ◦ Direct requests ◦ Bargaining / promising ◦ Ingratiation ◦ Manipulation ◦ Threatening
  • 6. Power in the Message  Powerful vs Powerless speech ◦ Hesitations ◦ Intensifiers ◦ Disqualifiers ◦ Tag questions ◦ Self-critical statements ◦ Slang  Nonverbal power