1 intro to ob
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This document provides an introduction to organizational behavior (OB). It defines OB as the study of how individuals and groups act in organizations, with the goal of applying this knowledge to improve organizational effectiveness. The document discusses that OB encompasses individual and group behavior, and is influenced by organizational structure, technology, people, and the external environment. It also notes that OB is important because it can help improve productivity, reduce absenteeism, increase job satisfaction, and help managers make better decisions by understanding employee behavior.
1 intro to ob
- 1. OBOB CHAPTER 1CHAPTER 1 Lect 1Lect 1
- 2. INTRODUCTION TO OBINTRODUCTION TO OB • Every person relating to organization has 2 types of behaviour : Individual or Personal & Organizational behaviour. These 2 are inseparable from each other. OB is much more wider in connection with Organizational goals. It’s a behaviour of personnel affecting the whole organization where they work.
- 3. • Though the job of every employee is different, it is interlinked with other jobs. The term or the concept OB signifies the complex spectrum (range) of psychological relations of all individuals in an industrial society. OB is always supplementary to Personnel behaviour. It can be expressed as collective action or group action which protects the interest of all employees.
- 4. DEFINITIONS OF OBDEFINITIONS OF OB • It is a study & application of knowledge about how people as individuals & as groups act within organization. It strives to identify ways in which people can act more effectively. It applies to the behaviour of people in all types of organizations such as business, government, schools & service organizations.
- 5. • OB is a field of study that investigates the impact that individual, group & structure have on behaviour within organizations, for the purpose of applying such knowledge towards improving an organizations effectiveness. • OB is a study of organizational components & their impact on human behaviour & organizational performances.
- 6. GOALS OF OBGOALS OF OB :: • To describe the behaviour of people under variety of conditions. • To understand the reason behind the behaviour of the employees. • To predict OB of employees. • To control & develop some human activity at work.
- 7. SCOPE OF OBSCOPE OF OB :: - PEOPLE - • The internal social system of the organization is constituted by the people. People consists of individuals & groups. Groups may be large or small, formal or informal, official or unofficial. • People are dynamic. • Thus organizations exist to serve the people and not the people to serve the organization.
- 8. - STRUCTURE - • Structure defines the formal relationship of people in an organization. • Different people in an organization are given different roles & they have certain relationships with others. • It leads to division of labour so people can perform their duties and work to accomplish the organizational goals. • All are inter related & inter connected to accomplish the goal in a co-coordinated manner. • Thus structure relates to power & duties.
- 9. - TECHNOLOGY - • Technology provides the physical & economic conditions within which people work. • The assistance of building, machines, tools, processes & resources are given to people because with bare hands they can’t do anything. • The nature of technology depends very much on the nature of organization & influences the work & working conditions.
- 10. - ENVIORNMENT – • The external environment within which the organization operates is provided by a social system. • An existence of single organization is difficult it is part of the whole. • One organization can’t provide everything & hence there are many other organization • All these organizations influence each other. • It influences the attitudes of people, their working conditions & above all provides competition for resources & power.
- 11. • The word environment means the atmosphere in the society. • It includes political, social, cultural, economical conditions in the society. • The policies of the government e.g. taxation policy, trade, employment, licensing policy for industries, wage policy etc create an atmosphere which is helpful for the growth of business in society. • One business contributes indirectly in the development of other business e.g. banks provide loan i.e. financial assistance to the industrial units.
- 12. IMPORTNCE OF OBIMPORTNCE OF OB • OB focuses on how to improve productivity, reduce absenteeism & labour turnover& increase job satisfaction. • OB uses systematic study to improve predictions of behaviour based on various tests and tools. • OB uses situational variables to moderate cause – effect relationships. • OB offers both challenges & opportunities for managers by seeing the value of workforce diversity. • OB helps managers in decision making. • OS helps in maintaining healthy relationship between employees and manager.